Every review we hold for the Harrogate office, from every platform, shown as written. First names only.
★★★★★ 4/5
TrustpilotIt was great to meet Samuel
It was great to meet Samuel. He showed us round the property. He was very pleasant and answered our questions quite adequately
Gail · 10 October 2024
Agent replied · 22 November 2024
Thank you for your feedback! We’re glad to hear that you had a positive experience with Samuel during your property viewing. It’s wonderful to know that he was pleasant and able to answer all your questions effectively. If you have any further inquiries or need assistance as you move forward, please don’t hesitate to reach out!
★★★★★ 5/5
TrustpilotGreat experience overall
Very easy process, quick communication. Spencer showed us round the place and was very informative, answering all our query's throughout the process so far with detail.
EN · 5 August 2024
Agent replied · 22 October 2024
Hi,Thank you for taking the time to write a review and for such positive feedback.I'm glad I have helped to make the process less stressful for you.Good luck with your move and the new apartment.ThanksSpencer
★★★★★ 4/5
TrustpilotLaura Campbell from Linley & Simpson…
Laura Campbell from Linley & Simpson Harrogate branch was fantastic from day 1. Friendly, approachable and professional she was efficient and found the perfect buyer for our home. Our solicitor made some mistakes the week before completion which would have delayed things considerably BUT Laura worked her magic liaising with both sides tirelessly for days to make it work! I would sell again with Linley & Simpson but particularly with Laura overseeing it all.
Rebecca · 2 September 2023
★★★★★ 5/5
TrustpilotGreat service Georgina arranged…
Great service Georgina arranged everything including cleaning, rubbish removal, plastering and even sorted accumulated mail. Found tenant in a week.
Alan · 9 November 2024
Agent replied · 22 November 2024
Thank you so much for your kind review! We're thrilled to hear that you were pleased with the comprehensive service Georgina provided, from organising cleaning and repairs to quickly securing a tenant. We're especially glad we could offer you a special rate in recognition of your loyal custom, although this was a one-time arrangement. Your continued trust means a lot to us, and we look forward to assisting you in the future. Thanks again for sharing your experience!
★★★★★ 5/5
TrustpilotI had a great experience for the checkout
I had a great experience for the checkout service of Linley & Simpson. In particular, I want to express my gratitudes to Lehila Owen who helped me a lot in the process!
Customer · 15 April 2024
Agent replied · 15 June 2024
Thank you for leaving the property in such a good condition! All the best, I hope Linley & Simpson can help you again in future., Lehila
★★★★★ 5/5
TrustpilotReally happy with our whole experience
Really happy with our whole experience. Team were extremely helpful throughout, even when bumps happened along the way they worked quickly to resolve.
Gilbasaurus · 20 September 2024
Agent replied · 22 October 2024
Thank you for your kind review! We're so happy to hear that you had a positive experience with our team. It's great to know that even with some bumps along the way, we could resolve things quickly for you. If you need anything else, don't hesitate to reach out!
★★★★★ 5/5
TrustpilotWe recently moved to a new home
We recently moved to a new home - we recommend linley and simpson as a brilliant company , mark has been so kind in assisting with our search thank you
Надежда · 20 May 2024
Agent replied · 15 June 2024
Thanks very much for Posting a review. I hope you really enjoy your apartment.All the very best for The future. - Mark
★★★★★ 5/5
GoogleI have had an all around positive experience with Mark Clayton from Linley & Simpson. He is very professional, personable, super responsive and treats you like family by looking out for your best interest. It has been a smooth and stress-free process with Linely & Simspon and I would highly recommend them for all your letting needs.PositiveResponsiveness, Quality, Professionalism, Value
Dimple · 24 August 2021
Agent replied · 14 June 2024
Thank you for the review Dimple, I will pass this great feedback onto Mark. Thanks for using Linley and Simpson
Leon Green
Customer Service Manager
★★★★★ 5/5
TrustpilotViewing
Had a viewing with Sam, he’s a fantastic agent who knew all the answers to any questions I had. Made the viewing really enjoyable, highly recommend!
Shanice · 30 July 2024
Agent replied · 22 October 2024
Thank you for the review, it’s really appreciated. I’m glad it was such an enjoyable experience.
★★★★★ 5/5
TrustpilotGreat efficient service from everyone…
Great efficient service from everyone but a particular to Kelly who made our from Scotland as smooth as can be, would definitely use again!
Stuart · 31 August 2024
Agent replied · 22 October 2024
This is music to our ears to hear that the service has been efficient and thank you for the special mention!
★★★★★ 5/5
TrustpilotElise helped me
Elise from the head office helped me organise my move in, she was helpful and nice and I had a good experience with her :)
Ellen · 14 August 2024
Agent replied · 22 October 2024
Thankyou for your lovely feedback Ellen, this is great to hear!
★★★★★ 5/5
TrustpilotProactive and good comms
L&S have been marketing my properties for some time now. They always answer the phone and respond to emails promptly. Based on my experience they are now also managing one of my properties.
Craig · 18 March 2024
Agent replied · 15 June 2024
Thanks for your positive view and feedback!
★★★★★ 1/5
GooglePoor customer service. Keep passing you back and forth between their financial check team and themselves like no one knows what they’re doing And get no where with disappointment at last minute. Asking for manager to call back but the message never get passed on. they don’t go out of their way to help you with any situation like other estate agents.
Jessie · 15 May 2024
★★★★★ 5/5
TrustpilotSamuel Priestly
I had the most pleasant and reliable appointment with Samuel Priestly. He showed me a charming one-bedroom apartment. It was delightful working with him.
Annie · 29 August 2024
Agent replied · 22 October 2024
Thank you for the review, it was great to meet you and your family at the viewing. Was a very enjoyable experience.
★★★★★ 5/5
TrustpilotI think this company is very organised…
I think this company is very organised and really responsive. I met with aiden to discuss a property and he was really friendly and was a great help.
Maisie · 20 June 2024
Agent replied · 22 November 2024
Thank you for the kind words, it was a pleasure meeting you. - Aiden
★★★★★ 5/5
TrustpilotLinley and simpson areafirst…markclayton
Linley and simpson areafirst clascompany and Mark has showed me around several properties ,he is extremely professional and kind , i loved the priperty.i viwed with himtoday and will apply
Geetha · 13 May 2024
Agent replied · 15 June 2024
Hello GeethaIt was lovely to meet you. I do so hope that this is the right property for your family. Good luck with your application and thank you for your kind words!
★★★★★ 5/5
TrustpilotGreat service
The service provided so far has been excellent. Put the house on the market quickly & got first viewing in 2 days & seems like the potential buyers will want it?
Elizabeth · 23 April 2024
Agent replied · 15 June 2024
Hi Elizabeth, we have everything crossed for you, its been great working with you so far too! We’ll find that buyer! Natasha, Laura, Grace and John
★★★★★ 1/5
TrustpilotI have reported water issue since the…
I have reported water issue since the day I move in and still not resolved. Please help me with this.
Ishu · 30 October 2024
Agent replied · 22 November 2024
Hello, we’d be happy to look into this for you; however, we’re unable to locate you in our system. Could you please let us know which apartment you’re renting? Also, could you email the branch manager at kellyboot@linleyandsimpson.co.uk? We’re aware that one of the apartment blocks has a water blockage, and the block management team is providing bottled water while they work to resolve the issue as quickly as possible. Thank you for your understanding.
★★★★★ 1/5
TrustpilotRENTERS BEWARE!
RENTERS BEWARE!We were left without a warm running shower for 8 weeks. Incompetent staff who are unable to take any ownership of their mistakes. We reported our shower running cool 8 weeks ago and after sending a plumber, Linley did no follow up, did not inform us of what was happening. Bad basic customer service, did not speak to the same person throughout the whole situation, kept getting passed from pillar to post with no clear resolution offered. Never renting with Linley again.
Rachael · 16 February 2023
★★★★★ 5/5
TrustpilotLinley & Simpson have been an integral…
Linley & Simpson have been an integral part of my business for a number of years now. The Manager Kelly Boot especially regularly going over and above the usual requirements to deliver quality service.
Guy · 21 February 2024
Agent replied · 15 June 2024
Wonderful Guy, thank you so much for leaving a lovely review and we are pleased to have helped look after your portfolio.
★★★★★ 5/5
TrustpilotImmigrant concern
Yes, Ive been in their office to ask some questions about my situation. They help me to figure out what I need to do. Cheers to that you have a 5 star from me 🍻
Dan · 31 January 2024
Agent replied · 15 June 2024
Thank you for your kind review and lovely feedback!
★★★★★ 5/5
TrustpilotGreat service and professional helpful team
The team are absolutely great and Ive always felt confident trusting my property with them for many years. Tom in particular has been a star helping me with repairs or issues that have cropped up.
Rich · 28 January 2024
Agent replied · 15 June 2024
We really appreciate your business and your review Rich, glad you are happy with the service.
★★★★★ 5/5
TrustpilotPortfolio landlord and recent tenant. Perfect service.
I've been a landlord for a while with the Holmfirth office but between my house selling and purchase completing I have now rented through them too. Never had anything other than a 100% professional service, really high standards for everything they do, happy friendly staff and what appears to be a very well run office. Happy customer!
Julia · 19 January 2022
Agent replied · 15 June 2024
Thank you for leaving us such a positive review, we appreciate you taking the time to let us know how we are doing.Many thanksSalena West Customer Service Manager
★★★★★ 5/5
GoogleI have met your agent Mark a few times . He is exeptional and so kind and knowledgeable about the area . Linley and Simpson appear to be the best company with the best properties and the best staff . Many thanks . Joycelyn
Joycelyn · 15 June 2023
Agent replied · 14 June 2024
Hi Jocelyn , it was great to see you again .
I’m so glad you loved the house we viewed and good luck with your application and thanks for your kind words
- Mark
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