Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI’ve been working with this agency for over 8 years, and I can honestly say they’ve always provided excellent service. Whenever I’ve had any issues or questions, Nicole has been there to help without fail. She’s professional, friendly, and truly dedicated to her work, always ready to go the extra mile. Ever since she started visiting us, she’s always been kind, respectful, and very understanding. She even takes her shoes off at the door without being asked, a small gesture that shows how considerate she is. If you ever need assistance, just ask for Nicole; she’s the first to pick up the phone and often the last to leave the office. It’s a pleasure working with someone so reliable and committed!
Alexandru · 14 October 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful review! We're absolutely thrilled to hear about your positive experiences over the past eight years. Nicole truly embodies everything we strive for in our service, and it's lovely to know her dedication and thoughtfulness have made such an impact. We’re grateful for your continued trust and look forward to assisting you for many more years to come!
★★★★★ 5/5
GoogleWorking with Ethan in regards to my property was a fantastic experience from start to finish. He brought a perfect blend of professionalism, responsiveness, and deep market insight to every step of the process.
Ethan really took the time to listen and understand my needs, offering thoughtful guidance and clear explanations along the way. His communication was always timely and transparent, and he consistently went the extra mile to make sure everything stayed on track.
Because of his commitment and expertise, the entire process felt smooth and stress-free. I couldn’t have asked for a better partner, Ethan was truly a pleasure to work with!
Ru · 14 August 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful review! We're thrilled to hear that your experience with Ethan was so positive. He truly is dedicated to providing an exceptional service, and it’s fantastic to know that his professionalism and market insight made the process smooth and stress-free for you. Your kind words mean a lot to us, and we’re glad you felt well supported throughout. If you ever need assistance in the future, don’t hesitate to reach out. Cheers!
★★★★★ 5/5
GoogleEthan has been so helpful and reliable. Amazing service and was very supportive the whole way through especially with talking with the landlord.
It's been a really quick and easy and flexible process from viewing, to getting the keys to moving in. He's always available via call or email, and to be honest it's been a really pleasant experience, no complaints from me at all!
Esi · 13 November 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful review! We're thrilled to hear that Ethan provided you with such helpful and reliable service throughout your journey. It's fantastic to know that the process was quick, easy, and flexible for you. Your kind words mean a lot to us, and we'll be sure to pass on your praises to Ethan. If you ever need anything else in the future, don't hesitate to reach out. Wishing you all the best in your new home!
★★★★★ 5/5
GoogleThe team has been incredibly supportive and professional throughout the entire process. From the initial inquiry through to the viewing and final signing, Hamza and Sarosh were always on hand to assist and resolve any queries we had. I highly recommend them for a seamless, hassle-free letting experience.
Adv.ALDRIN · 13 March 2026
Agent replied · 14 April 2026
Thank you so much for your kind words! We're thrilled to hear that Hamza and Sarosh provided you with such supportive and professional service throughout your letting journey. Your recommendation means a lot to us, and we're delighted that … More
★★★★★ 5/5
GoogleThis agency has been wonderful to work with and Nicole has personally helped me so much. She’s always there when I need something, kind, patient, and ready to sort things out right away. You can tell she truly cares and takes pride in what she does. Thanks to Nicole and the agency’s great support, everything always goes smoothly. I couldn’t ask for better help!
Evelin · 14 October 2025
Agent replied · 14 April 2026
Thank you so much for your lovely review! We're thrilled to hear that you had a wonderful experience with Nicole and our agency. It's heartwarming to know that her kindness and dedication made such a positive impact on your journey. We truly appreciate your kind words and are always here to help with anything you need. Cheers to smooth sailing ahead!
★★★★★ 5/5
GoogleNicole was truly incredible. She supported me through every step with so much kindness, patience, and genuine care. I always felt heard, understood, and looked after. Her warmth and professionalism made a stressful process feel easy and even exciting. I’m so grateful for everything she did, Nicole is an absolute gem and I can’t recommend her enough.
A180892 · 28 November 2025
Agent replied · 27 January 2026
Thank you so much for your lovely review! We’re absolutely thrilled to hear about your positive experience with Nicole. She truly is a gem, and we’re glad her kindness and professionalism made the process easier and more enjoyable for you. Your recommendation means the world to us, and we appreciate you taking the time to share your thoughts. If you ever need assistance in the future, please don’t hesitate to reach out!
★★★★★ 5/5
GoogleNicole has been managing my HMO property for the past two years, and I couldn’t be happier with her service. She’s always efficient, reliable, and professional in everything she does. On top of that, she’s a genuinely lovely person to work with, friendly, approachable, and always quick to respond to any issues. I highly recommend her to anyone looking for a trustworthy and capable property manager!
Lydia · 14 July 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful review! We’re absolutely thrilled to hear that you’ve had such a positive experience with Nicole managing your HMO property. It’s great to know that her efficiency and friendly approach have made a difference for you. Your recommendation means a lot to us, and we’re here to help anytime you need. Cheers!
★★★★★ 5/5
GoogleI had such a great experience working with Nicole. She made everything feel straightforward and easy, and was always quick to answer any questions. Really professional, but also friendly and approachable. I felt like she genuinely cared about helping me get the best outcome. Would definitely recommend Nicole to anyone looking for a reliable estate agent!
Cipi · 14 October 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful review! We're thrilled to hear that you had such a great experience working with Nicole. It's fantastic to know that she made the process straightforward and was there for all your questions. We truly appreciate your kind words and recommendations. If you ever need assistance in the future, we'll be here to help!
★★★★★ 5/5
GoogleI had a great experience with Collin Sarwar’s Estate and want to give special thanks to Sarosh. They were patient, attentive and genuinely cared about helping. The whole team is friendly, but Sarosh truly stood out. I would happily recommend them.
Amelia · 2 December 2025
Agent replied · 30 December 2025
Thank you so much for your lovely review! We’re thrilled to hear that you had a great experience with Collin Sarwar’s Estate, and we’ll be sure to pass on your kind words to Sarosh. It’s wonderful to know that our team’s patience and attentiveness made a difference for you. Your recommendation means the world to us, and we look forward to helping you again in the future!
★★★★★ 5/5
GoogleNicole has been managing my flat for the past year and has been fantastic throughout. Communication has always been clear and timely, and she recently handled the tenancy renewal seamlessly. She also ensured the new rent reflected the current market value, which I really appreciated. It’s been a stress-free experience working with her.
Dwayne · 14 July 2025
Agent replied · 14 April 2026
Thank you ever so much for your wonderful review! We’re thrilled to hear that Nicole has provided you with a fantastic experience while managing your flat. Clear communication and a seamless tenancy renewal truly make all the difference, and we’re glad she could ensure the new rent reflected the market value. If you ever need any further assistance, don’t hesitate to reach out. Cheers!
★★★★★ 5/5
GoogleSarosh has been absolutely wonderful and incredibly helpful throughout my experience with Collin Sarwar’s Estate. The whole team is lovely to work with, but Sarosh especially made everything much easier. I would highly recommend them.
Clara · 2 December 2025
Agent replied · 30 December 2025
Thank you so much for your lovely review! We're absolutely thrilled to hear that Sarosh made your experience with us a positive one. It's wonderful to know that our team, as well as Sarosh, could assist you so well. Your recommendation means the world to us! If you ever need anything else, don’t hesitate to get in touch. Best wishes!
★★★★★ 5/5
GoogleEthan has been absolutely fantastic in letting out my new flats in Watford. From start to finish, he’s been proactive, reliable, and highly professional. He found quality tenants quickly and kept me informed throughout the entire process. I couldn’t be happier with the service, highly recommended!
Peter · 31 July 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful review! We're absolutely thrilled to hear that Ethan provided you with fantastic service while letting out your flats in Watford. His proactive and professional approach truly sets him apart, and we're glad to know you felt well-informed throughout the process. Your recommendation means the world to us, and we look forward to helping you again in the future!
★★★★★ 5/5
GoogleSarosh is always professional, approachable, and genuinely supportive. His communication is excellent, and he consistently goes above expectations. It’s been a pleasure dealing with him, and I would confidently recommend his service.
Alex · 2 December 2025
Agent replied · 30 December 2025
Thank you so much for your lovely review! We're thrilled to hear that Sarosh made such a positive impression on you. His professionalism and approachability are truly qualities we value, and it's wonderful to know that he was able to support you throughout your experience. We truly appreciate your recommendation and look forward to assisting you again in the future!
★★★★★ 5/5
GoogleSarosh is consistently professional, helpful, and great to work with. He communicates clearly, follows through, and always brings a positive attitude. I’ve had an excellent experience and would happily recommend him.
Rory · 2 December 2025
Agent replied · 30 December 2025
Thank you so much for your lovely review! We're thrilled to hear that you had such an excellent experience working with Sarosh. His professionalism and positive attitude truly do make a difference, and we appreciate your kind words and recommendation. If you ever need assistance in the future, don't hesitate to get in touch!
★★★★★ 1/5
GoogleI'm very disappointed by the service given to me by Jamie. Initially the property viewing was arranged for 1st October at 4:45pm. I was called the day before and told they can't do the viewing and arranged it for Monday the 6th at 5pm. I was called by the office on Monday after lunch to say that the current tenant will only move out mid November I told them I'm still interested. They reconfirmed the viewing at 5pm. Went for the viewing and expressed my interest to get the ball rolling. Jamie said he will write to me the next day. I then looked up the property while I was outside the property to send it to my mom. It was no longer on their website. I checked zoopla and Rightmove the property was nowhere to be found. Sent them a mail about an hour later asking why it's not showing up anymore. I got no response. The next day I sent an email responding to the feedback they wanted and mentioned again on another email I am interested in proceeding. No one replied or called. I called the office 3 times saying I'm interested in the property and don't want to lose it. Finally Jamie called me back and I said I want to proceed. He said he will email me, there was no sense of urgency in him and I felt he was delaying it for some reason! He never mailed me after the call as he promised! This morning I called the agent and wanted to speak to someone in lettings and explained that I feel the agency doesn't want me to have the property and Ethan whom I spoke to for the first time today and was way more enthusiastic in his approach and tone told me the property is gone ! Jamie wasted my time not just on the day because the office clearly knew it was off the market to take it off their website - Jamie wasted another day without coming clean ! I left work early for no reason! Very unprofessional work ethic by Jamie.
Sulz · 14 October 2025
Agent replied · 14 April 2026
Thank you for taking the time to share your experience with us. I’m truly sorry to hear about the difficulties you faced during the process, and I completely understand your frustration. Your feedback is invaluable to us.
Since your review, we’ve spoken with you directly and identified the miscommunication and errors that occurred. We have investigated the matter further to ensure this doesn’t happen again in the future and have provided additional training where needed.
We really appreciate your patience and understanding, and I’m pleased to hear that Ethan is now assisting you in your search for a new property.
★★★★★ 5/5
GoogleWhat can I say…
Nicole has been managing my property for 3 years.
Very professional, polite, goes above and beyond to help.
Any questions i have are answered promptly.
I look forward to dealing with her and Collins Sarwar Estates in the near future
Charmaine · 14 May 2025
Agent replied · 14 April 2026
Thank you ever so much for your kind words! We're thrilled to hear that you have had such a positive experience with Nicole over the past three years. She truly does go above and beyond for our clients, and it's wonderful to know that her professionalism and prompt responses have made a difference for you. We’re looking forward to continuing to work with you in the future!
★★★★★ 5/5
GoogleNicole was incredibly helpful and knowledgeable! She gave me great advice on managing my property and was very friendly throughout the process. She answered all my questions about renting with clear and practical guidance. I highly recommend her to anyone looking for expert real estate advice!
VBFitness · 14 April 2025
Agent replied · 14 April 2026
Thank you so much for the 5* review!
★★★★★ 5/5
GoogleWanted to express how professional the team were at Collins especially Shaquil. He listened to all the key things I wanted in a property. I would highly recommend this estate agents. Thank you once again Shaquil for making my search for a property less stressful.
Ravinder · 14 April 2025
Agent replied · 14 April 2026
Thank you so much for your review Ravinder!
★★★★★ 5/5
GoogleMy family and I recently went through Colin Sarwar Estates as tenants. Our main contact was Sarosh, and he was great - There were a few hiccups along the way, but he tried his best to handle them professionally. I appreciated his prompt responses to emails/calls and his transparency throughout the process.
Fatima · 27 December 2025
★★★★★ 5/5
GoogleI’m a landlord and Shaquil at Collins Sarwar manages my property. He provides an excellent, professional service and is always reliable, responsive, and efficient. The management has been completely hassle-free, and I have full confidence in how my property is handled. Highly recommend Shaquil and the team at Collins Sarwar.
Junaid · 23 December 2025
★★★★★ 5/5
GoogleEthan was incredibly helpful in guiding me through the client portal and made sure I was comfortable navigating it. Anytime I had a maintenance issue, Ethan was quick to address it and ensured everything was resolved in a timely manner. His …
Itss · 14 April 2025
Agent replied · 14 April 2026
Thank you for your amazing review of Ethan! We agree that he's one of a kind!
★★★★★ 5/5
GoogleThanks to the team at Collins Sarwar, Ethan has been brilliant in the management of my property, as well as keeping it fully compliant in line with regulation.
Great stuff!
Greg · 14 August 2025
Agent replied · 14 April 2026
Thank you so much for your kind words! We're delighted to hear that Ethan has been able to manage your property effectively and keep it compliant with all regulations. We really appreciate your feedback and look forward to continuing to support you. Great stuff indeed!
★★★★★ 5/5
GoogleI had an excellent experience working with ethan. From the initial consultation to the final paperwork, he was professional, responsive, and incredibly knowledgeable about the market.
He took the time to understand exactly what I was looking for and guided me through every step of the process with patience and clarity. Communication was always prompt and clear, and he went above and beyond to ensure everything ran smoothly.
Thanks to his dedication and expertise, the entire experience was stress-free and efficient. Truly a pleasure to work with!
Dj · 14 July 2025
Agent replied · 14 April 2026
Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience working with Ethan. His dedication to understanding your needs and ensuring everything went smoothly is exactly what we strive for. We truly appreciate your kind words and are delighted that we could help make the process stress-free for you. If you ever need assistance in the future, don’t hesitate to reach out. Best wishes from all of us!
★★★★★ 5/5
GoogleI’m so glad my property is managed with Collins Sarwar Est. The service is exceptional and I feel assured that my property is in good, reliable hands. Shaquil is my point of contact who has been very attentive and timely with all matters. I would highly recommend.
Ravi · 23 December 2025
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