Every review we hold for the Hastings office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleLots of amazing help and guidance from Alfie when trying to find a suitable place for us to rent, Plenty of quick communcation and response for queries and updates. Would defintely recommend.
Oby · 16 March 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave us this great 5* review and recommendation. Kind regards, Lucy, Customer Feedback and Support Team.
★★★★★ 5/5
GoogleI had great service from curtis from the first viewing throughout the whole buying process.
Any questions or concerns were dealt with in a timely and efficient manner.
Also Danielle was more than helpful and extremely knowledgeable in regards to my mortgage application putting any concerns I might have had to rest.
Joanne · 19 August 2023
Agent replied · 14 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotI can’t recommend fox and sons…
I can’t recommend fox and sons Eastbourne highly enough.The Manager Stephen was excellent when it came to the sale of our property in Percival Road.We had three agents out to value our home and we felt fox and sons had our best interest’s at heart and we were proved right. He understood our current financial situation and helped us find a great buyer but also find our new home in ArundelRoad.Thankyou so much for everything.Pauline and Richard
Pauline · 31 January 2024
★★★★★ 1/5
TrustpilotFox and Sons Hove - No Integrity
Avoid Fox and Sons, Hove branch. They have very little integrity. After we removed their instructions, they sent a 'sour grapes' bill for something they had offered to pay for. Paying is not the problem if it was rightfully billed, but when we asked for an explanation of the invoice, none was provided just continued harassment for payment. Very poor form, wasting both my time and theirs for what appears to be a petty revenge for leaving them. Once the initial sales patter had been executed, they also exhibited a lack lustre standard of service, providing no updates or feedback, interactions with some even felt slightly rude and offhand. Experiences with other Hove agents, so far 10 times better.
Rachel · 18 November 2023
★★★★★ 5/5
TrustpilotI've just completed a complex purchase…
I've just completed a complex purchase through Fox & Sons Rottingdean, and could not be happier with the service. Alex in particular was conscientious about keeping me up-to-date throughout, and reassured the vendors that the finance would come through in time for their own purchase deadline. The other staff, in particular Alison, were warm and very helpful. And when I got the keys yesterday, it was very touching to find the vendors had left me a lovely card wishing me happiness in the flat, and two bottles of wine to celebrate!Thanks, Alex, you were ace!
Jo · 31 October 2023
★★★★★ 5/5
GoogleReview for Alfie Cato,
Alfie Cato , who has been absolutely fantastic. He was always available to answer the phones .he was incredibly very helpful and friendly and great service …
Reena · 11 March 2026
Agent replied · 16 April 2026
We are thrilled to hear about your positive experience with Alfie Cato at Fox and Sons. Thank you for recommending him and trusting him with your needs. It was our pleasure to provide you with exceptional service. Thank you for leaving us a 5* review. Kind regards, Lucy, Customer Feedback and Support Team
★★★★★ 5/5
GoogleI honestly can't praise the people here enough. I turned up for a viewing, not entirely sure I'd come to the right place, so I went to Fox&Sons as they were handling it. I was soaking wet due to torrential rain and drivers treating me to pavement showers and the guys at Fox let me warm up in their office and offered me a hot drink. Didn't get too many names but the young chap and young lady working there on Saturday, 24th August 2024 were extremely kind. Sorry I didn't take your names guys, hope this reaches you! Then they introduced me to Charlie, who does the lettings; he also happens to be a superstar.
Thank you all so much for your help guys.
Suzanne · 28 August 2024
Agent replied · 29 August 2024
Thank you for your thoughtful 5* review Suzanne! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleAlfie was very presentable, enthusiastic, positive and personable. It's a pleasure speaking to him throughout the process and would highly recommend. It really feels like he's there for the tenant which is a Breath of fresh air
Sophie · 31 May 2024
Agent replied · 14 June 2024
Thank you Sophie for taking the time to leave us this tremendous 5* review and recommendation. Kind regards, Lucy, Customer Relations.
★★★★★ 5/5
GoogleLorna and her team have been an important and pivotal part of my relocation to England. Their attention to detail, professional yet friendly manner and being fully involved, became the support system guiding me every step towards the most amazing rental. Thank you Lorna, Alfie and Dan.
Michele · 18 October 2023
Agent replied · 14 June 2024
Thank you for your thoughtful 5* review! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
TrustpilotExceptional service, Yushin was brilliant!
We received exceptional service from Fox & Sons. Our agent Yushin was brilliant. He found some really nice properties matching our criteria that we hadn’t noticed ourselves, and he booked us in to view them within a couple of days. He offered great service, info, and knowledge during the viewings and followed up quickly with answers to our questions afterwards.
Robyn · 12 October 2024
★★★★★ 5/5
GoogleWe sold our flat through Fox & Sons Hastings. The experience was a good one, Curtis kept us informed throughout the process and successfully brought the sale to completion.
Rehill · 22 September 2024
Agent replied · 22 October 2024
Thanks Rehill for your excellent 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 1/5
TrustpilotLacking in customer service for neurodiversity
I've recently started looking for a property to buy. Being neurodivergent, I have requested all correspondence be via email from all letting agents, so i can orgabise and manage a very overwhelming process. Unfortunately, Fox and Sons (brighton) seemed to have an issue with this and even so I repeatedly requested email correspondence, I was told that 'phone calls would be easier for both of us'.
Ali · 27 January 2026
★★★★★ 1/5
TrustpilotAVOID JACK ALLSOBROOK
AVOID JACK ALLSOBROOK. He will lie & con you of your money. Took us for an extra £3000, we signed the form for £25% if he got us over the asking price, he then took back the paperwork to supposedly complete the form,unbeknownst to us he changed the percentage to 1.5%, we didnt check it as he had just reiterated that we would be paying 1%. We didn't find out until our solicitor paid Fox & Sons the fee. We didn't see or hear from him again. We called the Lewes branch on the 16th Aug 2023 when we found out we had overpaid be told he had been transferred to the Crawley branch due to so many complaints regarding his underhanded approach. Thank you Jack for stealing from us and I expect many others. I wonder just how much further you can sink, but I expect your pit is bottomless & of course this corrupt company have done nothing about it. Not even a phone call from head office. As long as they are making money they do not seem to care.
Anita · 26 August 2023
★★★★★ 5/5
GoogleLorna and her team were absolutely fantastic in finding a tenant for our property. Lorna went above and beyond throughout the process and was always contactable on the phone or email. I couldn't be more impressed - highly recommend
Chris · 16 March 2024
Agent replied · 14 June 2024
Many thanks Chris Mian for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleMy experience with "Fox and Sons" has been extremely positive. Daniel and Lorna were responsive throughout and promptly addressed all my inquiries. Alfie's professionalism left a lasting impression, and he was accommodating to our schedule, which was highly appreciated.
Kristina · 16 March 2024
Agent replied · 14 June 2024
Thank you for leaving us your superb 5* review Kristina Nikiforova. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleI have found that Fox and Sons have been very professional and efficient, whilst I was going through the process of renting a flat. I can highly recommend the staff and company. Tricia Lee
Tricia · 16 January 2026
Agent replied · 16 April 2026
Thank you for your positive review, Tricia! We take pride in providing professional and efficient services to our clients. It was a pleasure helping you with your flat rental process. Thank you for recommending us! Kind regards, Lucy Mawer, Customer Feedback and Support Team
★★★★★ 5/5
GoogleHuge thank you to Danielle Lakin for all her help. From setting up my mortgage to finally completing on the property she was always on hand to give any advice and push things along for me. Very grateful for all your hard work.
Ricky · 17 November 2023
Agent replied · 14 June 2024
Thank you for your superb 5* review. Best wishes, Lucy, Customer Relations.
★★★★★ 5/5
GoogleEmily our mortgage broker was absolutely fantastic at sourcing the best mortgage deal. She talked me through the options available and what the pros and cons of the different rates, terms and lenders were.
Quick to follow up on queries, even outside of office hours! Emily was super fast and efficient and I would recommend her services wholeheartedly - thanks again.
Ozzy · 12 August 2024
★★★★★ 5/5
TrustpilotThe Esperance viewing
Lauren showed me around The Esperance. She was very knowledgeable and answered all my questions to a high level and gave me a good understanding on the points I wanted to know. She also pointed out and took me to visit nearby similar properties for comparison and other options. Very helpful and thank you!
Andre · 16 April 2026
★★★★★ 5/5
GoogleMe and my partner are currently in the process of getting our first morgage. Danielle has been amazingly helpful throughout the whole process and has taken a lot of weight off our shoulders by being so helpful. We have had an outstanding experience with fox and sons and their whole team and would highly recommend anyone else to use them in the future!! Getting a morgage is a very very stressful process but Danielle has made it a lot less stressful by giving us her full attention and support throughout.
Megan · 15 June 2023
★★★★★ 5/5
GoogleEverything went smoothly with Fox and Sons, we have used the solocitors they recommended.
We were already looking for a house to buy for over 2 years and lost hope. We booked a viewing with Fox and Sons and Sharmin was introduced to us. She is a Mortgage Consultant and her office is based in Fox and Sons Hastings Branch.
After our first appointment with Sharmin my husband said " I have a good feeling about Sharmin, she will be the one that will get us a house after 2 years of looking around", and he was right, she made our dream come true, in 3 months we got the keys or our First House.
We couldn't recommend her enough, she is absolutely amazing!
Alex · 15 June 2023
★★★★★ 5/5
GoogleWe had the best experience buying our first home with Fox and Sons.
Sharmin Ali was our mortgage broker, not only is she a lovely person that made us feel comfortable, Sharmin is very knowledgeable and really helped us understand the ins and outs as we were completely clueless when we first started the process. Can't thank Sharmin enough for all her help, we really appreciate it.
Curtis Knight also helped us a lot with the process and he was our first port of call for a lot of things, he is very friendly, very helpful, professional and easy to contact /replied to us quickly and helped us with any queries we had. Thank you to Curtis for helping make the process stress free.
Daniel Penn showed us around quite a few houses before we found our forever home, he was very friendly and welcoming. We had a fun viewing houses with Dan and he was very helpful and made the process easy for us, he even kindly offered us a lift on one occasion when we wasn't sure if my car would be out of the garage on time (our car was fixed in time but the offer was thoughtful).
Ellie showed us around our home that we purchased. Ellie was very friendly and professional and answered any questions we had /pointed us in the right direction before we put our offer in on the house.
Overal our experience with Fox and Sons was very positive and everyone who we spoke to was very friendly, helpful and professional. We couldn't recommend them enough, especially as first time buyers we are so grateful to everyone for such a lovely experience.
Kelly · 15 June 2023
★★★★★ 5/5
TrustpilotExcellent contact from Scarlett and…
Excellent service from Scarlett and David at Fox and Sons, Eastbourne. Both very friendly and efficient on the telephone and in person for property viewings. No delays or need to chase up for anything as they were so efficient unlike the opposite experience recrived with a number of other estate agents in Eastbourne regarding lettings. Wishing them both much success in their careers.
Vivienne · 29 January 2026
★★★★★ 5/5
GoogleWe would always recommend afile all the way he is very helpful and very friendly and great service we would recommend people to go to him for propertys100% from maryann and raze …
Maryann · 11 January 2026
Agent replied · 16 April 2026
Thank you, Maryann and Raze, for your kind words and for choosing our services! We're thrilled to have provided you with a great experience and appreciate your recommendation. Best wishes, Lucy, Customer Feedback and Support Team
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