Trusted Agent profile · Harlow
★★★★★
962 reviews across 2 platforms
The George, Station Road, Harlow, CM17 0AN
Part of Intercounty, see every office.
Intercounty's office in Harlow, at The George, is rated 4.7 out of 5 across 962 reviews on two platforms, including 276 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Intercounty won in 2026.
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
5/5
TrustpilotImpressive customer service
We were very impressed with the experience of finding our new property with Intercounty. Their agent listened to our preferences, and found us the right property for our needs. Excellent customer service made it a pleasure to use Intercounty to find the right home for us.
Thank you Jill for your feedback, it is great to hear your found our customer service excellent.
5/5
TrustpilotI am so pleased we chose intercounty to…sell our house.
I am so pleased we chose intercounty to sell our house.sarah and Charlotte helped us a lot most of the time it was Sarah she would always phone us with a update.Buying and selling is a very stressful time.But Sarah always took the time to talk to me and calm me down.Very nice and good at her job.So thank you very much Sarah. And the rest of the team.Looking forward to moving in to our new house.xx
5/5
TrustpilotIntercounty were brilliant from the…
Intercounty were brilliant from the beginning right through to completion. They always kept me updated and were attentive, professional and friendly, the staff at the Old Harlow branch I used were great and I would highly recommend.
Thank you for your 5 star review Nicola! It's great to hear that the team in the Old Harlow branch gave such a good and professional service, we will be sure to share your review with them.
4/5
TrustpilotI like the fact that I have one main…
I like the fact that I have one main point of contact Eugenio Lecci who I can rely on to keep me informed at all times which is very important to me as I live a long way away from the property rented out.
Thank you Linda for your review.
1/5
TrustpilotAvoid
Avoid, Very rarely answer phone, never return calls, bully you to reduce selling price and don't advise you of problems.
Thank you for taking the time to leave your review, we are very disappointed to hear your feedback. So we are able to investigate the matter, please could you let us know your name, property address and contact email. Please email it to amydedman@intercounty.co.uk
5/5
TrustpilotAmazing
Amazing, after ages of trying to find somewhere to rent, and feeling so despondent was so lucky to speak to Intercounty. Natasha helped straight away, she was Professional, helpful and understanding. I would highly recommend using Intercounty!
Thank you for your lovely review and for recommending us! We will pass on your thanks to Natasha.
5/5
TrustpilotHighly recommend!
First time renter and these guys made it the most pleasant experience possible. From start to finish they have been so helpful and professional and on the ball with getting everything together. Would highly recommend.
Thank you for your 5 star review Lucy and thank you for recommending us!
5/5
TrustpilotThankyou to Doug and Lisa
Just like to say a big thankyou to Doug whybrow and Lisa carpenter of your bishops stortford branch for making this experience of selling my parents house bearable. It was an emotional rollercoaster, but we got there in the end many thanks x
Thank you Kaz for your review.
5/5
TrustpilotGreat Team Effort…
The effort put in by the Harlow Office staff was outstanding. The feedback and constant communication from all members of the team was excellent and they made my whole experience a pleasurable one, finding me the perfect buyer for my home. First class experience.
Thank you Carol for your 5 star review, its lovely to hear Intercounty Harlow team were outstanding.
5/5
GoogleGreat service. Very professional and know the industry well
Thanks so much for your kind review Amanda, it was a pleasure working with you. All the best Olivia, James and Jason
5/5
GoogleReally great experience dealing with Intercounty. Kept me informed of everything. Really helped sort out everything. Sales and letting department were excellent. Will be using again and would thoroughly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Thanks Susan. Really good to hear we have been able to help you on both sales and lettings!
5/5
GoogleAlways extremely helpful and on the ball. I’ve used Intercounty both to buy and sell flats and have never been disappointed. Good advice and efficient. Would recommend!
5/5
TrustpilotExcellent Service!
Have been over the moon with the help, support and guidance that I received from start to finish with Intercounty. In particular from Matt; who went above and beyond in making our first home purchase as smooth and as stress free as possible!
Thank you Alice for your review, it is lovely to hear your were over the moon with the service from Matt and the team.
5/5
TrustpilotIntercounty are always friendly
Intercounty are always friendly, helpful and communicate promptly. If there is ever an issue with the property we rent, Intercounty contact the contractor and the work is carried out promptly. We are completely satisfied with the service we receive and happily recommend them.
Thank you Miss Pattenden for taking the time post your review, we really appreciate customer feedback as it helps us improve our service.
5/5
TrustpilotHarry Stylianou - thank you
Harry's been dealing with me since I rented this new flat and I can only say he's very friendly, easy to talk to and professional. I love his prompt attitude to help anytime I need him to. Thank you again.
Thank you for your review - It's lovely to hear about Harry's professional & friendly attitude towards finding you a home.
5/5
TrustpilotThe team have been very helpful and…
The team have been very helpful and professional at all times, they made my life easier at a stressful time. Thanks to you all. Thanks Jenny!
5/5
GoogleMet Kelsey at a property today and we both instantly felt welcomed and comfortable. Explained everything in detail and went above expectations to try and answer all of our questioned in full.
5/5
TrustpilotI'm giving 5 stars purely for the …
I'm giving 5 stars purely for the excellent service and communication that I have received from Kathryn Keats throughout my tenancy. She has always been on hand when I've needed help and/or to communicate with my landlord through her.She has been fantastic
Thank you Jenni for taking the time to write a review, it is lovely to hear Kathryn provided excellent service and communication.
4/5
TrustpilotJenny Mallorie - Intercounty
Jenny at Intercounty was always polite, always helpful, did what she said she was going to, and despite a very frustrating house purchase was not only professional but human too.Well done Jenny, I would definitely recommend you. Sally
Thank you for your review Sally and your lovely feedback about Jenny.
5/5
TrustpilotI have dealt with Intercounty for the…
I have dealt with Intercounty for the past 10 years both in a buying, selling & renting capacity.I wouldnt hesitate in recommending them - they always go beyond the call of duty.A special mention for Jack Doug & Caroline
Thank you for your review Sue. Its lovely to hear how you have dealt with us for 10 years and been a loyal client to Intercounty. We would like to take this opportunity to thank you for your business.
5/5
TrustpilotRental properties
Intercounty Royston have been looking after several rental properties on my behalf for about over 5 years. I have always been very pleased with the personal service I have received and wouldn’t hesitate in recommending their services to other landlords.
Thank you Mr Davies for your review and recommending Intercounty. It is lovely to hear you have used our lettings service for the past 5 years.
5/5
TrustpilotFirst time buyer - really helpful estate agents.
First time buyer! Doug, Will, Charlie and Olivia have all helped in some way to support us in buying our first house. Lots of questions, supports and visits were never too much trouble. Thank you for all your help and support!
It is great to hear the team at Intercounty Bishop's Stortford were supportive and helpful, thank you Amanda for the 5 star review.
1/5
TrustpilotRude
This is the first time I have ever left a review but the service has been so bad that other people need to be aware, so I am backing up what my partner said. A certain member of staff is really dismissive and bad mannered - do not ask this company to handle your lettings
5/5
GoogleHad booked a viewing with them. Very professional and accommodating. 5 stars to Kelsey who helped with the viewings. Would recommend this agency for any lettings in Harlow.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Intercounty, Harlow won Gold; Intercounty, Bishop's Stortford won Platinum.
