Maple Estate and Letting Agents Harrow reviews

★★★★★ 5/5

Google

I recently let a new flat managed through Maple Estate. They set me up on multiple viewings where the letting agents were punctual and professional. When I finally liked something, the onboarding process was smooth, and they answered all my questions patiently and thoroughly. Looking forward to working with them in future.

Puneet · 10 August 2024

★★★★★ 5/5

Google

We have had a really positive experience when renting through Maple Estate, they are professional, reliable and respond very quickly to all our queries. Specially Avi and Sumit are very helpful. He consistently went above and beyond for us during inspection. Highly recommended Maple Estate & Letting Agents Ltd.

Savan · 24 September 2024

★★★★★ 5/5

Google

If I had 10 Stars, I would give all of them. Firstly to start with all the staff members are extremely friendly and welcoming. They have been very responsive and manage to get me the type of flat I was looking for. The agent introduced me to the landlord and negotiated the best price for me. I would recommend this estate agent to all my family and friends

Анна · 25 August 2023

★★★★★ 1/5

Google

They are very rude, unprofessional, doesn't follow any courtesy to the clients. I met the staff Ewellina, she is very much rude and most incompetent lady. I had really bad experience with them. I've choose a pretty old property (at 47 wellington road, harrow) and was completely dirty, not clean having insects etc etc. After complaining nothing has been taken care. There was a small garden and after leaving the property they charged £600.00 for garden cleaning and no breakdown cost provided (even after 1 month). Can anyone imagine for this amount !! Even they don't allow to speak with landlord for any break up cost, negotiation etc. They say cleaning cost not charged and there were bed bugs, which is worthless. As during check out there were not bugs at all and not mentioned in the check-out list. Moreover, they took pictures when move in and move out, but complete worthless. If you ask for an evidence for the pictures w.r.t to the deduction charges they will not provide you. The one word they'll say this is final if you accept or not accept. I've no clue how Maple getting good reviews. My honest recommend is, not to go with this agency and even you see the landlord is Mr. Noronha be aware. Agency and Landlord both are tied up and going to charge you unreasonable amount after leaving and you've to follow up for months for that.

Sitesh · 26 August 2017

★★★★★ 1/5

Google

I have had a very bad experience with the letting team in Maple estate. I would suggest not to rent a house/room which is under this estate agency. I was a tenant who rented a room in a shared house and I had to deal with very unprofessional agents who were coming in the house at any time of the day without any warning, knocking at the door or ringing the bell despite asking them to do so multiple times. I was accused to be in debt of many thousands of pounds and to show proof of all the rent I paid (it was Mr Sumit): it turned out they owed me 40£. Also, they always ignored my emails but they were so good to call me everyday when asking to increase my rent. When I asked to meet the letting manager out of desperation, he booked an appointment with me and when I showed up all the way to Harrow he was off for the day (again without any warning or call to tell me about it). Just a ridicolous service and very unprofessional people. The only people I had to deal with and who were actually polite and professional are Jason and the director Mr Manish.

Sabrina · 24 September 2024

★★★★★ 5/5

Google

Started renting from them. Avi is great!

Dani · 5 August 2025

★★★★★ 5/5

Yell

Good service at competitive price

I've rented out my property through Maple for 2 years and during this time they provided excellent service and importantly payment has always been on time! I work and live abroad and they have taken care of the property and tenants which helps me sleep at night. There are always going to be issues when renting a property but Maple has taken care of them. They have good contacts with handyman and furniture warehouse. Repairs are done quickly at very good price. I dealt with Misha directly and he explained the process clearly and importantly has never let me down. I fully recommend Maple to any potential Landlord.

HarrowLandord · 23 March 2014

★★★★★ 5/5

Google

I am super happy with the service. Everything went so smooth.. thanks a million for outstanding endless efforts.

Trupti · 25 August 2023

★★★★★ 5/5

Google

We are very happy with the service Avi in particular gave, he is kind, professional, patient and very understanding, going out of his way to help us settle in and answer all our questions. Maple Estates as a company are very professional and informative of every step in the letting process. Thank you all we appreciate your help and support 💐

Maria · 28 November 2023

★★★★★ 5/5

Google

Very friendly and efficient team. Thanks to Savan, very understanding and helpful person. (perfect and polite). Maple has prompt service to maintenance issue. Lovely staff who cares for customer. Try Maple estate and ask for Savan. Yes, I recommend them.

Julio · 26 August 2019

★★★★★ 5/5

Google

Maple Estate is amazing especially Sunny and Jason. Wonderful property and amazing service

Mark · 25 August 2023

★★★★★ 1/5

Google

Be Careful of this letting agents, they are only in the letting sector to hold your deposit, they did not return my holding deposit and I have also spoken to other tenant who dealt with this letting, the other tenant also did not get their full deposit after they left the property. There are few other letting Agents like this one, so be careful. Whoever, will have this issue please contact the Trading Standard and the Scheme under which this letting agents is registered Please be grateful you got 1 star, otherwise this letting agents like this, did not deserve any.

Vishwanee · 26 May 2024

★★★★★ 5/5

Google

Patricia was amazing, very easy to communicate with her, quickly response about any problem or question. I'm so happy that it helped us find the perfect place. I recomend with all honesty. Thank you Patricia!

Deni · 25 August 2020

★★★★★ 5/5

Google

Great customer service provided by Elona every time.I had to deal with number of issues maintenance problems and she was very helpful,I am with this agency since 2 years and I am very happy with the service. I have recommended many friends to Elona as she was very helpful for me, and i will keep recommending to everyone i know

Jeton · 25 August 2023

★★★★★ 5/5

Google

Big shout out to maple estate for helping us rent this beautiful property in Harrow. Want to thank Mr Jason and Sumit for helping us get this property even though we were in Dubai. But the communication and guidance were excellent. 5 stars letting estate in Harraw at the moment. Highly recommended.

Irshard · 26 February 2024

★★★★★ 5/5

Google

I would like to thank the duo team Jason & Sumit for helping us out throughout the letting process in a very short time. We are very grateful to Jason for helping us so much in our journey for finding a house. Maple is the best agency they got a very good service and amazing people 😀 ❤️❤️❤️❤️😘😘😘🙏🙏🙏🙏

Elena · 29 September 2023

★★★★★ 5/5

Google

Hi I would like to recommend Maple Estate Agent to my family and friends. Mr Safi is very helpful and fulfilled the needful of the customers.👍PositiveQuality, Professionalism, Value

Sandra · 25 August 2021

★★★★★ 5/5

Google

Professional team which delivers on time. I had amazing experience to rent a property. Avi, Jason , Anand and Sumit makes wonderful team. I highly recommend Maple Estates due to expert staff and very helpful support staff.

Shrijal · 22 August 2024

★★★★★ 5/5

Google

Avi was very helpful, efficient and consistent with supper and information. I am thankful for his support in my renting journey.

Janeen · 21 August 2024

★★★★★ 1/5

Google

The worst agency I have ever come across. Refuse to refund the holding deposit in full but have been no help at all and given any information. Customer services is a joke all they care about is making money. They reply to emails whenever they feel like it. So frustrated and disappointed! Don’t recommend

Amal · 25 August 2023

★★★★★ 5/5

Google

Avi and Sumit have been very helpful - highly recommended them and Maple Estate!

Jatin · 2 April 2026

★★★★★ 5/5

Google

I had an excellent experience with Maple - the service from start to finish was very good. Staff were super friendly and always happy to help and answer any questions I had promptly and assist. I was treated with great care. I will definitely be using their services again!

Radhika · 29 October 2023

★★★★★ 5/5

Google

I was completely impressed with Jason at Maple Estate Harrow. Excellent professionalism and customer service. He went above and beyond for me. I cannot thank him enough. Very Grateful, Blessings to everyone at Maple Estate.

Marian · 27 July 2024

★★★★★ 1/5

Google

Haven’t used their services but they have such dangerous drivers. One of their vans didn’t even stop at the zebra crossing and nearly ran me over. If they can’t follow basic road rules I wouldn’t want to imagine how they treat their tenants.

Abhishek · 26 February 2024