Every review we hold for the Harlow office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe have used Reyland and Johnson for our last 2 moves and would 100% use them again, you really feel the customer care with these guys. Friendly, reliable and trustworthy , I would highly recommend them to anyone. Thanks for all your hard work 👍 …
J · 31 August 2022
Agent replied · 26 August 2024
Thank you for your kind words! We are thrilled to hear about your positive experience with our team. We truly value your trust and loyalty. We look forward to assisting you with any future moves. Thank you for choosing Reyland and Johnson!
★★★★★ 1/5
GoogleBEWARE! Worst agency I have ever used and that’s saying something. Avoid at all costs.
Polly · 22 September 2024
Agent replied · 10 November 2024
We're sorry to hear about your negative experience. We take feedback seriously and would like to address your concerns. Please reach out to us directly so we can work to make things right.
★★★★★ 5/5
GoogleLiterally the best estate agent around. They did what they said they would do and every member of the team was professional, attentive and knew their their business inside out. I could not recommend them highly enough, James, Sonny, Jake and the lovely Claire, thank you all for making it happen!PositiveResponsiveness, Professionalism
Angela · 27 August 2021
Agent replied · 28 May 2023
Thank you for your kind words! We are thrilled to hear about your positive experience with our team. We strive to provide professional and attentive service to all our clients. We appreciate your recommendation and look forward to working with you again in the future!
★★★★★ 5/5
GoogleA massive thank you to Reyland and Johnson, in particular Sonny, Jake and James. I was advised and updated throughout the whole process, very professional at all times and got me what I wanted for the property.
Neil · 28 May 2021
★★★★★ 5/5
FacebookFrom start to finish. Reyland and Johnson have been amazing! Always kept us informed of what was happening and so helpful whenever we had a question! Special thanks to Ben for everything! Highly recommend ⭐️⭐️⭐️⭐️⭐️
Laura · 2 July 2021
★★★★★ 5/5
GoogleExcellent Service. Highly recommend. Karen explained everything so clearly and kindly, every step of the way. Response times throughout were almost immediate. Thank you so, so much for everything and keeping my mind at rest throughout the transaction!
Holly · 28 January 2023
Agent replied · 26 August 2024
Thank you for the glowing review! We're thrilled to hear that Karen provided clear and kind explanations throughout the process. We always aim for immediate response times and appreciate your kind words. It was a pleasure working with you, and we're here for you anytime you need us!
★★★★★ 5/5
GoogleI cannot recommend these guys highly enough. RJ is a cut above the rest and for me what sets them apart, is their client relations. Super friendly, straight talking, honest people that deliver. Super happy with the service and cannot wait to work with them again.PositiveResponsiveness, Quality, Professionalism, Value
Emma · 27 August 2021
Agent replied · 22 October 2024
Thank you so much for the kind words! We are thrilled to hear that you had a great experience with our team. We look forward to working with you again in the future!
★★★★★ 5/5
GoogleBest in the business! James and his team have always been so helpful, dispelling the myth of pushy estate agents! Would only ever buy or sell with them
Dave · 28 May 2022
★★★★★ 1/5
GoogleAll the horror stories you hear about Estate Agents wrapped up with this one company and I was someone that always said that would never happen to me. Unfortunately it has with this organisation. Stay away and go with a chain who have a long reputation and a track record. This outfit are shocking.
Poppy · 28 May 2020
Agent replied · 28 May 2023
We're truly sorry to hear about your experience. We take feedback seriously and would appreciate the opportunity to address your concerns. Please reach out to our team so we can work towards improving our services.
★★★★★ 5/5
GoogleExcellent service, first class professionalism. Made the sale of our parents house very easy and cannot recommend them highly enough.
Scott · 14 April 2024
Agent replied · 26 August 2024
Thank you for your kind words! We are thrilled to hear that you had a positive experience with our service. Making the sale of your parents' house easy is always our goal. Please keep us in mind for any future real estate needs!
★★★★★ 5/5
GoogleGreat experience with Karen and the team!! Thanks for making it all go so smoothly and quickly
Chioma · 26 May 2023
★★★★★ 5/5
GoogleThank you for selling our home you've been great. Also, Thank you for sorting out the rental as we wait for our new home. would recommed to anyone as they have been patience and understanding with us.PositiveResponsiveness, Quality, Professionalism, Value
Darren · 27 August 2022
Agent replied · 26 August 2024
Thank you for the glowing review! We're glad we could help with selling your home and sorting out the rental. We appreciate your recommendation and are always here to assist with your real estate needs. Looking forward to working with you again in the future!
★★★★★ 5/5
GoogleThe experience from start to finish has been impecable. Namely Dean and Karen have been very supportive and helped us every step of the way.
Great service and fantastic bunch!
Shakir · 8 June 2023
Agent replied · 26 August 2024
Thank you for your kind words! Dean and Karen are thrilled to have been of assistance. We pride ourselves on providing impeccable service and support throughout. If you ever need anything else, feel free to reach out!
★★★★★ 5/5
GoogleWe purchased and sold our house through R&J, their service was brilliant both times, would recommend. Very friendly and helpful staff.
Sam · 18 December 2023
Agent replied · 26 August 2024
Thank you for trusting us with both your house purchase and sale! We are thrilled to hear that you had a brilliant experience with our team at Reyland Johnson Estate Agents, We appreciate your recommendation and look forward to assisting you or your friends in the future.
★★★★★ 5/5
GoogleThank you, Dean, Ben, Natasha Tilly and the team for a stress free tenancy.
By far the fairest and most responsive estate agent I have dealt with.
Also had an awesome landlord.
Kind regards
Charlie
Nightsafe · 29 May 2019
★★★★★ 5/5
GoogleI have nothing but praise for these agents for how swiftly and professionally conduct their work. All matters pertaining to my flat were always dealt with as soon as possible with a friendly attitude.
Would happily recommend to friends/family to go with these guys :)PositiveResponsiveness, Professionalism
Salima · 27 August 2020
Agent replied · 22 October 2024
Thank you for your kind words! We are thrilled to hear about your positive experience with our team. We are committed to providing swift and professional service with a friendly attitude. We truly appreciate your recommendation and look forward to assisting your friends and family as well.
★★★★★ 4/5
GoogleGreat Team, was always on top of things. Great Estate Agents, care for customers (both buyers & sellers). Will definitely use R&J Estate Agents again, if I purchase another property.
MG · 6 February 2023
Agent replied · 26 August 2024
Thank you for your kind words! We're thrilled to hear about your positive experience with our team. We look forward to assisting you again in the future for all your real estate needs. Feel free to reach out anytime!
★★★★★ 5/5
GoogleGreat independent estate agent. I was involved in an extremely difficult long chain and it all got there in the end with great input from james Reyland and the team.
James · 28 May 2020
★★★★★ 5/5
GoogleGreat estate agent! We recently brought a property and found Karen very helpful in progressing this through, chasing everyone up and ensuring there were limited delays in completing, which we have just done!
Robin · 31 August 2022
Agent replied · 26 August 2024
Thank you for the kind words! We strive to provide excellent service and ensure a smooth process for all our clients. We appreciate your feedback and are here for any future real estate needs you may have.
★★★★★ 5/5
GoogleExcellent service from start to finish. Everyone I came into contact with couldn’t do enough to help. I will definitely be returning if/when I move again.
Kelly · 29 March 2023
Agent replied · 26 August 2024
Thank you so much for the kind words! We're thrilled to hear about your positive experience with us. We look forward to assisting you again in the future when you move. Have a great day!
★★★★★ 5/5
GoogleI recommend this agency to anyone who's about to sell/buy property. Great communication from start to finish. Lots of good advises, always answering your phones etc.. Can't recommend this agency enough! Thank You guys! (Ewelina&Blazej)PositiveResponsiveness, Quality, Professionalism, Value
Lelewina7 · 27 August 2021
Agent replied · 22 October 2024
Thank you, Ewelina&Blazej! We're thrilled to hear about your positive experience with our agency. We pride ourselves on clear communication and valuable advice throughout the process. Don't hesitate to reach out if you need anything in the future.
★★★★★ 5/5
GoogleMy fiancé and I have been renting our property with RJ for just over a year now. We have experienced a professional, friendly and prompt service any time they have been called upon. Recommend highlyPositiveResponsiveness, Professionalism
Joe · 27 August 2021
Agent replied · 22 December 2024
Thank you for your kind words! We are thrilled to hear about your positive experience with our services. We strive to provide professional, friendly, and prompt assistance to all our clients. Please don't hesitate to reach out if you need anything else.
★★★★★ 5/5
GoogleMe and my parnter are first time buyer's we were really impressed by Jake he listened to us and he found us a house we absolutely loved.He is really professional and we could not recommend this company more.
Saskia · 28 May 2020
Agent replied · 10 December 2024
Thank you for sharing your positive experience! We're thrilled to hear that Jake helped you find a house you love. We aim to provide top-notch service to all our clients, especially first-time buyers. If you need any further assistance, feel free to reach out. Congratulations on your new home!
★★★★★ 1/5
GoogleDo not trust this agent . They will not return your deposit , they lie .
Ron · 29 June 2023
Agent replied · 6 July 2023
We're sorry to hear about your experience. We take deposit returns seriously and would like to investigate this further. Please contact us directly so we can address this issue promptly.
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