Hamptons Harpenden reviews

★★★★★ 5/5

Google

Highly recommend Hamptons Harpenden. The team are experienced and know their business very well. I bought and sold with the Harpenden branch. The agents were personable and engaging at viewings and ‘hands on’ throughout the whole transaction particularly when it got tough. Everyone who answered the phone at the office was on the ball and organised. Janine was excellent at sales progression and liaising with difficult solicitors. John and Fiona were also excellent.

Sarah · 11 October 2023

★★★★★ 5/5

Google

We had a great experience selling our house with Hampton. Fiona was absolutely amazing, she went above and beyond what was expected of her. Janine Van Der Lee was always available to answer any questions we had and kept us informed throughout the entire process of the sale. Definitely recommended Hamptons

Roshan · 11 October 2024

★★★★★ 5/5

Google

Very professional, friendly staff. Sally was wonderful and her professionalism made the move swift and smooth. Thanks Team Hamptons

Sachithra · 11 October 2025

★★★★★ 5/5

Google

We were so impressed with the Hamptons team in Harpenden. As buyers, we really had the best experience. John, Julian, Janine and the whole team were so helpful and communicative; we always knew what was going on. John in particular was incredibly proactive and super reliable, and he went above and beyond in many situations. Truly a brilliant service and highly recommended.

Stuart · 27 October 2025

★★★★★ 5/5

Google

Great experience with Hamptons selling my mum’s house in Harpenden. From start to finish we felt in safe hands with Julian and the rest of the team. Would thoroughly recommend

Paul · 11 July 2026

★★★★★ 5/5

Google

Thank-you Martin, Richard, Fiona & Janine for providing an excellent professional service. The sale of a loved family home of 20 years was an emotional time, Fiona was a …

Joanne · 16 April 2025

★★★★★ 5/5

Google

Moving home can be stressful and even more so when the reason itself is difficult. I am not exaggerating when I say that the whole process took 2,5 years for me and the stress was sometimes overwhelming - dear Fiona had me on the phone in tears at times. Hamptons is an estate agent with such genuine staff and I would not have found my beautiful home for me and my boys if it wasn’t for Fiona keeping an eye out when I wasn’t even looking! If I am ever to move again, I’ll be back but I hope it’ll be a good few years 😘

Kat · 2 January 2025

★★★★★ 5/5

Google

The whole team at Hamptons were excellent in finding us a new house and assisting through the sales process. John Carini, Fiona Hill and Richard Goss were brilliant and addressed all our queries fully throughout, going above and beyond what we would have expected. Janine van der Lee was very helpful in progressing the sale.

Sam · 11 October 2023

★★★★★ 2/5

Google

We had a very unpleasant experience with this estate agents. When we moved out, there was a poor handover of information from the previous estate agents who we had signed on with. My partner and I felt we had to constantly double check the work. I would make sure you have written proof of everything from the start of your tenancy. We had to show old emails to make sure that we were not charged for professional cleaning of the flat (it had previously been left to us in a poor-moderate condition). The inventory was also handled badly. There were mistakes made on multiple occasions, for example, they tried to charge us for hooks we did not place. Definitely worth going over the inventory with a fine toothed comb to make sure they do not try and charge you for pre-existing structures/damage to the flat. edit 8/11/19 I am unsure why this review is coming up as being posted 2 weeks ago. I posted this review years ago and received a reply at the time. It accurately described our experience.

Rebecca · 16 June 2020

★★★★★ 5/5

Google

As good as it gets. We sold an elderly relative’s property through Hamptons in Harpenden whilst the market was depressed due to rising interest rates etc. We invited four agents to the property and took no time to choose Hamptons on the basis of the professionalism and business-like manner we noticed at the initial meeting. The brochure was prepared quickly with particularly excellent photographs and the active marketing began soon after. It continued for several months - not unusual at the time - but throughout the communication from Hamptons was exemplary and at all times senior staff were readily available by email and phone. Once an offer was received a dedicated ‘Sales Progressor’ came into play. She maintained regular contact with all parties and undoubtedly helped the process to run smoothly, keeping us informed continuously. In Harpenden there is a lot of competition in terms of estate agents, including from the biggest national firms, but Hamptons provides a premium service at the same cost as the others. Strongly recommended.

Yacht · 11 October 2024

★★★★★ 5/5

Google

Thank you to the Hamptons team in Harpenden. Hamptons were fantastic in ensuring my sale went through smoothly. Communication was excellent from start to finish. The team went above and beyond and I am very grateful.

Katie · 16 February 2026

★★★★★ 5/5

Google

The team at Hamptons were super attentive throughout my purchase process - from flagging new properties that could be of interest to their continuous communication and assistance while we were in the process of completing a purchase. Could not recommend using Hamptons more highly. Particular shout-outs to Richard Goss for handholding our purchase every step of the way and Fiona Hill for squeezing us ino an already full viewinf schedule for what ended up being our future home!

Paul · 11 October 2024

★★★★★ 5/5

Google

Thank you to the team, especially, John and Janine at Hamptons Harpenden for guiding us through a long process with numerous viewings, several offers and a number of circumstantial challenges. Their communication, accessibility and pragmatism helped the process along. We appreciated their support.

Shaun · 28 November 2025

★★★★★ 5/5

Google

Had a great experience with McLains. The team were down-to-earth and easy to talk to, which made the whole process feel less daunting. They were quick to answer calls and emails, and nothing ever felt like too much trouble. Definitely recommend them if you want a smooth property purchase.

H · 27 September 2025

★★★★★ 5/5

Google

We have used Hamptons in Harpenden for a number of years as our rental agency as we live overseas and have found their service nothing short of First Class. I would like to thank the team for all their help and support during our recent sale.

Larry · 11 October 2025

★★★★★ 5/5

Google

Very respondent and happy to help with a lot of general queries and support

Charlie · 11 May 2026

★★★★★ 4/5

Google

Very professional team. Julian, John and Janine worked very hard and kept us well informed of progress/developments. We are very pleased with the outcome.

Valerie · 16 February 2026

★★★★★ 5/5

Google

Excellent service all round from Julian, Richard and Janine. Unlike any other agent I have sold through, Hamptons have a "sale progressor" who focusses on making sure everything progresses smoothly. I highly recommend this team if you are selling your home in Harpenden.

Emily · 17 August 2025

★★★★★ 5/5

Google

I had the pleasure of speaking with a very helpful estate agent, even though I wasn’t looking to buy or rent a property. My inquiry was not directly related to their usual services, yet they went out of their way to assist me. Their kindness and willingness to help were truly appreciated.

Tendai · 16 April 2025

★★★★★ 5/5

Google

We have had an excellent service from Richard at Hamptons. He helped us buy our new home and we cannot recommend enough the personal service we received. Massive thanks to Richard and the team. It was refreshing to receive such honest, professional and sincere service. Thank you.

Rahima · 11 October 2022

★★★★★ 5/5

Google

I would highly rate Hamptons. I recently bought a property through them in Harpenden and completed on the sale in less than 8 weeks. Ellie was fantastic the whole way through and answered any queries quickly and professionally. I have now rented that property out through Hamptons and both Susan and Sally have been amazing in getting me a great tenant and helping me navigate through everything that needed to be done. If I was to buy or sell again I would go straight to them.PositiveResponsiveness, Quality, Professionalism

Lisa · 16 June 2022

★★★★★ 5/5

Google

We have recently purchased a property through John Curtis and felt the whole process was seamless and stress free, great communication from beginning to end. The team here are all extremely professional, knowledgable and kind. Richard and Ellie in particular were instrumental in making our purchase possible. We would not hesitate to recommend John Curtis in the future.

Lauren · 16 June 2020

★★★★★ 5/5

Google

Excellent service from Richard, Fiona and all the team. From start to finish they offered professional and tailored advice with great accompanied viewing and structured feedback. The whole process was very smooth and we achieved a record breaking 6 week turnaround from offer to completion with much efficient help from Janine - Hamptons dedicated sales progressor. Thank you to the whole team.

Simon · 11 October 2024

★★★★★ 4/5

Google

Having just concluded our purchase of a property through Hamptons please note my open and honest views... The sales function was handled by Fiona Hill who was utterly outstanding from beginning to end, truly (6* for her!). When we had an issue, Richard Goss stepped in to give some fabulous advice despite it seemingly going against his short-term business interest, thanks. However, and despite the very best efforts of Janine, the sale got almost interminably delayed due to the lack of close management of the vendor(s). This cost us considerable (wasted) time, the collapse of our sales and hence thousands of pounds as we had to distress sell to keep the chain intact. And considerable emotional stress. The vendor issues could, and should, have been dealt with much earlier and much more professionally by Hamptons as they were the agent of the vendor, obviously. Despite all that we are, ultimately, incredibly happy with our purchase so a final big 'thanks' to Fiona for application and dedication above and beyond the call of duty!

MAC · 11 October 2023