Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
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5/5
GoogleTLC were our letting agents for many years.They were excellent at selecting tenants and always consulted with us before putting them into the property.We had no hesitation therefore in appointing them as our agents when we decided to sell.Tom Lawrence acquired a potential buyer very quickly but the buyer strung us along dor many months and then cancelled when we were ready to complete.It was a very stressful experience but through it all Tom remained calm,helpful and professional.Fortunately we acquired anew buyer very quickly.I would have no hesitation in recommending TLC as a letting agent or to handle a sale.
Graham Β· 1 May 2026
Agent replied Β· 2 May 2026
Thank you so much Graham, it's really appreciated. It has been a pleasure working with you over the years.
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2/5
GoogleVery mixed bag with Tom. He was very pleasant and helpful when he was signing me up for a tenancy, which I paid in full, but the after care was quite poor.
Pre-agreed terms were not met until I pushed for them to be met, and coming towards the end of the tenancy, he seems to be attempting to label enforcement of legally binding terms as "aggressive and childish" and called me a "knob".
Definitely a buyer beware situation.
Edward Β· 24 July 2025
Agent replied Β· 27 February 2026
You'd caught me on a really bad day. Fifteen minutes before you called I had been notified that a really good friend in Somerset had died.
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5/5
GoogleTom was extremely helpful from start to finish. He was full of advice and made a very stressful experience much more easy to deal with. He has the patience of a saint as I'm sure I was the worse customer he has ever had. He helped and gave practical advised throughout as I had no idea what to do when buying a house and we were in a very difficult chain.I really don't know how I would have got on without him.
John Β· 20 January 2025
Agent replied Β· 19 November 2024
Thank you for your wonderful feedback, John! We're thrilled to hear that Tom provided you with such exceptional support during your home buying process. His dedication to helping clients like you truly makes a difference. We're grateful for your trust and look forward to assisting you in the future!
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5/5
Google10/10 Tom found us an excellent tenant for our rental property quickly and smoothly.
He took care of everything from start to finish hassle free.Top notch service from an independent estate agent.Give him a try he will not disappoint.
Graham Β· 31 January 2026
Agent replied Β· 27 February 2026
Thank you so much Graham, it was a real pleasure helping yyou find a new tenant for your beautiful apartment.
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5/5
GoogleWe bought a property in Harrogate for whom Tom, TLC, was the estate agent, a probate sale. Tom was very helpful in supplying all the information we needed when viewing and kept us up to date throughout the buying process. On completion day, Tom meet us at the property and was excellent in ensuring things went well, which was very much appreciated.
Elaine Β· 20 January 2025
Agent replied Β· 6 February 2024
Thanks Elaine, it was a real pleasure helping your mum to move to Harrogate, probate took a little longer than hoped but we got there in the end. Your kind words are much appreciated.
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5/5
View Agents SellerTHE BEST IN THE BUSINESS
Tom Lawrence is a genuinely lovely man; his sincerity shines through so that people immediately warm to him. We bought our house through Tom 8 years ago and sought him out to sell it for us 8 years later because we knew he was the best in the business. TLC have been on the ball throughout - the first couple to view out house bought it, and at the right price. Tom simply delivers!
Bev Β· 13 May 2023
Agent replied Β· 16 May 2023
Thank you so much Bev, I really appreciate your kind comments. It was great to be able to help you sell your property.
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5/5
GoogleTom was very professional and the attention to detail is incredible. He provided a very clear guidance with all the potential tenants for property that was available for letting. From the beginning to the end I was kept informed and given advice and guidance as to the most suitable tenants. A very extensive set of photographs, of the standard of decoration, was undertaken as a record. I would highly recommend anyone wanting to let their property to contact Tom as soon as possible because you will be very pleasantly surprised. I will use Tom again for letting property and if I was wanting to sell he would be the first person I would contact.
Janet Β· 18 September 2022
Agent replied Β· 7 April 2023
Thank you so much Janet, what a lovely review! That is very kind and I am sure you Tom will be absolutely thrilled to read that. Made our day!
We very much look forward to working with you again in the future.
Thank you very much!
Best wishes
The Team at TLC Yorkshire Properties
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5/5
GoogleI was very impressed with TLC. From first meeting Tom, I found him to be very friendly and helpful and seemed very knowledgeable about the local housing market. Tomβs photographic abilities were excellent and I was really pleased with the standard of the photos used, they certainly enhanced the property. All house viewings were carried out very efficiently. Even though the sale of my house was straight forward, Tom always acted with professionalism and was very patient with my many telephone queries. I would have no hesitation whatsoever in recommending TLC to anyone who is considering selling their house.
Elizabeth Β· 18 September 2022
Agent replied Β· 7 April 2023
Thank you so much Elizabeth, this is really appreciated.
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5/5
GoogleTom is an excellent letting agent. He has arranged 4 tenancies for our 2 rental properties over the last few years. Excellent communication, reliable and handles everything for us when we are seeking new tenants. He is also great at providing advice when required and ensures that the interests of both tenant and landlord are looked after. He has sourced excellent tenants for us which is particularly important as our tenants are also our neighbours. I would recommend him to anyone in our area looking for a great letting agent. Thanks Tom 10/10π
Steve Β· 18 September 2022
Agent replied Β· 7 April 2023
Thank you so much Steve, I've enjoyed working with you so it's really great to read this. It's really appreciated.
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5/5
GoogleTom is simply the best! He made our renting process smooth and stress free. Communication with Tom was also quick and he's so reliable! I couldn't have asked for a better agent/agency, they're so kind and want the best for you. They even gave us a little care package when moving in! I would 100% recommend Tom and TLC.
Elizabeth Β· 5 March 2024
Agent replied Β· 31 August 2023
Thank you so much Elizabeth, that's really appreciated.
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5/5
GoogleFrom start to finish of the process of selling our house Tom was friendly, helpful, professional and proactive. A real, genuine gentleman.
Viewings were arranged and carried out efficiently, and we were kept fully informed of developments and options.
When our initial buyer pulled out Tom didn't just phone to tell us the bad news, but had already been in contact with a couple who had previously been interested. They visited again the following day, put in an offer and we have now completed the sale.
If you're looking to sell your home we would strongly recommend using TLC.
Ian Β· 30 April 2022
Agent replied
Thank you so much Ian, I really appreciate your kind words and I'm so pleased to be able to help you both move onto the next chapter.
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5/5
GoogleEasy to recommend Tom Lawrence if your looking for a smooth house sale.
Tom takes care of everything, is in your corner and helping to ensure all parties are communicating.
TLC sold the property quickly to quality buyers. They facilitated sensible negotiation and assisted the complexities of the legal process.
Patient and kind, Tom will help your house sale go smoothly. thank you Tom.
Sally Β· 18 September 2023
Agent replied
Thank you so much Sally, it was a pleasure to be able to help you with your sale and I'm humbled by your review. It really is appreciated.
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5/5
allAgentsTruly exceptional service
Truly exceptional service from Finlay on my property sale, I would highly recommend TLC Properties! To have one person at the end of the phone, message or email just whenever I needed was so reassuring and to know Finlay was dealing with my buyers directly as well, from start to finish, fantastic! I got to select the marketing package that worked for me (with Finlay's advice) and I got Β£22,000 over asking price! I am so happy! Thank you so much, I will be using TLC again!
Joanne Β· 11 January 2022
Agent replied Β· 19 August 2025
Thank you so much Joanne for your kind comments regarding Finlay. It is really appreciated.
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5/5
GoogleFrom start to finish of the process of selling our house Tom was friendly, helpful, professional and proactive. A real, genuine gentleman.
Viewings were arranged and carried out efficiently, and we were kept fully informed of developments and options.
When our initial buyer pulled out Tom didn't just phone to tell us the bad news, but had already been in contact with a couple who had previously been interested. They visited again the following day, put in an offer and we have now completed the sale.
If you're looking to sell your home we would strongly recommend using TLC.
A Β· 30 October 2021
Agent replied Β· 30 October 2023
Thank you so much Ian, I really appreciate your kind words and I'm so pleased to be able to help you both move onto the next chapter.
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5/5
GoogleA really good experience recently when Tom handled the rental of our property
Everything went smoothly at a great pace and it was let very quickly.
Would have no problems recommending Tom to anybody who needed the service of a letting agent and would like to thank him for the professional care he gave.
Shirley Β· 13 March 2023
Agent replied Β· 7 April 2023
Thank you so much Shirley, it was a pleasure to be able to find a tenant for you. I appreciate your kind comments.
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5/5
allAgentsA huge thank you to Finlay.
A huge thank you to Finlay. Always available (seriously, always!), really knew the property when viewing, the service was outsanding and Finlay was there on completion with a gift and our keys. He made life so easy, thank you!!!
If uou are thinking of selling, as a buyer I would highly recommend Finlay, the best agent we met when viewing by far!
David Β· 24 March 2022
Agent replied Β· 19 August 2025
Thank you David, Finlay will be delighted with your kind comments
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5/5
GoogleTom has been absolutely spot on for us . We are taking a big move from Norfolk to Yorkshire and he has made it all at ease for us. From first point of contact it has been great .
Lou Β· 5 March 2024
Agent replied Β· 13 August 2023
Thank you so much Lou, that's really appreciated.
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5/5
GoogleGordon & Margaret Mason - Sycamore Cottage
We are very lucky to have found a wonderful cottage to rent in Nidderdale through TLC Yorkshire Properties.
Throughout the whole renting process, Tom Lawrence has been very friendly, helpful, professional and a pleasure to deal with. We would highly recommend Tom and TLC Estate Agents for their excellent letting service.
Gordon Β· 5 September 2022
Agent replied
Thank you so much Gordon for your kind comments which are really appreciated.
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5/5
GoogleTom came and valued our property just before lockdown so it has taken a little longer to get a sale agreed. He was very responsive to any contact and has made the process of selling the property very straightforward.
The key selling point for me is that he is local and understands the area and market.
Would be happy to use the firm again.
John Β· 5 September 2021
Agent replied
Thank you John for your kind words, they are rally appreciated. It was a real pleasure to find you a buyer at such a difficult time.
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5/5
GoogleFantastic service! I am super impressed by this gentleman's attitude & work ethic and I believe Huss will become very successful. I would certainly recommend him to my friends and family every time, I hope he continues in the same manner with my property so we see a positive result in the near future.
Thank you Huss for your enthusiasm and professionalism.
Avenue Β· 26 August 2021
Agent replied Β· 26 August 2026
Thank you so much for your kind words Mr Mindley, we are so happy that youβre pleased with us!
Kind Regards
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5/5
GoogleOf the three valuations I had on my property Tom Lawrence gave the highest. He was confident in the value and the fact that he could find a buyer. Within days I had an offer! I find Tom to be both professional and a really genuine person with a very nice approach to customer care. I canβt recommend Tom and his team highly enough.
Bernadette Β· 29 November 2020
Agent replied
Thank you so much Bernadette, I so appreciate your business and your kind words. Tom
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5/5
FacebookI feel impressed with the wonderful work well done, I was told every achievement begins with a decision to try, I was a victim of scam but I got convinced by the right person of which I gave in a try of $1000 investment and I got a profit of $13,200 in seven days. Thank you Mrs Marie Jason for the kind of smile you put on my face. For those who are also interested you can contact her on Email: mariejason920@gmail.com WhatsApp: +1(773) 645-1592
Gerald Β· 19 December 2022
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5/5
GoogleAbsolutely Amazing from beginning to end. Tom was amazing finding a house for us and itβs just perfect. Kept us informed all the way through the process we also had the keys within 2wks . Would not hesitate to use TLC (Tom ) again .
Lisa Β· 13 March 2023
Agent replied Β· 7 April 2023
Thank you very much for your kind words Harry! Reviews really help us so Tom will be absolutely thrilled to read this. Thank you so much!
Best wishes
The TLC Team
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5/5
GoogleTom at TLC has done a great job marketing our house and selling it on our behalf. The 1st sale fell through due to various reason but Tom came up trumps and sold it again for us with a successful exchange. Thanks guys great job.
Martin Β· 6 March 2023
Agent replied
Thank you so much Martin, itβs a real pleasure helping you, Janine and the family move into the next chapter of your lives.
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