Every review we hold for the Hassett Street office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe sold our house through The Taylor Brightwell estate agent and were really impressed with their service. The whole process was quick, affordable, and easy from start to finish. They took a lot of the stress out of the sale by helping us with communication between the lawyers, the buyer, and everyone else involved. Everything was handled professionally and efficiently, which made the experience smooth and straightforward. We would definitely recommend Taylor Brightwell to anyone looking to sell their property.
Laurynas · 17 October 2025
Agent replied · 15 January 2026
Dear Laurynas,
Thank you for taking the time to send us such a wonderful and glowing review, we really appreciate it. We are pleased that you were so happy with every aspect of our service, and will be recommending us. Thank you again.
★★★★★ 5/5
GoogleWe recently sold our home with Taylor Brightwell. From the first point of contact and all the way through to completion we felt very confident with their approach. They have an excellent knowledge of the local market and we very much appreciated their professional guidance and support. Claire and the team kept us fully informed throughout the sale process which resulted in a well managed successful sale. We would highly recommend Taylor Brightwell.
Liz · 26 March 2025
Agent replied · 23 August 2024
Dear Liz, Wow what a fantastic review, thank you for your very kind words. It was a pleasure dealing with you and Michael, and we are happy that the transaction went through so smoothly. Wishing you all the best in your new home.
★★★★★ 5/5
GoogleWe recently bought our house through Taylor Brightwell and were so impressed with their support and communication throughout.
From the first viewing, both Fiona and Steve were a pleasure to deal with and always kept us up to date and informed about the process. They are clearly professionals in this sector but with a personal approach and were always available to talk to. We are really grateful!
We definitely recommend Taylor Brightwell to anybody looking to buy or sell.
Thank you!
Laura-Jane · 17 December 2024
Agent replied · 8 December 2024
Thank you Laura & Robbie. It is always nice to be appreciated and your fantastic review has put a smile on all our faces. Thank you for your lovely words and we hope you will be very happy in your new home.
★★★★★ 5/5
GoogleWe were very happy with the service that Taylor Brightwell provided for our purchase. Claire was fantastic right from the start. Great communication and was more than happy to answer all the questions that came up during the process. I cannot fault the service and would definitely seek to use them for any future house matters. Thanks Claire & the team.
Maxwell · 26 March 2025
Agent replied · 23 August 2024
Hi Max & Meg, Thank you so much for your review, we are so pleased you had a good experience with Taylor Brightwell, and will be more than happy to help you again in the future. In the meantime enjoy your new home and we look forward to helping you in the future.
★★★★★ 5/5
GoogleI have used Taylor Brightwell for every house sale and purchase over many, many years. I like this agency because they provide consistently sensible advice and valuations. Clients can trust what they say. The only time I have marketed a property with another agent, I was given a ridiculous valuation that was never achieved and wasted time. Claire, Fiona and Steve make an excellent team and their communication throughout was prompt, making a very positive contribution to the sale process. Their involvement throughout the process was faultless and I shall certainly use them again when the need arises.
Jill · 16 December 2025
Agent replied · 28 May 2023
Thank you very much Jill for taking the time to leave us such wonderful feedback!
★★★★★ 5/5
GoogleWe had a great experience buying our home with The Taylor Brightwell Team. They were friendly, professional, and easy to communicate with from start to finish. They kept us well informed, answered every question promptly, and approached everything with honesty and support, turning a potentially stressful process into a smooth one. We loved their positive attitude and personal touch. We’d happily recommend them to anyone buying or selling a property.
Tomasz · 26 February 2026
Agent replied · 26 March 2026
Dear Tomasz & Kamila, Thank you so much for your lovely review and recommendation. It was please helping you through the process of buying. We hope you are settling in well and enjoying your new home.
★★★★★ 5/5
GoogleFiona was excellent when we brought a property from Taylor Brightwell. Kept us informed all the way from start to finish, would recommend them for buying or selling.
Roger · 16 December 2025
Agent replied · 15 January 2026
Thank you Roger and Caroline we’re really happy that you were so pleased with our service and would recommend us in the future as this is invaluable to us as a company. We hope that you enjoy your new home and thank you again for your kind words.
★★★★★ 5/5
GoogleMany thanks to Claire, Fiona and Steve for their fantastic work in selling our house during the summer. The team went above and beyond, keeping us informed at every stage - from viewings to the sale and the entire chain process. We would highly recommend Taylor Brightwell to anyone buying or selling a property.
Sanj · 15 February 2025
Agent replied · 22 January 2025
Dear Sanj and Kylie, Thank you so much for your lovely review. It was a pleasure selling your home and getting you moved. We hope that you've settled into your new home now.
★★★★★ 5/5
GoogleSteve, Fiona and Claire were amazing throughout a very long difficult and frustrating sale. They were always professional and efficient and very helpful at all times. Would thoroughly recommend them for the ‘personal touch’ they give. They …
Simon · 22 May 2025
Agent replied · 26 March 2026
Hi Simon & Lyndsay,
Thank you so much for the review glad to hear you had a good service & experience. Its what we pride ourselves on.
All the best to you both in your new home.
★★★★★ 5/5
GoogleWe purchased a property through Taylor Brightwell who were really helpful throughout the process.
Claire and Steve were brilliant!
Syed · 17 October 2025
Agent replied · 15 January 2026
Hi Syed, Thank you for the 5 Star review. Wishing you all the best in your new home, I know you have lots of plans and it is a very exciting time for you. All the Best
★★★★★ 5/5
GoogleWe recently bought our house through Taylor Brightwell and were so impressed with their support and communication throughout.
From the first viewing, both Fiona and Steve were a pleasure to deal with and …
Laura · 22 April 2025
Agent replied · 22 April 2026
Thank you Laura & Robbie. It is always nice to be appreciated and your fantastic review has put a smile on all our faces. Thank you for your lovely words and we hope you will be very happy in your new home.
★★★★★ 5/5
GoogleWe sold our house in June 2023 with Taylor and Brightwell. Steve and Claire were very friendly and professional, and most importantly helped us find the right buyer at the right price. Claire kept a close connection also after we had moved out, which helped smooth out what can be a complex process. I would definitely recommend
Fabien · 26 March 2024
Agent replied · 29 August 2023
Thank you Fabien it was a pleasure dealing with you and Cecile, and we are so pleased that you were happy with all that we offered. All the best in your new home.
★★★★★ 5/5
GoogleSteve and Claire worked so hard to sell our house. When he first came to value the house, Steve was immediately impressive - he understood straightaway what the constraints would be on finding the right buyer and didn't make wild promises about the valuation. Throughout lockdown, he and Claire kept working to find us that buyer. It really wasn't easy but they did it. They kept us very well informed about all the viewings and the various offers, and didn't ever pressure us to take an offer we weren't comfortable with. Steve was immensely helpful during the actual sale, keeping in touch with the buyer and sorting out all sorts of queries. Very good photography and property details. We'd thoroughly recommend Taylor Brightwell.
Karen · 26 March 2022
Agent replied · 28 May 2023
Thank you for such a wonderful review!
We really appreciate you taking the time to post and wish you all the best for the future.
The Taylor Brightwell Team.
★★★★★ 5/5
GoogleThanks to Fiona,Claire and Steve for all their hard work and diligence in the purchase of my flat. Fiona especially went above and beyond her duties to ensure a successful move to my new home. Much appreciated.
Anne · 28 January 2025
Agent replied · 16 April 2025
Oh that's lovely Anne, thank you for your great review. It's really nice to be so appreciated and we enjoyed assisting you with your purchase and you were a please to deal with.
★★★★★ 5/5
GoogleTaylor Brightwell were very professional and kept us updated every step of the way. All staff were very friendly and answered any questions or queries we had. Would definitely recommend them to sell or help you purchase your dream home
Debra · 8 April 2026
Agent replied · 22 April 2026
Dear Debra
Thank you for your kind words, it was a pleasure dealing with you. All the best for the future.
★★★★★ 5/5
GoogleSpecial thanks to Claire and the whole team.
They made our buying process simple and stress free.
Always available to speak to and extremely accommodating to our many viewings!
Would recommend them to anyone looking to buy or sell a property.
Ciaran · 18 October 2024
Agent replied · 22 October 2024
Ciaran,
Thank you for your review so glad to hear you had a good experience with us. Wishing you both all the best in your new home.
★★★★★ 5/5
GoogleTaylor Brightwell has looked after us very well for the purchase of a property. Service and communications have been fenomenal, we could not have asked for more. Many thanks to Claire and Steve for accommodating viewings at weekend and after work, and for facilitating the buying process. Definitely recommended!
Matteo · 26 March 2024
Agent replied · 23 August 2024
Hi Matteo, thank you for your review. Wishing you and Elisa all the best in your new home.
★★★★★ 5/5
GoogleClaire was extremely helpful and kept us up to date throughout the whole process of purchasing our first home. She was excellent in organising for us to visit the property multiple times before moving in and bent over backwards to be at the office in order for us to collect the keys a day earlier than anticipated! I would highly recommend Taylor Brightwell, particularly Claire. Thanks for all your help.
Sophie · 26 March 2022
Agent replied · 28 May 2023
Thank you very much for your feedback.
It was a pleasure to help you move home.
Kind regards,
The Taylor Brightwell Team
★★★★★ 5/5
GoogleWe bought a house that was listed through Taylor Brightwell, and what a professional, fab experience they made it.
From the very start, the team were extremely informative, honest and communicative.
They spoke to us weekly, kept the chain together and not once did we feel out of the loop.
A fabulous EA. We hope to stay here many years so may not need their services ourselves, but thoroughly recommend them to anyone who’s looking for a professional company to help sell their property.
Sophie · 18 October 2024
Agent replied · 22 October 2024
Dear Sophie,
Thank you so much for your kind words and recommendation. Wishing both many happy years in your new home.
★★★★★ 5/5
GoogleTaylor brightwell were brilliant throughout our purchase. Fiona called me each week to check in and keep things moving along. The team are all very friendly and helpful and I was very impressed with their service and support.
Bryony · 16 December 2025
Agent replied · 15 January 2026
Thank you so much for your lovely review Bryony and we’re really pleased that your experience was such a good one. It was a pleasure helping you throughout your purchase and we hope that you and Rob are settling into your new home.
★★★★★ 5/5
GoogleA big thanks to Steve, Fiona and the rest of the team, they made the whole stressful process of buying seamless for us. As first time buyers we had loads of questions, they were so patient and always ready to help with our queries. Excellent customer service, will definitely recommend them to all.
Pami · 26 March 2023
Agent replied · 28 May 2023
Very kind words thank you, hope you have settled in to your new home, should you need us in the future just give us a call.
★★★★★ 4/5
GoogleWe recently sold our house, and purchased our next home with Taylor Brightwell. Steve, Claire and Fiona were all helpful, friendly and efficient throughout the whole process.
Amy · 18 September 2024
Agent replied · 22 October 2024
Hi Amy,
Thank you for your review of our services, glad to hear you had a good experience with us.
Wishing you all the best in your new home.
★★★★★ 5/5
GoogleRecently bought a property listed by Taylor Brightwell.
From start to finish every staff member who we had dealings with we’re absolutely amazing and a joy to deal with.
Fiona in particular who dealt with us 99% of the time throughout the sale was so professional.
We would use Taylor Brightwell in future without a shadow of a doubt.
James · 26 March 2025
Agent replied · 23 August 2024
Thank you very much for your kind words and excellent feedback and we hope you are very happy in your new home.
★★★★★ 5/5
GoogleTaylor Bright well are an excellent estate agent. We mainly dealt with Claire who was always very pleasant and very up beat which you need when dealing with moving.
The other staff were also very pleasant and nothing was to much trouble for them.
Would highly recommend
Denise · 26 March 2023
Agent replied · 28 May 2023
Thank you very much for your splendid review.
Kind regards
The Taylor Brightwell Team
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