Trusted Agent profile · Harlow
★★★★★
962 reviews across 2 platforms
The George, Station Road, Harlow, CM17 0AN
Part of Intercounty, see every office.
Intercounty's office in Harlow, at The George, is rated 4.7 out of 5 across 962 reviews on two platforms, including 276 Google reviews rated 4.8. It won Gold in The Trusted Agent 2026 awards, one of two awards Intercounty won in 2026.
The Trusted Agent 2026 results for Intercounty, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Harlow office, from every platform, shown as written. First names only.
5/5
GoogleOne of the best estate agents in the area! I have had the pleasure of working with Ricci Moseley, she was very courteous, emphetetic and very good with following through on actions.
Thank you for your kind review Shameel, it is always great working with you and we appreciate your loyalty, best wishes, Ricci
5/5
TrustpilotOutstanding Service
Professionally & helpfully supported us through our move process. Couldn't fault any aspect of their service(s). Special thanks to George.
Thank you Kim for your review, it is lovely to hear the team provided a professional and helpful service.
5/5
GoogleVery professional company. Extremely helpful. Everyone one really friendly. Any problems instantly dealt with.
Thank you for your kind words! We're glad you had a positive experience and appreciate your support. All the Harlow Team.
5/5
GoogleHad few viewings wth olivia in Harlow branch , always on time ,been full of knowledge or have found out and answers or any question we needed to know .
Thank you so much for your kind review Joanne, I’m so glad to have helped and I look forward to helping you again in the future. Thanks! Liv
5/5
GoogleJason, Olivia, James and Jenny have worked really hard on my behalf. They kept me up to date and advised me throughout the process. Would use again and highly recommend.
Thank you so much for your kind review Clare. We are so happy to have helped and we wish you all the very best in the future. Olivia, Jason, Jenny and everyone at Team Harlow.
5/5
TrustpilotDoug Whybrow Excellent Service! Thank you!
We sold and bought our house through Intercounty and I have to say the service provided was excellent. Doug did most of the chasing and sorting out for us, we found him and his team to be knowledgeable, helpful and informative. Highly professional attitude and attention to detail. Thank you for making everything so painless! The team is amazing! Happy Christmas and New Year!
Thank you for your review Carol. Its lovely to hear how Doug provided you with an excellent service. Huge Congratulations on your sale and purchase.
5/5
TrustpilotFirst time lettings......
Having never rented out a property before, I entrusted Rebecca Keeling and everyone else at Intercounty to help me through the process. They have been amazing at making everything seem effortless. Totally appreciate everything they do for me.Only one criticism, that they detail any costs on the statements I get monthly as this just causes confusion.We definitely use them again!
Thank you Antony, really good to hear you were supported all the way by Rebecca. We do appreciate you have a choice so it isn’t taken for granted.
5/5
TrustpilotTeam work, makes the dream work!
4 weeks ago today, my life changed forever. I would like to express my sincere thanks to all of the sales staff at Intercounty Harlow for all of the help and support that they gave me throughout the sales process. I can honestly say that I did not have the easiest time in selling in a volatile market. But the team went the extra mile, always responding and dealing with issues in a proactive way, to ensure that my property sale wascompleted.
5/5
GoogleReally good service and quick responses - it's our first time renting and Mollie helped us through the whole process and she always responded very quickly to even the silliest questions, and made sure we had the best experience possible. Would definitely recommend, especially if she's the one dealing with the property you want to rentPositiveResponsiveness, Quality
Amazing - thank you Sara. Really good to hear and Mollie will be made up with the review
5/5
GoogleWould highly recommend ! The team were great to deal with, responded positively and promptly to my calls and emails whilst dealing with my elderly parents' move recently. Special thanks go out to Silvio and Lois for your communications throughout the last 4 months, and also not forgetting Jason. A great team! Thanks again.PositiveResponsiveness, Professionalism
Thank you Denise, glad we managed to get your parents moved. Will pass on your thanks to the team
3/5
TrustpilotMixed feedback…
The sales team were extremely good at showing viewers around and notifying us of feedback. After offer agreed I consider that there was an approach to push for an earlier completion date with, in my opinion, preference towards the buyers’ requirements rather than the sellers’ , the latter being the party who were after all, paying Intercounty the Estate Agent’s fee.
Dear Mr FookesThank you for taking time to leave a review. At Intercounty we really do appreciate all feedback, Firstly I am pleased to hear that you was very happy with the sales team, the team do work very hard to generate quality viewings and always do their best to delivery honest feedback.Regarding the rest of your feedback, we would really like to look into this for you, would you be able to email williamjobber@intercounty.co.uk with a bit more information on what happened and we will look into this for you.
2/5
TrustpilotI am very disappointed with the service…
I am very disappointed with the service I received from Inter Country. They were very dismissive and ignored my requests for amendment of both the agreement terms and arrangements even though I had mentioned and emailed this to them when I urgently needed to make some changes. They ignored me and then just sent me the tenancy agreement to sign and refused to return my calls after that. They knew I was desperate and needed to move and did not even bother to call me after the agreement was signed to give me moving-in details. I would not recommend them as a tenant.
5/5
GoogleI have brilliant experience working with Olivia Burnham.Shes communication was prompt, clear and friendly. Highly recommended to anyone looking to buy house.
Thank you for your review Lilija, I am delighted to hear of your experience. Best Wishes, the team at Intercounty
5/5
GoogleInformative agency, great communication and updates . Polite, professional & friendly agent Nicola showing us around for our viewing . Thankyou.
Thank you for the review, it was so lovely to meet you all! Best Wishes, Nicola
1/5
TrustpilotDo NOT rent out your property through…
Do NOT rent out your property through Intercounty! They are hopeless with dealing with problems and, if you dare to complain, a very rude member of staff called Ricci tells you to manage the property yourself! If you don't want to waste or lose money, avoid this company!
I would be really grateful if you could contact me directly to advise which property this relates to so I can look into this for you carolinerutherford@intercounty.co.uk Many thanks
5/5
TrustpilotBrilliant Estate Agent
Can't reallly say enough about Intercounty! Found them invaluable for getting our house move over the line and even with my daily phone calls (sorry) they were always so friendly and accomodating!Estate agents tend to be looked at negatively but Intercounty have shown just how important having a good estate agent is and I know if we ever move again we will only be using Intercounty!
Thank you Michael and Stacey for your review, its lovely to hear that if you ever move again you will only use Intercounty.
5/5
TrustpilotExcellent service - I would highly recommend this company.
Have used Intercounty for years, first to let my property, then to sell. Have had excellent service throughout. I would particularly like to mention Alan & Lesley (letting) and Dominic (selling) at the Braintree branch. Whenever problems arose - and there were some- they went above and beyond to sort it out. Nothing was too much trouble. I would highly recommend this company.
Thank you Deborah for your review, it is lovely to hear the team at Intercounty Braintree provided an excellent service.
5/5
TrustpilotInter county was recommended to us by a…friend
Inter county was recommended to us by a friend who happily sold in s flat market . We put the house up just before Christmas and moved at Easter.for a price we we’re happy with . Very good service. They use excellent photographer that shows house in true light . Have recommended to others already. Nothing is too much trouble for this company.
Thank you Mike for your review and recommending Intercounty.
5/5
GoogleWhat can I say. I haven't been the easiest of clients due to our sale falling through a few times and us picking some dodgy houses to buy as well, but Peter, Ted, Cemil and Jason have been fantastic. Any normal person would avoid my calls with the amount of times that I phone them, but no, these guys are always happy to help and go that extra mile. The team always give me their honest opinion, and I can't thank them enough for it. They are truly a team that cares about their clientsPositiveProfessionalism
5/5
TrustpilotMe and my husband have just brought a…
Me and my husband have just brought a house with intercounty and they have been absolutely brilliant and very professional and been with us every step of the way with information rearsurance and advice. And I would like to say a massive thankyou to Sarah and her wonderful team for everything they have done for us . And would recommend intercounty a 100 percent.
Thank you Joanne for your review and recommending Intercounty. We hope you will be very happy in your new home.
5/5
GoogleWe had a viewing in Harlow earlier this month with Kelsey. She was very professional and helpful. It was a really nice viewing experience.
Thank you for your lovely review, this is greatly appreciated ! Best wishes, Kelsey
5/5
GoogleIt was a pleasure dealing with Olivia and the Intercounty team, easy, simple process and kept up to date on any viewings or updates, would highly recommend
Thank you for your lovely review Dean, we are so pleased to have helped! We look forward to working with you again in the future. All the best, Olivia, Jason, Jenny, Geena and everyone at Intercounty Harlow.
5/5
TrustpilotChelmsford office
Kate and the team in the Chelmsford office have been brilliant dealing with what at times has been quite a stressful long winded sale, always professional and always friendly, i would 100% recommend them and they would be my first choice if / when i move again.Steven Perry
1/5
Trustpilotappauling service as a tenant…
appauling service as a tenant…. so many issues with leaks, bad plumbing, mould… i would not recommend them as an agent as they only work on landlord instructions
Thank you for taking the time to leave your review, we are very disappointed to hear your feedback. So we are able to investigate the matter, please could you let us know your name, property address and contact email. Please email it to amydedman@intercounty.co.uk
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Intercounty, Harlow won Gold; Intercounty, Bishop's Stortford won Platinum.
