Trusted Agent profile · Harrogate

Linley and Simpson Harrogate reviews

4.6

★★★★★ Excellent

2,745 reviews across 2 platforms

12 Albert Street, Harrogate, HG1 1JT

Linley and Simpson's office in Harrogate, at 12 Albert Street, is rated 4.6 out of 5 across 2,745 reviews on two platforms, including 221 Google reviews rated 4.5.

Google logo

4.5 / 5

221

Reviews on Google

This office

Trustpilot logo

2,524

Reviews on Trustpilot

Business-wide

Reviews

Every review we hold for the Harrogate office, from every platform, shown as written. First names only.

5/5

Trustpilot

Amina was great!

Just signed on for a flat and both the company and especially our agent Amina was amazing helped us through every step very impressed!

Joe · 31 May 2024

Agent replied · 15 June 2024

Thank you Joe for your review, I am so glad that I was able to find you a nice place, I hope everything goes well with your move in. feel free to get in touch if I can help with anything else!

5/5

Trustpilot

Highly recommend Linley&Simpson in…

Highly recommend Linley&Simpson in horsforth, Tony and Megan has been a great help in finding the tenants for my property, very reliable and professional.

Shuhao · 30 May 2024

Agent replied · 15 June 2024

It is great to hear that Tony and Megan were able to help with letting your property. Thank you for leaving such a lovely review!

4/5

Google

Linley and Simpson pulled all the stops out when our sale floundered due to solicitors, they rallied around to make it happen - which is what you need in those kind of moments. Thanks to Abi & the team.

Joel · 15 June 2023

Agent replied · 14 June 2024

Thanks for your review Joel, it's great to hear that we were able to go above and beyond to get your sale over the line. We're her for you in case you need us again in the future. Many thanks Salena West Customer Service Manager

5/5

Google

We viewed a property today with Mark Clayton HD was so helpful and spent a lot of time with me and my daughter,thanks Mark and I think we will apply ,linley and Simpson were very good and great communicators

Navya · 15 June 2023

Agent replied · 14 June 2024

Thank you for such a positive review! Mark will love reading you lovely comments.

5/5

Trustpilot

Helpful

Harry was very helpful in helping find an appropriate flat for my partner and I and helped us with the steps in the application process.

Maddie · 8 May 2024

Agent replied · 15 June 2024

Appreciate your review and feedback of Harry!

5/5

Trustpilot

The company

The company, especially Will have been more than helpful and reliant throughout my current tenancy.I would recommend this group to others.

Connor · 20 July 2024

Agent replied · 22 November 2024

Thank you for positive feedback Connor, we really appreciate it!

5/5

Trustpilot

Professional service

Thanks to Daniela for the help in processing the tenancy agreement. She always gave me prompt response for my questions, making the entire process smooth and efficient.

Fan · 29 March 2024

Agent replied · 15 June 2024

Thank you Fan for your review, I’m so glad I made the process smooth for you and I hope your move went well! Let me know if there’s anything else I can help with.

5/5

Trustpilot

House inspection

Sally is the loveliest lady, really easy to talk to, and puts your mind completely at rest. Would absolutely recommend!

Becky · 5 August 2024

Agent replied · 22 October 2024

Thank you for the lovely review, it was great to meet you. I know an inspection can be daunting for our tenants. - Sally

5/5

Trustpilot

Thanks Ellie, Mark, Joshua

Thanks Ellie, Mark and Joshua with all helping us to find our rented flat! From forwarding the property to us, to viewing the property and sorting everything for us.

Heather · 15 February 2024

Agent replied · 15 June 2024

Hi Heather, thank you so much for taking the time to leave a lovely review. We hope the process goes smoothly from here on in and you enjoy your new home!

5/5

Trustpilot

Viewing and Offer

When viewing the property we were interested in, we met with Gabby Simpson, who was prompt, courteous and knowledgeable on the details of the property. She was very helpful when answering our questions and concerns. This aided us making a quick decision on making an offer on the property. The follow up from L&S after our offer had been accepted has been extremely good.

Ronald · 10 October 2024

Agent replied · 22 November 2024

Thank you for your fantastic review! We’re so pleased to hear that Gabby provided you with prompt and courteous service during your property viewing. It’s great that her knowledge and assistance helped you make a quick decision on your offer. We’re also glad to know that the follow-up from Linley & Simpson has met your expectations. If you need any further support or have more questions as you move forward, please don’t hesitate to reach out. Congratulations on your offer!

5/5

Trustpilot

Zak Jilaani was great he showed us…

Zak Jilaani was great he showed us around the property and was very informative and also been a great help with any questions I’ve had great experience

Charlotte · 27 March 2024

Agent replied · 15 June 2024

Thank you for your review of Zak!

5/5

Trustpilot

Aiden was professional

I was 20 minutes late to my appointment, I called and Aiden was patient to wait for.Aiden was professional in showing me around to view the property.

HILARY · 27 March 2024

Agent replied · 15 June 2024

Thank you Hilary, always happy to help. - Aiden

5/5

Trustpilot

Zak was great with helping us secure…

Zak was great with helping us secure our tenancy and Corey has been reliable and efficient in responding and helping with any queries/issues we had encountered! Great service.

Antonia · 7 March 2024

Agent replied · 15 June 2024

Team work makes the dream work, this is a lovely review of Zak and Corey!

5/5

Trustpilot

I will like to give all my five stars…

I will like to give all my five stars to Rik mandalia. The first day I came for viewing,I was abit confused about some many things but Rik was so patient , nice and polite to me, actually he is really a good person both professionally and other wise. Rik is always there to help whenever he can.

Chinedu · 26 October 2020

Agent replied · 15 June 2024

Thank you for the review, it is great that Rik provided such a great service!Leon GreenCustomer Service Manager

5/5

Trustpilot

Fantastic customer service

Fantastic customer service, Kelly was very welcoming and approachable. The moving in process was also smooth and efficient.

Paddy · 6 September 2024

Agent replied · 22 October 2024

Thank you for your wonderful feedback! We're delighted to hear that Kelly provided fantastic customer service and made you feel welcomed and comfortable. It’s great to know that your moving-in process was smooth and efficient. If you need anything else, don’t hesitate to reach out!

5/5

Trustpilot

Linley and Simpson

Im a landlord and I worked with Zak on the renewal and he was great. Very accessible and he secured the best outcome.

Jack · 11 June 2024

Agent replied · 15 June 2024

Thank you Jack for the great review of Zak!

5/5

Trustpilot

Aiden was very friendly

Aiden was very friendly and made me feel comfortable. Seemed like he’d worked there for a long time!

Emily · 5 September 2024

Agent replied · 22 October 2024

Thank you for your kind feedback! We're glad to hear that Aiden made you feel comfortable and provided friendly service. It’s wonderful to know that his experience shone through during your interaction. If you have any more questions or need assistance, feel free to reach out!

5/5

Trustpilot

Great experience!

Great experience renting with Linley and Simpson! Jodie made our change of sharer process very smooth and easy. Always nice and responsice!

Donida · 28 June 2024

Agent replied · 22 November 2024

I am glad you are happy with our service! Best wishes in your new property., Jodie

5/5

Trustpilot

Super helpful agent!

Aiden was really informative and helpful when we looked around the property, answering any questions we had in a friendly manner.

Georgia · 15 July 2024

Agent replied · 22 November 2024

I’m glad I was able to help, thank you for the review. - Aiden

5/5

Trustpilot

Great Customer Service

Spoke to a lovely, polite lady called Grace who was extremely helpful and friendly. Looking forward to our viewing- Thank you Grace!

Halina · 27 June 2024

Agent replied · 22 November 2024

It sounds like you had a pleasant experience with Grace! It's always nice to encounter someone who is both helpful and friendly. Enjoy your viewing, and I hope everything goes smoothly for you. Grace sounds like she made a positive impact already!

5/5

Trustpilot

Impressive

Very professional organisation. Mairi kept me informed and dealt with me in very considerate and professional manner.

Simon · 19 September 2024

Agent replied · 22 October 2024

Thank you for your kind feedback! We're delighted to hear that Mairi provided you with professional and considerate service. Keeping you informed is a priority for us, and we’re glad to know you had a positive experience. If you need further assistance, feel free to reach out!

5/5

Trustpilot

Thank you

Thank you very much to both Bradley and Spencer for their help in finding our flat. Both were very helpful and kind.

RS · 26 June 2024

Agent replied · 22 November 2024

Hi Rachel,Thanks for taking the time to leave some positive feedback about your letting experience with Linley and SimpsonWe know how incredibly busy you are as a new doctor so I am glad that Brad and I were able to solve your property search and find you a great new apartment in the city.Good luck with the move and the new job.ThanksSpencer

4/5

Trustpilot

Sam was very accommodating and helpful

Sam was very accommodating and helpful. However, there are questions that he cannot answer as he said his colleague is usually handling the said property

Jerome · 30 April 2024

Agent replied · 15 June 2024

Thanks for your review Jerome!

5/5

Trustpilot

Spencer was an excellent agent

Spencer was an excellent agent. Extremely polite and courteous and even held the umbrella over my head when it was raining. Brilliant realtor.

Leigh · 6 June 2024

Agent replied · 15 June 2024

Hi Leigh,Thank you for the really positive feedback. It's always good to know we're ticking the right boxes when it comes to customer service.Really glad I was able to find you the right property in the right location.Enjoy the moveThanksSpencer

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