Trusted Agent profile · Harrogate

Carter Jonas Harrogate reviews

4.2

★★★★★ Great

575 reviews across 2 platforms

Regent House, 13-15 Albert Street, Harrogate, HG1 1JX

Part of Carter Jonas, see every office.

Carter Jonas's office in Harrogate, at Regent House, is rated 4.2 out of 5 across 575 reviews on two platforms, including 85 Google reviews rated 4.6.

Google logo

4.6 / 5

85

Reviews on Google

This office

Trustpilot logo

490

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Harrogate office, from every platform, shown as written. First names only.

5/5

Trustpilot

White Hart Lane specifically

White Hart Lane specifically! I haven't used another agent for 20 years, including during a number of Co ownership changes - I believe I belong there! All the ladies are polite, careful and so conscientious. I have had, and continue to have, total confidence in them. What more can I say! T

Tim · 30 May 2021

Agent replied · 14 June 2024

Hello Tim, thank you for taking the time to write us such a positive review. We are always happy to hear how well we have supported our clients. We are very happy to have helped!

1/5

Trustpilot

Terrible moving out process

Terrible moving out process. Forcing professional cleans on tenants last minute & trying to wrongly charge

SO · 5 August 2024

Agent replied · 30 October 2024

Hello, we are sorry to read your review. If you would like to discuss this further, please send some further details to feedback@carterjonas.co.uk and a member of our team will be happy to look into this for you. Thank you.

5/5

Trustpilot

Review of Lettings and property management - Bishop’s Park teams, Fulham

My experience with both the Lettings team and Property management team in Fulham (Bishops Park branch) over the past 3 years has been nothing but good. All staff, especially the managers, are a delight to work with and are very knowledgeable and responsive and flexible to need. I can highly recommend them.

Ann · 12 May 2021

Agent replied · 14 June 2024

Hello Ann, thanks for taking the time to leave such wonderful feedback - we're very happy to have helped!

5/5

Trustpilot

Very good company

We rented a property through Carter Jonas in Barnes, never having used this particular company before. We were immediately impressed with the entire team, their professionalism and personable manner. Having now vacated the property, the whole process was seamless and unobtrusive, with viewings arranged whilst we were still resident at the property made incredibly easy and convenient. Aileen has assisted us throughout this process and has communicated amiably and very efficiently throughout our tenancy. We would not hesitate to use Carter Jonas again to buy or rent a property.

Craig · 20 January 2022

5/5

Trustpilot

We had very good service from Carter…

We had very good service from Carter Jonas when recently using this company with our rental property.My only comment would be that a little more knowledge of the area and amenities would have been more helpful.

Philippa · 30 April 2023

Agent replied · 14 June 2024

Hi Philippa, thank you for your review. We are so pleased that we were able to help you with your rental property. Please do get in contact if we can help you with anything else at all.

5/5

Trustpilot

highly recommend

I would not hesitate to highly recommend Ed Westmacott and the Carter Jonas team to anyone looking for the best estate agent to market their property and closely manage the whole sale process throughout. Throughout the entire process Ed remained very proactive, supportive and communicative.

JC · 16 May 2022

Agent replied · 14 June 2024

Hello, thank you for taking the time to leave us some feedback. Our team are always happy to hear how well we support our clients. We are happy to have helped!

5/5

Trustpilot

Knowledgable and very helpful

Knowledgable and very helpful and always good to be able to deal with the same person each time which provides a great service.

HM · 9 March 2024

Agent replied · 14 June 2024

Hello, thank you for your review. We are so pleased to hear that you have had such a positive experience with Carter Jonas. Please do not hesitate to get in touch if there's anything else that we can help you with.

5/5

Trustpilot

A satisfied customer...

I chose Carter Jonas due to their expertise in selling equestrian properties and I wasn't disappointed. Rupert guided me through the whole process from start to finish and he was always on the end of the phone to give advice. I have no hesitation in recommending Carter Jonas.

Linda · 8 October 2021

Agent replied · 14 June 2024

Hello Linda, thank you for taking the time to leave us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us again in the future.

5/5

Trustpilot

Highly professional and gets things done!

Mandy provided us with excellent service in our recent sale. She went over and above duty and provided regular updates, sound advice and reassurance in a very stressful situation. We highly recommend Carter Jonas (Fulham)!

Ann · 22 March 2023

Agent replied · 14 June 2024

Hi Ann, thanks so much for your review. We are delighted to here how well Mandy has supported you throughout your recent sale. Please do not hesitate to get in touch if you need anything else at all.

5/5

Trustpilot

Happy Days

We are 1 month in with our 12 month lease. We are loving the appartment and making full use of the amenities (Gym, Work space). Mass and Amrita are extremely helpful and friendly. We may well extend our stay :)

Andrew · 23 October 2024

5/5

Trustpilot

Professional service

I am a landlord and have rented out my apartment through Carter Jonas in Fulham for several years. Their service has always been first class and have always sorted any issues rapidly and efficiently. Igor and Sayeh from the lettings team have always been very professional and helpful.

Anthony · 14 May 2021

Agent replied · 14 June 2024

Hi Anthony, thank you for taking the time to write us a review. Our team are always happy to hear how we have supported our clients. Please do not hesitate to contact us in the future.

5/5

Trustpilot

Carter Jones Sales team are excellent

Having used Carter Jonas to arrange letting periods for my property, the transfer to the Sales team was excellent. Their regular contact was excellent, with quick responses to any queries, even if someone was absent from the office

Fiona · 18 October 2022

Agent replied · 14 June 2024

Hi Fiona, thank you for your review. We're so glad to have been able to help you with the letting and sale of your property. Please let us know if we can help you with anything else in future.

5/5

Trustpilot

Very Helpful Staff

We have been renting our property through Carter Jonas for almost a year now and only have good things to say about them. Maddy, our property manager in particular is very helpful and responds to queries very quickly. We would not hesitate to recommend.

Sarah · 21 October 2021

Agent replied · 14 June 2024

Hello Sarah, thank you for leaving us some feedback. Our team are always happy to hear how well we have supported our clients. We are happy to have helped!

5/5

Trustpilot

Thanks for excellent relationship and…

Thanks for excellent relationship and customer service in response to our needs

Jide · 25 June 2024

Agent replied · 23 August 2024

Hi Jide, thank you for your review. We are so pleased to hear that you received such an excellent service during your time with us. Please do let us know if there's anything else that we can do for you.

5/5

Google

Tony Wright guided us through the tender process and was there for guidance throughout the sale. We will certainly be using Carter Jonas when we sell our main property. Thank you Tony.

Janet · 11 October 2020

5/5

Trustpilot

Perfect home in Fulham

Carter Jonas were excellent in finding me a great rental property in Fulham for a reasonable price. Sam Jarvis in particular a provided timely, polite and commercial service. We are super happy in our new family home!

Gesa · 16 August 2022

Agent replied · 14 June 2024

Hi Gesa, thank you for your review. We're so pleased we were able to help you find your new rental property. We hope you enjoy your new home!

5/5

Trustpilot

I would just like to thank the staff…

I would just like to thank the staff for all their kindness in my search for rental accommodation. They could not have been more helpful and pleasant.

Mark · 18 July 2023

Agent replied · 14 June 2024

Hi Mark, thank you for your review. We are so pleased that you have had such a positive experience with Carter Jonas throughout your rental search. Please do let us know if we can help you with anything else.

4/5

Trustpilot

Relationship

The relationship and the process is great

Oduntan · 24 August 2024

Agent replied · 30 October 2024

Hi Oduntan, thank you for taking the time to leave a review. It's great to hear that you have had such a positive experience with Carter Jonas. Please do let us know if there's anything else that we can do for you.

5/5

Trustpilot

I have dealt with Carter Jonas Barnes…

I have dealt with Carter Jonas Barnes office for many years as a landlord and always found them to be helpful and professional. Most recently dealing with Aileen and Pauline who has been updating me weekly. A very good service which I can recommend.

Anthony · 17 May 2021

Agent replied · 14 June 2024

Hello Anthony, thank you for taking the time to write us some feedback. Our team are always happy to hear how well we have supported our clients.

5/5

Trustpilot

I would just like to say

I would just like to say , we received fantastic service from Aileen Robertson in the Barnes branch when we sold our property in Westfield Avenue . First class service from start to the finish Thank you for all your help . Mary Worley

Mary · 14 May 2021

Agent replied · 14 June 2024

Hello Mary, thank you for taking the time to leave us a review. Our team are always happy to hear how well we have supported our clients. Please do not hesitate to contact us in the future.

5/5

Trustpilot

Thank you, Carter Jonas for your job

Thank you, Carter Jonas for your job. All process from start to finish, was absolutely great. We are successfully rented the flat and very excited. I highly recommend Carter Jonas to all.

Oleksandr · 27 December 2022

Agent replied · 14 June 2024

Hi Oleksandr, thank you for your review. We're so pleased to have been able to help you with your rental flat. Please do let us know if there's anything else we can help you with in the future.

1/5

Trustpilot

We arrived 10 minutes early for our scheduled viewing, only to be told by the agent that we could not get inside because the key did not work. This was very disappointing, especially as we had made t

Let down by poorly arranged flat viewing

Tareq · 10 September 2025

5/5

Trustpilot

Helped me to find a house for me and…

Helped me to find a house for me and three of my friends who were looking for a place in Fulham. They allowed to view the property as and when we needed and were really helpful in the process.

Sophia · 29 October 2021

Agent replied · 14 June 2024

Hello Sophia, thank you leaving us some feedback. Our team are always happy to hear how well we have supported our clients. Do not hesitate to contact us in the future.

5/5

Trustpilot

Fulham flat

Professional and accurate valuation, and we achieved our asking price in a difficult market. Thereafter we had friendly and effiicent support to a successful completion. We thoroughly recommend CarterJonas. Many thanks.

Happy · 8 October 2022

Agent replied · 14 June 2024

Hello. Thank you for taking the time to leave us a review. We're so glad we were able to help you with the successful sale of your home. Please don't hesitate to reach out in future if we can help with anything else.

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