5/5
TrustpilotProfessional and fast
Professional and fast! We had been looking for months before going to William H Brown and Molly found us what we were looking for in a matter of weeks.
Trusted Agent profile · Harlow
William H Brown Harlow reviews
★★★★★
1,585 reviews across 2 platforms
15 Broad Walk, Harlow, CM20 1HX
William H Brown's office in Harlow, at 15 Broad Walk, is rated 2.7 out of 5 across 1,585 reviews on two platforms, including 400 Google reviews rated 4.8.
Reviews
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotKeep phone me when I told them on more…
Keep phone me when I told them on more than one occasion to take my name off there calling list im not interested.
5/5
GoogleExtremely happy with the team at William H Brown in Harlow. They were professional and very helpful and put me at ease immediately. The service they provided was first-class and they made the whole experience totally stress free.
1/5
TrustpilotTerrible services if you're buying from…
Terrible services if you're buying from them. Make you wait ages for keys useless
5/5
GoogleAfter a bad experience with a different agent I especially appreciated dealing with Spencer, very motivated can do approach, nothing's too much trouble, very pleasant and efficient to work with, thank you very much for all your help getting my new housePositiveResponsiveness, Professionalism
1/5
TrustpilotDon't ever rent from them
Don't ever rent from them. I rented 2 properties, hoping the second experience would be somewhat better. Absolutely disgusting behaviour from management. Always having to chase them for weeks when things go wrong. When lanlord refuses to put things right they simply do not care.
1/5
TrustpilotGt Yarmouth branch office the most…
Gt Yarmouth branch office the most inefficient Estate agent I've ever dealt with. No concept of customer service whatsoever.
1/5
TrustpilotTold me during covid that if I was to…
Told me during covid that if I was to sell with them I would have to wear a mask in My OWN Home
1/5
TrustpilotVery rude
Very rude, dishonest, liar and they don’t know how to speak with customers. They are very great liar and liar.. please be aware these kind of agency.. the agency makes me high temper and he waste my 2 days 8hrs expenses!!! I never have experience like this person.. go hell
4/5
GoogleFrom start to finish it all went smooth with clear communication and helpfulness of staff and in particular the manager. Hope we deal again with another property.
1/5
TrustpilotAvoid Avoid Avoid
Trust me- just don't, cant go into specifics just yet as may be taking legal action against this bunch of questionable ethics cowboys, but lets just say I have experienced similar issues to other reviewers as well as a possible forging of a signature on a contract
5/5
TrustpilotThroughout this difficult time WHB have…
Throughout this difficult time WHB have helped us move into our new family home and with a baby on the way it's been abit stressful. But what a fab job would like to say thankyou to WHB and our landlord for all your help.Amy & Charlie
1/5
TrustpilotI made the worst choice with this…
I made the worst choice with this agency. They took my money before the bank confirmed the loan. I find it very difficult to answer your phone, email. Avoid this agency so you don't waste your money
5/5
GoogleHad the pleasure of dealing with Amber and James from there lettings team. I can't recommend them enough. I would definitely work with the again.
5/5
GoogleI can honestly say that if it hadn't been for Ben, we would have given up on this nearly 8 month ordeal, caused by one solicitor further up the chain. Would wholly recommend them....PositiveResponsiveness, Professionalism
5/5
GoogleI highly recommend this branch. All staff were extremely helpful, pleasant and have assisted me though the sale of my property. I lost my first buyer but within a day they were back on the case and a new purchaser was found. Well done team
5/5
GoogleWe dealt with a gentleman called Spencer. He was very professional and friendly. Nothing was a problem. We just bought our first home and all the team at William h Brown made this a stress free process. Thank you.PositiveResponsiveness, Quality, Professionalism
5/5
TrustpilotI received the best customer service in William H brown estate agent harlow branch.
I received the best customer service from Ben,- i had a lot of queries and he dealt with them very professionally.I would definitely recommend william H brown Estate Agent,harlow branch. I'm a very happy customer
5/5
TrustpilotMade house purchase smooth and stress…
Made house purchase smooth and stress free. Friendly staff.
1/5
TrustpilotPlease stop cold calling at my door
Please stop cold calling at my door. Please stop spamming me with mail. If I required your services I would contact you. I've requested you removed me from your database (A database I have never registered on or even been in contact with your for any reason!) Total pests
1/5
TrustpilotToo bad you can't lose stars
Too bad you can't lose stars. A bad agency that doesn't contact you back. I think I'm doing tricks with the agents and mortgaging their advaizer. I DO NOT RECOMMEND TO ANYONE. Stay away
1/5
TrustpilotIt is not a property agency anymore
It is not a property agency anymore, it's a auction company to selling them more than probably more commissionLook at their listing in Rightmove
5/5
GoogleHighly recommend the lettings team. Amber, James and Alice are all very knowledgeable and great to deal with from a landlord point of view.
5/5
GoogleThank you for everything, You are the best in everything you do, we have always been very satisfied with the staff, Everyone is very involved and very responsible, The best !!!xxPositiveResponsiveness, Quality, Professionalism, Value
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
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