Trusted Agent profile · Havant

Beals Havant reviews

4.8

★★★★★ Excellent

1,923 reviews across 3 platforms

10 West Street, Havant, PO9 1PF

Beals's office in Havant, at 10 West Street, is rated 4.8 out of 5 across 1,923 reviews on three platforms, including 83 Google reviews rated 4.7.

Google logo

4.7 / 5

83

Reviews on Google

This office

Facebook logo

1.0 / 5

1

Reviews on Facebook

Business-wide

Trustpilot logo

1,839

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Havant office, from every platform, shown as written. First names only.

5/5

Trustpilot

Mohammed is the best agent ever!

Mohammed will work with you to make your desires a reality, he is very professional, experienced and helpful. At beal’s their promptness, knowledge of the market, strategic mindset, kindness, good energy made a potentially chaotic purchase process simple. I’ve already recommended him to two of my good friends and other family members. When I am looking to buy again I will not hesitate to call Mohammed.The best real estate company I have ever dealt with, Highly recommend.

A · 25 October 2022

Agent replied · 19 June 2024

Thank you, for reviewing your experience at Beal's Shirley Office! Muhammad and his team will be overjoyed to hear that you've had such a positive moving experience with us. :) Our staff are handpicked for their customer service, professionalism, and knowledge. Thank you for sharing your feedback. We hope you have a great day!

5/5

Trustpilot

Top Estate Agents thank you James

We recently completed our sale and purchase through Beals this year and from start to finish we were impressed by the support and advice given to us, especially by branch manager James. In what is a very stressful process, James made it all that bit easier and was always on the phone or by email to assist where he could to make the journey to moving day smoother and more efficient. We can't thank James enough!

Mrs · 2 December 2019

5/5

Trustpilot

Massive thank you!

Massive thank you to Oli and his team, particularly Katie for all their help selling our property. Professional with great service. Highly recommended

Tara · 12 May 2023

Agent replied · 19 June 2024

Hi Tara, thank you for taking the time to review your experience with Beal's. Oliver and Katie will be delighted to hear this! Have a good day :)

5/5

Trustpilot

Wonderful experience

Wonderful experience had at Beals estate agents. Maya was really friendly and helpful in finding me a the right rental property.

HB · 6 July 2023

Agent replied · 19 June 2024

Hi, Thank you so much for sharing your feedback with us. Maya was delighted to hear this. We hope you have a great day!

5/5

Google

I had the pleasure of Zoe Cook who went above and beyond to help us get our dream home. Zoe was very professional and made sure I was kept updated throughout the whole rental procedure. This was the havant branch.

Somma · 28 April 2024

5/5

Trustpilot

Lucy Watt, Beales Estate Agents

The service I received from Lucy Watt was excellent. From the first phone call she guided me through the process every step on the way in a confident, efficient and friendly manner. Always there at the end of the phone if I had a question or query, explaining everything in a clear and knowledgeable way. Would definitely go back to Lucy again. Excellent service. Thank you Lucy you made it all so easy.

Mrs · 15 October 2020

5/5

Trustpilot

Excellent Service

Everyone at beals is very helpful. Jess was happy to help at any point and give us guidance when we needed it. Jess made our first tenancy an easy one. Would happily revisit them to sort any house!

Joe · 2 June 2024

5/5

Trustpilot

Very impressed

I was given very good advice and information and was not pressured into making decisions on the day. Everything was explained fully and I was confident in choosing this company to manage my property

Firman · 8 August 2024

5/5

Google

Just want to thank Erin in lettings. She has been extremely helpful to me and my other half. Not only is she very knowledgeable but professional and caring.PositiveProfessionalism

Tonia · 26 October 2022

Agent replied · 25 October 2024

Hi Tonia, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

4/5

Trustpilot

Had a good overall experience

Had a good experience. On initial pictures of the property felt they could have been better. Did ask for new pictures which they would have happy completed but did needn’t need them in the endFelt the question of reducing the price was a little early. Again this was not needed. Staff were very helpful and friendly. Kept me up to date very efficiently. Would use them again to sell future properties felt a valued customer

Simon · 22 November 2024

5/5

Trustpilot

I had a really professional and…

I had a really professional and patient…I had a really professional and patient experience. The staff were really knowledgeable and friendly. I would highly recommend Lucy and her team. Thank you so much.

Gosport · 8 March 2022

Agent replied · 19 June 2024

Hi Gosport Automotive, thank you for taking the time to review your experience with Beal's! Feedback like this means the world to us. We hope to see you again in the future. Have a good day :)

5/5

Trustpilot

Lucy from the north end branch has…

Lucy from the north end branch has shown us around 2 properties now and we have had the best experience with her, She is very knowledgeable about the property’s and is so polite. Which makes the experience so much more pleasant when looking for a property to rent what can be very stressful. Beal’s have a 10/10 Agent thank your for your help in looking for a property. Good service should always be recognised. *****

Alex · 14 November 2022

Agent replied · 19 June 2024

Hi Alex, Thank you ever so much for taking the time to review Beal's North End Office. Lucy and the rest of the team are pleased to hear this! We hope you have a lovely day! :)

5/5

Trustpilot

Our Beals Agent was excellent.

Our Beals Agent was excellent.Wonderful customer experience.We have been very impressed with Beals efficiency and professional performance with all our needs.

Luke · 31 May 2023

Agent replied · 19 June 2024

Hi Luke, Thank you for your lovely review. Feedback like this means the world to us. The team will be delighted to hear this! We hope you have a great day! :)

1/5

Trustpilot

Absolute Garbage Company

On the day me and my housemates were due to move in, we were given our contract and this is when we learned that the price listed on the Beals website was innaccurate. Due to it being such short notice we were pressured to accept this and move in anyway, otherwise one of us would have essentially been rendered homeless.Once we started living there, we learnt that the walls were full of holes that allowed pests in during the winter; half the cooking equipment is barely functional; the bathtub was falling apart since day one; there are several floorboards that are loose or missing; and the garden was in a state that Bealls themselves described as "unlivable" condition. When they finally did hire someone in to fix the garden, they left behind ten bin bags worth of garbage. They said they would come back for it, but never did.Conversations with the landlord (on the rare ocassion he was available) suggest he has never even seen the property he rented to us.On top of all this, when Beals staff come to do viewings for future clients, they complain to us about the above issues as if they are our fault.Overall, renting from Beals has not been a great experience for me.

AA · 23 March 2022

Agent replied · 19 June 2024

Hi AA, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. Please could you send an email to feedback@beals.co.uk as soon as possible to discuss the details of the problems you encountered and the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.

5/5

Trustpilot

Amber has been non-stop

Amber has been non-stop, for the past 3 years, so integral helping me with my buying/selling and rental of my properties. Proactive & resourceful, she’s truly a competent & professional ambassador for the Company.

Gary · 3 December 2021

Agent replied · 19 June 2024

Thank you so much Gary for your review!

5/5

Trustpilot

Can I just say what an amazing job you…

Can I just say what an amazing job you guys do as a high street brand. I have used both an independent and now Beals being a high street letting agency but I have to say you guys are fantastic I wish I had used you from the get go. Beals truly looks after their landlords and their properties so well. I have been dealing with a lady called Jessica Bishop and you are an asset to your company you do a fantastic job, I’m absolutely thrilled. Thank you :)

Amie · 18 March 2022

Agent replied · 19 June 2024

Hi Amie, thank you for taking the time to review your experience with Beal's Gosport! Feedback like this means the world to us. Our staff are handpicked for their outstanding customer service! We have passed on your positive feedback to Jessica she is very grateful! Have a good day :)

5/5

Trustpilot

Thank you to Jessica bishop for making…

Thank you to Jessica bishop for making our move so easy. Externally friendly and happy to help.

Jack · 3 September 2023

Agent replied · 19 June 2024

Hi Jack, Thank you so much for sharing your feedback with us. Jess was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Chloe was amazing and so reassuring…

Chloe was amazing and so reassuring throughout the whole process. So nice to hand someone that’s actually happy to help!

Ava · 13 June 2023

Agent replied · 19 June 2024

Hi Ava, Thank you so much for sharing your feedback with us. Chloe was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Katie Healey has been so helpful

Katie Healey has been so helpfulThrough this process, and assisted us with anything that we have asked and gone ten extra mile for us!!!

Katherine · 19 December 2024

5/5

Trustpilot

Yh good Chloe was and absolute star helped me…

Chloe was and absolute star helped me massively my first time move home and couldn’t thank her enough

Archie · 4 August 2023

Agent replied · 19 June 2024

Hi Archie, Thank you so much for sharing your feedback with us. Chloe was delighted to hear this. We hope you have a great day!

5/5

Trustpilot

Pleasantly surprised

Pleasantly surprised! After my brother had a bad experience letting through beals estate agents I was fairly hesitant when I realised the property I wanted to buy was with the same company. Akshay Chotai is hands down one of the best estate agents I have come across. He is very knowledgeable and personable and listens to what you are saying. I would definitely buy my next property through him without a doubt!

Gemma · 30 July 2020

1/5

Trustpilot

Unprofessional Incompetent, Deceitful.

Unprofessional, Incompetent, Deceitful.Beals are the worst letting agent I have ever dealt with. They are very slow to respond to problems, often months. They (eventually) send the same unskilled handymen to “resolve” every issue and it always results in many more visits than is necessary and a substandard botch-job. To achieve this level of “service” you have to chase them many, many times.They have been caught out lying to me on numerous occasions. At the end of tenancy they tried to overcharge me. Luckily they were not competent enough to pull it off. Do not deal with this company. It doesn’t matter if you like the house, it will not be worth the hassle you will go through.

Caterina · 6 March 2022

Agent replied · 19 June 2024

Good Morning Caterina, Thank you for taking the time to leave a review of our services - we’re really sorry to hear you were disappointed with your experience.This is not the sort of feedback we normally receive and we can assure you that the matter will be thoroughly investigated. We have searched our systems with the name given on review but are unable to find record matching that name.Please could you send an email to info@beals.co.uk with your full name and the details of the problems you encountered, as well as the property address in question so that we can take steps to resolve this situation.We hope to hear from you soon.

5/5

Trustpilot

Amazing estate agents

very good estate agentsMassive shout out to Chloe. She has been amazing though the hole proses. Really friendly and easy to talk to and very helpful with everything. couldn't thank her enough for everything she has helped with as a first time buyer I she has helped us out a lot. All other members of staff I have spoke to have all been friendly and helpful too.

Molly · 9 September 2021

5/5

Trustpilot

Thank you!

I recently moved flats and felt the process was smoother with Beals then other agents. Now moved in, Natalia is always happy to help with the silly questions I still haveThank you

Tesni · 13 August 2024

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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