Trusted Agent profile · Hastings
★★★★★
555 reviews across 1 platform
60-61, Robertson Terrace, Hastings, TN34 1HY
Oakfield's office in Hastings, at 60-61, is rated 4.8 out of 5 across 555 reviews on 1 platform, including 555 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of three awards Oakfield won in 2026.
The Trusted Agent 2026 results for Oakfield, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hastings office, from every platform, shown as written. First names only.
5/5
GoogleTia at the Hastings branch helped me from beginning to end and went the extra mile to make sure it was easy process of moving in to my flat! Thank you much Tia!
Hi Ellie, Thank you so much for taking the time to leave this wonderful review for Tia it is appreciated by her and the team. Kind regards, Emma Hawkins Lettings Director
5/5
GoogleOakfield is a reliable letting agency if you are searching for an apartment to rent. Tia West, Senior Lettings Negotiator, provided exceptional service. Thank you, Tia, and thank you, Oakfield.
Hi Joseph, I am so pleased to see you had such a positive experience with Tia she really enjoys helping her clients and is very grateful you’ve taken the time to leave this review. Best wishes Emma Hawkins Lettings Director
5/5
Google5 stars specifically for Larn, after 5 years of renting this property I have always been able to rely on Larn to help the best they can. Helped me amazingly today over the phone listening to me and working with me not against.
Morning Luke Really appreciate this, will not only mean a lot to Larn, but all of us at Oakfield. Really happy we was able to assist, have the best day Neil Newstead Founder & CEO
5/5
GoogleI was recommended Oakfield from friends and colleagues, and im glad i listened! Scott and Adam have done a wonderful job of helping us sell our property! Both very professional and the commutation between all parties was super quick and easy! I never once had to chase them for anything! Would 100% recommend
Good Morning Josh I just love to read such positive feedback about our team, and to have recommendations just mean everything to us. Both Adam and Scott are fantastic and so experienced, and love to give the very best customer service to our clients so again thank you for sharing this on google. Have the best day Neil Newstead Founder and CEO
5/5
GoogleTony Rodrigues and the rest of the staff at Oakfield have been very helpful with the sale of our flat. The have been sympathetic to our existing tenant through the whole process. And we have managed to find a buyer very quickly, and they will take the tenant on as well. Very pleased
Dear Sarah Thank you so much for leaving this fantastic review, really is appreciated by us all, and I know Tony will very much appreciate this and these reviews go such a long way. Have a great day Neil Newstead Founder & CEO
5/5
GoogleIzzy Cunningham at Oakfield is a great asset to the company. Very helpful and is working hard for me.
Hi David Thank you for this great 5 star review for Izzy we really appreciate it. Best wishes Emma Hawkins Lettings Director
5/5
GoogleIam very happy with oak field management TIA WEST she communicated well with all the documentation she required from us and she had done very fast all the process thank you tia and all the management
Good afternoon, Thank you for leaving such a wonderful review for Tia, we are delighted she has assisted you so well. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleI am grateful for Tia and Jenny's tireless assistance in helping me solve many issues, ultimately finding a suitable apartment.
Hi Alex, Thank you for taking the time to leave this excellent review for Tia & Jenny. They love nothing more than finding the perfect new home for our Clients. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleOakfield has really been of great help, especially with Tia always there to attend to us, really appreciate you guys. Keep up the good job
Hi Josiah Thank you for this great review for Tia she prides herself so much on customer service so to receive reviews like this really does mean the world to her. Best wishes Emma Hawkins Lettings Director
4/5
GoogleI recommend Oakfield estate agents Hastings for the rental properties. They book viewing as per our convenience. The staff is friendly and helpful. I had a good experience with Oakfield estate agents.
Thank you for this great review. We’d love to know if there is anything more we can do to make it 5 stars 😊 Many thanks Emma Hawkins Lettings Director
5/5
GoogleI’d like to say thank you to tia for finding us an amazing 3 bed house that allows pets everything was smooth and even let us move in earlier than set date to cater us. All around great service!
Hello Harry Thank you for leaving a 5 star review, Tia and the team are passionate about providing the best service and I will pass your message on. Kind regards Emma Hawkins Lettings Director
5/5
Googlewent with these guys after having awful issues with easy let and sales (money grabber and liars) safe to say I've had no issues with these guys and highly recommend
Hi Kel, Many thanks for the great 5 star review! Kind regards, Emma Hawkins Lettings Director
5/5
GoogleAs a tenant of Oakfield for 26 years, I have always found the company very helpful in all matters. Certainly easy to renew tenancy, and any problems that may arise, dealt at once. Very positive , and quick with everything.
Morning Peter Wow 26 years, how things in the world and at Oakfield have changed over that period. Thank you so much for taking the time in leaving us this great review and so happy to ready this today put a massive smile on my face. Hope you have the best day Neil Newstead Founder & CEO
5/5
GoogleOakfield is Very Nice Agency for house rent. I got a Flat With the great Service of Tia. I really appreciate Tia for her great Services and well behaviour. She is really very Helpful to Rent a House in Hastings.
Morning Julfe Very kind words and great feed back, so happy Tia was able to assist. Have a great day and thank you. Neil Newstead Founder & CEO
5/5
GoogleThank you so much for your help and support for rented a new flat, all credit goes to Kim and she is very supportive, responsive and professional. I highly recommend Oakfield
Hi Kabita I am so pleased to see Kim assisted you so well with your recent move. Thank you for taking the time to leave her this review it means so much to her and all the team at Oakfield. Many thanks Emma Hawkins Lettings Director
5/5
GoogleTia from Oakfield is amazing! She made the whole process of letting smooth . I'd definitely recommend oakfield for anyone looking for a new place to live.
Hi Noheera, We couldn't agree more Tia is amazing! We hope you will be very happy in your new home. Best wishes, Emma Hawkins Lettings Director
5/5
GoogleIt was long process for me to find a house to let. But the team and tia from oakfield has always been great. And the moving process was smooth. Thank you
Good afternoon I am so pleased Tia was able to find you the perfect home and make the move a smooth and easy one. Kind regards Emma Hawkins Lettings Director
5/5
GoogleThanks tia we are very happy to stay in this property.house and everything also looks good 😊 . Many thanks for your helping 😊 …
Good morning Thank you so much for taking the time to leave this wonderful 5 star review for Tia. We wish you well in your new home. Kind regards, Emma Hawkins Lettings Director
5/5
GoogleMe and my partner are just about to complete on our first property. We have had a really positive experience from oakfield especially as being first time buyers. We would especially like to mention Kerry as she has always been there to answer any questions we have had and has been really proactive liasioning between ourselves the vendor and even solicitors!
Hi Scott, Thank you for taking the time to leave a review, I am delighted to hear that you have had a positive experience with our sales department and I am happy that we could help. I will ensure that your kind comments are passed onto the sales department and our Sales Director Kerry. I wish you all the happiness and best wishes in your new home. Do keep in touch, we would love to see updates on the renovation of the property. Best Wishes Hannah Namvar Branch Partner
5/5
GoogleThank you Oakfield for finding me a tenant, they let my property within 24 hours of being on the market. Thank you Gemma and the rest of the team for always keeping in touch and the great service.
5/5
Googlegot our new flat in Hastings.i loved it.We want to say thank to “Tia West” to help us to get this property.she has done a good job and excellent. good customer service too. Thanks for oakfield team.
Good evening Thank you for this review. I’m so pleased Tia did such an excellent job of assisting you with your move. Kind regards Emma Hawkins Lettings Director
5/5
GoogleI was recommended Oakfield from friends and colleagues, and I’m glad I followed their guidance! Gemma at Oakfield has done a wonderful job of helping us rent our property. The entire process was very professional and always keeping me updated along the way. Would 100% recommend.
Dear Dan Thank you so much for taking the time to leave Gemma and the team this fantastic 5 star review. Recommendations are so important so really nice to read your feedback. Gemma really prides herself on her relationships she builds with our clients, and this will mean a lot so thank you. Have a lovely day Neil Newstead Founder & CEO
5/5
GooglePersonally I would like to give more than 5 stars for the service and quick response I have received especially by gemma she has been outstanding and has managed to get everything emailed to me and processed and checked within days to get me moved! Would like to say a big Thankyou to yourself and oakfield for their work!
Hi Danny, Thank you so much for taking the time to leave such a positive review, it’s great to hear from our clients regarding the service received and I’m pleased to hear you have been happy with the service, I will ensure your kind comments are passed onto Gemma and the team. Best Wishes Hannah Namvar Branch Partner
4/5
GoogleMy wife and I have been very pleased with the service we have received from at the Hastings branch [we are letting a property] and particularly have found Allannah Hancock very responsive to any requests.
Hi Bob Thank you for taking the time to leave this review for Allannah. I’m so pleased she’s assisted you so well. Kind regards Emma Hawkins Lettings Director
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Oakfield, Hastings won Platinum; Oakfield, Eastbourne won Platinum; Oakfield, Bexhill On Sea won Gold.
