5/5
GoogleJames and Amber are fantastic, very friendly and comfortable to talk to. Good service thank you very much!
Trusted Agent profile · Harlow
William H Brown Harlow reviews
★★★★★
1,553 reviews across 2 platforms
15 Broad Walk, Harlow, CM20 1HX
William H Brown's office in Harlow, at 15 Broad Walk, is rated 2.7 out of 5 across 1,553 reviews on two platforms, including 372 Google reviews rated 4.8.
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Reviews
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
Google1/5
TrustpilotAwful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
5/5
GoogleHarlow WH Brown is friendly and very helpful, I would recommend to friends and family.
5/5
GoogleRating only, no written review.
Agent replied · 27 December 2025
It’s lovely to know you had such a great experience, thank you for your feedback! We’d welcome any further details you’re willing to share.
5/5
GoogleProfessional & efficient. Nothing is too much for the team. Amber and James have been especially helpful
5/5
GoogleExcellent service all the staff at the Harlow branch were very helpful and professional
1/5
TrustpilotSwaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
5/5
TrustpilotSuccessful purchase
All good although communication could have been more effective at times.
5/5
GoogleExcellent service all round from the team. Never any problems. Very smooth process. Thanks again
5/5
GoogleEveryone has been very friendly and helpful throughoutPositiveProfessionalism
5/5
GoogleBrilliant communication and team work with these guys
1/5
TrustpilotDidn’t pay our money back totally…
Didn’t pay our money back totally unsatisfied
1/5
TrustpilotSara Nelson hate foreign
The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.
1/5
TrustpilotDisgraceful company
Disgraceful company. very unprofessional and greedy company. I would never use them.
1/5
TrustpilotAbsolutely awful poor communication and…
Absolutely awful poor communication and incorrect information given on several occasions through out my purchase
1/5
TrustpilotKing's Lynn office
King's Lynn office. Incompetent and compulsive liar's
5/5
GooglePleasant team, responsive and helpful.PositiveProfessionalism
5/5
GoogleVery welcoming & helpful in finding our perfect home. Great esate agents!
1/5
TrustpilotThey are a rip off company
They are a rip off company. Stay clear away from them.
1/5
TrustpilotAwful and Unprofessional.
Awful and Unprofessional.Pick any other letting agency.
5/5
GoogleThey are very professional.
5/5
GoogleGreat service Always! 10/10
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
Thanks for your feedback and we’re really sorry if things didn’t go as expected. If you don’t mind sharing more, just drop us an email at complianceresidential@sequencehome.co.uk and we’d love to help.
5/5
GoogleBrilliant agents!! Friendly staff, excellent service, very welcoming
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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Tell us what you need and we'll put you in touch. William H Brown hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Harlow.
