Trusted Agent profile · Hastings

Fox and Sons Hastings reviews

3.8

★★★★★ Good

824 reviews across 2 platforms

33 Havelock Road, Hastings, TN34 1BE

Fox and Sons's office in Hastings, at 33 Havelock Road, is rated 3.8 out of 5 across 824 reviews on two platforms, including 397 Google reviews rated 4.5.

Google logo

4.5 / 5

397

Reviews on Google

This office

Trustpilot logo

427

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Hastings office, from every platform, shown as written. First names only.

5/5

Google

Charlie has been patient and helpful all the way through this process. He made everything easy and clear, I am very happy with the service :)

Hannah · 11 September 2026

Agent replied · 11 October 2026

Thank you for your kind words, we take pride in providing top-notch customer service and are thrilled to hear about your positive experience with Charlie. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

Simply the best.

I had 8 different local estate agents come to value my house. All except Fox & Sons valued it by comparing it with properties that bore little resemblance to mine. The Fox & Sons valuer actually looked at the property properly and valued it accordingly. It sold within 5 days of going on the market for £16,000 more than the others had valued it. We have just completed. In addition, the staff at Fox & Sons Bitterne have been unfailingly helpful, keeping me informed of progress on a weekly basis. I cannot fault their service. My grateful thanks to all concerned, especially Jay, Tom and Laura.

AM · 7 April 2026

5/5

Google

I'm so thrilled to be in my new home thanks to Fox & Sons, especially Curtis, who worked exceptionally hard to proceed my purchase along smoothly and speedily. He never failed to respond to my emails promptly, politely and with clarity. …

Fiona · 11 May 2026

Agent replied · 11 October 2026

Thank you for your kind words! Our team at Fox & Sons is dedicated to providing excellent service, and we are thrilled to hear that Curtis went above and beyond for you. It was a pleasure helping you find your dream home. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

I highly recommend Fox & Sons…

I highly recommend Fox & Sons Eastbourne. We dealt with David, and I can honestly say he was very efficient and handled all of my enquiries with ease throughout the entire process of renting a house.David communicated with us every step of the way, which we are very grateful for. His professionalism and support made the whole experience smooth and stress-free.

Melissa · 10 August 2026

5/5

Google

Fox and Sons were great throughout the sale of our property, despite having to deal with my solicitor HS Legal who I would advise anyone to avoid like the plague!! I have the lifetime mortgage service with Fox's, and it's always a pleasure to see Charlie and discuss the financials, he's straight up and super knowledgeable. Everyone I dealt with was professional, but Curtis especially, spends his life on the phone and is always very patient especially at crucial stages of the process. Thank you both. I did swear this is the last time I'll move house, but I'll see you in a few years time when the mortgage is up for renewal!

Steven · 11 July 2026

Agent replied · 11 October 2026

Thank you, Steven, for your fantastic review! We're thrilled to hear that you found our service reliable and that Charlie and Curtis provided you with the support and honesty you deserve during your property sale. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Thank you to Samuel Jarvis at Fox & Sons who helped us with purchasing our first home. He was very understanding, kind, professional, and made the process stress free. He is an excellent estate broker and advisor. From me and my little family, thank you for your help and ongoing support. We now have a forever home.

Ayla · 16 December 2025

Agent replied · 16 April 2026

Thank you so much for taking the time to share your experience with Samuel Jarvis at Fox & Sons. We are thrilled that he was able to provide top-notch service and guide you through purchasing your first home. We hope you and your family enjoy your forever home for years to come. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Fox and sons have been such a great pleasure to work with and highly recommend them. Alfie Cato was so kind to us, professional, friendly and easy to talk to . Answered all our questions and made sure our move was stress free. He knows his …

Mrs · 11 March 2026

Agent replied · 16 April 2026

Thank you for your 5* review and recommendation. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

This is my second apartment with fox and sons and the same man continued to take charge to ensure our smooth settlement into the new accommodation. Alfie is always patient, attentive and never rushes to just close the deal, never made us …

Oabile · 11 April 2026

Agent replied · 16 April 2026

Thank you for the positive feedback! We're thrilled to hear that Alfie provided exceptional service during your transition to your new apartment. We strive to ensure a smooth and stress-free process for all of our customers. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Very professional and friendly , explained fully and went at a pace we could keep up with - Charlie was fab

Ski · 11 September 2026

Agent replied · 11 October 2026

Thank you for taking the time to leave us this tremendous 5* review. Kind regards, Lucy, Customer Feedback and Support Team.

5/5

Google

Alfie and Oskar were excellent and professional in terms of their service and support during the whole process.

Andre · 27 September 2026

Agent replied · 11 October 2026

Thank you for leaving us your superb 5* review. Thank you for your delightful comments. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

I've been using Fox and Sons now for a while and to be honest I don't think I would use another agent. I've been looking for a rental and have had Alfie helping and I can say he has definitely gone above and beyond to help. His skills in finding you the right place go above and beyond. I will be spreading the word through family and friends but also can say I don't think there's a better agent than Fox and Son if your looking to move.

Paul · 11 June 2026

Agent replied · 11 October 2026

Thank you so much for your kind words and loyalty, we are thrilled to have Alfie on our team and appreciate his hard work in finding you the perfect rental. We are grateful for your support and will continue to provide exceptional service. Thank you for recommending Fox and Sons to your loved ones, we truly appreciate it! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently used Fox & Sons when looking for a property to buy. Their in-house mortgage broker, Charlie was absolutely fantastic in helping with my mortgage application - he was very knowledgeable of the whole buying process and made me feel …

Cathie · 11 March 2026

Agent replied · 16 April 2026

Thank you for choosing Fox & Sons for your property buying journey! We're so glad to hear that Charlie provided excellent service and support as our in-house mortgage broker. We truly appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

I recently had an experience with Fox & Sons and overall found their service to be professional and efficient. The staff were friendly especially Eleanor, responsive, and kept me well-informed throughout the process, which made things feel …

Coco · 11 April 2026

Agent replied · 16 April 2026

Thank you so much for taking the time to share your positive experience with Fox & Sons. We strive to provide professional and efficient service, and we're so glad that our team, especially Eleanor, was able to make the process less … More

5/5

Google

We had Samuel as our mortgage advisor and can't recommend or thank him enough. As this is our first home we had no idea what we were doing but Sam really helped us go through everything and gave us great advice. He was always so quick to reply and was always willing to see us in his off time if we needed it.

Jazz · 11 September 2026

Agent replied · 11 October 2026

Thank you for your kind words! Our team takes great pride in providing excellent service and we are thrilled to hear that Samuel was able to guide you through the mortgage process and provide valuable advice. Kind regards, Lucy, Customer Relations.

5/5

Google

Great experience with Fox & Sons, especially Alfie and Oskar from the rental team. Both were friendly, professional, and made the whole process smooth and stress-free. Highly recommend!

Dale · 11 June 2026

Agent replied · 11 October 2026

We are thrilled to hear that Alfie and Oskar provided you with a positive and stress-free experience. Our rental team takes pride in delivering exceptional service to our customers. We truly appreciate your recommendation! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Charlie has been incredibly helpful with my mortgage journey as a first time buyer. Very knowledgeable, making everything easy to understand with super fast communication. Charlie has guided me through every step of the way and has gone above and beyond at every stage. His advice and service has been invaluable and I would highly recommend!

M · 16 October 2025

Agent replied · 16 April 2026

Thank you for such kind words, we are thrilled to have been a part of your first time home buying experience! It was a pleasure guiding you every step of the way and we appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

Massive shoutout to fox and sons Hastings - they've been absolute stars! Alfie and Oskar went above and beyond to help us with our property. Super helpful, communicated brilliantly, and really listened to what we needed. Couldn't recommend them more! 😊 …

Chlo · 16 February 2026

Agent replied · 16 April 2026

Wow, thank you for the amazing feedback! We are so thrilled to hear that Alfie and Oskar provided exceptional service and went above and beyond for you. We pride ourselves on our team's communication and attention to our customers' needs. Thank you for the recommendation! Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Me and my partner recently decided to move from London to St Leonards on Sea. Alfie Cato at Fox and Sons made the transition so easy for us and enabled us to complete paperwork remotely making the transition from London to St Leonard's plain sailing. Great customer service from start to finish. We absolutely love our new home.

Charmaine · 5 October 2026

Agent replied · 11 October 2026

Thank you for your wonderful review! We're thrilled to hear that Alfie made your move to St Leonards so smooth and enjoyable. It's great to know you love your new home. Best Wishes, Lucy, Customer Feedback and Support Team

5/5

Google

When viewing houses, India was fantastic. She really listened to what we were looking for, searched for suitable properties, and showed us around with lots of helpful ideas and insight. When we visited the office, it was clear how hard the …

Emma · 11 February 2026

Agent replied · 16 April 2026

"Thank you for your kind words! Our team, especially India, Curtis, and Zach, were thrilled to help make your home selling experience positive and successful. We are constantly working hard to provide top-notch service and are grateful for your recommendation! Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Fox and Sons found us a genuine and keen buyer within weeks of us going on the market with them. Curtis, in the Hastings branch kept up the pressure to get the exchange date over the line, after some issues further down the chain. Easy to get hold of by phone or email. Great service. Thank you

Sarah · 4 October 2026

Agent replied · 11 October 2026

Thank you for your fantastic review! We're so glad Curtis and our Hastings team delivered great service in finding your buyer quickly and keeping everything on track. Your support means a lot to us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Trustpilot

David Johnston at Fox & Sons Eastbourne…

David Johnston at Fox & Sons Eastbourne has been absolutely outstanding. He’s extremely friendly, professional, and always punctual for every viewing. He takes the time to clearly explain everything and gives accurate, honest details about each property, often providing even better insight than what you see online. His communication is excellent, he’s patient with questions, and genuinely cares about helping you find the right home. Truly a great agent and a pleasure to deal with highly recommended!

Albert · 10 January 2026

5/5

Google

I've had a positive experience with Fox and Sons. They are professional and prompt. I would like to thank Curtis, who's been most helpful, managing a good and …

Anca · 11 May 2026

Agent replied · 11 October 2026

Thank you so much for your kind words! We strive to provide professional and prompt service to all of our clients. We will certainly pass along your thanks to Curtis for his exceptional work. We would be more than happy to assist you with any future buying or selling needs. Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

The team at Fox & Sons Hastings, and in particular with Alfie Cato made the whole process of finding my new home stress-free and enjoyable. They were professional, responsive, and always available to answer my questions. I felt supported from start to finish, and I truly appreciate their honesty and transparency. Highly recommended!

Mahesh · 16 October 2025

Agent replied · 16 April 2026

Thank you for your terrific recommendation and for your complimentary comments and 5* review. Best wishes, Lucy, Customer Feedback and Support Team.

5/5

Google

Curtis has been beyond helpful in sorting our sale and chasing solicitors for us! He has gone above and beyond throughout and we couldn’t be more grateful. Definitely recommend, great service from beginning to end!

Clara · 16 March 2026

Agent replied · 16 April 2026

"Thank you for your kind words! It was a pleasure assisting you with your sale and ensuring everything went smoothly. Our team prides itself on providing top-notch service and we're glad it showed. We appreciate your recommendation. Kind regards, Lucy, Customer Feedback and Support Team

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