Every review we hold for the Harlow office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotHappy Stay and Helpful Asset Manager
We were newly moved to this country and we are very happy that we found Simple Life as our first home in UK. The house is well equipped with all necessary home appliance the house was well cleaned before we moved in. The location is great very closed to different supermarket and the city centre. Annabelle is out asset manager and she has been very helpful and responsive for our request everytime we need help. Great job Annabelle!! I had already referred few friends to stay on Simple Life.
Carly · 27 February 2023
Agent replied · 30 July 2023
Thank you for your review Carly! We're delighted to hear that you've had a great experience with us. Remember to claim you refer a friend incentive shopping vouchers when your friends move in!
★★★★★ 4/5
TrustpilotEasy application process and helpful staff!
The process to get a home with Simple Life was easy, however I had to call to get the information but my husband and I were kept in the loop constantly. We now have a beautiful home that we will be moving into after just one week. Shout out to Christine and Daniella who gave me the information and quick email responses, very helpful and lovely staff. Looking forward to moving into our new home as I hope our experience with them is as successful as the application process!!
Esther · 17 February 2023
Agent replied · 29 October 2023
Thank you for your lovely review Esther! Looking forward to having you move in!
★★★★★ 1/5
TrustpilotExtremely frustrated with Simple life
Extremely frustrated with Simple life. My husband and I were interesting in renting a property but we were told due to recently completing an IVA we would need a guarantor to rent. Between us we earn over £80k and completed our IVA 14 months earlier than planned. Both sets of parents are retired and we've never been asked for a guarantor before. There was no consideration for why we went into the IVA and also how we managed to complete it early.
Leann · 24 December 2024
★★★★★ 1/5
TrustpilotHard life not simple life…
I reported that our living room heater is not working since 22 November 2022. My wife is pregnant, they know this, I don’t owe them rent, I pay early. Today is 13th January 2023 and still the issue has not been fixed, I have called 3 or 4 times to remind them of the issue. Do they want something to happen to my wife in cold winter . There is still the issue of the cracks in the walls & ceiling I reported in the same time, still no one has come. Please can you put us out of this misery and send someone already.
Abdullahi · 13 January 2023
Agent replied · 29 October 2023
Hi Abdullahi, Thank you for making us aware of the issues you are facing. We have looked in to your records and we can see that when this issue was raised, it was sent to the developer and they marked this as complete on 23rd November, but shortly after, you confirmed that this wasn’t the case. We can assure you that we have been chasing our housebuilding partner to get this in working order for you, but frustratingly we were struggling to get it escalated with our partner, as a result we have escalated this at Simple Life and chosen to instruct the works outside of the housebuilder. We’re pleased to confirm that a contractor is attending today.
★★★★★ 1/5
TrustpilotZeron customer service and highly unprofessional
I don't know what the good reviews on here is all about but if you want your sanity and mental health. Avoid this company like a plague.
Pet · 18 September 2026
Agent replied · 24 September 2026
Hi there,
Thank you for taking the time to share your feedback, we're sorry to hear your experience hasn't met the standard we aim for.
We have previously reached out to request further information so we could look into your concerns properly, but we haven't yet received a response. From the details available to us, we're unable to confirm you as a current or former customer, which means we can't investigate the issues you've raised without more information from you.
If you'd still like us to review this, please email complaints@simplelifehomes.com with your name and property address, and we'll pick it up straight away.
Kind regards,
Simple Life Homes
★★★★★ 1/5
TrustpilotNice property shame about the letting agent
Awful company. Unhelpful, 4 months on from leaving last property still no deposit returned, charges on deposit but no work carried out, list is endless. Moved into another Simple Life property only because the property suited my situation, would have been so much better if it was a different landlord. Day I moved in Garage door wouldn't open, they said it's not urgent! Err yes it is urgent as I'm just out of hospital after cancer operation & had to put all big stuff in there until I could get help moving it as accommodation is all upstairs, they refused so I either had to cancel the move or get a locksmith which I had to do! Sent them the bill & they refuse to pay it. Dont let it out if its not ready or fully accessible, Simple really. I do all my own maintenance & done all the outstanding snagging when i moved in as they have no urgency on anything.Update on deposit: they are now withholding all my deposit after agreeing to pay me £238 which I have in writing. They are also charging me for garden works which is over £1100. Problem is they haven't done any work & the new tenants in there love it. Its like taking your car in for a service, you getting a bill, get home & find out its not done! My ex neighbours were charged for a full redecoration when they moved out which wasn't done. Wave goodbye to any deposit if you rent through this lot!UPDATE 30/11/2022They have left an answer on my review which clearly states: We can assure you that dilapidations charged for, will be carried out at the property to return it to the original condition.I have been round to check what I've been charged for & low & behold they have done less than half of what should have been done. I have requested half of the £1100 charged to me be returned along with other monies they still owe me. I'm still awaiting a response. Good luck to anyone disputing anything with this mob. I suppose it will have to be TDS who sort it out. Glad I've got photos to back up what they've fraudulently claimed to have done at my expense.This is now over 4 months waiting!!FURTHER UPDATE JANUARY 2023Still no deposit monies recieved 6 months since moving out. Now with TDS to adjudicate. Just beware of renting with Simple Life, con merchants who will do everything they can to nick your deposit!
Mark · 8 January 2023
Agent replied · 27 August 2023
Hi Mark,Thank you for getting in touch via Trust Pilot and apologies for any delay in responding to you. I am aware that the team have been in communication with you since leaving your review.We’re sorry that you feel that the deductions for the garden are unreasonable. We make it very clear that residents must fill out an alterations request form before making changes to the property. This is so we can protect the asset and manage resident expectations on what condition the property should be returned to, preventing disputes. As we have a large portfolio of homes, we must be able to manage and maintain them efficiently. Whilst this means we will approve some alterations without the need for the customer to change them back at the end of their tenancy, there are also some limitations on adopting new assets. This is made clear at the alteration request stage. We can assure you that dilapidations charged for, will be carried out at the property to return it to the original condition.
★★★★★ 5/5
TrustpilotSimplelife application
I am currently applying to rent with Simplelife Homes and I would like to say a big thank you to both Amber and Paulina who have both provided excellent customer service, there to speak to with understanding and very helpful, quick reply to emails and generally go the extra mile. Thank you for your help you've made the experience a really good one.
Sarah · 15 December 2025
Agent replied · 25 December 2025
Thank you so much for taking the time to leave such a lovely review. We’re delighted to hear that Amber and Paulina have provided excellent service and supported you throughout your application.
We’ll be sure to pass on your kind words to them. It’s great to know they’ve helped make the experience a positive one for you, and we wish you all the best with your application.
★★★★★ 2/5
TrustpilotIt doesn't make sense that they…
It doesn't make sense that they increase the rent every year!!! They tell you it's in line with current inflation! Which is a complete rip-off! Avoid if you can or be ready to part with £100 increase to your monthly rent! So each year, your rent goes up by £1200,please make it make sense!!
Lola · 30 August 2024
Agent replied · 29 October 2023
Hi Lola,We’re sorry to hear that your rental increase is not in line with your expectations. Firstly, we would like to just clarify, we are not an Affordable Housing Provider, we provide private market for rent properties.We do our very best to strike a balance between taking a fair view on rental increases for our existing residents, whilst still aligning as best we can with the UK property market from a business perspective. Unfortunately, rents across the UK have increasing considerably. We try to manage resident expectations regarding rental increases from the offset of a tenancy - it is made very clear in our tenancy agreements that rents will be reviewed and rise each year and unfortunately, like any business, we are unable to avoid that. If your rent is no longer suitable then we would be happy to help you find another home more suitable for your budget.
★★★★★ 5/5
TrustpilotProfessional letting agency
From submitting our application to getting the keys we where always kept up to date with the process. House is beautiful, front gardens are maintained by the housing association and we found 1 fault eith the property and it was dealt with same day. As tenants we can not complain in the slightest.
Katie · 15 September 2024
Agent replied · 26 October 2024
Thank you for your wonderful feedback!
★★★★★ 1/5
TrustpilotAwful experience - they WILL wrongly take your deposit
Gorgeous homes, but be so careful when you leave…They will lie/rip you off/keep your deposit for absolutely no reason…trust me they will find something. My house was looked after clean and in great condition when I left but I was lied to repeatedly, accused of things I hadn’t done, and they wanted most of my deposit back. The staff are rude and incompetent. Jade in lettings is so condescending and rude on the phone for no reason, come across argumentative and I’ve no idea why (unrelated to deposit dispute). Heather the property manager of Hilton Park is a liar and is incapable of doing things properly, constantly getting things wrong and giving the wrong information in the leaving process. They’ve charged me for something that isn’t even on their own inventory report which is beyond me…Such a shame as their houses are lovely but I would never recommend them. Disappointing.
HV · 15 December 2022
Agent replied · 29 October 2023
Hello,Thank you for your review. Following your feedback, your check out report and subsequent deductions have been escalated and further reviewed, and we’re pleased to say that we have increased the landlord share of some of the deductions proposed, which we hope you find to be fair.We’ve also reviewed all the communications between yourself and the staff you mention. We can see that your Asset Manager did make some errors and had some misunderstandings which was apologised for at the time. We can assure you that these were unfortunate genuine mistakes and we’d like to extend our apologies for any confusion caused. We have also reviewed all conversations you had with Jade and we’re happy that all comms were dealt with in a professional manner.Since leaving your review, we understand that James Hardern has been appointed your main point of contact and has been in touch with you on a number of occasions to ensure the rest of your experience with straight forward and helpful.
★★★★★ 5/5
TrustpilotHave lived in a simple life home for 5 years
Have lived in a simple life home for 5years now . Love the house and area. Always keep the estate looking nice and tidy . Usually problems are dealt with. Hope rent doesn’t go up anytime soon or we will be homeless
Sean · 2 June 2026
Agent replied · 29 October 2023
Thank you for taking the time to share your experience, we're delighted to hear your positive feedback.
Please note that rent reviews are conducted once per year, and residents will always receive a minimum of two months' notice before any increase takes effect.
If you have any questions or concerns, please don't hesitate to contact us. We're always happy to help.
★★★★★ 1/5
Trustpilot⚠️ STAY CLEAR OF THIS COMPANY ⚠️
Please take time to read this review as I want to warn people about this company before they take other peoples hard earned cash wrongfully. First issue i was told a set date i was going to move into the property and they were going to call me for all the details, wasn’t contacted so i reached out to them only for them to tell me that my move in date had been pushed back by TWO weeks, cost me a lot of money to move my furniture back into storage! When i finally moved into the property it was shocking, no door number, scratch on the door (i reported it and he put the door number on and said he’ll be “back to get the paint” and never returned). Inside were a THICK layer of dust and debris all over the kitchen counter from the builders and foot prints on the floor and carpet, had to spend loads of money on cleaning products to get them out. Cracks in the walls, and the garden kept flooding when it rained causing big patches of the garden to die because the builders did a cowboy job of levelling out the garden. Sewage smell always coming up from the kitchen sink too and a leakage behind the bathroom wall that caused a yellow stain that was reported and never fixed. Here’s comes the worst part, moving out of the property they’ve now decided they want to keep my entire deposit and add additional charges for “damages” I took it to dispute with the tenancy deposit scheme it was getting handled through email but i unfortunately loss access to it, i reached out to THREE different simplelife members to ask them the name of the company that was handling the deposit dispute and asked for their email and were IGNORED by , IRFAN & RODOLFO, (Tahir was the only one that seemed to care and help tried his best to help me which i’m grateful for) i reached out to Tahir again and finally he was able to get one of the two mentioned to email me back. By the time one of them got back to me the deadline for me to submit my evidence for the dispute of my deposit was over so simplelife took it all. It explains why i was ignored for three weeks. Calculated scammers. Moving into this property was cash loss from start all the way to finish. Absolutely disgusted how there’s a cost of living crisis and this company are taking money that rightfully doesn’t belong to them. Deducting money from tenants deposits when the builders did a botched job and falsely deducting cleaning charges is absolutely absurd. Stay far away from this company! don’t let the good reviews fool you
Shards · 12 December 2022
Agent replied · 29 October 2023
Hello,Thank you for supplying us with further identifiable information via Trust Pilot, allowing us to locate your tenancy and records.Since leaving your review we have reviewed your move in inventory, and we are happy that the home was in clean condition with everything in working order. Our communication records have also been checked and we can see no communications reporting that you were unhappy with the cleanliness of the property when you moved in.Upon also reviewing your check out report we can confirm that the end of tenancy charges that were proposed are unfortunately justified.Any deductions that are to be disputed go through an independent adjudicator (The Tenancy Deposit Scheme) acting on behalf of both parties. We can see that you raised a dispute for some of the deductions, however, when you were invited by the TDS to make a submission, no submission was subsequently made. You emailed Ifran asking for the TDS contact details on 9th November, to which he replied to you on the same day.
★★★★★ 5/5
TrustpilotHannah Bishop from Simplelife has made…
Hannah Bishop from Simplelife has made the process of finding a new home for me and my kids very easy. She’s always available at the end of the phone and responds to my e mails quickly. She sorted out a really important query for me recently in a timely manner which took away a lot of stress I was feeling. We love our new home and can’t thank Hannah and simple life homes enough ⭐️
Sophia · 23 May 2023
Agent replied · 9 June 2023
Thank you for your review Sophia! We will make sure Hannah has a copy of your lovely feedback!
★★★★★ 1/5
TrustpilotDO NOT RENT FROM SIMPLE LIFE
DO NOT RENT FROM SIMPLE LIFEI have rented from them for 2 years, moved in with an agreed rent of £650, this was August 2020, last December they decided to put the rent up to £675, a little excessive for the area but I agreed, this week I received an email stating that the rent is going up to £720! A rise of £45 per month! £70 rise in 2 years! In the current time when hard working people are already struggling this is not an affordable amount, in reply to my questioning this rise all they can say is “in line with current rent rates in the area” having researched this the current average rent in my area is £678, not to mention that the house although in Leigh is in the worst area of leigh so not really even worth that.Also the oven stopped working about 4 months after moving in, I reported it and was told to complain directly to the manufacturer! Surely this is a landlord responsibility or always has been in property I have previously rented, the houses are all built on the cheap, walls paper thin, carpets the cheapest you could find and the lino in the kitchen and living room is awful, cheap and nasty, impossible to keep clean and coming away at the edges, also within 2 months of moving in the side of the stairs developed large cracks all the way up, they sent someone out who filled the cracks with a tube of silicone! It now looks untidy, uneven and stained, could have done better myself. They constantly big themselves up with ‘affordable housing’ and pictures which look nothing like the actual houses, they don’t care about their tenants one bit, their last reply to me was basically if you don’t pay the rent increase move out, must add I have always payed rent before due date and looked after the house. This seems very common, speaking to neighbours this is standard practice from them and also seems a few have a lot of trouble getting deposits returned after moving out
Mrs · 21 November 2022
Agent replied · 29 October 2023
Hi Samantha, Thank you for your message and feedback. Firstly, we would like to just clarify, we are not an Affordable Housing Provider, we provide private market for rent properties. We do our very best to strike a balance between taking a fair view on rental increases for our existing residents, whilst still aligning as best we can with the UK property market from a business perspective. Rents across the UK are increasing considerably due to inflation, as you can see from the following research, the average rental increase in the UK is currently at 12.3%, whereas the increase mentioned in your review is just under 7%. We do try to manage resident expectations regarding rental increases from the offset of a tenancy - it is made very clear in our tenancy agreements that rents will be reviewed and rise each year and unfortunately, like any business, we are unable to avoid that. https://www.hometrack.com/wp-content/uploads/2022/09/UK-rental-market-Q3-final-HT.pdf As you have been with us for 2 years you will know that you are always given advance notice of any rental increases and you have the opportunity to end your lease with us and move to another property if the rent isn’t suitable. We’re sorry if this isn’t aligned with your expectation but we do hope to see you stay with us. In reference to your maintenance comments, we have checked our system and there is no record of an issue with your oven ever being raised with us. You are quite right, this would be deemed as our responsibility and you shouldn’t have been told to contact the manufacturer yourself, we can’t currently find any record of this, but if you have a copy of these communications, we would ask that you pass a copy on to us so we can investigate and ensure that this doesn’t happen again. Additionally, it is common for settlement cracks on the stairs to appear in new build properties, this was picked up in our 9 month inspection and was filled with decorators chalk which is a standard solution for this repair. If you are dissatisfied with the quality of this work, please take some pictures and send them over to us so we can review.
★★★★★ 5/5
TrustpilotI’m pleased I found Simple Life to help…
I’m pleased I found Simple Life to help me with my journey of finding rented accommodation that is also pet friendly. I never knew how difficult this would be as so many landlords refuse pets. Having owned my home I’ve never rented before but due to circumstances changing I needed to look for new accommodation. I’m so pleased Christine has been on hand to answer any questions and queries and she’s super efficient and helpful. I’m looking forward to hopefully becoming a simple life resident.
Nakita · 19 November 2022
Agent replied · 29 October 2023
Thank you for your review Nakita! We're pleased to hear that you and your furry friend are enjoying your home!
★★★★★ 4/5
TrustpilotSimple Life Resident
I have been following Simple Life developments since 2020 and always hoped to get an apartment from them. Finally happened last year, the process was smooth, the welcome pack box is beyond thoughtful and made me feel at home already. The property layout and design is very modern and bright. Lived at the residence for 1 year. It was more of a family based residence which made me like it more. I see the kids around more and they are so cute and friendly, I remember 2 of them stopped me on my way home one time, and they said they wanted to sing a song for me, listened and that made my day. I also like how the app made things easier in terms is communication and updates. My Asset Manager was really kind, thoughtful and helpful. Thanks so much Olivia Gresswell.
Nifemi · 15 November 2022
Agent replied · 29 October 2023
Hello Nifemi, thank you so much for your lovely review! We so pleased to hear that you have settled in well and you're enjoying your home and the local community!
★★★★★ 5/5
TrustpilotJade you are 100 stars 🌟 🌟 🌟
Simple life you have the best of the best working for you. Jade has been absolutely fantastic, even over the previous months when I called she was always so professional, she was so easy to talk with. She never gave us false hope or info for when the development would be ready. ( i was a right pain always calling ) Today she finally gave us the news we have been waiting for that we have a moving date and keys in 2 weeks. She is a great asset to Simple life homes 🏡. I cannot thank you enough Jade you are fab!!!
Jackie · 14 November 2022
Agent replied · 29 October 2023
Hi Jackie, we're so pleased that Jade has made your journey with us so far, nice and easy. We will relay your lovely feedback to Jade. We're delighted to hear that you now have a move in date and we hope you enjoy your new home!!
★★★★★ 5/5
TrustpilotWe love our new home!
We have been in our Simplelife home for a few months now and couldn't be happier. From the beginning, Jade and Rebecca were absolutely fabulous in talking me through the process and keeping me in the loop as we progressed.But the real star has been my asset manager Olivia Gresswell. We had an issue with the alarm while I was on holiday and she handled it for me and made sure I didn't have to worry about a thing.Nothing is ever too much for her, and she has always been helpful with my documents and even videos to help explain the features of our beautiful home.A++ Olivia! Simplelife, whatever you're paying her isn't enough. She deserves a raise.
Natasha · 7 November 2022
Agent replied · 29 October 2023
Hi Natasha, Thank you for sharing your wonderful experience with us! We will be sure to share your kind words with Olivia, Rebecca and Jade!
★★★★★ 5/5
TrustpilotThank you
My husband and I have been relocation to the UK for just 2 months. We feel so happy that we are living in Simple Life’s house for one month already. As a new comer, we don’t understand the operation of some of the facilities in the house. It is much appreciated that our Asset Manager, Olivia Gresswell, who answered our questions, queries and emails with fast respond, explanation with patient and generous help all the times.We would like to say thank you to Shannah Levey, Referencing Coordinator. She helped us a lot during the referencing procedures so we had had a smooth and fast application experience.In addition, the fact that we could rent a house within 2 weeks after our landing in the UK, Rebecca Evans, Lettings Negotiator was the person who giving a helpful hand to arrange a new home for us. She understood our urgent need for a home so she recommended a soonest available house for us. We love our house very much, it is clean, modern and well equipped with our household needed. It would be highly appreciated to Simple Life team’s support and cooperation.
Cat · 4 November 2022
Agent replied · 29 October 2023
Hi Cat, thank you so much for your lovey feedback! We're delighted to hear that throughout your journey with us, the team has looked after you! Thank you for choosing to rent with us and we hope you enjoy your new home!
★★★★★ 5/5
TrustpilotGreat experience
I've been renting with simple life for over a year now and we've just moved from an apartment to a semi-detached house. A few glitches along the way, but Olivia (asset manager for both developments) and Shanah (referencing team) were absolutely brilliant during the process, and helped to speed things along. Olivia is quick to respond to my many emails (haha), and is ever willing to help find a solution where there's an issue. Our current home is such a beautiful and spacious 3-bed, and I really look forward to the next 12 months with simple life.
Olamide · 3 November 2022
Agent replied · 29 October 2023
Thank you for your wonderful feedback Olamide! We're so pleased to hear that you decided to stay with Simple Life when looking for another new home!
★★★★★ 5/5
TrustpilotFab :) The simple life team especially Olivia are always happy to help in any way they possibly can.
My self and my partner have been renting with simple life for almost 18 months now, we absolutely love our home:) Olivia the asset manager of the team always goes that extra mile to ensure we're happy, safe and is always up to speed to ensure things are exactly how they should be. She is our first point of contact which really does help our experience to be as great as it is due to her kindness, politeness & simply how helpful she is at all times.. even on her lunch break!! I can't thank Olivia enough for everything she does for us and I really cannot recommend renting with simple life enough - if you're thinking about it, do it ! :) xxx
Paige · 31 October 2022
Agent replied · 29 October 2023
Hi Paige, Thank you so much for your lovely review! We will make sure that Olivia is aware of your compliments! We're delighted to hear that you're happy with your home and the service provided.
★★★★★ 1/5
TrustpilotReply to inaccurate Simple Life Homes response
I believe that you can't reply to a reply on Trustpilot and this is the reason why I have had to write a new review.The reason I feel strongly that I need to respond is that Simple Life Homes' reply is quite simply incorrect.Emails were not always replied to in a timely manner - or on occasions not at all - and the subsequent delays in this process resulted in needless escalation. I am more than happy to provide the email trails if required.Reply to latest Simple Life Homes’ latest reply: I know reviews can be edited but, as this is a serious matter, I wanted to make it clear what was happening here and not be lost at the bottom of a post. I suggest you look at my email to you dated 3 March 2021 (saying I hadn’t had a reply from you for several weeks) - maybe your audit somehow missed that one.
Lancashire · 28 October 2022
Agent replied · 29 October 2023
Hello, Please note that you are able to edit/update your existing reviews. Following your original review, we undertook an audit and reviewed all emails received and times taken to respond to you and we were satisfied that these were all responded to in a timely manner. We’re concerned that your comments do not align with our records, so we would like to invite you to contact Adam Stephenson, our Head of BTR so he can establish in more detail where you feel the communication wasn’t suffice Adam.stephenson@simplelifehomes.co.uk
★★★★★ 1/5
TrustpilotUnprofessional service
A dreadful company to have dealings with. I was in the very unfortunate position of being a guarantor (avoid agreeing to do this if you can!) and I got very little help or co-operation from Simple Life Homes when needed. Emails were often not replied to with regards to very important matters and this ended up with me having to pay a bill bigger than necessary to sort things out. It felt as if they just didn't care. They have apologised for their errors but haven't taken any responsibility in any way.
Lancashire · 20 October 2022
Agent replied · 29 October 2023
Hello, Thank you for providing us with more identifiable information via Trust Pilot. Firstly we would like to say that we really do sympathise with your situation as a guarantor. Being a guarantor for someone always needs to be very carefully considered, and in some cases can end up meaning that the guarantor is liable to cover any debt accrued. As this is a legally binding agreement that is signed by the guarantor, unfortunately, there isn’t any flexibility we are able give within the agreement. We have checked our records and we can see that our team were as helpful as possible, with all emails being responded to within a timely manner. The only slightly longer time frames within the process were with solicitors who have to wait on the courts to proceed, therefore these instances are out of our control.
★★★★★ 1/5
TrustpilotCowboys - STEER CLEAR
Terrible experience without even having the chance to live in one of those houses. Enquired about properties in Houghton Regis - was told several properties available, and that the viewing times will be checked with the local rep, no answer back, upon 1 week of chasing if the viewing can be arranged - was told that it is impossible as the tenants live in the property (website states they move out on 19/09) asking how to arrange viewing, was told it is impossible..?!? That was Friday the 16/09 - called this morning, was told no properties available at all, no viewings, nothing available to rent. Yet a new property was added last night on rightmove - unless I am slow, someone must have applied and complete the whole process throughout the night... 1 week to find out if the property is available, another 72hr to arrange viewing and then just to be told that it is impossible as tenants still in the property... dozen of calls that are unanswered ... I'd rather pitch up a tent next to M25...
Daria · 21 September 2022
Agent replied · 29 October 2023
Hi Daria,Thank you for getting in touch and for providing us with identifiable information so we could look in to your records. We can see that you enquired on 12th and were responded to on 13th. We did speak to your partner in the meantime and confirmed there were no viewing slots available at the time. We advised that we could arrange a viewing promptly for when our lettings negotiator for the site was back from leave, however we couldn’t take it off the market without an application, and many people are willing to apply off-plan. Unfortunately by the time you came back to us all the properties had been let.
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