5/5
GoogleHad a good experience buying our home through Kings Group. The process was smooth, and the team was helpful when needed. Special thanks to Stefano, the mortgage advisor, for his support along the way.
Trusted Agent profile · Harlow
Verified
Kings Group Harlow reviews
★★★★★
642 reviews across 3 platforms
Unit 4, Church Langley Way, Church Langley, Harlow, CM17 9TE
Kings Group's office in Harlow, at Unit 4, is rated 4.6 out of 5 across 642 reviews on three platforms, including 569 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards.
569
Reviews on Google
This office
12
Reviews on Facebook
Business-wide
61
Reviews on Trustpilot
Business-wide
Awards
The Trusted Agent 2026 results for Kings Group, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
Google5/5
GoogleRoss has been excellent through the whole process. He is professional and is very knowledgeable about the area and property that you are viewing. He kept me updated throughout and I would recommend to others.
Agent replied · 17 June 2024
Hello Stacey Thank you for your positive review and for choosing Kings Group to help you with your property search. … More
5/5
GoogleDuring the tenancy, the Lettings team were incredibly supportive if we had any issues. During the end of the tenancy, they were again transparent and communicated extremely well. I have nothing but positive interactions with everyone there. Thank you, and wish everyone all the best.
Agent replied · 4 July 2026
Really appreciate the review, Dylan Stead. Delighted we could help, Kings Estates.
1/5
Trustpilotthe worst estate agents ever I…
One of the worst estate agents ever I have dealt with, Asked for hundred documents and proof of savings which equal four times the amount of the annual rent amount and asking for guarantor who should be a home owner or have a British passport and all payslips then after pushing them they just followed the usual rules Besides after all of that, they gave me a room which I did not choose or opt for for a bloody expensive rent and while having Wi-Fi in the house they denied having it and I found out when checked online to purchase a one that the house already have a one
5/5
GoogleFantastic team - Sarah O’Connor, Sarah Truscott and Stefano were absolutely a delight to work with. Professional yet friendly from the start to the end, would strongly recommend this branch to anyone in Harlow.
Agent replied · 22 May 2026
Dear Client Thank you for taking the time to leave your 5 star feedback. Great to hear your experience with our Harlow Office has been a positive one. … More
5/5
GoogleRosy OBrien’s professionalism is astounding. She gave me audience, and all the support I needed. The most gripping part of her is the effort that she put in her job. Rosy did a great job for making me secure my apartment even though I had …
Agent replied · 26 December 2024
Hello Oluchukwu, Thank you for taking the time to leave your 5 star review. All the team really appreciate your feedback. … More
5/5
GoogleI would like to thank Ross, Ellie and Sarah for all there hard work in they put in for making my dream house happen. They was professional, quick responsive …
5/5
GoogleRichard and Frankie were absolutely brilliant. We had a difficult set of circumstances and needed to sell our house asap. Richard came over on a Sunday and put our house on Rightmove the same day. They promised us they could sell our house …
Agent replied · 17 June 2024
Hello Salma Thank you so much for sharing your positive experience. It was our pleasure working with you and pleased to hear we were able to make the process as smooth as … More
5/5
GoogleCan not fault anyone at kings absolutely brilliant everyone will do everything they can to help. Customer service really is their priority aswell as them helping you get what you want. Special thank you to Brodie Clark and Rosy O’Brien.
5/5
GoogleKings Letting Agency was a joy to work with! They were super professional, and made the whole rental process easy and enjoyable. Highly recommend them for their great service and fantastic property !
Agent replied · 17 June 2024
Hello Piotrek, … More
5/5
GoogleWe went to Ozzie as our 1st broker could not help us at all (very computer says no). After a meeting with Ozzie, he packaged a deal for us and tailored it exactly for our needs and took into account affordability, expenses and renovation. …
Agent replied · 13 May 2026
Wow! Great to hear feedback of any type but obviously good feedback is more pleasurable. Thanks for taking the time to leave your review. All the team and Ozzie really appreciate it. Good Luck in your new home and all the best for the … More
5/5
GoogleRoss was super helpful and really went beyond to show my partner and myself houses. He listened to what we wanted and showed us houses that would be ideal for us! Thanks Ross!
Agent replied · 17 June 2024
Hello Amrit Thank you for your positive review. It has been a pleasure working with you on your property search. Thank you for being great clients to work with. … More
5/5
GoogleEllie at Kings has been brilliant throughout the process. There were a number of occasions in which I needed to visit a property quickly …
Agent replied · 17 June 2024
Hello Tommy Thank you so much for taking the time to post a review. The team really appreciate it. Thank you for being such a great client to work with. … More
5/5
GoogleNever do reviews but felt i had to this one one as my experience with Kings was brilliant. Frankie went above and beyond to help , we had a few issues along the way ( With buyers) but Frankie made sure i knew what was happening at all times. Big thank you and well done from me.
Agent replied · 17 June 2024
Hello Sarah Thank you so much for taking the time to leave a fantastic review. It was great … More
5/5
GoogleI am very happy with the service provided by kings estate while we approched them for Rental property. I'm very thankful to Matthew Coffill who helped us in showing the property and provided all the information and responded on time for all the queries. Thanks alot Matt for seamless process.
Agent replied · 4 July 2026
Thank you for your wonderful review! We’re so pleased to hear that you had a great experience with King’s Estates while searching for a rental property. Matthew will be delighted to know that his support and timely responses made the process smooth for you. If you ever need anything in the future, we’d be more than happy to help. Wishing you all the best in your new home!
5/5
GoogleCant thank the team at Kings Group enough for all their hard work and support during this process. From viewing to completion Frankie was there with us every step of the way making the process less stressful for us. I would highly recommend working with them if you want a reliable service from start to finish.
Agent replied · 17 June 2024
Hello Nicole WOW! Thank you so much for your lovely review. It was an absolute pleasure … More
5/5
GoogleMe and my family had a great viewing with Alex on Saturday. He was very helpful, approachable, and took the time to answer all our questions. A great experience overall.
Agent replied · 8 May 2026
Hello Yasmin Thank you for your kind feedback. Great to hear your experience with our Church Langley Branch has been a positive one. … More
1/5
TrustpilotIf I could give zero stars
If I could give zero stars, I would. Kings Group’s handling of my property has been appalling: Quoted £50 for a repair (confirmed in writing), then refused to honour it Rude and dismissive staff: Ella Fletcher, Megan Bush, and Jade Fox offered no accountability Blamed a “typo” instead of taking responsibility Ignored formal complaints procedure, no reference number, no proper investigation Shockingly advised a tenant to remain in my property after a court-issued possession order This is misrepresentation and a breach of their legal obligations. I submitted a formal complaint to the Property Ombudsman in June and will be updating them with this continued negligence. Do not let them manage your property. They will cost you money, peace of mind, and waste your time. Avoid at all costs.
5/5
GoogleVery happy with The Kings Group. Had been looking for a new property for months. Special mention to Rosy for all her help with this. Highly recommend, Thanks!
5/5
GoogleI had a pleasant experience with William and his Team. They were very helpful and Informative and something that seemed complex in my house sale was simplified. I would highly recommend their services. …
Agent replied · 24 May 2026
Dear Angela, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! … More
5/5
GoogleKnowledgeable, Efficient, and Highly Recommended (Brodie - Kings) "I cannot speak highly enough of Brodie at Kings. Having decided to rent out my property, I was looking for an agent who could offer expert guidance, and Brodie …
Agent replied · 8 May 2026
Hello Xiao, Thank you for your kind review, It was a pleasure working with you. … More
5/5
GoogleWe would like to express our gratitude for the cooperation. We had the most communication with Ross and Ellie. Both of them were truly professional and kind. They assisted us with every doubt and numerous questions we had as first-time …
Agent replied · 13 May 2026
Hello Biljana & Momir Thank you so much for your positive review. It has been an absolute pleasure helping you purchase your first home! Great to hear we were able to help make the … More
5/5
GoogleAdam sold our house in Sutton Coldfield recently, and we cannot recommend him highly enough. Reasonable fees, a tremendous work ethic and an incredibly nice person to work with. He achieved the price we wanted and sold the house within a week.
Agent replied · 25 August 2026
Thank you Danny, was a pleasure and wish you all the best in your new home
5/5
GoogleI had the pleasure of working with Ross on the sale of my parents house, with great help from Sarah too. Ross did a wonderful job of keeping me informed every step of the way. If I ever …
Agent replied · 9 January 2025
Hello Maria Thank you so much for taking the time to leave the team your 5 star feedback. Great to hear your experience with our Church Langley Office has been a positive … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Kings Group Harlow
How many reviews does Kings Group Harlow have?
Kings Group's Harlow office has 642 reviews across three platforms: 569 on Google, 12 on Facebook (across the whole business), 61 on Trustpilot (across the whole business).
What is Kings Group Harlow's rating?
Kings Group Harlow is rated 4.6 out of 5 across all 642 reviews, and 4.8 out of 5 on Google from 569 reviews.
Has Kings Group won any awards?
Yes. In The Trusted Agent 2026 awards: Kings Group, Harlow won Gold.
Where is Kings Group's Harlow office?
Kings Group Harlow, Unit 4, Church Langley Way, Church Langley, Harlow, CM17 9TE.
