Every review we hold for the Harpenden office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI bought my home through Whittaker’s and found them a really easy and friendly company to deal with, from the viewings right up to completion. My timelines were very short and their timely communication with the vendor and their solicitor meant that I could complete my purchase at the same time I competed my sale.
Thank you to Ric and Gabe especially, but all the team at Whittaker’s, for making this happen.
Diane · 16 November 2025
Agent replied · 15 January 2026
Thank you for your kind words, Diane - we were very happy to be able to work with you and our vendors to meet your tight deadlines and ensure both transactions completed simultaneously.
★★★★★ 5/5
GoogleI can not thank Whittakers enough for all their help in selling my inherited home. After a stressful few years we decided to move away from the area, and Ken and Ric priced the house just right. Due to a chain it took a while, but Laura was a joy to work with, providing information and keeping me updated. I would highly recommend Whittakers who go above and beyond the other estate agents in the village. Thank you all to this wonderful team, including Gabe, smiley Anna and the dogs 🐾
Jo · 30 July 2025
Agent replied · 29 August 2025
It was a pleasure to work with you to sell your home, Jo and we adored our regular visits from Harry! We wish you every happiness in your new home - thank you for your very kind words they are much appreciated by the whole team at Whittaker & Co.
★★★★★ 5/5
GoogleDealing with Mark and Laura was a delight. A very efficient and pleasant experience in what can be a very stressed time. They both made the process of getting the house on the market, finding a buyer and getting to exchange and completion as smooth as it could possibly have been. Thank you so much.
Chris · 16 November 2025
Agent replied · 15 January 2026
Thank you for this review, we were delighted to be able to make your move as smooth as possible.
★★★★★ 5/5
GoogleI had the pleasure of both buying and selling through Whittaker & Co, and I can confidently say they are the best estate agents one could wish for. Gabe was exceptional throughout the entire process. He and the team went above and beyond to secure my sale, consistently demonstrating their expertise and reliability at every step. Their dedication, professionalism, and clear communication turned what is often a stressful experience into a seamless one. I cannot recommend Whittaker's enough, they truly set the standard for estate agents. Thank you, Gabe, and the entire team!
Luke · 21 December 2024
Agent replied · 8 January 2025
Thank you very much for this ringing endorsement, Luke - it is very much appreciated. Gabe and the whole W&Co team enjoyed working with you to secure a buyer for your beautifully renovated property.
★★★★★ 5/5
GoogleWhilst searching for a new propery, we decided to put our house on the market with Whittaker & Co as we felt that they had a wide range of properties for sale. They worked hard to get us a buyer for our property & also to get the property that we wanted to purchase. Laura was our main contact once sales had been agreed, and she managed the process through to completion most skillfully.
All the staff that we dealt with were extremely professional, helpful and responsive, and we felt that Whittakers were absolutely on top of what was happening the whole way through the process. We would most definitely recommend them and we would readily use them again.
Stewart · 27 November 2024
Agent replied · 8 January 2025
Thank you very much your kind words and we hope you are enjoying your new home.
★★★★★ 5/5
GoogleWe recently used Whittaker Estate Agents for the sale of our house. Ric’s evaluation was spot on, as was his understanding of the market. He was always quick to respond to any communication and very personable. The service we received from everyone at Whittakers was always professional and nothing was too much trouble. I would highly recommend.
Alison · 28 August 2025
Agent replied · 29 August 2025
Thank you so much for this glowing review, Alison. It's great to hear that your experience selling through Whittaker & Co was such a positive one - from initial valuation through to completion.
★★★★★ 5/5
GoogleA really professional & friendly service from start to finish. We quickly achieved a good price for our property thanks to Ric, our primary contact. His huge experience was highly valued throughout, especially when what looked to be a straightforward process, became very protracted. Ric always provided useful updates and when problems arose, he gave excellent, thoughtful advice which was enormously helpful. Everyone we spoke to at Whittaker & Co was always friendly with a real can-do attitude, a true Team. A pleasure to work with.
David · 29 October 2024
Agent replied · 12 November 2024
Thank you, David - Ric and the team really appreciate this fantastic review. Delighted to have been able to help you make the move and wishing you all the best.
★★★★★ 5/5
GoogleI recently bought a house through Whittaker and they were excellent from start to finish in the process. Ric was so helpful in clearly explaining everything and always very communicative and responsive. By far the best experience we’ve had with any estate agency.
Hannah · 16 December 2025
Agent replied · 15 January 2026
Thank you for this wonderful review, Hannah. We are thrilled to hear you had such a positive experience with Ric and the team at Whittaker & Co and wish you every happiness in your new home.
★★★★★ 1/5
GoogleWhittaker was the 4th valuation we did for our property. Mark valued our property over one hundred grand less than the other 3 (and another since) estate agents. Which is obviously ridiculous. Either Mark has absolutely no idea what he is doing, or he did not want to sell our house and was deliberately putting us off. Either way- terrible service, so I would strongly recommend you use a more reliable and reputable estate agents to sell your property, unless you want to lose out on huge amounts of money.
Bee · 2 October 2024
Agent replied · 23 October 2024
We are sorry to hear you feel this way, Whittaker & Co is committed to providing excellent levels of customer service. I would welcome the opportunity to discuss this matter further with you - please do call the office on 01582 761500 or email me directly kw@whittakerandco.co.uk
★★★★★ 5/5
GoogleI’ve had experiance with most of the estate agents in the area over the years and Whittakers have been the best by far.
I love their direct, realistic and no nonsense approach. They dealt with a tricky sale and house purchase and I couldn't recommend them enough.
There was never a hard sell, just facts and their honest opinion on the market. There were no games with over valuation to get your business and they negotiated well for all parties involved.
David · 28 June 2024
Agent replied · 27 August 2024
Thank you, David. We are all so pleased you can now settle in your new home!
★★★★★ 5/5
GoogleWe sold two properties through Whittaker and Co and we were delighted with the experience we had. We dealt with Gabe who was absolutely fantastic throughout. Excellent communication and correspondence, always someone on the other end of the phone, we were completely at ease with their processes and organisation. We were guided by their knowledge and expertise and felt very confident. Would highly recommend.
Olivia · 8 January 2026
★★★★★ 5/5
GoogleI can not thank Whittakers enough for all their help in selling my inherited home. After a stressful few years we decided to move away from the area, and Ken and Ric priced the house just right. Due to a chain it took a while, but Laura was …
Jo · 26 July 2025
Agent replied · 26 March 2026
It was a pleasure to work with you to sell your home, Jo and we adored our regular visits from Harry! We wish you every happiness in your new home - thank you for your very kind words they are much appreciated by the whole team at Whittaker & Co.
★★★★★ 5/5
GoogleWe have just purchased our first property through Whittaker & Co. Gabe was fantastic at keeping us up to date with the progress of our chain and also provided invaluable guidance for first time buyers - i.e. what to expect next and how to best prepare for certain things. The wider team at Whittaker and Co were also very prompt, professional and friendly too. Would definitely recommend - thanks very much team!
Jack · 23 September 2024
Agent replied · 23 October 2024
Thank you for your review, Jack - it is much appreciated. Welcome to Harpenden! We look forward to working with you when it's time to make the next move!
★★★★★ 5/5
GoogleRecently bought a property being sold through Whittaker & Co. The process from start to finish was flawless and an absolute pleasure to work with. I wish I could offer some constructive feedback but really can't. So just wish the team every success and keep up the good work.
Update:
And now sold a house with Whittaker & Co! Less than 8 weeks from first meeting/valuation; taking photos etc etc; getting online; viewings; offers; exchange and completion. Yes less than 8 weeks! Very impressive and just a pleasure to deal with.
M · 16 November 2025
Agent replied · 16 April 2025
Thank you so much for this wonderful review. It was our absolute pleasure to help you and your family secure your fabulous new home and we wish you every happiness for the future.
★★★★★ 5/5
GoogleAs a Hertfordshire buying agent, my experience of working with Whittakers has been excellent - Ken smartly brought a house to me, knowing that his seller and my buyer were a great match; Ric then managed to bring a very long chain together over many months, somehow juggling everyone to a simultaneous completion - Ric was always responsive and easy to work with, and I hope to work with him and Ken again soon.
Emma · 2 April 2024
Agent replied · 28 December 2024
Thank you very much for this, Emma. Both parties are thrilled and what a fantastic property it is!
★★★★★ 5/5
GoogleDespite the difficult environment for selling homes during the summer, Ric not only helped to find potential buyers, but also secured a short term tenant to fill the gap (rental income) until the (eventual) buyer was found. Throughout this period, Ric kept me fully informed, managing my expectations, and went the extra mile to negotiate a very satisfactory sale. I would have no hesitation in recommending Ric and his team (also previously helped my family sell their homes successfully).
Catherine · 18 December 2023
Agent replied · 1 January 2024
Thank you very much, Cathy. So pleased everything came together.
★★★★★ 5/5
GoogleAs a Hertfordshire buying agent, my experience of working with Whittakers has been excellent - Ken smartly brought a house to me, knowing that his seller and my buyer were a great match; Ric then managed to bring a very long chain together over many months, somehow juggling everyone to a simultaneous completion - Ric was always responsive and easy to work with, and I hope to work with him and Ken again soon.
Emma · 30 March 2024
Agent replied · 27 August 2024
Thank you very much for this, Emma. Both parties are thrilled and what a fantastic property it is!
★★★★★ 5/5
GoogleWe have recently had the pleasure of purchasing through Whittaker's and can thoroughly recommend. I really trusted the advice of Ken during the initial purchase and then Ric was fantastic in driving through the final stages of the purchase and instrumental in making sure any challenges faced in the chain were resolved and pragmatically dealt with.
Catherine · 7 January 2025
Agent replied · 8 January 2025
Thank you very much for your kind words, Catherine. Ken and Ric were delighted to work with you from offer through to completion. Wishing you every happiness in your new home.
★★★★★ 5/5
GoogleWe had so much bad luck selling our property - the sale fell through 3 times and each time Mark picked up the pieces and found a new buyer. He sold the property 4 times in one year and we could not have asked for better service! From the day Mark listed our our house in Oct 2022 to exchange on contracts in Oct 2023, he was nothing but professional. We were always 100% up-to-date with progress and each time we ran into a problem, Mark was ready with a solution. Thank you, we started off with an estate agent and we ended up with a friend.
Kelly · 27 October 2023
Agent replied · 26 November 2023
What a fantastic review, thank you very much Kelly.
★★★★★ 5/5
GoogleWe recently purchased our home through Whittaker & Co, and the experience was excellent. Ken and Ric were always helpful, responsive, and efficient, and communication with the seller was smooth, making the whole process stress-free. …
Fan · 26 August 2025
Agent replied · 29 August 2025
We pride ourselves on a first-rate customer experience and are delighted to hear that you found the process stress-free. We wish you every happiness in your new home.
★★★★★ 5/5
GoogleThis was a probate sale. My knowledge of the property market in Harpenden was limited and out-of-date.
Whittaker’s (Ric Merlo) was one of 3 agents that valued the property for probate in August 2022. Ric’s figure was 20% higher than the others, but one of my local contacts said ‘If Whittaker says he can get you that figure, he’ll get it’. I obtained probate in Feb 2023 and called back the agents to re-pitch, knowing that the market had changed for the worse since the previous summer. Ric was the only agent who stood by his original figure; the others were increasingly cautious. The deciding factor was Ric recommending that to get the figure that he proposed, some time and a modest sum had to be spent on fixing some basic flaws with the property before it went to market. None of the other agents made this recommendation, but it was the right call. Within 10 days of the property coming to market we had 8 offers, including 6 at or above the guide price, and a week later we accepted an offer that was the best compromise between price and the buyer’s readiness to move forward. Whittaker’s have been attentive and responsive during the nerve-racking period between offer acceptance and completion. I thoroughly recommend their service.
Andrew · 29 September 2023
Agent replied · 26 November 2023
Thank you very much, Andrew. It was a pleasure working with you.
★★★★★ 5/5
GoogleWe sold a flat and bought a house through Whittaker. The entire team were always professional and friendly. Gabe was particularly helpful in our purchase and even when we were entangled in a difficult chain remained calm. We would not hesitate to recommend Whittakers to anyone wishing to buy or sell a property.
Paul · 8 January 2026
★★★★★ 5/5
GoogleWe recently bought a house through Whittakers. Ric Merlo and the team were great. We appreciated their responsiveness and everyone in the office was helpful and communicative. Whittakers know the Harpenden market inside and out!
LUCY · 26 August 2025
Agent replied · 29 August 2025
Thank you for your kind words, Lucy - we are delighted to hear you had a super-positive experience with Whittaker & Co. Enjoy your new home!
★★★★★ 5/5
GoogleWe worked with Laura from Whittaker’s on the purchase of our home in Harpenden over Christmas 2022. Given she was on the seller side, Laura was consistently polite, informative, and helpful. She bent over backwards to enable the best possible outcomes for all involved and was honest and showed integrity. Laura was a pleasure to interact with and would be our first port of call should we look to sell or require advice.
We wouldn’t hesitate to recommend Laura and Whittakers.
Laurence · 10 September 2023
Agent replied · 1 October 2023
Thank you so much, Laurence - we hope you are really enjoying life in Harpenden!
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