Every review we hold for the Harold Wood office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleFantastic service and excellent customer support from Charlie taking us step by step through the process of getting our home. A brilliant experience and a top service.
Martin · 26 March 2025
Agent replied · 26 August 2024
Hi Martin
Many thanks for taking the time to post your comments.
I was pleased to read that our lettings team in Harold Wood, and in particular Charlie were able to provide you with a great service and kept you informed every step of the way. We all appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleChose Beresfords as Chris was very professional in his approach. The team at Beresfords helped us get our move over the line despite lockdown interruptions.
Andrew · 26 March 2021
Agent replied · 6 July 2023
Hi Andrew,
Many thanks for your 5 star award and positive comments for the team at our office in Harold Wood, and in particular Chris. With may years of experience between them, your transaction would have been in very safe hands during these challenging times. We really appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleOn short notice she managed to arrange a viewing on the same day Saturday afternoon with the seller of a lovely property, as well as printing out copies of other properties in the area. Very much appreciated by us. Very friendly and efficient
Bernhard · 26 March 2024
Agent replied · 26 August 2024
Hi Bernhard,
Thank you for taking the time to post your 5 star review for the team at our office in Harold Wood. The ladies are all focused on providing the best possible customer care and will always go the extra mile to accommodate our clients. They will be pleased to hear you were impressed with the service and look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleProfessional, responsive, reliable. Used them twice now. They are the best estate agent.
Domenica · 14 May 2025
Agent replied · 29 December 2025
Hi Domenica,
Many thanks for your 5 star award and kind comments for the team at our office in Harold Wood. We have many returning customers like yourself and appreciate … More
★★★★★ 5/5
Googleexcellent customer service. Very attentive to all needs. Very pleased throughout
Eliana · 25 April 2025
Agent replied · 29 May 2025
Hi Eliana,
Thank you for posting your recent review. I am pleased that you have found our lettings team in Harold Wood to be attentive and efficient throughout your … More
★★★★★ 5/5
GoogleExcellent service from Chris and his team, made the whole process of moving house a whole lot easier.
Simon · 26 March 2021
Agent replied · 6 July 2023
Hi Simon,
Thank you for your 5 star award for the team at our office in Harold Wood, and in particular Chris. The team are all focused on providing the best possible customer care and will really appreciate your kind comments. We wish you many happy years in your new home and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 4/5
Googlea responsive attitude to a awkward positition, it took 8 monuths to change contract. Me & my wife at times wanted pull out.If it hadn't been for chris clark of BERESFORD AT HAROLD WOOD, his encouragement kept us going. thank you chris all the best. ps 8 month is a long time if you could speed up the process BERESFORD WOULD HAVE GOT 5 STARS
Albie · 26 March 2021
Agent replied · 6 July 2023
Hi Albie,
Thank you for taking the time to post your 4 star review for Chris who is based at our office in Harold Wood. With many years of experience, your sale would have been in very safe hands. Whilst Chris will do all possible to progress a transaction through to exchange and completion smoothly , sometimes issues crop up which are out of our control and may take a little time to resolve.
We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleCharlie and William are the best. They were very helpful.
Yaw · 26 March 2025
Agent replied · 25 December 2024
Hi Yaw,
Thank you so much for posting your recent review. I am pleased that both Charlie and William were helpful and efficient throughout your recent dealings with them. I know they will both be very grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleHi ,
I would like to say a big thank you for Hannah !
She is very professional and nice ! The company has to be very proud to have a person like her ! She deserve a promotion for sure !
I really recomandate her !!!
Ana · 26 March 2023
Agent replied · 31 May 2023
Hi Ana
I am very grateful of you taking time out to provide us with your positive feedback regarding Hannah. We are in fact very pleased that she is part of our lettings team. We all very much appreciate your 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleWe have recently been assisted by Lizzie Austin, with our new home, her service was superb, and we appreciated all effort and care with my family.
Fernando · 26 March 2023
Agent replied · 31 May 2023
Hi Fernando
I am pleased that you were happy with the service provided by our local lettings team, especially Lizzie. We are all grateful for your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleWe were very pleased with Chris as he came prepared and a lot of effort was put into the evaluation.
Erna · 26 March 2023
Agent replied · 31 May 2023
Hi Erna,
Many thanks for the 5 star google review for Chris at our office in Harold Wood. With years of experience, Chris would have been perfectly placed to value your property and outline a marketing strategy tailored to your requirements.
Your kind comments are much appreciated and I hope that Chris can assist you with the marketing of you property, should you choose to go ahead.
Alison Horsley, Customer Services Manager
★★★★★ 4/5
GoogleThe staff at Beresfords were helpful, professional and assisted in finding me a lovely property at very short notice.
Nathan · 26 March 2023
Agent replied · 6 July 2023
Hi Nathan
Thanks for your feedback. I’m pleased we were able to source a suitable property for you in a short space of time.
Best wishes
Steven Bond Managing Director, Residential Lettings
★★★★★ 5/5
GoogleFriendly estate agents offering normal estate agent services.Good Comms and dedicated professional staff.
Sam · 26 March 2023
Agent replied · 31 May 2023
Hi Sam,
Many thanks for the 5 star award and kind comments for the team at our office in Harold Wood. The team work really hard to provide the best possible customer care, keeping in regular contact with all parties whilst guiding and supporting throughout the process. We appreciate you sharing your experience and look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleHelpful, professional and reasonable. Recommended.
Paul · 26 March 2022
Agent replied · 6 July 2023
Hi Paul,
Many thanks for the 5 star award and positive comments for the team at our office in Harold Wood. I am pleased you were impressed with the level of service extended to you and appreciate you sharing your experience. Thank you for the recommendation, we look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
★★★★★ 5/5
GoogleRating only, no written review.
Chirag · 5 March 2026
Agent replied · 26 March 2026
Many thanks Chirag for the 5 star award for the team at our office in Harold Wood. It is pleasing to note you were impressed with the service received and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Director
★★★★★ 5/5
GooglePrompt service
ATM · 23 December 2025
Agent replied · 26 March 2026
Many thanks for posting your review. We all appreciate your kind words and 5-star rating.
Steven Bond
Managing Director - Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Christopher · 31 August 2025
★★★★★ 5/5
GoogleRating only, no written review.
Mary-Ann · 1 August 2025
Agent replied · 29 December 2025
Hi Mary-Ann
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Harold Wood.
Steven Bond
Managing Director, Residential Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Abraham · 1 August 2025
Agent replied · 29 December 2025
Hi Abraham
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Harold Wood. … More
★★★★★ 5/5
GoogleRating only, no written review.
Daniel · 29 April 2025
Agent replied · 26 March 2026
Hi Daniel,
I just wanted to say thank you personally for taking the time to leave a 5 star rating regarding the service provided by our lettings team in Harold Wood. … More
★★★★★ 5/5
GoogleGreat service.
Marta · 26 March 2025
Agent replied · 26 March 2026
Hi Marta,
Many thanks for the 5 star review for the team at our office in Harold Wood. It is pleasing to note you were impressed with the level of service extended to you and hope we can be of further assistance to you in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleGreat service.
Marta · 28 October 2024
Agent replied · 11 November 2024
Hi Marta,
Many thanks for the 5 star review for the team at our office in Harold Wood. It is pleasing to note you were impressed with the level of service extended to you and hope we can be of further assistance to you in the future.
Alison Horsley, Customer Service Manager
★★★★★ 4/5
GoogleRating only, no written review.
Shyama · 26 March 2024
Agent replied · 26 August 2024
Hi Shyama,
Many thanks for the 4 star review for the sales team at our office in Harold Wood. I am pleased you were impressed with the level of service extended to you and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Service Manager
★★★★★ 5/5
GoogleRating only, no written review.
Tony · 26 March 2023
Agent replied · 6 July 2023
Hi Tony,
Many thanks for the 5 star review for our office in Harold Wood. I am pleased you were impressed with the level of service received and thank you for sharing your experience. We look forward to assisting you again in the future.
Alison Horsley, Customer Services Manager
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.