Trusted Agent profile · Harlow

Intercounty Harlow reviews

★★★★★ Excellent

962 reviews across 2 platforms

The George, Station Road, Harlow, CM17 0AN

Part of Intercounty, see every office.

Intercounty's office in Harlow, at The George, is rated 4.7 out of 5 across 962 reviews on two platforms, including 276 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Intercounty won in 2026.

Google logo

4.8 / 5

276

Reviews on Google

This office

Trustpilot logo

686

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Harlow office, from every platform, shown as written. First names only.

5/5

Trustpilot

Intercounty were helpful and efficient…

Intercounty were helpful and efficient and went the extra mile to make sure the sale went through as quickly as possible. I dealt with Peter Telford and Tom Harper, both of whom were very obliging; Peter made extra visit to the property to help clear up additional queries from the buyer. I was very satisfied with the service I received.

Consumer · 24 February 2020

Agent replied · 13 June 2024

Thank you for your review, its lovely to hear Peter and Tom provided a good service.

5/5

Google

Want to say a big thank you to Ricci and Kelsey, who have been very professional and understanding from the beginning. Both made me feel at ease and took time to listen and answer any questions needed. Out of all the estate agents I have recently spoken to, these ladies made you feel like a person, not just a number. I would HIGHLY recommend them both!

Ashley · 28 September 2023

5/5

Google

Intercounty have acted as my Letting Agents for nearly 3 years now and I have always found them to be Professional, Courteous, Knowledgeable and Polite. In particular Leoni White, the Property Manager, has always been the most helpful of Staff and I have always found her to be somebody who is always positive, polite, well mannered and with an excellent client attitude.

Paul · 25 August 2018

Agent replied · 23 August 2024

Thank you Paul for your 5 star review, it is lovely to hear Leoni and the team have been helpful, professional, courteous, knowledgeable and polite.

5/5

Trustpilot

We have had dealings with many…

We have had dealings with many different Estate Agent in the last few yearsand Intercounty is by far the best. Joe Baggs, who we had the most dealings with was friendly and very helpful always answering our questions quickly and efficiently. The manager Helen was equally as lovely. The whole experience of moving was made easier because of them so thank you.

Keri · 30 June 2018

Agent replied · 13 June 2024

Thank you Keri for your 5 star review. It is lovely to hear Joe and Helen were friendly and efficient.

5/5

Trustpilot

Can highly recommend Intercounty

Thank you to all the staff at Intercounty with helping us with the sale of our house. Jack Hills is utterly professional and kept me sane during the process and Doug Whybrow kept us updated so well that we barely spoke to our solicitor as he did most of the chasing and hard work for us. Thank you, you were amazing.

Nicki · 30 December 2018

Agent replied · 13 June 2024

Thank you Nicki for your review. It is lovely to hear Jack and Doug were amazing.

5/5

Trustpilot

I own two properties which are managed…

I own two properties which are managed by Intercounty and I would very much like to praise the efficiency and professionalism of Kat Keats. We email each other at regular intervals about issues that may arise concerning the properties , and if there are any glitches she manages them with good humour, sagacity and competency. Thank you Sarah B

SARAH · 18 November 2019

Agent replied · 13 June 2024

Thank you for your review Sarah. Its great to hear such positive feedback on Kat looking after your property.

5/5

Google

Olivia and Jason have been amazing since the beginning. They were so helpful in booking a viewing in at such short notice, and then keeping us in the loop throughout the offer, and now enquiries stage. Really impressed with the service at Intercounty. I would definitely recommend Olivia to all my friends and family looking to purchase in the Harlow area.

Bahar · 27 December 2023

5/5

Google

James Newton was so lovely and helpful. He showed us round some beautiful houses and really learnt our preferences. He went the extra mile to find properties that would take our interest and was always so informative and knowledgable about the house itself and it’s surrounding area. Thank you James! Strongly recommend relying on James at Intercounty to support you finding a home!

Sophie · 28 October 2023

5/5

Trustpilot

Very professional

Me and my partner were looking for our new place to rent and I must say all the team in Bishop’s Stortford was absolutely fantastic helping us through all the process. A special thanks to Harry he is been so professional and patience with us, booking lots of viewings and helping us finding exactly what we were looking for.

Carolina · 11 July 2019

Agent replied · 13 June 2024

Thank you for review Carolina . We are glad to have been a part of your journey in finding your home.

5/5

Trustpilot

Couldn't fault our experience with…

Couldn't fault our experience with Intercounty, especially Rebecca at our Chelmsford branch, communication was excellent and everything during our rental process was explained step by step.When we actually collected our keys we were given a welcome to your new home box from Intercounty which included some lovely treats ! What a lovely touch!

Christine · 1 May 2021

Agent replied · 13 June 2024

Thank you so much for your review Christine! It's fantastic to hear how happy you are with Rebecca. We will certainly share your comments with her.

5/5

Trustpilot

Moving to Norfolk....Thank You for Everything

We are moving up to Norfolk and sold our house which we have lived in for 48 years through Intercounty in Harlow.The service we received was really brilliant. So many thanks to Peter and Jason and the team who helped us during a really difficult time, we had absolutely no idea what we were doing, they helped us so much and were so very very patient and nothing was too much trouble.This is a company who will give you a very good and caring service and we would definitely recommend to anyone.

Diane · 8 March 2022

3/5

Trustpilot

Intercounty are part of the same group as Premier Property Lawyers

We sold a property with Intercounty. The service from Intercounty would have been fine except they recommended a connected company firm of solicitors called Premier Property Lawyers to the buyers. Premier Property Lawyers were inefficient in particular suffering from a lack of coordination and frequently loosing correspondence. To avoid a repeat of this stress we are unlikely to use Intercounty again.

Nigel · 4 May 2017

Agent replied · 13 June 2024

Thank you for your honest feedback Nigel, we always value and appreciate feedback and use it to help improve our service. It is pleasing to know that the efforts of members of staff at Intercounty have been recognised. Premier Property Lawyers are one of several solicitors whom we recommend and based on your comments we will certainly look into the matter.

5/5

Google

I want to thank Olivia and Jenny for their wonderful work. You guys are very approachable and cordial.

Anumol · 24 June 2024

Agent replied · 23 August 2024

Thanks so much for your kind words Anumol, we are so pleased you are happy with the service provided. We look forward to working with you throughout the transaction. Best wishes Olivia and Jenny

5/5

Trustpilot

Friendly and professional

Really pleasant, professional and friendly experience from start to finish with added value for money. Dealing with Doug was great as he was very knowledgeable, on the ball and kept in touch with updates all the time. I wouldn't hesitate to use them again and recommend them to others.Stephen Benge

Stephen · 10 September 2021

Agent replied · 13 June 2024

Thank you for your review Stephen and thank you for recommending us! We will certainly pass on your positive feedback to Doug.

5/5

Trustpilot

Brilliant service

Brilliant service. Catherine has been so helpful and really friendly, as were Jack and Josh on the phone. I have been kept updated on how things were progressing and my tenancy was sorted within a couple of days after viewing the property.Would highly recommend Intercounty, very efficient and very friendly, and could not be happier with the service I received.

Sandra · 19 September 2017

Agent replied · 13 June 2024

Thank you Sandra for your review, it is lovely to hear Catherine was a helpful.

5/5

Google

James at Intercounty has been fantastic, helped us all along the way, dealing with solicitors, any problems we had he managed to sought out for us, even when we were in Italy he helped us with problems that arose. I could not praise this man high enough, Fantastic, Thanks James would highly recommend you to anyone High regards Alan and Ruth Green, Henham

Alan · 24 August 2023

4/5

Google

Very efficient and friendly staff. Made the process of buying and selling property less stressful. Olivia is ace 👍🏾 …

Yvonne · 25 April 2024

Agent replied · 23 August 2024

Thank you for your kind review Yvonne, I’m so glad we could have helped. All the best, Olivia and everyone at Intercounty Harlow

5/5

Trustpilot

So helpful in this stressful time

Helen gave very good advice helping me with the sale of my property and Doug was extremely helpful once we had sold. He was always ready to assist and couldn’t do enough. His cheerful manner made the stressful wait to exchange and completion so much easier to deal with in these weird times.

Heather · 9 October 2020

Agent replied · 13 June 2024

Thank your for your review Heather. Great to hear how Doug helped with your sale. We will be sure to share this review with him.

5/5

Trustpilot

Great service throughout the process of...

Great service throughout the process of selling my house. Very professional from the outset and did good job of marketing our property. Viewings were very well managed with prompt and clear feedback. When a couple of things went awry during the sale (not Intercounty's fault) they were very proactive in helping us to sort everything out.

Steve · 18 September 2019

Agent replied · 13 June 2024

Thank you for your review Steve - Its great to hear you are happy with our service from start to finish. Congratulations on the sale of your property.

1/5

Trustpilot

It’s a trap

Intercounty has been acting as a property agent and management company for the property I am renting in Hertfordshire . I would like to urge any potential tenant about the quality of property management services they provide . For almost one month and a half they cannot manage our shower to be fixed . Then house has got numerous issues including rats that have damaged our belongings as well as black mould on the windows . The company does not take any of those issues seriously and put tenants into unbearable living conditions failing to manage their contractors who are not qualified , rude and go into your house whenever they want without taking their shoes off . When you sign a rental agreement through Intercounty you are trapped - they will not help you do not take any responsibility , blame all on you and threaten you with breach of contract if you do not pay the rent even though they rent the house in i habitual dangerous condition (black mould and rats ) Stay away and refuse to sign if Intercounty is managing the property if you do not want to live with rats mould and a Broken shower for almost two months .

Elvira · 18 July 2023

Agent replied · 13 June 2024

Thank you for taking the time to leave your review. I am sorry to hear how your overall experience has left you feeling. At all times through the tenancy, we have acted swiftly to try and rectify any issues with the property, as has the landlord. When you raised the issue of pests in the property we had pest control around on the same day, along with electricians to rectify the problem immediately. When your shower stopped working we managed to get a plumber out within 24 hours, who advised that Affinity Water needed to visit to solve an issue with the stop cock in the street. This was chased through and eventually sorted 3 weeks later, so that our plumber could attend. On the day he had booked with you unfortunately your circumstances didn’t allow the appointment to go ahead at the arranged time and when you could allow it to happen it didn’t give enough time for the works to be done. We discussed the matters with the landlord at all times and organised for your last months rent to be waived as a gesture of goodwill. I am sorry to hear of your overall experience, however I can see the team have taken every possible step to resolve the issues for you, along with agreeing compensation for the challenges. We wish you well in your new property. Best Wishes Intercounty

5/5

Google

Ricci Moseley has been excellent in finding new tenants for my properties and very efficient in responding to emails in respect of my queries

Guy · 26 January 2024

Agent replied · 23 August 2024

Thank you for your kind review Guy, it is greatly appreciated. Best Wishes, Ricci

5/5

Trustpilot

Brandon was brilliant :)

Wish we could have gone with them from the off, rather than wasting time with other agents in the area....Brandan was absolutely fantastic and always helped to keep our mind at rest while we stressed and panicked! The only downside is the conveyancers they are associated with, however intercounty themselves were superb 😊

Fiona · 29 July 2020

Agent replied · 13 June 2024

Thank you for your review Fiona. Its great to hear the positive feedback on Brandon. If you could email the our Sales Director Andrew Kershaw at andrewkershaw@intercounty.co.uk with your comments on Intercounty Conveyancing we will be sure to look into this.

4/5

Trustpilot

Doug was fantastic

Doug was fantastic, he was the one person we were able to rely on to give us information and find out answers for us. He has such a happy cheery personality that it was a pleasure working with him and was a welcome change to our solicitors who never sounded happy to talk with us.

Lucy · 25 October 2019

Agent replied · 13 June 2024

Thank you Lucy for your review. Its fantastic to hear the great comments about Doug. Congratulations to you.

5/5

Trustpilot

Dedicated staffs and professional service

Right from day one, the intercounty staffs at Bishops Stortford are very dedicated and professional. I would like to thank Megan, Jake and Ellen Stone. Special thanks goes to Doug Whybrow for his excellent after sales services. I am glad that I have choosen Intercounty Estate Agent for my house sales. I would definately recommand to everyone.

Rinzin · 6 August 2018

Agent replied · 13 June 2024

Thank you Rinzin for your review and recommending Intercounty.

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Questions about Intercounty Harlow

Has Intercounty won any awards?

Yes. In The Trusted Agent 2026 awards: Intercounty, Harlow won Gold; Intercounty, Bishop's Stortford won Platinum.

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