Just Property Hastings reviews

★★★★★ 5/5

Trustpilot

Great support

Just Property provided a very professional, efficient and helpful service throughout our house sale. The staff were always up to date with changing events. We felt their support during the negotiations which eased our worry and their work enabled the sale to be completed as soon as possible.

Mike · 14 September 2017

★★★★★ 5/5

Trustpilot

Just Property set the standard to which …

Just Property set the standard to which all companies should aspire to. A trully holistic approach, a really friendly and caring attitude, nothing is ever too much trouble. All of the staff make the sometimes (and often!) stressful experience of buying and selling a house a real pleasure.

Simon · 22 July 2017

★★★★★ 4/5

Trustpilot

5-Star Review for Dalene Fraser

5-Star Review for Dalene Fraser, The Heart, Soul & Backbone of Just Property.

Michelle · 24 May 2025

★★★★★ 5/5

Trustpilot

Fantastic service

Fantastic service, delighted with service from all of the Just Property team but especially Ben who did an amazing job closing the sale in very challenging circumstances!

Helen · 30 April 2020

★★★★★ 5/5

Google

Just property What can I say,they're a cut above the rest.They helped me and my family find our dream home and sell our one which was far from straight forward. From the moment Charles come to give his valuation of our property we knew they were the only choice for us. Professionalism,honesty,helpful and courteous.A special word for tom aswell,you went the extra mile for us and we'll always be grateful. If you want the best around don't waste your time with others,call Just Property.

Ben · 13 January 2017

★★★★★ 5/5

Trustpilot

I recently bought a house through Just …

I recently bought a house through Just Property. Communication was always dealt with promptly and effectively. Colin’s approach was a breath of fresh air during tense moments at my end of the proceedings. His comment “ Nearly there..” at the end of emails always made me smile.

Tracey · 29 January 2018

★★★★★ 5/5

Google

Ms Clarke has posted very biased feedback omitting the crucial background story. As the vendor of the property concerned, I did try to contact her by telephone - twice - not four times as she claims. This was only in desperation because on the nominated day of exchange (one of them!), having agreed terms and given the go ahead verbally to both her solicitor and her buyers, she reneged on the deal - via text message to her agent - and refused any subsequent contact or reply. We had already moved out of our property to accommodate her request for urgent occupancy at huge cost to ourselves and she had not even the courtesy to make contact. The suggestion to drop £50K in price was only due to the fact she had originally agreed that lower price with her buyers (some 8 months previously) and then subsequently upped it by £50K during the process. So our agent was doing all he could for us and for Ms Clarke to ensure the sale stayed on course - as according to an email she sent to me, she still very much wanted to buy our property. In our opinion his actions were not only completely justified, but very restrained given the verbal abuse he was subjected to by this lady. Just Property have shown professionalism, courtesy and compassion and I would highly recommend them.

Liza · 28 August 2016

★★★★★ 5/5

Google

Brilliant customer service. Just property have been fantastic at supporting me through my sale. They had a buyer in mind when they came to me and sure enough that was the buyer for us. I cant praise Colin Siggs enough, he has always returned my calls, acted immediately in chasing through different issues and looked after me when we hit bumps in the road with building control and slow solicitors. I did clash with Charles in the beginning over valuation but it was remedied quickly. Thank you guys.

Esther · 28 August 2016

★★★★★ 5/5

Google

Professional and proactive from the outset I can highly recommend the services of the team at Just Property. From an optimistic but achievable valuation to exchange and beyond everyone was supportive, listened to and respected my views, and acted promptly and efficiently. In my opinion excellent value for money as I was able to mine their expertise at every stage of the proceedings and, above and beyond the practical side, these guys are intelligent, socially skilled and have a sense of humour. Just praise : )

Anita · 28 August 2016

★★★★★ 5/5

Google

We just bought our house through Just Property, and we believe it wouldn't have gone through as smoothly as it did without the help from Ben holding it all together. Always kept us in the loop, and never too much trouble to answer any questions we had. We will definitely choose to sell/buy through Just Property again, if and when the time comes to move again! Will reccomend to anyone we know who's thinking of moving. Thanks again. Lee and Melissa Sumner

Melissa · 28 August 2016

★★★★★ 5/5

Google

Even though we ended up buying through another agent, I feel compelled to write a review because dealing with the team at Just Property was just such a complete pleasure from start to finish. From the very first day when I walked into their office and the wonderfully enthusiastic Amy gave me an impromptu 'tour' of Hastings Old Town on her computer, I was charmed. The whole team is unfailingly efficient and helpful, their passion for the properties they sell really comes over and - perhaps most inspiringly of all - you can see they really love this town. In fact the only downside of finally finding a property and having our search come to an end, was the fact that I sort of missed our emails!

Julie · 28 August 2016

★★★★★ 5/5

Google

Everybody at Just property have been great. We bought and sold our properties with them. They definitely go the extra mile. Austin came and valued our property, he was both professional and approachable. Paul then dealt with the sale and purchase. He kept us up to date with progress at all times. He was easy to contact and responded to our emails quickly. Its so nice to be dealing with one person ,who knows exactly whats going on. They made the whole experience a much more pleasant one. I can't praise them enough. I would definitely recommend them.

Tracey · 28 August 2016

★★★★★ 5/5

Google

Some Estate Agents sell houses, some go much further and understand the complexities and sheer upheaval in moving home, and genuinely assist in that process. Ben and his folk at Just Property are in the latter category, they unfailingly turned up for appointments on time, with good grace on weekends too. We were kept informed through the process, having rejected one property on survey results we found another through Just Property who maintained a great attitude. To summarise, both sides kept their side of the bargain and Ben thankfully is a good communicator. When we compare attitude and efficiency with other agents in the area, there really is very little serious competition, this company deserves to succeed. Our thanks to them for making a difficult time as straightforward as realistically possible.

Richard · 28 August 2016

★★★★★ 5/5

Google

Paul at Just Property and the entire team are"Just" amazing!!! We cannot thank you enough for helping us buy our first home. The process was long and complicated but with your experience, knowledge and expertise you made the journey a much smoother one. We were constantly impressed with your level of professionalism. I'm glad our perfect home was sold through yourselves, your friendly and approachable staff made our first experience of buying a home an easier one than expected. I would happily recommend Just Property to any of my friends and family. Ashleigh and Jenni Fairs

Ashleigh · 28 August 2016

★★★★★ 5/5

Trustpilot

Friendly, professional and extremely helpful

Tom and Fleur were friendly, professional and extremely helpful. Very good communication. Absolute pleasure.

Louis · 1 September 2022

★★★★★ 5/5

Trustpilot

Excellent!

Excellent!I purchased a property through Just Property, my first experience of them. All the staff are incredibly helpful, returning calls and emails promptly. The lady that does the viewings was always happy and helpful and on time! Very professional approach to business. Would definitely use them again!

Emma · 2 November 2017

★★★★★ 5/5

Trustpilot

Thank you guys !

Thank you guys for all the help you have given me through a difficult process, you were always happy to help, you never failed to call back when you promised. I would definitely recommend you to anyone looking for a professional but friendly service. Well done Ben.

Gladys · 19 October 2017

★★★★★ 5/5

Trustpilot

Kyle's dedication to selling my…

Kyle's dedication to selling my property was outstanding. He definitely went above and beyond my expectations and nothing was too much trouble when help was needed, which was frequently! The rest of the team at just property where also very kind and helpful. A successful sale was the result, thank you

Jonathan · 16 August 2023

★★★★★ 5/5

Google

I could not have used a better estate agent. We put our house on the market at a relatively quiet time, so little initial interest. Other estate agents were phoning weekly to say that they had queues of people ready to view. Just Property had no concerns about going joint with one of them, so we did. What a waste of time. That queue turned out to be one person who said on viewing that our house was too big for them - A totally inappropriate choice for a viewing. But it was after we found the buyer that Just Property really showed how different they are. They actually looked after the sale. Other links in the chain seemed to be very lethargic and there were constant excuses and delays. Colin and crew repeatedly contacted and chased the other estate agents in the chain (who seemed happy to just sit and wait) right through to completion. They did an excellent job.

David · 29 August 2015

★★★★★ 5/5

Trustpilot

house move

This is my first move and the staff were very helpful and kind. They kept me informed and answered my questions but did not pester me with un necessary emails which some other companies did.

Jane · 11 December 2021

★★★★★ 5/5

Trustpilot

Highly recommend

Couldn’t recommend just property enough! They have been so friendly, helpful and professional though out the entire process of selling our house. With the help of Kyle and the rest of the team we had such an easy stress free sale. We can’t thank them enough and would not hesitate to go with them again for future sales or purchases.

Abbie · 28 October 2022

★★★★★ 5/5

Trustpilot

I have bought every rental property I…

I have bought every rental property I have ever owned through Just Property and the service they’ve provided has been second to none. 18 yrs later I’ve started to sell some of my properties. I have used only Just Property to do this. They have been exceptional, very supportive, regular updates and a very quick sale. I cannot recommend them highly enough. Just Superb Just Property.

David · 22 January 2022

★★★★★ 1/5

Google

Very sad to say how VERY bad Just Property were.....on the first phone call to market our home I was told "it's just me and my partner and our 'admin lady' who comes in a few days a week. It genuinely felt like an old fashioned family business that you could trust. It just wasn't anything like that. Buying and selling a home really IS one of the most stressful things in your life and I just can't say how much stress Just Property added to it. The very worst thing was that our calls were pretty much never returned, whoever we needed to talk to (Ben) was always 'on the other phone' or something. When Ben eventually returned our calls he waffled for England...like the worst estate agent you could ever imagine. Oh and....when your estate agent (who is making a small fortune out of your house sale) answers the phone, wouldn't it be very nice if they said who they were so's you knew who you were talking to? We took this up with Just Property because we got so tired with asking "who are we talking to?" when they asked if they could help when they made a point of making sure we'd no clue who we were talking to. The answer was "we're too busy to say our names on the phone". Basic good business these days...........the worst stress in our home move has been Ben at Just Property. Don't go there!

Sue · 29 August 2014

★★★★★ 5/5

Trustpilot

The Just Property team were fantastic…

The Just Property team were fantastic to deal with. From start to finish we were given regular updates from friendly staff. When we needed help they were there proactively dealing with all sides in a professional and helpful way.

Janet · 3 May 2024