Every review we hold for the Harwich office, from every platform, shown as written. First names only.
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5/5
GoogleDan is super helpful and supportive with helping get things sorted for move day. Just an overall nice guy, answers all questions to the best of his abilities and help calm any worries you have. Would recommend William h Brown to anyone currently looking to move as they are professional and work to getting sorted in a timely manner.
Shannon Β· 22 December 2023
Agent replied Β· 19 June 2024
Thank you for taking the time to share your experience and for your wonderful 5* review and recommendation! Kind regards, Lucy, Customer Relations.
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5/5
GoogleHuge thanks to Dan who has been ever so patient and reliable with contacting me around work whilst also making sure to process my applications as quickly as possible to suit mine and my child's needs, wants and urgency. Thank you. π β¦
Charmaine Β· 23 September 2024
Agent replied Β· 23 October 2024
Thanks Charmaine for taking the time to leave us your glowing 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleDan and the team provided a slick and professional service, finding a suitable tenant quickly for our property. Everything was dealt with by them under their finders only contract, and we were grateful for their help for a smooth transition. Thank you to the team!
Diane Β· 17 August 2024
Agent replied Β· 24 August 2024
Thank you for taking the time to leave us this tremendous 5* review Diane. Kind regards, Lucy, Customer Relations.
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1/5
GoogleWhat can I say. Honestly the worst estate agent I have ever had the misfortune of dealing with. I called and emailed multiple times to request viewings on properties and have been ignored, belittled and lied to on multiple occasions. At one point I was booked in to view a property with them, and was told with barely 4 hours notice that it was not for sale and 'should never have been showing on Rightmove anyway' only to see it showing as "sold subject to contract" some 24 hours later! What was going on there? When I did actually get to view a property, the manager David was rude, unprofessional, knew nothing about the property and made no attempt to answer any of my questions. Overall an awful experience, seller beware, a terrible company.NegativeResponsiveness, Professionalism
A Β· 20 June 2021
Agent replied Β· 19 June 2024
Dear Mr Woodman please accept our sincere apologies if you felt you were not mistreated in any way by our company. I have checked our system to call you and apologise personally but unfortunately have no record of your details, however i am more than happy to assist in any way possible and discuss your complaint to make sure this never happens again. Although property is selling very quickly at the moment you should never have been treated in the way you have iterated above. So again my apologies and if you would like to discuss please feel free to call me personally.
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5/5
GoogleWhen we first viewed our new home, we were met by Daniel Bennett of the Harwich branch. He welcomed us into the home, explained about the social distancing measures for covid and proceeded to show us around the home. Daniel took pride in his job as well as the house we were viewing. We spoke to him continuously throughout the view and answered all the questions we had with ease.
We decided we wanted the house that night so left Daniel a voicemail out of hours. The following morning, Daniel promptly contacted us and gave us further details; since then he has been a non stop help, answering all queries and contacting the landlord when we requested or if he didn't know an answer. Nothing has seemed a hassle and he has been helpful throughout! Even helping my partner move in a table!! Couldn't fault the service with William H Brown, thanks to Daniel!
Highly recommend William H Brown as a letting agent and have even told friends and family of our great service.PositiveResponsiveness, Quality, Professionalism, Value
Briony Β· 20 June 2021
Agent replied Β· 19 June 2024
Thank you so much
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5/5
GoogleAfter a year and half it took to sell our property
(mainly due to time wasters) we finally sold our property and it was completed in under 10wks of finding our buyer,
I would like to thank David Goodderham and his team for this to happen.
David and his team was always very professional and polite from the beginning and never gave up of finding us a buyer.
Communication was excellent and i was always kept informed and updated with what was happening.
I would highly recommend William H Brown in Harwich.PositiveResponsiveness, Professionalism
Keeley Β· 20 June 2021
Agent replied Β· 19 June 2024
Thank you to you and your Family Keeley, who were always a pleasure to deal with as were you of course so thank from all the Team at Harwich
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5/5
GoogleSam showed us around some houses, was very helpful gave us a lot of time to walk around and ask questions. David is an incredible character, very welcoming and incredibly helpful. Nick helped us with a mortgage too. Would definitely use these again, and would recommend to anyone!
Updated this review because of how incredible William H Brown have been. We would have lost the property if it wasn't for the hard work from David and Nick chasing up my solicitors because they were being very slow.
Luke Β· 20 June 2021
Agent replied Β· 19 June 2024
Thank you for your kind review Luke, from Sam and The Team at Harwich.
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5/5
GoogleChristine Pratchett has been an invaluable support to myself and my partner relating to a house which we let through William H Brown. Her professionalism and kindness combine to provide a most efficient service.
Mr Whiting.
Claire Β· 4 December 2024
Agent replied Β· 10 December 2024
Many thanks for the great 5* review and your kind words Claire. Best wishes, Lucy, Customer Relations.
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5/5
GoogleMy family are moving to Harwich early May & everything has gone so smooth, quickly & well. Dan has been very helpful & friendly & is always willing to answers any questions & to get back to you on anything. The best moving experience Iβve had.
Georgia Β· 20 May 2024
Agent replied Β· 19 June 2024
Many thanks Georgia Stone for the fantastic 5* review. Kind regards, Lucy, Customer Relations.
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5/5
GoogleDan in harwich what a legend answered all my questions about birch avenue and really set my mind at ease about the move... unfortunately someone that had already viewed it got it... hopefully the next one but Dan is most definitely the man to speak about any rentals in harwich... would give 6 stars if I could
J Β· 23 September 2023
Agent replied Β· 19 June 2024
Thank you for your kind 6* review! - Best wishes, Scott @ Customer Care
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5/5
GoogleI have just used William H Brown to process my home move and I couldn't thank Daniel enough for all of his help throughout the process. He was highly professional, responded quickly to all of my queries and helped me every step of the way. From finding a property, to the viewing, to collecting the keys, Daniel made it so easy for me. If I ever decide to move again in the future I will definitely be using this team again!! Absolutely brilliant service!! Thank you so much for everything!PositiveResponsiveness, Professionalism
Terri Β· 25 August 2020
Agent replied Β· 19 June 2024
Thanks for giving our William H Brown Harwich Dovercourt Team a five-star review. If we can help with anything else please give us a call.
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5/5
GoogleI have used William H Brown for estate agent services (with special thanks to Isabella & Robert) and mortgage broker services (special thanks to Daisy) and all have been competent, dedicated and provided me with great service.
I am a very happy client and highly recommend to use their services when looking for properties.
Sean Β· 23 October 2023
Agent replied Β· 19 June 2024
Thank you for your excellent 5* review and kind words of our dedicated team. It is great to see that you would recommend them. Kind regards, Lucy, Customer Relations.
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5/5
GoogleFrom start to finish Daisy was amazing! Especially for a first time buyer always explained things well and was always contactable whenever I had my annoying questions. Couldnβt recommend her enough
Arron Β· 11 December 2024
Agent replied Β· 25 December 2024
Itβs really lovely to read another 5* review and recommendation Arron. Your warm opinions are greatly appreciated. Many thanks, Lucy, Customer Relations.
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5/5
GoogleDan Morgan hosted a viewing for us and was professional throughout our search for a property to rent in Harwich. He made regular follow-ups with us to make sure we were kept in the loop for newer properties.
Kaine Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you for choosing Dan Morgan as your agent in your search for a rental property in Harwich! We are thrilled to hear that Dan provided you with professional and attentive service, consistently keeping you updated on new properties. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleHaving just spent 16 months selling our house, I have mixed reviews about some of the staff at William H Brown in Harwich, but I must say Michelle has been an absolute gem in the office, she is old school and believes in putting the customer first, she kept us positive and had it not been for her, we would have changed our agent along time ago.
She is an asset to your groupPositiveProfessionalism
Julie Β· 20 June 2021
Agent replied Β· 19 June 2024
Hello, thank you so much for taking the time to review our William H Brown team. If there are ever any further services of ours you require then please don't hesitate to give us a call or pop into our branch.
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5/5
GoogleFriendly service, very helpful. Daniel made everything easy.
Paul Β· 1 September 2025
Agent replied Β· 8 September 2025
"We're so happy to hear that our service and Daniel's assistance made your experience enjoyable. It means a lot to us. Kind regards, Lucy, Customer Feedback and Support Team
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5/5
GoogleWould like to thank Dan so much for his help in finding our new home! As soon as we said yes Dan did everything in his power to make our move a quick and smooth one.
Elizabeth Β· 23 August 2024
Agent replied Β· 24 August 2024
Thank you Elizabeth for your wonderful 5* review and thank you for your kind words. Best wishes, Lucy, Customer Relations.
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5/5
GoogleGoing through the process of buying a house and Jay has been a massive help answering all my questions. He has helped by trying to get all the viewing on the same day as we have a long distance to travel.
Shaun Β· 5 August 2025
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5/5
GoogleAfter receiving short notice to leave our house, we had a lot of help from Dan to secure our new property. He was Super helpful and informative through every step of the process. Thank you !
Jordan Β· 16 February 2026
Agent replied Β· 16 April 2026
Thank you so much for your kind words! It was our pleasure to assist you in securing your new property. We pride ourselves on providing excellent service and we're glad to hear Dan was able to help. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleDaisy is absolutely incredible and so so helpful, explained everything to us, and answered all of our many questions! If I could give 20 stars I would π thank you for everything! β¦
Lucy Β· 23 September 2024
Agent replied Β· 23 October 2024
Many thanks Lucy for your outstanding 5* review. Best wishes, Lucy, Customer Relations.
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5/5
GoogleDan has just attended out carried out a scheduled property visit, he was very polite and professional and checked with me that there were no issues with the property that required attention.
Greg Β· 16 March 2026
Agent replied Β· 16 April 2026
Thank you for sharing your positive experience with Dan! We strive to provide professional and polite service during every property visit. Our team is dedicated to ensuring that your property is well-maintained and we are glad that Dan was able to do just that. Best wishes, Lucy, Customer Feedback and Support Team
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5/5
GoogleDaisy has been amazing from start to end-she explained everything in a clear way, was always on the end of the phone/email to answer all my silly questions and I would highly recommend her to anyone!
Charlotte Β· 27 July 2024
Agent replied Β· 24 August 2024
Thank you for your thoughtful 5* review and recommendation Charlotte! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
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5/5
GoogleFrom start to finish they helped make our dream of moving to a new home effortless. Sharon and Michelle worked tirelessly chasing solicitors and Daisy the mortgage advisor, well, she is not only a fantastic mortgage advisor but a warm and kind hearted person. She really helped us understand our finances and explained the process to us in clear and easy to understand way. Thanks all of you for helping us to find our forever, family home.
Jess Β· 12 November 2024
Agent replied Β· 10 December 2024
Thank you so much for your wonderful 5* review Jess! We're thrilled to hear that Sharon, Michelle, and Daisy made your home buying experience effortless and enjoyable. Congratulations on finding your forever family home! Best regards, Lucy, Customer Relations Team
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5/5
GoogleCannot recommend this team enough especially Dan he has helped us so much throughout the whole process to rent heβs been really understanding! He kept up updated throughout it all and was quick with answering any questions we had, Thank you Dan!
Paige Β· 21 March 2024
Agent replied Β· 19 June 2024
Thank you paige wheeler for your outstanding recommendation and 5* review. Best wishes, Lucy, Customer Relations.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.