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Belvoir Harrogate reviews

β˜…β˜…β˜…β˜…β˜… Excellent

657 reviews across 5 platforms

3 Princes Square, Harrogate HG1 1ND

Part of Belvoir, see every office.

Belvoir's Harrogate office at 3 Princes Square is rated 4.8 out of 5 across 657 reviews on five platforms, including 461 Google reviews rated 4.8. It won Platinum in The Trusted Agent 2026 awards, one of eight awards Belvoir won in 2026. Checked 9 October 2026.

Google logo

4.8 / 5

461

Reviews on Google

This office

Facebook logo

4.7 / 5

47

Reviews on Facebook

This office

View Agents logo

5.0 / 5

3

Reviews on View Agents

This office

Direct reviews logo

5.0 / 5

96

Reviews on Direct reviews

This office

AllAgents logo

50

Reviews on AllAgents

This office

Reviews may appear on more than one platform.

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

About Belvoir Harrogate

Belvoir Harrogate are a family run business established by Bill Smith in 1994 and then joined by his son Barrie in 2003. Regarded as one of the towns leading letting agents specialising solely in residential lettings we have over forty years experience within our team, so whether you're looking to let out a property or rent one in Harrogate, Knaresborough and the surrounding villages we're here to help. In particular we recognise the importance of providing a personalised service and this has proved successful over the years as many of our tenants have in fact used our services when they themselves have become Landlords. We are members of Propertymark and the Property Ombudsman giving you added peace of mind and complete protection.

Awards

Trusted Agent 2026 results for Belvoir. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Harrogate office, from every platform, shown as written. First names only.

5/5

Google

We’ve been with Belvoir for a while now and continue to be really happy with the service. Day-to-day management is smooth and straightforward, and they’re always on top of the details. Communication is friendly and proactive, and it genuinely gives us peace of mind knowing the property is being well looked after. Really appreciate the consistency and care.

Gina Β· 11 November 2025

Agent replied Β· 5 November 2025

Dear Gina, Thank you for your glowing review! We're thrilled to hear about your positive experience with Laura and the Belvoir team. We take great pride in offering exceptional service and ensuring peace of mind for our landlords. Your trust in us is truly valued, and we look forward to continuing to provide you with the highest standard of service. Regards the team @ Belvoir Harrogate

5/5

Google

Such a great team at this agency! Gemma, Barrie and Victoria were always very friendly - great people! They were extremely efficient in all comms and issues related to our letting. We have used several agencies over the years and none come close to this. Use them if you come to Harrogate. Thanks to a great team!

Steve Β· 1 January 2024

Agent replied Β· 31 December 2024

Thanks for the great review Steve and it's good to know you've been happy with our service during your tenancy. Regards the team @ Belvoir Harrogate

5/5

Google

Gemma and the team at Belvoir always do a great job

Eddy Β· 1 October 2025

Agent replied Β· 17 November 2025

Dear Eddy, Thank you so much for your five-star review! We're thrilled that you're pleased with the service Gemma and the team have provided in managing your property.

5/5

Google

I have been a tenant of Belvoir's now for almost 11 years (in the same flat) and during that time have had no reason to complain. The office staff are very friendly and helpful and have dealt with my requests promptly and efficiently, even when unusual in times of difficulty. Likewise the inspection team are very friendly, courteous, professional and respectful. I have been allowed to customise the outside area of my property exactly as I wanted without any complaint or interference. I can honestly say that, from my point of view, our relationship has been very successful and I feel assured that it will remain so till the end of my tenancy. Thank you Belvoir Harrogate

Linda Β· 8 January 2021

Agent replied Β· 7 January 2025

Thank you for the 5 star review and comments Linda. It is great to hear that you have been happy with our service over the last 11 years and enjoy living in your home. Regards the team @ Belvoir Harrogate

5/5

Google

What can I say about Belvoir Letting Agents in a review? I don't think a review actually does them justice due to the amount of patience and hard work Kevin and all the team have gone through for me, trying to secure me the perfect property. Kevin and the whole team, even when he was off for a few days, responded extremely quickly and overcame some real obstacles by communicating with the landlord directly on every aspect of the let and I honestly cant praise the professionalism and responsiveness of the whole team and cannot thank them enough, especially as this was during the COVID 19 pandemic. I have dealt with other companies in Harrogate, but I can honestly say, Belvoir Harrogate is by far the best in town simply due to the team and the helpfulness throughout. Thank you all again!!!PositiveResponsiveness, Professionalism

Joe Β· 1 January 2021

Agent replied Β· 31 December 2024

Thank you for the review Joe and your kind comments. We hope you are enjoying you new home. Regards the team @ Belvoir Harrogate

5/5

Google

Thank you Gemma and the team at Belvoir for our smooth start to our new tenancy at Silverfields. All communication from our first viewing of the property to the tenancy agreement signing was excellent and flowed smoothly. We love our new home and cannot recommend Belvoir, Harrogate enough to anyone looking for excellence.

Gavin Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you for the 5 star review Gavin and your comments. We are pleased to hear you have been happy with our service & you are enjoying your new home. Regards the team @ Belvoir Harrogate

5/5

Google

Been using Belvoir Rental Agency in Harrogate for several years now and always found them very helpful in all aspects of the rental process from a landlord's point of view. Would recommend Belvoir to anyone in Harrogate area who wishes to rent out a property

Stuart Β· 4 June 2024

Agent replied Β· 31 December 2024

Thank you for the review Stuart. We are pleased to hear you have been happy with our services. Regards the team @ Belvoir Harrogate

5/5

Google

belvoir have been fantastic finding a tenant for one of my properties. The staff have been very helpful in particular Laura who has dealt with all my queries and sorted any issues she’s was very professional I would recommend Belvoir and Laura .

Charlie Β· 4 July 2024

Agent replied Β· 31 December 2024

Thank you for the review Charlie. It is great to hear the staff have been helpful. Regards the team @ Belvoir Harrogate

5/5

Google

Belvoir Lettings helped me find a 1 bed flat (renting) . They provided a great service right from the start with suggestions for flats, then viewing and further process. Gemma was really informative during documents handover and helped me with everything I needed to know. An overall excellent service 😊

Devraj Β· 1 January 2024

Agent replied Β· 31 December 2024

Thank you for your positvie review Devraj, it's great to hear and we wish you well at your new flat, regards the team @ Belvoir Harrogate

5/5

Google

We rented a fantastic property through Belvoir. All the team that we had dealings with were very helpful and easy to contact throughout the process. We were not living in the area, but the process was made very smooth by Kevin Hayes and his colleagues. Even 2 years after dealing with Belvoir, we were in need of some previous, lost documentation, and Kevin was more than helpful in digging out what we needed immediately and sending it over. All in all, we couldn't recommend Belvoir more.

Pasha Β· 2 January 2020

Agent replied Β· 31 December 2024

Hi Pasha, thank you so much for your positive comments about Belvoir Harrogate, it is much appreciated. Regards the team @ Belvoir Harrogate

5/5

Google

I have let my flat out with Belvoir for 8 years. They have been helpful and professional throughout this time. They have supported me throughout this time and have always dealt with any issues that have arisen quickly and efficiently. They are always nice to deal with. The fact that many of the staff at Belvoir in Harrogate have been with them for many years is a testament to how well run this letting agency is. They are very fair to landlords and their tenants. Thank you Caroline H

Caroline Β· 2 January 2020

Agent replied Β· 31 December 2024

Thank you for the great review Mrs Hatton, fantastic to hear you have been pleased with our fully managed service over the past 8 years. Regards all @ Belvoir Harrogate

5/5

Google

First class service from all the ladies in the office,who were kind and helpful with all that is involved with the letting procedure. Special thanks to Gemma ,who was my main contact and guide through the letting process at Belvoir. Property professionals with a great sense of humour!! Thankyou!!

Peter Β· 1 January 2024

Agent replied Β· 31 December 2024

Thanks for the 5 star review Peter, glad you've been happy with our move in procedure and we wish you well in your new property, regards the team @ Belvoir Harrogate

5/5

Google

So far so good. Gemma has been amazing throughout so a big thank you to you. It's massively appreciated. Also a big thank you to Ben and Laura. You have all been brilliant πŸ‘ πŸ™Œ …

Oliver Β· 2 September 2024

Agent replied Β· 31 December 2024

Thank you for your review Oliver, great to hear you've been happy with the service provided by the team so far during your tenancy, regards all @ Belvoir Harrogate

1/5

Google

Everything was great until I left if I had a n issue they fixed it etc...when I moved out I got professional cleaners in paid a lot of money...the flat was vacant for 5 days before I handed the keys back and when they inspected it I was marked down for 3-5 specs of dust in a cupboard!! The woman also had me at 8 months heavy pregnant getting down on my hands and knees to clean the skirting boards which weren't dirty and around the toilet...it was a disgusting thing to make me do heavy pregnant watch me struggle on the floor to get up there was lots of tears...never again!!

Ellie Β· 10 February 2019

Agent replied Β· 8 February 2025

Hello Elize, sorry to hear your comments regarding your final inspection and I have tried to make contact this week to speak to you direct. I have spoken to my colleague who carried out the inspection and unfortunately there were a few areas that needed extra attention in order to get your full bond back. You were offered the chance to call back the professional cleaners you had hired initially but this was not taken up. As a result my colleague asked for the condiment marks in the kitchen cupboard and hair around the toilet base to be cleaned, which was duly done and your bond was returned in full. Regards, Barrie, Lettings Manager

5/5

Google

All those I have dealt with at Belvoir have been super courteous and very efficient. They were able to offer me an arrangement specific to my needs and this was a dealmaker for me. They also provided helpful contacts to carry out remedial work. I highly recommend the team, especially Laura and Barrie. Its a competitive sector and they impressed.

James Β· 1 January 2023

Agent replied Β· 31 December 2024

Thanks for your positive comments James and we look forward to managing your property. regards the team @ Belvoir Harrogate

5/5

Google

I would highly recommend Belvoir for all your letting needs..I chose full management and have been impressed..just a phone call from Gemma and she sees to all the problems that can happen and organise tradesmen to them unforseen jobs that can come along..PositiveProfessionalism

Michael Β· 11 December 2025

Agent replied Β· 31 December 2024

Thanks for the review Mike. We are glad you have been very happy with our fully managed service. Regards the team @ Belvoir Harrogate

1/5

Google

From a tenants point of view, as it appears most of these are all Landlords, I would avoid this branch at all costs. I have used Belvoir in another town which had absolutely no issues with at all, but the Harrogate branch from a tenants point of view had left me extremely frustrated. They act unprofessional and in one case when an alarm was going off from 11pm till 7am in the morning, unable to silence it, nor me or the street getting sleep, I was told that this wasn't an emergency and the emergency contact line was not for this, even though technically falling under the law of noise pollution. As per other reviews on more used websites, I notice quite a lot had the same issues when coming to final inspections, in which they tried to charge me for a professional clean when in fact them areas where in exact same condition as when originally renting which after informing them of pictures I had taken they later waived them. In terms of being able to resolve final inspection disputes, I was handing keys in on the friday, in which I asked them if they could check the property anytime that week before handing the keys in for any disputes / further cleaning (bear in mind I'd only been in the property for 6 month), and they told me they were too busy, soon as I handed in keys they did the final inspection in an hour and told me they would send a quote out for a professional clean, so as you can imagine from a tenants point of view one minute being extremely busy, but soon as you don't have the opportunity to go back and clean they are immediately available to do the inspection. I asked them if I could return to collect the keys friday afternoon to do additional cleaning since I had just handed them in on the morning in which I was laughed at on the phone. Nice to see a lot of Positive reviews from landlords... but potential tenants do more research. If going ahead with them take pictures of every last corner of the property as many reviews on "Allagents" will reveal a different side.

GB Β· 10 February 2018

Agent replied Β· 8 February 2025

Hello, It would be appreciated if you could contact me to advise me which property you rented through our agency so I can look into your claims. The emergency contact line you refer to is answered by third party contractors independent of our office and have no information on our landlords so I would be keen to find out who you spoke to and to investigate why no action was taken and the claim that they said the landlord lives several hours away. Your bond was protected by the TDS(The Dispute Service) which is a authorised government backed organisation so the suggestion that we would try to 'rip you off' as quoted in your All agents review is completely untrue. Any deductions made from a tenants bond have to be mutually agreed by both tenant and Agent/landlord therefore if there were two areas noted that needed cleaning we would not tell you that a full professional clean was required. Once I know which property you lived at I can look into your comments regarding your move out. Unfortunately we do not do a pre final move out check but a letter stating all the areas we would be inspecting would have been sent, which if followed should have meant everything was left to a satisfactory standard. Regards the Lettings Manager

1/5

AllAgents

I have lived in rented

I have lived in rented properties for sometime, and actually used Belvior in another town with absolutely no issues, however the Harrogate branch is a completely different story. The property I was renting had issues with the fire alarm, in which once when it went off at 11pm at night and we were unable to silence the alarm (after an hour), I rang the emergency number for them to ask what to do, they told me that the owner of the property lives in the north of england several hours away and may be asleep now, and that it wasn't an emergency... so keeping most of the street awake until 7am the next morning and obviously I wasn't able to sleep for work but this "wasn't an emergency". The second very irritating thing about the company as I can see from others reviews is indeed about them trying to get as much money out of you for the deposit. After spending hours cleaning the property that I was only in for 6 month, they did a final inspection and told me 2 areas weren't clean, one being the hob (which I had never used as use a plug in grill) and the other a lamp fitting in the bathroom which you can't actually remove which actually had build up from before I even moved in, and they positioned this on the phone as "Im very disappointed that these areas weren't cleaned", so after explaining that I had photos of these from before I moved in at the same condition they dropped the charges.... so BE VERY CAREFUL to take photos of every corner before you fully move in as these will try and rip you off as much as possible. They had said they would need to get a full professional clean originally which you can imagine isn't cheap. The next thing is also regarding the moving out. I was initially given the moving out date on a Monday, but I was moving property by the friday, so I said Ill drop off the keys on Friday, and asked them can you do the final checks anywhere between monday to friday to ensure I can re-clean or fix any issues which might effect any money being withheld from my deposit in which I was told they where TOO BUSY. Soon as I handed in the keys Friday morning, they did the final checks that day, without me, and later contacted me telling me it wasn't clean (after spending over a day cleaning it with help and the issues where as above paragraph), I told them okay, well if I'm going to be charged that X amount cleaning fees, Ill come back and collect the keys and clean them two areas in which I was genuinely laughed at over the phone and told no you can't do that. So as you can see this company seems almost manipulative in their routines, its funny how they were too busy all week but soon as I had in the keys and they know I can't do any further cleaning they immediately are available for inspection. I would not recommend this branch one bit to anyone, the amount of frustration from dealing with these, the unprofessional tone and being laughed at in serious situations, being told blasting alarms waking the street up for hours without any way to disable them is not an emergency even though potentially illegal as noise pollution, and the way they work around trying to get you in a position to pay for a full professional clean even though areas they are suggesting need cleaned where already in the same condition as when you rented the property. I can honestly say if a bargain property came up in the area to rent under this agent no matter how much the saving, I would avoid using them because of their attitude, and calculating ways to try and get as much money from you as possible.

HG2017 Β· 13 March 2017

Agent replied Β· 25 February 2025

Hello, It would be appreciated if you could contact me to advise me which property you rented through our agency so I can look into your claims. The emergency contact line you refer to is answered by third party contractors independent of our office and have no information on our landlords so I would be keen to find out who you spoke to and to investigate why no action was taken and the claim that they said the landlord lives several hours away. Your bond was protected by the TDS(The Dispute Service) which is a authorised government backed organisation so the suggestion that we would try to 'rip you off' as quoted in your All agents review is completely untrue. Any deductions made from a tenants bond have to be mutually agreed by both tenant and Agent/landlord therefore if there were two areas noted that needed cleaning we would not tell you that a full professional clean was required. Once I know which property you lived at I can look into your comments regarding your move out. Unfortunately we do not do a pre final move out check but a letter stating all the areas we would be inspecting would have been sent, which if followed should have meant everything was left to a satisfactory standard. Regards the Lettings Manager

5/5

Google

We have just secured a rental in Harrogate. We were in a bit of a mad rush having exchanged with nowhere to live after 30 years of home ownership. Victoria was efficient, timely and very easy to communicate with, so thank you for your help.

Ellen Β· 1 January 2024

Agent replied Β· 31 December 2024

Thanks for your positive review Ellen and we hope you enjoy living in your new apartment. Regards the team @Belvoir Harrogate

5/5

Facebook

I have been in a Belvoir managed property for over 3 years and would highly recommend them as Agents. They always respond to my requests as quickly as possible and keep me informed of any updates. There is no annual fee to extend the tenancy which is also great. They also helped me when we wanted to get some cats and subject to their pet policy arranged it with the landlord. Excellent service - thank you

Jayne Β· 22 January 2019

Agent replied Β· 4 February 2025

Jayne, thank you for such a positive recommendation, good to hear you have been happy with our service during your tenancy.

5/5

View Agents
Landlord

Wonderful service

I have worked with Belvoir Harrogate for years as a landlord and they have provided fantastic service. They found lovely tenants, maintained a good relationship with them, conducted inspections respectfully and responded quickly to any issues at the property. Many thanks to Laura and the whole wonderful team!

Jo Β· 31 March 2025

5/5

Google

Just want to add to the host of positive reviews. The entire rental process from the viewing through to final contracts has been exemplary. Thanks to Kevin for the friendly, informative viewing and a huge thanks to Gemma for excellent communication, efficient documentation, and answers to all of my questions. I have no hesitation in recommending Belvoir Harrogate and will definitely be using them again.PositiveProfessionalism

Dave Β· 1 January 2022

Agent replied Β· 31 December 2024

Hi Dave, thank you so much for your review and positive comments, it's great to hear your move in went well and we wish you well in your new property, Regards the team@ Belvoir Harrogate

5/5

Google

I have worked with Belvoir Harrogate for years now and they have provided a fantastic service. They found lovely tenants, maintained a good relationship with them, conducted inspections respectfully and responded quickly to any issues at the property. Many thanks to Laura and the whole wonderful team!

Jo Β· 1 April 2025

5/5

Google

I have been in a Belvoir managed property for over 3 years and would highly recommend them as Agents. They always respond quickly to my requests and keep me informed of any updates. There is no annual fee to extend the tenancy which is also great. Belvoir helped me when we wanted to get some cats and subject to their pet policy arranged it with the landlord. Excellent service - Thank you

Jayne Β· 2 January 2020

Agent replied Β· 31 December 2024

Thank you for the review Jayne, glad to hear you have been pleased with our service during your tenancy. Regards the team @ Belvoir Harrogate

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Read Belvoir's Google reviews

Questions about Belvoir Harrogate

How many reviews does Belvoir Harrogate have?

Belvoir's Harrogate office has 657 reviews across five platforms: 461 on Google, 47 on Facebook, 3 on View Agents, 96 on Direct reviews, 50 on AllAgents. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Belvoir Harrogate's rating?

Belvoir Harrogate is rated 4.8 out of 5 across all 657 reviews, and 4.8 out of 5 on Google from 461 reviews, checked 9 October 2026.

Has Belvoir won any awards?

Yes. In The Trusted Agent 2026 awards: Belvoir, Harrogate won Platinum; Belvoir, Basingstoke won Platinum; Belvoir, Warrington won Platinum; Belvoir, Gloucester won Platinum; Belvoir, Andover won Platinum; Belvoir, Rugby won Gold; Belvoir, Leamington Spa won Gold; Belvoir, Devizes won Gold.

Where is Belvoir's Harrogate office?

Belvoir Harrogate, 3 Princes Square, Harrogate HG1 1ND.

The Trusted Agent

Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.