Every review we hold for the Hatfield office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe can’t thank Ben, Toly, Libby, Keith and all the staff of Raine & co, enough for their outstanding help in completing the sale of our house. From start to finish, they were tireless, proactive, and always on hand to guide us through the process.
Their professionalism and dedication really stood out they kept everything moving smoothly, chased things up promptly, and made what could have been a stressful experience feel seamless and efficient.
We’re so grateful for their hard work and would highly recommend them to anyone looking for an estate agent who truly goes the extra mile.
Thank you!
Ronny · 10 August 2025
Agent replied · 9 September 2025
Thank you Ronny for leaving this kind review. We are delighted that you were happy with the way the team looked after you and thank you for recommending us to other people. Good luck with the future.
★★★★★ 5/5
GoogleI was recommended by a friend who sold her property to use this estate agents. They were very professional from the start. They knew about other properties in the area so could give me a realistic price for my flat before my surveyor. Im halfway through my process and they have been very good at keeping me in the loop. Highly recommend this team at Hatfield. Thank you Ben Keith Tolly and Libby.
Claire · 10 August 2025
Agent replied · 9 September 2025
Thank you Claire for leaving this review, we really appreciate it. High levels of communications are important to us as it is the publics biggest complaint about Estate Agents. Good luck with your purchase.
★★★★★ 5/5
GoogleMy friend referred me to Raine and Co (Hatfield) and I don’t regret choosing them. These team of professionals here at Hatfield are exceptional. Libby, Ben and Tolly were very helpful. From viewing of the property, through the process of mortgage till completion, they were resourceful and very responsive. They have links to other services from Mortgage Brokers for those who will like to get from them, and they engage to make sure they are helping you well.
I will 100% refer anyone and advise those who are looking for properties around Hatfield to visit them.
Kudos team and keep up with the good work.
Shongo · 17 April 2025
Agent replied · 25 May 2025
Thank you Shongo for leaving this in depth review and we are really pleased that you found us and the other companies all helpful. We will only recommend or refer people to other companies if we are confident that they will offer a similar high standard of service as ourselves.
★★★★★ 5/5
GoogleThank you Raine and Co for your excellent service in the Sale of my flat. Libby does such an excellent job and nothing is too much trouble. I so much appreciate everything you did to make things run smoothly and your regular contact. Mike set the bar high when I appointed Raine and Co - I wasn’t disappointed ! Thank you to Keith too for his advice.
Sally-Ann · 11 April 2025
Agent replied · 25 April 2025
Thank you Sally-Ann for your kind review. It was a pleasure to help you sell your flat and we wish you well for the future.
★★★★★ 5/5
GoogleI had the pleasure of working with Maria during my recent home search, and I cannot recommend her highly enough. Maria is incredibly knowledgeable about the local market and went above and beyond to find properties that met all of my needs. Her communication skills are exceptional; she was always available to answer my questions and provided valuable insights that helped me make informed decisions. Maria’s dedication and attention to detail made the entire process smooth and stress-free. If you're looking for a housing agent who is professional, trustworthy, and truly cares about her clients, Maria is the one to choose.
Thank you MARIA
Thank you Raine & Co.
WE ALL LOVE YOU.
Jagadeesh · 23 September 2024
Agent replied · 23 October 2024
Thank you Jagadeesh for leaving this very kind review. We hope you enjoy your time in you new home.
★★★★★ 5/5
GoogleExcellent service from the Hatfield office team particularly Ben, I can’t thank you enough for all your help and support throughout a very stressful process. Ben, Libby, Dan, and the rest of the guys were super helpful and supportive throughout the process. From the bottom of my heart thank you all very much indeed.
Elvis · 10 August 2025
Agent replied · 9 September 2025
Thank you Elvis for leaving this review, it was a pleasure to help and we wish you well for the future.
★★★★★ 5/5
Google"I recently rented a property through Raine and Co, and My experience has been outstanding from start to finish. The team at Raine and Co Lettings demonstrated a high level of professionalism and efficiency throughout the entire process.
From my initial inquiry, the communication was prompt and clear. Julie, our fabulous primary contact, and the amazing Daniel were exceptionally helpful and attentive. They provided detailed information about the properties and were always available to answer any questions we had. The viewing process was seamless, and Julie went above and beyond to accommodate our schedule.
Once we decided on the house, the paperwork and administrative tasks were handled swiftly and accurately. The digital application process was straightforward and user-friendly, which made the whole experience hassle-free.
Overall, I am extremely satisfied with the service provided by Raine and Co (Hatfield) Lettings. Their dedication to ensuring a positive renting experience is evident, and I would highly recommend them to anyone looking to rent a property.
Thank you Julie, Daniel and all the team at Raine and Co Lettings,This would not have been possible without your kindness and generosity for making this process so smooth and enjoyable!"
Wael · 13 August 2024
Agent replied · 27 August 2024
Thank you Wael for leaving this review. We are really pleased that you found our lettings team helpful. Because they do not get involved with sales or property management, it allows them to concentrate on getting tenants into properties quickly and hassle free. Enjoy your time
in your new home.
★★★★★ 5/5
GoogleLibby at Raine and Co was amazing throughout the process of buying my first home. She was friendly, professional, and always happy to answer my questions. She made the whole experience so much easier and so positive, highly recommend!
Thank you Libby!
Nuri · 24 October 2025
Agent replied · 23 November 2025
Thank you Nuri for taking your time to leave this review. We are delighted that you found Libby helpful and wish you well for the future in your new home. If we can ever be of assistance please do not hesitate to call us.
★★★★★ 4/5
GoogleWe chose Raine & Co to sell our family home for us based upon the positive reviews and competitive pricing.
Selling / Buying a property in the UK still feels an overly bureaucratic and lengthy process no matter how simple the transaction mainly due to the legal elements (and ours was very simple !) but both Ben and Libby were great. They were very proactive from the outset, guided us through once an offer had been received and were very helpful in chasing the purchasers solicitors who were particularly slow.
We are very grateful to them and would be happy to recommend them.
Ian · 5 August 2025
★★★★★ 5/5
GoogleI can't recommend Raine and Co enough. The level of care and attention to detail was exceptional - Julie went completely above and beyond what I ever expected. If I could give 6 stars I would!
Torsten · 18 November 2025
Agent replied · 23 November 2025
Thank you Torsten for leaving this review. We are delighted that you found Julie so helpful, she is an important part of our professional lettings team.
★★★★★ 5/5
GoogleAll the staff I spoke to were very polite, helpful and professional. I was always called back when agreed in a timely manner. I'd like to thank Ben and Libby who mainly dealt with my enquiries.
Richard · 16 November 2025
Agent replied · 23 November 2025
Thank you Richard for taking your time to leave this review. We are delighted that you found us helpful. If you ever need any assistance again please do to hesitate to call or email us.
★★★★★ 5/5
GoogleWe had a great experience with Raine and Co during our homebuying process. Libby, Steven, and Andy were incredibly supportive throughout, with Libby especially being always responsive and keeping us informed at every stage. They skillfully mediated between us and the vendors, resolving issues promptly and ensuring a smooth process. Their professionalism and dedication made the experience far less stressful. Thank you for all your help!
Anna · 4 December 2024
Agent replied · 9 December 2024
Thank you Anna for leaving this kind review and score. The team here work very hard to try and make sure that everything goes to plan so it is lovely for them to know people appreciate their efforts. We all wish you well in your new home.
★★★★★ 5/5
GoogleRaines team in Hatfield were excellent from start to finish. They were there every time we needed a little extra support. Extra special shout out to Libby who did all the chasing up towards the end when we were close to the exchange and completion.
Helen · 10 August 2025
Agent replied · 9 September 2025
Thank you Helen for leaving this review. It was a pleasure to help you sell your home and we all hope that you enjoy your new home. Thank you.
★★★★★ 5/5
GoogleIt’s been really positive experience with Raine and Co Hatfield. We were guided from very beginning of our property purchase until the very end. The deal went through as they planned, there were no delays. Libby was very helpful and always sent us an update email, so we knew exactly where we are in the process. At the end, we got a surprise box, it was so nice. Thank you very much.
Everita · 6 June 2024
Agent replied · 20 June 2024
Thank you Everita for leaving this review, we all wish you every happiness in your new home.
★★★★★ 5/5
GoogleI recently needed to rent my property as I have relocated outside of the UK. I visited a few agencies in the area before opting for Raine and Co. Dan, who was the agent eventually helping rent out my property was extremely helpful, polite, knowledgeable, engaging and ensured that I left our first meeting without having any question on the whole process and my options. From the moment that the property was listed till the time it was rented we had great and transparent communication. I was always being explained my options got a lot of support from the agency. Everything went smoothly and I have also chosen the agency to full manage the property as I am away. I have only the most positive things to say for Dan and Raine and Co, I would highly recommend them!
Viv · 23 December 2023
Agent replied · 20 June 2024
Thank you Viv for taking your time to leave this review. We are really pleased that you enjoyed dealing with us and wish you all the best in the future.
★★★★★ 5/5
GoogleBen Coss and team are excellent here. Professional, friendly and clearly have great knowledge of the market in the area. I would definitely recommend and use them again as needed.
Heather · 24 October 2025
Agent replied · 23 November 2025
Thank you Heather for leaving this review, we are delighted that you found us helpful and love to assist you again in the future. Best wishes.
★★★★★ 5/5
GoogleVery very helpful anything we asked Libby to do for us she was able to do.
We live 3 hours away in Norfolk so it was not easy for us. Thanks Libby
Raine and co Hatfield
From the Start the valuation to the sale Keith and Libby did a very good job. Very professional so very helpful.living so far away was not easy but they helped with anything we asked them to do and there
Was quiet a lot. I would recommend this agent to anyone selling in Hatfield and surrounding areas Thanks again Chris and Priscilla
Christopher · 22 March 2025
★★★★★ 5/5
GoogleJulie has been a pleasure to deal with and has always provided a well informed position with regards to the letting of the property I have recently put on the market with them. The on-boarding process was smooth and stress free.
Would highly recommend the services of Raine & Co. My son had a property with them for circa 10+ years and it was upon his recommendation that I approached Raine & Co and have not been disappointed.
Kind Regards,
Jasvir · 26 July 2023
Agent replied · 20 June 2024
Thank you Jasvir for tasking your time to leave this review. It is always a reassuring to hear that our landlords appreciate our service and teams hard work.
★★★★★ 5/5
GoogleSelling a house is not an easy task. Crucial to getting through the process intact , is to have an estate agent that is calm, communicative, genuine and respectful. Keith was this throughout the process, from showing people the house, progressing the sale and finalising it. We have a different experience selling a relatives house in another part of the country so I really appreciate just how genuine and trustworthy keith is.
Angela · 7 June 2025
★★★★★ 5/5
GoogleTolly was an excellent agent to deal with during my house search, he took genuine interest in what I needed from a property and the viewing felt productive but not rushed. I'd happily recommend raine & co for anyone looking in the area. its clear why they have such great reviews
Jack · 16 January 2025
Agent replied · 23 January 2025
Thank you Jack for leaving this kind review, Tolly was disappointed that he could not find you your first home but we all wish you good luck for the future. If you ever need any help with any property matters please do not hesitate to contact us.
★★★★★ 5/5
Googlejust like to thank the the staff of raine and co for their help and guidance through a roller coaster 15 months of trying to get the sale over the finish line.
a big thankyou to libby and keith for answering all the questions regarding a house move etc.great communication from all the team to be fair.
also thankyou to ben for his help and reassurances through a difficult time during the process.many thanks raine and co hatfield branch
Kevin · 10 August 2025
Agent replied · 9 September 2025
Thank you Kevin for leaving this review. We all wish you well in your new life and are pleased that you finally got there.
★★★★★ 5/5
GoogleHave had a great experience with raine and co. Process was easy and clear the whole way through and they were really easy to get into contact with every time I had questions.
Would really recommend them to anyone looking for a new place!
Hayley · 25 November 2024
Agent replied · 9 December 2024
Thank you Hayley for taking your time to leave this review. Feedback is always appreciated. We hope you enjoy your time living in the property.
★★★★★ 5/5
GoogleSo delighted with this agency. Today we just got the keys to our first property, the whole process went smoothly. Big thank you to Keith and Libby for their hard work and answering all the questions we had. Thank you guys 😄 …
Ergena · 25 November 2024
Agent replied · 9 December 2024
Thank you Ergena so much for leaving this kind review especially on such a busy day. We all hope that you enjoy living in your first home.
★★★★★ 5/5
GoogleI honestly can't rate these guys enough. I had a terrible time with another agent previously and was nervous of using an agent again. However, Maria and the team have completely blown my expectations out of the water. They have every detail of rental properties covered. There services and customer service is second to none.
Thank you so much for your help over the years. Long may it continue!
Jo · 21 June 2023
Agent replied · 20 June 2024
Hi Jo. Thank you for taking your time to leave this review. It has also been a pleasure for us working with you.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.