Every review we hold for the Harrow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAs a client, I had a very positive experience working with Sean Gallen.
He did the house viewing for me around November 2025, explained everything clearly and supported me in the entire renting process. Sean really understands, that letting processes can be very stressful. He reassured me at all times and His exceptional service and attentiveness made the entire process smooth and enjoyable. Sean has excellent people skills and was always available whenever I needed assistance, which made me feel supported and valued throughout.
He showed genuine enthusiasm for his role and communicated clearly and consistently at every stage. His communication was far better than that of his senior colleague Ben Newman, whose lack of follow-up and poor communication did not meet my expectations. Sean, however, always stayed on top of my needs and ensured I was kept fully informed.
Overall, Sean demonstrated professionalism, reliability, and a strong commitment to client satisfaction. He is an excellent estate agent, and I would highly recommend him to anyone looking for someone who truly cares about their clients and delivers outstanding service.
Future clients if you ever come across Sean, just know you’ll be in good hands!
Maria · 11 January 2026
Agent replied · 16 April 2026
Thank you for leaving us this great review maria, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 4/5
TrustpilotViewing went well and was well guided…
Viewing went well and was well guided and explained. The follow-up was useful and well conducted.
Mr · 19 May 2026
Agent replied · 28 May 2026
We're so glad the viewing and follow-up were helpful. We appreciate your kind words!
★★★★★ 5/5
TrustpilotOutstanding service from start to…
Outstanding service from start to finish. I am writing to share our excellent experience with Jamie from Chancellors London during our recent property purchase. Despite a very complicated situation on the seller's side, Jamie guided us through the entire process with utmost professionalism. His responsiveness was exceptional; he was always available to answer our calls and messages, calm our anxieties, and signpost the next steps to keep things moving swiftly. We felt fully heard and completely safe in the hands of an expert who values due diligence. We are now happily moved in and highly commend Jamie's work.
S · 31 August 2026
★★★★★ 5/5
TrustpilotFelicity & Emilia were great
Felicity & Emilia were great. 10x better experience than using any other lettings company/agents!!
Chris · 26 May 2026
Agent replied · 28 May 2026
We are so pleased to hear about your excellent experience with us. We appreciate your kind words!
★★★★★ 5/5
TrustpilotEllie was professional and approachable…
Ellie was professional and approachable and treated us with a wonderful blend of respect, humour and honesty. It was a pleasure meeting her and she has been exceptional with her follow up and post offer support.
WATKINS · 25 November 2025
Agent replied · 26 November 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotJamie Woodman has been really helpful
Jamie Woodman has been really helpful, is good at clear communication and always responds quickly.
Miss · 18 May 2026
Agent replied · 28 May 2026
We're happy to hear our team provided such helpful and clear communication. Thank you for your positive feedback.
★★★★★ 5/5
TrustpilotHenley Chancellors Review
I was in situation where I was in an unfortunate position of having to find a rented property quickly. Katie for Chancellors (Henley) was able to find me a place quickly which alleviated alot of stress that comes with having to move suddenly. She was candid, responsive and a very polite agent and I appreciate her help and the help from Chancellors.
Mr · 18 May 2026
Agent replied · 28 May 2026
We are so pleased we could assist you in finding a property quickly during a stressful time. We appreciate you sharing your positive experience with us.
★★★★★ 5/5
TrustpilotA review for Shelby Chandler-Wootton as…
A review for Shelby Chandler-Wootton as she was our middle to last contact who helped achieve what we thought was the impossible. She went out of her way to make sure our buyer was getting stuff done. We believe between her and a 3rd party involved with the purchase of our new home, they got this done on time! We thank you so much for pushing our buyer because we soon learnt a few weeks after moving that they had absolutely no interest in living in our old home and have now LET this out thus confirming why it was more stressful waiting on them getting documents sent (they didnt really care it seemed, either too layed back or incompetent). We genuinely thought we were going to lose our buyer 1 week before Completion and by this point, both us and our sellers were already underway with moving and selling items. Shelby did what she could to get this over the line so we thank you!
Pete · 20 December 2025
Agent replied · 23 December 2025
We are so pleased that you enjoyed your experience with us and left this great review. We are sure that the team will enjoy this positive feedback so we will make sure to pass it onto them.
★★★★★ 5/5
TrustpilotDan has been brilliant
Dan has been brilliant, very accommodating very polite and a pleasure to deal with
Sarah · 15 May 2026
Agent replied · 28 May 2026
We are delighted to hear you had such a positive experience. Thank you for your kind words!
★★★★★ 5/5
TrustpilotLuke was very helpful and informative…
Luke was very helpful and informative showing us around the property. Not at all pushy and gave us time to look around the property with ease and allowed as much time as was needed.
Lucy · 25 November 2025
Agent replied · 26 November 2025
Thank you for leaving us this great review, we will be sure to pass this fantastic feedback onto the relevant teams. We are delighted that you had such a great experience with us.
★★★★★ 5/5
TrustpilotExcellent experience
We had an excellent experience with Chancellors. Daniel Wise was always present, responsive and incredibly supportive throughout the process. Thank you for the great service!
Fabio · 2 October 2026
★★★★★ 5/5
TrustpilotGreat service
Charlotte has been extremely polite professional and helpful
Phil · 17 June 2026
Agent replied · 24 June 2026
We appreciate your kind words! We're glad you found our team member helpful.
★★★★★ 5/5
Trustpilotprompt and comprehensive letting…
prompt and comprehensive letting process Leilana was our very helpful contact
Alison · 26 May 2026
Agent replied · 28 May 2026
We're glad you had a positive letting experience. We appreciate your kind words.
★★★★★ 5/5
TrustpilotBethany was really engaging and had a…
Bethany was really engaging and had a great understanding of the property.
Jonathan · 16 May 2026
Agent replied · 28 May 2026
We're glad to hear our team's engagement and property understanding were helpful. Thank you for your feedback!
★★★★★ 5/5
TrustpilotPositive experience throughout
Aisha was timely, honest, informative, helpful, etc.
Mr · 16 June 2026
Agent replied · 24 June 2026
We appreciate your kind words! We're glad our team was helpful.
★★★★★ 5/5
TrustpilotHannah has been brilliant
Hannah has been brilliant from booking the viewing in, showing us around the property and had answers to all of our questions and help with a complex application
Consumer · 27 August 2026
★★★★★ 5/5
GoogleVery professional and friendly staff, always available to answer questions and provide guidance.
Special thanks to Sean.
Mehul · 26 March 2026
Agent replied · 16 April 2026
Thank you Mehul for this wonderful review. We are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
GoogleI had the most amazing experience of being taken around to see houses by Sean! Lately been meeting a lot of people from different brokers but few were such pathetic experiences and then he came like a ray of hope, absolutely polished, first professional, yet personal, I will definitely recommend him and more power to you. Keep up the good work, Sean.
Best
Pooja · 9 April 2026
Agent replied · 16 April 2026
Thank you so much for your wonderful feedback, Pooja! We're thrilled to hear about your positive experience with Sean at Chancellors - Stanmore Estate Agents. It's great to know he provided you with professional yet personal service while showing you houses. Your recommendation means a lot to us! We look forward to assisting you with your future property needs. Best wishes!
★★★★★ 5/5
TrustpilotJessica was so helpful in my house…
Jessica was so helpful in my house buying process and made it go as smoothly as possible. We will 100% contact her for help in future.
Alice · 4 September 2026
★★★★★ 1/5
GoogleIncredibly unprofessional and racist experience.
We booked to see a house on 18 October at 2 p.m., got a confirmation text.
Waited 5 minutes, no signs of Zain. When we called, he told us we were mistaken our appointment was at 2:10 and he would be there in 10 minutes.
Whilst waiting, a couple arrived and we found out their appointment was 2.15 and they waited with us.
Zain arrived 25 minutes late, introduced himself, didn't acknowledge being late or offer an apology. He was dismissive as he showed my family through first.
He provided no information about the house, only responding to our questions and rushing us around the house. The entire viewing was done in about 6 minutes.
As we left, and the other couple went in his demeanour changed.
He apologised to them for the delay, told them to take all their time and was very warm and cordial with them. The couple were white and his change in attitude seemed discriminatory.
Between the poor communication, lying and rudeness, this experience has put us off using Chancellor's completely. We will be looking to more professional agencies instead.
Nomsa · 11 November 2025
Agent replied · 16 April 2026
Thank you for bringing this to our attention Nomsa, we really appreciate it and are sorry that you have found it necessary to do so. So that we can look into resolving this for you, please can you send an email to directors@chancellors.co.uk Thank you.
★★★★★ 5/5
TrustpilotIsabelle was great to deal with
Isabelle was great to deal with. She kept us up to date with our rental property and was really helpful as well as knowledgeable.
Julie · 22 January 2026
Agent replied · 23 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 5/5
TrustpilotOdeta was very helpful bright and…
Odeta was very helpful bright and cheerful, went out of the way to help
James · 18 March 2026
Agent replied · 21 March 2026
We appreciate your wonderful feedback! We are so glad that you found the service helpful, especially the advice on recent legislation. We're happy we could assist you in finding your ideal place and that you felt supported.
★★★★★ 5/5
TrustpilotEllie has been kind
Ellie has been kind, and helpful and always on the end of the phone to answer any questions you have
Mrs · 22 January 2026
Agent replied · 23 January 2026
Thank you, we are pleased that you had such a positive experience with us, and we will share this feedback with the relevant teams.
★★★★★ 4/5
TrustpilotA mixed time with renting through…
A mixed time with renting through chancellors with false information being provided at the start of my tennacy and late notices of rent increases but since Jamie woodman took over our account she was nothing but fantastic right up until the end of our tennacy which ended on a positive note and should be comended for the work they put in to make everything right!
Adrian · 2 October 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.