Trusted Agent profile · Hartlepool
Verified
★★★★★
222 reviews across 1 platform
19 Victoria Road, Hartlepool, TS24 7SE
Holbrook & Co's office in Hartlepool, at 19 Victoria Road, is rated 4.7 out of 5 across 222 reviews on 1 platform, including 222 Google reviews rated 4.7.
Welcome to Holbrook & Co Estate Agents, the premier real estate agency in the North East of England. With decades of experience in the real estate industry, we are committed to providing exceptional service and expertise to our clients. With offices in Seaham, Hartlepool and Bishop Auckland, and a 10 branch parent group, we are dedicated to helping clients achieve their real estate goals, whether that be buying, selling or letting property. Our team of experienced professionals are committed to providing a personalised service that is tailored to meet the individual needs of each and every client. At Holbrook & Co, we understand that buying or selling a property can be a stressful and daunting experience, which is why we are here to guide you every step of the way. We pride ourselves on our integrity, transparency and professionalism, and always strive to exceed our clients’ expectations. So, whether you are looking to buy, sell or let property in the North East of England, Holbrook & Co is the perfect choice. Contact us today to speak with one of our experts and find out how we can assist you in achieving your real estate goals.
Every review we hold for the Hartlepool office, from every platform, shown as written. First names only.
5/5
GoogleMy experience with Hollbrook & Co has been excellent from start to finish Charlotte went above and beyond to help me get the house I wanted. Over the last year Sam has always kept in touch hes very reliable and friendly, Sam has brilliant … More
5/5
GoogleI cannot praise Castledene enough for the brilliant service. They helped sell our mams bungalow when she moved into a care home. They were understanding as it was our family home and it was upsetting to see it go. Alex & Charlotte kept us informed throughout the sale, and nothing was too much trouble for them. So impressed with them 100%
5/5
GoogleI've used this company for property rentals and house sale. Charlotte and Ben always keep me up to date with any information. Efficient with paperwork and legal requirements, which can be mind-boggling when renting a property out. Always friendly, quick to respond to any concerns.
5/5
GoogleSam Stainsby is an amazing attribute to the company. He is kind and extremely helpful couldnt do any more for you. He’s a credit to the company and I hope this review can get forwarded on to him so he knows how much of a star he is.
5/5
GoogleOutstanding service, friendly and knowledgeable. From my initial enquiry to view a property, Sam was very helpful and this continued with Simon being knowledgeable and again helpful when showing us the house. Nothing is too much trouble for any of the team in Hartlepool. Alex,Charlotte,Simon and Sam are fantastic
5/5
GoogleOutstanding service, friendly and knowledgeable. From my initial enquiry to view a property, Sam was very helpful and this continued with Simon being knowledgeable and again helpful when showing us the house. Nothing is too much trouble for any of the team in Hartlepool. Alex,Charlotte,Simon and Sam are fantastic
5/5
GoogleAmazing communication, really fast process, lovely and friendly staff, would really recommend using Holbrook & co Hartlepool!
Thank you very much for your feedback.
5/5
GoogleAbsolutely blown away by the efficiency of Louise at Castledene Hartlepool. After bringing a long standing family friend back to the town - Louise was able to get the wheels in motion to begin to get himself settled back into life in Hartlepool again. Thanks for all your support Louise - it’s greatly appreciated !!
5/5
GoogleMy husband and I have had a few dealings with the Hartlepool office and we’ve never had any issues. The whole team are wonderful. We recently dealt with Ben and we could not fault his service!
5/5
GoogleCastledene, and specifically Alex Matis, helped me sell my parents 4 bedroom house in Seaton. The whole process was smooth and professional thanks to Alex, with his expertise and pleasant nature. I would have no hesitation in recommending Castledene to anyone thinking of selling a property in the Cleveland area.
5/5
GoogleHello to all that's helped with the house purchase especially to Charlotte who has worked so hard for us to get the house. Brilliant service from start to finish really enjoyed working with you to make it all possible. Kind regards Phil and Chris
1/5
GoogleOriginal 1star review was for Castledene lettings and their appalling way of treating tenants Now changed to 3 star as Holbrook seem to actually get stuff done and push landlords to do repairs. Back to 1 star as nothing seems to have changed as I'm forced to live in a house with mould in several rooms, flooring that hadn't been put down properly and is dangerous, and a front door with a loose frame.
4/5
GoogleLouise has been a great help assisting us with our Selective License application, quick to respond and very friendly and efficient. Our experience with the Hartlepool team has been extremely positive. They've been ultra reliable with our accounts, our tenants and maintenance issues over these last few years.
5/5
GoogleThe team was very helpful when I was purchasing my property, professional and friendly!!
Thank you for your kind review.
5/5
GoogleSam is an excellent addition to the team , very friendly and always goes above and beyond to make sure any detail is addressed to the highest standards. Thank you so much
5/5
GoogleFantastic estate agents with professional and knowledgeable staff who go that extra mile in finding me the right property . Charlotte updated me regularly and I’d highly recommend these estate agents.
5/5
GoogleI have spoken with Charlotte multiple times about looking into a couple of properties. She has been so helpful and answered all my questions and concerns about getting onto the property ladder. Really patient and kind and gave me so much helpful information. Thank you!
5/5
GoogleFirst class service from Charlotte and the team. I've been purchasing properties from Holbrook & Co for many years now, always very professional and friendly approach to every sale.
5/5
GoogleLovely staff and very helpful, special thank you to Ben who showed me around a house today and answered all my random questions. He was very knowledgeable and friendly
5/5
GoogleRental enquiry. I spoke to Charlotte who was very helpful informing me of the range of properties available in my search area. She was very pleasant to talk to and if I take things further I would not hesitate to contact her again.
5/5
GoogleVery pleased! Alex Matis has been extremely helpful and professional. He has helped my partner find his first flat to rent and has checked in with us regularly with updates and offered guidance whenever needed. We really appreciated that he wasn’t too pushy when viewing. Well done Alex - great service!
5/5
GoogleCalled recently to enquire about letting some properties. Ben was so helpful and had some great advice for current situation. Would highly recommend this estate agents. Thank you
5/5
GoogleI spoke to Alex to arrange a few viewings, he was fantastic at getting me booked in around my other appointments and answered all of my questions and concerns promptly. Very happy with the service I received. Thank you! :)
5/5
GoogleProfessional quick and easy sale by Taylor
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Holbrook & Co's Hartlepool office has 222 reviews across 1 platform: 222 on Google.
Holbrook & Co Hartlepool is rated 4.7 out of 5 across all 222 reviews, and 4.7 out of 5 on Google from 222 reviews.
Holbrook & Co Hartlepool, 19 Victoria Road, Hartlepool, TS24 7SE.
