Every review we hold for the Hassett Street office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleTaylor Brightwell sold my father’s house in Stagsden, his first move in 36 years from our family home. Steve and Claire were excellent throughout and kept us fully informed throughout a challenging move in the year of Covid. Their full communication and friendly and professional approach helped make the house move as smooth as possible. We would thoroughly recommend.
Gary · 26 March 2021
Agent replied · 28 May 2023
Thank you very much for this excellent review of our services!
Kind regards,
The Team at Taylor Brightwell.
★★★★★ 5/5
GoogleFantastic service and our grateful thanks especially to Steve and Claire for all their hard work and expertise in the sale of the property. Right from the first phone call, through valuation to marketing the property and the swift sale of the property we knew we were in such safe hands. Their communication is second to none and we have no hesitation in highly recommending Taylor Brightwell.
Hilary Hewitt and Philip Wright
Phil · 26 March 2024
Agent replied · 1 January 2024
Thank you for your kinds words, it was a pleasure helping you both through the transaction. And a Big Thank You to you to for your stirling efforts in getting it completed in time.
★★★★★ 5/5
GoogleWe had an outstanding experience with Taylor Brightwell Estate Agents in Bedford, and we cannot speak highly enough of Claire Lewin, who was absolutely pivotal in helping my husband and i secure the property of our dreams. …
Wendy · 22 July 2025
Agent replied · 2 September 2025
Wow Wendy thank you so much for your glowing review. I am so please to hear you felt you were supported through the process of your house purchase with us. We do pride ourselves on being professional and giving a good quality customer … More
★★★★★ 5/5
GoogleJust taken completion and Taylor Brightwell have been fantastic throughout. Special mention to Claire Lewis who at times, and upon my request, gave me more advice than my solicitor! Highly recommended
Mark · 26 March 2025
★★★★★ 5/5
GoogleClaire was excellent when I purchased my house through Taylor Brightwell. Very professional and extremely helpful. She got back quickly with any information needed. After viewing houses through other agencies, this was something I really appreciated!
Prabjoth · 26 March 2023
Agent replied · 28 May 2023
Thank you for your fantastic review!
Claire is a long standing and much valued member of the team. She really appreciates the excellent feedback.
If you ever need us again in the future please do not hesitate to get in touch.
Kind regards,
The Taylor Brightwell Team
★★★★★ 5/5
GoogleMany thanks to Claire and the team for helping us complete our purchase. Extremely professional, accommodating and responsive. Would highly recommend.
Tajvir · 26 March 2024
Agent replied · 23 August 2024
Thank You, for your kind words, it was a pleasure helping you with your purchase.
★★★★★ 5/5
GoogleMany thanks to all at Taylor Brightwell for their professional and friendly service. From the initial instruction the whole team were efficient and helpful, and I do not hesitate to recommend them!
Claire · 3 August 2025
Agent replied · 2 September 2025
Dear Claire, Thank you for your lovely review and it was a pleasure dealing with you again. We are always pleased when clients return to us. We hope to see you again sometime in the future!
★★★★★ 5/5
GoogleWhen you buy or sell a house there are bound to be choppy waters to sail. You will need people who can chart a steady course and guide you through and these guys certainly did that for us. We valued prompt and regular communication along with a shoulder to lean on when decisions had to be made. There always seemed to be a finger on the pulse for us when we rang with an concerns. Industry leaders I would say.
Chris · 26 March 2023
Agent replied · 28 May 2023
Thank you Chris for taking the time to leave such a fantastic review of our services.
Kind regards,
The Taylor Brightwell Team
★★★★★ 5/5
GoogleWe recently bought a house via Taylor Bradwell and found Steve and team to be very responsive and professional throughout the process. No nonsense, honest and communicative - just what you need when experiencing the stresses of a house purchase!
Thanks to Steve and the team.
Sharon · 26 March 2021
Agent replied · 28 May 2023
Hi Sharon,
Thank you for the wonderful feedback. It was a pleasure to assist you. Thank you for your patience and understanding during the entire process.
Good luck in your new home!
Best wishes
from the Taylor Brightwell Team.
★★★★★ 5/5
GoogleThanks to Steve and the team at Taylor Brightwell for helping me to navigate through a very tricky and protracted sale involving shared ownership, helping to hold things together so we made it over the finishing line. Would happily recommend!
Mark · 26 March 2022
Agent replied · 28 May 2023
Thank you Mark, much appreciated.
★★★★★ 5/5
GoogleDealing with Taylor Brightwell, and specifically Steve and Fiona, made selling our parents' house during a difficult time surprisingly easy. Their friendly, supportive, and helpful approach stood out. Even with the inherent pressures of a …
Andrew · 22 May 2025
Agent replied · 26 March 2026
Hi Andrew, Thank you so much for your wonderful review, and it was a pleasure dealing with you and your brother throughout the process. We always try to alleviate any pressure where ever possible and it is good to know that we were … More
★★★★★ 5/5
GoogleThe team were absolutely amazing for my house sale, even though my buyers pulled out they got me straight back on the market and got another buyer. Very communicative, friendly and responsive
Kat · 4 July 2025
Agent replied · 2 September 2025
Hi Kat, Thank you so much for your positive review, it means a lot to us. Selling a home can be challenging at times and not always smooth sailing so we do pride ourselves on getting over hurdles when they happen. Wishing you both all the best in your new home.
★★★★★ 5/5
GoogleA great estate agent. Very knowledgable, helpful and most of all understanding and patient. Super staff always willing to go the extra mile to endure a smooth purchase/ sell of your property. Thank you!
Karen · 20 May 2025
Agent replied · 29 May 2025
Hi Karen, Thank you for the 5 * Review, it was a pleasure helping you through the process. I am sure you are cracking on with your big plans and making the home your own. If you ever get itchy feet in the future do get in touch.
★★★★★ 5/5
GoogleHighly recommend Taylor Brightwell, lovely staff who genuinely care about you as an individual and bend over backwards to support you through the process of selling and buying. Consistently keeping you updated and answering questions as they arise. Thank you so much!
Catherine · 17 December 2024
Agent replied · 12 January 2025
Thanks Catherine for your wonderful review. We pride ourselves on our excellent customer service so we must be doing the right thing. You and your new home are a great match and we are sure you will be very happy there.
★★★★★ 5/5
GoogleWe have recently sold our home in the Bedford area through Taylor Brightwell, a local company. What a wise choice it turned out to be. The team, Claire, Steve and Fiona handled the sale so smoothly, in fact we were hardly involved. They took all the hard work out of selling the house. Thank you Taylor Brightwell.
David · 26 March 2024
Agent replied · 23 August 2024
Hi David,
Thank you so much for your kind words. It was a pleasure to sell the home for Lesley and working with you through the process. Wishing you all the best from Claire & the Team
★★★★★ 5/5
FacebookJust completed on a bungalow purchase this week. Steve and his team must have been very relieved to finally get us to completion as our purchase had been ongoing for several months. Great service all the way through, thank you very much 🌟🌟😃😃
Julia · 14 March 2019
Agent replied · 23 December 2025
Thank you very much Julia for such an outstanding review of our services 😊. We are glad you have had such a pleasant experience with us. It has been a pleasure to act on your behalf. Kind regards from the entire team at Taylor Brightwell.
★★★★★ 5/5
GoogleWhen Steve arrived for our initial discussion, we were impressed with his friendly manner, putting us under no pressure, just explaining the current situation in the market. We decided to place our home with them and have had no cause to regret the decision, We were kept in the picture as various interested parties visited, until someone fell in love with our house and in time the sale went through. I must also mention Claire who did the visits with the potential buyers, she was always enthusiastic and reported back to us after each visited.
We have no reason whatsoever not to recommend Taylor Brightwell if you are looking for a professional company to sell your home, we were completely satisfied with the service they gave us.
George Roberts
George · 26 March 2021
Agent replied · 28 May 2023
Thank you George, we are very pleased to have been of service and helped you with your move. Good luck in your new home.
★★★★★ 5/5
GoogleWe used Taylor Brightwell to purchase our new home. They were really helpful and made sure that everything was nice and easy during a busy an stressful time. Thank you very much.
David · 16 January 2025
Agent replied · 22 January 2025
Hi David, thank you so much for your 5* Review, as we are an independent Estate Agent these reviews are precious to us and we pride ourselves on customer service.
Wishing you both all the best in your new home
★★★★★ 5/5
GoogleExcellent service from the team at Taylor Brightwell Bedford. Very good communication, very responsive and helpful.
Dale · 14 July 2025
Agent replied · 15 January 2026
Thank you Dale & Karen for your lovely review. It was a pleasure dealing with you both throughout your purchase and we are so pleased it all went smoothly.
★★★★★ 5/5
GoogleTaylor Brightwell have sold 2 properties for us. Great service, professional, knowledgeable, accommodating and friendly. Fair pricing, would definitely recommend. Thank you.
Joanna · 26 March 2025
Agent replied · 23 August 2024
Hi Joanna, thank you so much for your review, it has been a pleasure helping you sell your homes. Wishing you all the best
★★★★★ 5/5
GoogleThe team provided an excellent service throughout the period of the sale of our house. Would highly recommend their services. Thank you.
Kevin · 26 March 2025
Agent replied · 23 August 2024
Hi Kevin, Thank you so much for your review we do appreciate you taking the time to do this. It was a real pleasure showing your home. Wishing you and Maria all the best in your new home.
★★★★★ 5/5
GoogleVery efficient - excellent communication and support from the office staff. We are very satisfied with the service we received. Would recommend unreservedly.
Roger · 18 September 2024
Agent replied · 22 October 2024
Thank you so much Roger for your 5 Star review, it was a pleasure dealing with you and June. We are happy it all went so well and we look forward to your recommendations.
★★★★★ 5/5
GoogleFantastic service buying a property through Taylor Brightwell. The team made the process ten times easier, always contactable, fast replies and would have no doubt taken a lot longer without their help.
Kieran · 26 March 2024
Agent replied · 1 October 2023
Thank you for the wonderful review of our services.
It was a pleasure to be able to assist you in your purchase.
Kind regards,
The Taylor Brightwell Team
★★★★★ 5/5
GoogleVery helpful and patient. Kept us informed during the process and were amenable to requests.
Elliot · 17 November 2024
Agent replied · 8 December 2024
Hi Elliot, Thank you for the 5 Stars, happy to help and we wish you all the best in your new home.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
