Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe bought our home through Gibbs Gillespie Rayners Lane in a very smooth process and we have recently used their services again. Chris Sheehan (the manager there) is extremely professional and much more importantly is very honest in his appraisals which we really appreciated. When buying or selling, having an honest agent with integrity is absolutely vital in order to avoid all the usual headaches that can happen.
FT · 14 June 2023
Agent replied · 13 June 2024
Good afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleZahab Jafry was very helpful with the viewing. Very professional.
Param · 14 February 2024
Agent replied · 13 June 2024
Dear Param Jumani
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotThank you TJ Carroll for being very…
Thank you TJ Carroll for being very professional throughout this process and for being very efficient, quick to communicate even after office hours and straightforward from the start to finish.We're extremely happy that we had a privilege to work with a professional Estate Agent to buy our first property.Thank you,Nastaca
N · 14 July 2024
Agent replied · 23 August 2024
Dear N BCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving TJ a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotGreat People, Great Service
Delighted with the service from Gibbs Gerrards Cross, particularly Charlotte Statham who was extremely helpful, honest, and professional during the process of letting a flat. They made a real effort to get the letting pushed through in time for our deadline. Highly professional, highly recommended,. Thank you.
Imran · 17 October 2023
★★★★★ 5/5
GoogleJohnathan Webb was our first caller, days before some other agents, obviously on the ball.
Excellent presentation of Gibbs Gillespie and of himself.
We were so impressed that we decided not to consider any other estate agent and we have had no cause to regret it.
Johnathan kept us in touch with every development and always appeared to present solutions not problems.
We are two weeks prior to completion and pleased to have made our original choices.
Barbara · 15 June 2017
★★★★★ 5/5
TrustpilotSurpassed expectations!
I was fortunate to meet Harry Rai from Gibbs Gillespie today at Metal Works Development Slough, the viewing experience surpassed all my expectations. He was very empathetic and professional in communicating and answered all my questions with clarity & transparency. I would anytime recommend Harry Rai and hence Gibbs Gillespie !
Not · 25 June 2023
★★★★★ 5/5
GoogleZahab Jafry was very attentive and helpful showing us the property :)
Gabriella · 16 December 2023
Agent replied · 13 June 2024
Dear Gabriella Segat
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotGibbs Gillespie Uxbridge is one the best Real Estate Agents.
Gibbs Gillespie Uxbridge is one the best Real Estate Agents within London. I would like to give special thanks to Sophie Hayes for her excellent support and professionalism.
Forhad · 2 August 2022
Agent replied · 13 June 2024
Forhad Chowdhury, we are glad we could help! We hope to be of service to you again in the future. Kind regards Property Management
★★★★★ 5/5
GoogleWhilst it has been a challenging time to sell a property, I am delighted that we chose Gibbs and Gillespie as they managed to find us excellent buyers and the sales team managed the process effectively. We were particularly impressed with the Move Manager Catherine McNichols, who was extremely efficient and professional as well as personable, which reduced much of the stress in the process. Thank you!
Martine · 14 June 2023
Agent replied · 13 June 2024
Dear Martine
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleZahab Jafry was really great with all proper information.
Manuel · 14 February 2024
Agent replied · 13 June 2024
Dear Manuel Cruz
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
GoogleMaynul is a great estate agent, knowledgeable, fully recommended!
David · 14 February 2024
Agent replied · 13 June 2024
Dear David Y
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
GoogleI would give this estate agents a five star for the Fabulous service by the agent maynul, who was very keen in displaying the property, upon requesting for few refurbishments in the house which was a must for the property, decided to be unresponsive.
It was a waste of time for both the parties.
Anees · 14 April 2024
Agent replied · 13 June 2024
Dear Anees Fathima
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 1/5
TrustpilotVery upsetting and unprofessional
I contact the Stanmore branch regarding a property available for rent that was perfect for me and my partner. I was lucky enough to find the listing as soon as they put it up. I contacted them via the form on Zoopla and they called me and were very rude: didn't identify themselves and asked "How can I help?". I didn't even know what the call was about until I asked if this was about the property.They asked for a few details about annual income, etc and said they would contact the current tenant to arrange a viewing when it was convinient for them. A few days later, I called them back asking about the viewing, they said they were still awaiting for a time and date. The next day, they put up on Zoopla that the property was let. We didn't even get the chance of viewing the property and they didn't contact us back saying the property was let by someone else.Very upsetting and unprofessional approach.
Evelyn · 6 December 2021
Agent replied · 13 June 2024
Dear Evelyn We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. We are sorry we did not meet your expectation in this instance.Kind regards, Customer Care Team
★★★★★ 5/5
GoogleSelling a house can be quite traumatic, but with Gibbs Gillespie the whole experience was smooth and relatively stress free. My estate agent Tim kept me up to date at every stage of the process and gave good advice to help me prepare for my move. The entire team were very professional and friendly. I could not have asked for a better service and I would definitely use them again.
Alicia · 14 June 2020
★★★★★ 5/5
TrustpilotThank you so much Georgia Smith tenants…
Thank you so much Georgia Smith tenants renewal dept for such excellent service and help renewing my tenancy contractExcellent service as always.
Lyn · 6 January 2023
Agent replied · 13 June 2024
Dear LynCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanks, Customer Care Team
★★★★★ 1/5
TrustpilotMoved in to a flat which was filthy
Moved in to a flat which was filthy, mattress urine stained, carpets covered with dirt, and Hossam from Gibbs Gillespie claimed we had accepted as seen.Eventually after numerous complaints a cursory 40 minute clean was carried out, a week after keys handed over. Would never use again
Adam · 17 July 2024
Agent replied · 23 August 2024
Dear AdamWe appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.Kind regards Customer Care Team
★★★★★ 5/5
GoogleJack showed myself and my mother around some properties and I have never met such an enthusiastic agent. He could not have helped us any more than he did. He was a kind gentleman who was very informative, and professional throughout the viewings. What an asset to your business he is. He was also extremely handsome so that was a bonus too Ha! 10/10 from us! Thank you Jack!
Parzeen · 14 June 2020
★★★★★ 5/5
TrustpilotPaul Tindley went above and beyond
Paul Tindley was exceptional in helping us close our sale in a an extremely time constrained situation. From start to finish, he led a professional process, helping us achieve our target offer region and get us over the line in a very stressful situation. He added the personal touch of always making himself available to speak and in terms of follow through, he went above and beyond.
Kish · 18 December 2020
★★★★★ 5/5
GoogleZahab Jafry was very helpful
Rajwa · 15 March 2024
Agent replied · 13 June 2024
Dear Rajwa El-giathi
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
Many thanks,
Customer Care Team
★★★★★ 5/5
TrustpilotVery satisfied
I have found Josh to be very professional and always available on the phone if I have any queries or concerns.I'm very happy with the photos taken of the house they're very well presented and shows off the properties potential.
Nicole · 30 October 2024
Agent replied · 23 November 2024
Dear NicoleCustomer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating! Many thanksCustomer Care Team
★★★★★ 5/5
TrustpilotSo far so good !
We have only just recently instructed Gibbs Gillespie at the Ruisip branch to sell our property and to buy another. They have been exceptional so far. A young lady called Jenna has been so helpful, professional in her job and rings regularly keeping us up to date. Grant Petterson who valued our property was also very professional and gave us first class advice. Keep up the good work Gibbs. Thank you. CM and LE.
Mr · 6 February 2017
★★★★★ 5/5
TrustpilotSo far so good !
We have only just recently instructed Gibbs Gillespie at the Ruisip branch to sell our property and to buy another. They have been exceptional so far. A young lady called Jenna has been so helpful, professional in her job and rings regularly keeping us up to date. Grant Petterson who valued our property was also very professional and gave us first class advice. Keep up the good work Gibbs. Thank you. CM and LE.
L · 6 February 2017
★★★★★ 1/5
TrustpilotThe worst Estate Agent that I have ever…
The worst Estate Agent that I have ever dealt with. Please avoid this estate agent at all cost. We viewed 3 properties with this estate agent.The first two properties we viewed the sales negotiators didn't have any clue about the property. The first guy didn't even know where the boiler was. So useless and incompetent. The third property that we were meant to view, the estate agent didn't even turn up. Called them whilst at the property and only to be told that someone made an offer a few days ago. Their level of professionalism is beyond me. The branch managers Oliver Squires and Tim Buckley are the worst, rude and very unprofessional.Since the agent has decided to comment, I will add the following.I find it mind boggling that you have the decency to say you want to make things right when a complaint was raised with your managers and nothing was done, apart from being rude and unprofessional.I really wouldn't recommend Gibbs to my worst enemy!
Tina · 16 July 2021
Agent replied · 13 June 2024
Dear Tina,We are sorry to learn of your comments and rest assured, we take these matters very seriously. Unfortunately, we have no record or recollection of your experience with us, nor can we verify anything about your identity from your name in our records. If you have done business with us, we would like to investigate your claim further and put things right. Please contact our customer service team immediately at customerservice@gibbs-gillespie.co.uk so that we can resolve this issue. We look forward to hearing from you.Kind regards,The Gibbs Gillespie Team
★★★★★ 5/5
TrustpilotProfessional and proactive
Moving is very stressful for all of us, Gibbs Gillespie is very hands on, proactive and really helpful all the way, effective communication with both buyer and myself, I felt ease because I always know I can trust them, especially my move manager Luca.
Sam · 30 September 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.