Trusted Agent profile · Harrow
★★★★★
1,058 reviews across 2 platforms
303-305 Rayners Lane, Harrow, HA5 5EH
Gibbs Gillespie's office in Harrow, at 303-305 Rayners Lane, is rated 4.4 out of 5 across 1,058 reviews on two platforms, including 602 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of six awards Gibbs Gillespie won in 2026.
Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrow.
The Trusted Agent 2026 results for Gibbs Gillespie, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Harrow office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service and attention to detail provided within a very professional organisation led by particularly effective management. We felt looked after and in safe hands every step of the way throughout what might have been a very daunting process. Good communications was the key to keeping us informed of the status and to letting us feel free to ask questions throughout the process. Very pleased with the end result.
5/5
GoogleMaynul - fantastic service
Dear Caution Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleGreat service by maynul
Dear Kate Osak Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleI am grateful to Shannon and Joshua for their professional work. They both did a thorough job. I can only recommend it to everyone. EMMA and PETERPositiveResponsiveness, Quality, Professionalism, Value
Thank you again for taking the time to let us know how we did. We hope you have a great day! Thanks again for taking the time to leave us this information about your recent visit. Take care!
5/5
GoogleThanks to Paul and the team for finally getting our property sold. A very professional service from start to finish. Well done
5/5
GoogleThis service has friendly and helpful staff. This is my first time I rent a house on my name. So it was too hard because of I'm self employed. But they have good understanding about client's situations. However I'm so happy I was lucky to rent good house and have a friendly landlord as well. I would like to recommend this service for anyone who is looking to rent a property.
1/5
Trustpilotunresponsive and rude
Completely unresponsive and unhelpful. The representative I spoke with on the phone multiple times was incredibly rude. Do not recommend.
Dear Sofia M.,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
4/5
GoogleZahab, great customer service!
Dear Savage Hero Yt Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
GoogleWe have recently used Gibbs Gillespie to sell our home of 31 years. We wanted to use an estate agent we trusted and felt would provide a professional service. Gibbs Gillespie delivered. Tim Buckley who dealt with our sale was straightforward and professional. He knows the market and delivered the service he promised. I would not hesitate to recommend them as a local estate agent.
1/5
TrustpilotAwful service
Awful service, do not use the Ruislip Branch!!! Staff are rude, arrogant and feel they can underprice your property by a ridiculous amount. What makes me laugh is that they are advertising properties WAY beyond their actual price. I guess they just want quick commission. I would NOT recommened - their agents are also useless, unknowledgable and have no idea about the properties visited to view.
5/5
GoogleGibbs Gillespie - Harrow branch (Philip Benger) dealt with my house purchase. They were professional and very helpful at all times. They have complete knowledge and are experts in this field. Gibbs Gillespie helped me in sorting out my mortgage through - The Mortgage and Insurance Bureau (in-house team of financial advisers) and also recommended solicitors, which was an one stop shop for me. I would surely recomment Gibbs Gillespie.
5/5
TrustpilotProfessional, Informed and friendly
We had 3 Estate Agents view and value our property. Lucy from Gibbs Gillespie was by far the most professional, informed and friendly.
Dear Peter,Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks,Customer Care Team
5/5
GoogleDaniel from harrow branch is very friendly and had patience to wait
Dear Balamurugan Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
5/5
TrustpilotBrilliant
Brilliant, friendly, professional service throughout the whole process. George & the team were there to make the whole process as smooth as possible
Dear Tina, We are very happy we could provide you with a positive customer experience.Kind regardsCustomer Care Team
5/5
TrustpilotHad about 25 viewings & obtained offer…
Had about 25 viewings & obtained offer above asking price. The branch kept chasing to ensure exchange took place.Great service all round
Hello Alexander Guberman, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleExcellent service provided by Mr Tim Buckley and others are Gibbs Gillespie during my house purchase. The team was quite responsive and transparent during the whole process.PositiveResponsiveness, Professionalism
Rajesh Chawan, we are so happy to read such a great review about Gibbs Gillespie Estate Agents Harrow! We hope to be of service to you again in the future. Best wishes, Gibbs Gillespie Estate Agents Harrow
5/5
TrustpilotHighly recommend the Rickmansworth Branch
I’m very pleased I chose Gibbs to sell my property. I highly recommend the Rickmansworth branch. I was regularly updated with updates on the progress and they went above and beyond to help me. Thank you.
1/5
TrustpilotDear Mr Paul from Pinner Branch hoping…
Dear Mr Paul from Pinner Branch hoping to speak with you as nobody seems interested from your branch to get back to me in spite of every staff knowing about my greviences Regards Agnelo
Dear Agnelo,Thank you for your feedback. Please email your complaint to customerservices@gibbs-gillespie.co.uk to enable me to look into this further. Which office have you been dealing with? What does your complaint relate to? Who have you been speaking to about this matter?Once we have the above information we will be able to revert back to you.Kind regards,Paul Gillespie
5/5
GoogleWe needed to renew our tenancy agreement which Molly Greenfield helped us with. It went smoothly and she was very patient.
Dear Ali, Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
1/5
TrustpilotIt's the first time I've rented a house…
It's the first time I've rented a house for this agency and I don't recommend it. It's a terrible agency it doesn't help Tenants when it's in trouble my house caught fire and I never had support, and they're an agency that only sees the owner's side of the house The Tenants have no right to anything
1/5
TrustpilotWorst ever
If I could give half star I would. They are extremely rude. This is the feedback for their pinner sales team.
Dear Ankita Sinha,We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
1/5
GoogleNobody picks up the phone for days together! Utterly disappointed.
Dear Siddharth We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance. Kind regards, Customer Care Team
5/5
GoogleWe’ve recently been dealing with a number of estate agents with regards to buying a property and the service provided by Gibbs Gillespie, Rayners Lane, has been amazing. Tim, Robbie, Jack, Ben and the guys have been brilliant in the way they’ve been dealing with our case - very helpful, prompt and proactive. Our experience has been really good. Will definitely recommend them to anyone.
5/5
TrustpilotPerfectly matching buyers and sellers
Very impressive. Gibbs targeted the right buyer and created the interest and experience. It is all about knowing the buyer and seller and matching their respective needs, which Gibbs handled very well. Thank you, job done well and quickly.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Gibbs Gillespie, HA5 won Platinum; Gibbs Gillespie, London won Platinum; Gibbs Gillespie, Pitshanger Lane won Gold; Gibbs Gillespie, Pinner won Gold; Gibbs Gillespie, Ruislip Manor won Gold; Gibbs Gillespie, Ruislip won Gold.
Tell us what you need and we'll put you in touch. Gibbs Gillespie hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harrow.
