Trusted Agent profile · Harlow, Essex

haart Harlow reviews

★★★★★ Excellent

868 reviews across 3 platforms

4 West Gate The High, Harlow, Essex, CM20 1JW

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haart's office in Harlow, Essex, at 4 West Gate The High, is rated 4.8 out of 5 across 868 reviews on three platforms, including 846 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

846

Reviews on Google

This office

Facebook logo

4.2 / 5

21

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Harlow office, from every platform, shown as written. First names only.

5/5

Google

The journey of selling my home was made extremely smoothby using Haart in Harlow the valuation was made by Shaun he listened and advised and explained everything so I was left feeling confidence in the company. Dan was my main agent and he along with Olllie sent a High amount of prospective buyers,we had lots of positive feedback and with in no time we had a buyer.... great job guys Last but no means least I was passed to Kristine and she set to work helping move the chain along nicely she kept me informed at each stage and made me feeling comfortable all the time. I would highly recommend them a great team of people.

Patricia · 29 July 2019

Agent replied

Dear Patricia Martin, Thank you for leaving such great and detailed feedback about your experience with haart Harlow. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Regards haart Harlow

5/5

Google

As a first time buyer with Haart, I have to say a massive thank you to Kris. We didn't have the smoothest purchase, for reasons well out of Haart's control, and if it hadn't of been for Kris I don't know how I would of got through it! She was always available to chat, by phone and by email. She was very supportive, understanding and kind - I never felt like a nuisance no matter how many times I called her. She witnessed truly my full range of emotions and she handled them all with the same empathy, respect and support. Because of our experience with Kris, we would be keen to use Haart again in the future. Thank you!

Francesca · 29 July 2019

Agent replied

Dear Francesca Tye, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.

5/5

Google

Special thanks to Kristine Carr.... providing the perfect customer service experience...I work in the customer service industry and it is not often external companies demonstrate behaviours.......Kristine demonstrated all the skills to put trust in the customer.. always kept me updated.. honesty/integrity at all times....returned calls when requested... polite and listened at all times.. built relationship with me... friendly approachable manner.... what more can I say... what a great way to end 2018.... selling our house.....thank you so much!!!!! Kindest regards, Emma Valsaycer

Emma · 29 July 2019

Agent replied

Dear Emma Valsaycer, Thank you for taking the time to leave us feedback. Thank you so much Emma for this lovely review we are delighted you are pleased with the service you received whilst selling your property. I wish you all a very Merry Christmas.

5/5

Google

Just recently purchased our first house with Haart and what a pleasant experience we had. All the agents were helpful and professional but there was one in-particular who went above and beyond their job role. Cassie was amazing, as said we have purchased our first home so we had no idea who to expect but Cassie made the experience less stressful, always there to call, got back to you if she was busy/out, always replied to emails. We can't thank Cassie enough for what she has done and is an asset to Haart. We both feel like we have made a friend in Cassie. Thank you Cassie for finding our dream home

Hollie · 29 July 2019

Agent replied

Dear Hollie Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We wish you all the best in your new home.

5/5

Google

I've been using haart to manage my rental property for the last 2 years and in honesty they had underperformed on many occasions until the new team took over a month or so ago. George went out of his way to chase my non paying tenants and josh was very helpful with end of tenancy walk around and returned keys to my home address for me.PositiveResponsiveness, Professionalism

Louise · 20 June 2022

Agent replied · 19 June 2024

Thank you for your feed back, we are pleased you were happy with the service you received from George and Josh, please let us know if there is anything else you need. Regards haart team.

5/5

Google

On the whole I found Haart to be a very professional and helpful service. The team work together and are informed, professionals and alway polite. Yasmin did a brilliant job sorting out my mortgage, she found me a great deal that I am happy with. I will be using her in the future. She is very passionate about her role and personable which made the meetings with her much easier than with financial advisers I have used in the past. Thanks Yasmin. Once we had sold, Kris handled our case and she was exceptional, she dealt with all concerns and question efficiency and professionally, was always upbeat and inspires calm and confidence. Thanks Kris.

Nichola · 25 June 2019

Agent replied

Dear Nichola Brown, Thank you for taking the time to leave us feedback. We are delighted you are pleased with the service you received whilst selling your property.

5/5

Google

Received excellent service from all the staff at Haart in Harlow. Purchased our first house today and would like to say a big thank you to our mortgage adviser at just mortgages in branch, Yasmin Cromwell for her time and dedication to finding us a mortgage. It wasn’t straight forward and it took a lot of work on Yasmin’s part so thank you again. Another thanks to Olly for his help showing us around on a couple of occasions. A big thank you to Kristine Carr for her efforts and countless phone call updates making the process a smooth and effortless transaction for us buyers. Thank you all. Richard & Nicki

Nicki · 25 June 2019

Agent replied

Dear Nicki and Richard Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property. We would like to wish you all the very best in your new home.

5/5

Google

I would highly recommend Haart Estate Agents!! We sold our property with Haart. Shawn came round to sit and have a chat with me and my partner to give us an I idea what kind of service we would receive with them. We did also get in contact with purple bricks before contacting Haart as they are not commission based, so once speaking with purple Bricks they came round and chatted with us, and I must say I just didn't feel confident! So contacted Haart and that's when Shawn came over and went through everything with us. He was fantastic! Went through everything throughly so we understood the process! We was very impressed so choose to go with Haart and you get what you pay for! And I'm so glad we did as Within 1 week they had sold our property! Dan and one of the other estate agents kept in contact with me daily within that week. Then we had to find out new home which wasn't easy! But again we had so much support from Shawn and his team. Once we finally found our new home we then was passed over to Chris who was there to help lease between myself, the new buyer, solicitors and the other Estate Agents to get everything finalised and make it go as smoothly as possiable for everyone and What can I say we received a 5 star service!! Chris was absoulty fantastic and really could not fault her in anyway!! They where all absoulty fantastic!! I hope I don't ever have to go through that process again as it was very stressful but if I did I would 100% use Haart as they made the whole process alot easier. Thank you all again so much for your amazing service. Roxey and Daniel

Roxey · 25 June 2019

Agent replied

Dear Roxey and Daniel Thank you so much for the lovely review, we really appreciate your positive thoughts about your recent experience with us! Regards Shawn,Kris and Team

5/5

Google

Josh was absolutely amazing from the moment I made contact with him on the phone about the property I wanted to rent He arranged the viewing where we first met up he showed us round with great expertise and stayed in contact with us everyday keeping us updated all I can say it was made so much easier by having josh’s help THANK YOU SO MUCH

Robbie · 14 July 2022

Agent replied

Thank you for your review Robbie. I am glad Josh was able to provide you with an amazing service, I am sure he will be delighted hearing your kind words. Thank you, Harlow Lettings Team.

5/5

Google

My husband and I are grateful to Amber and Sam from the Lettings Team. They have been so helpful in helping us find a property and move within such a short amount of time, even helping when we came across an issue with our situation. Every …

Michelle · 20 November 2025

Agent replied · 20 March 2026

Dear Michelle, Thank you so much for your lovely review and 5 stars . We are very pleased you were happy with the service you received for the Haart Lettings Team. We wish you all the best in your new home. … More

5/5

Google

I had a great experience renting my new property with Haart Harlow. Araminta and Sam has been very helpful throughout the process and has given good attention to details throughout the process.

Akalanka · 26 October 2024

Agent replied · 9 November 2024

Dear Akalanka, Thank you for this lovely review. Kind Regards, haart lettings Harlow

5/5

Google

By far the best estate agents I've come across. Very friendly, informative & knowledgeable. Their customer service is exceptional and they go the extra mile. Will definitely be returning when I need their expertise in the future - special thanks to Cassie :) x

Zoë · 28 March 2024

Agent replied · 27 April 2024

Thank you Zoe for your lovely review and 5 stars. Definitely come and see us when you need us again. Regards the Haart Team

5/5

Google

Callum was amazing from start to finish with our home search he was extremely knowledgeable and helpful along the way , thanks Callum for making it a smooth process.

Emma · 2 December 2024

Agent replied · 9 December 2024

Thank you so much Emma for your kind words. many thanks, callum sheekey Senior Lettings negotiator

5/5

Google

We had Shawn attend our property for a valuation, Shawn was very professional, polite, helpful and was able to give me any information that I needed. Would definitely recommend to others.

Paula · 2 November 2024

Agent replied · 9 November 2024

Thank you Paula for your lovely review and 5 stars . We are pleased you were happy with the service you received from Shawn. If you need any further advice then please do not hesitate to contact our office.

5/5

Google

Chris from Haart Harlow is brilliant. He genuinely took the time to keep us updated on properties that we would be interested in, and really got a feel about what was important to us for a home.

Erina · 28 July 2024

Agent replied · 27 August 2024

Morning Erina Thank you for your lovely review and 5 stars for Christopher. We are pleased that you are happy with the service you received.

5/5

Google

We’ve been dealing with Haart for over a year now and the team at Haart Harlow, especially Stacy Cordaroy, was very proactive in getting any issues resolved that might arise during our stay at the property… Thank you guys for your quick assistance when contacted…

Daniel · 20 February 2024

Agent replied · 21 March 2024

Thank you very much for the 5 start review Daniel. Kind Regards Stacy Cordaroy Property Management

5/5

Google

I dealt with Cassie Dan Ollie Shawn and Karen. First contact was with Cassie, very friendly and polite with such a warm personality. No pressure to sell with them, just advice on how to best present the property and explanation of fees. Thankfully I decided not to go with the cheap option on TV which I'd considered as it actually turned out cheaper with Haart in the long run. Better sale price on current house and advice from Shawn saw 5k shaved off the buying price of the new house. Dan & Ollie worked really hard to get the viewings in and we got three offers after a few weeks. There was a communication problem at the end with my conveyancer and the solicitor at my purchase end and they stepped in to help with that too. I'd like to point out that although their fees were more than the other option, you can all guess what that was, the sale price was £12k more than advised elsewhere, plus the saving of £5k on my purchase. Not only did I end up better off financially, their help and hard work was invaluable especially with the stressful bit at the end, which wasn't even caused by them. 10/10 isn't enough.

Kaz · 25 June 2018

Agent replied · 24 June 2023

Dear Karen, We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

5/5

Google

I would like to thank Alex tanner smith for his brilliant work with two property viewings recently. He showed us each home with a lot of good energy and answered all our questions.

MJV · 23 September 2024

Agent replied · 23 October 2024

Many thanks for the review for Alex and the 5 stars

5/5

Google

She has been understanding and accomodating to my situation, I appreciate her efforts 👌 …

Mohammad · 22 July 2026

Agent replied · 22 August 2026

Thank you for your 5 stars and review.

5/5

Google

Although the sale of my flat was an extremely complicated and lengthy process, Haart Harlow, in particular Karen, were excellent. Despite unhelpful solicitors and management companies, Haart continued to persevere and push the deal forward on my behalf. They only contacted me with meaningful updates, therefore, allowing me not to feel badgered with unnecessary Information. Haart Harlow were professional throughout and I am convinced that with any other agent my flat would still be up for sale. I would not hesitate to recommend Haart Harlow.

Neil · 12 March 2018

Agent replied

Hi Neil we're so glad that we were able to go above and beyond your expectations! As you say your sale was not the most straight forward, we were ecstatic to get the call confirming contracts had finally been exchanged! Your buyers were extremely happy to finally get their keys. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harlow estate agents

5/5

Google

Christopher is looking after us, went to show us a property on the weekend. He is actively trying to look for a home for us that meets our requirements.

Usman · 9 November 2024

Agent replied · 9 December 2024

Thank you Usman for your review. We hope that Christopher can help you find your dream home.

5/5

Google

We have just started renting through Haart and Stacy has been our property manager. Everything has been very smooth so far, Stacy has been great in helping iron out some small issues and has kept us updated at every step. We have been very pleased we chose to go with Haart.

L · 9 September 2023

Agent replied · 30 September 2023

Thank you for rating the service from Stacy 5 stars. Kind Regards, Josh Parker - haart Lettings Harlow

5/5

Google

I have been looking for a property for 2 years with no luck! When Sam first called me about the property I enquired about I never ever thought it would be my home! Sam and Amber have been absolutely amazing every step of the way, they have …

Carly · 20 October 2025

Agent replied · 20 March 2026

Thank you so much Carly for your lovely review. I am glad we were able to assist you with helping you find a rental. Amber & Sam haart harlow Lettings.

5/5

Google

These guys are brilliant. Their mannerism and attitude to work is exceptional. They just wont stop the viewings. I literarily took my keys off Dan but he wouldn't stop coming. I wonder if he actually manufactures people. Very enthusiastic and hardworking guy Olly was amazing ; very courteous guy Craig; very professional and helpful all the way Cathy; brilliant lady, amazing Shawn: excellent ,fantastic guy I think they are just a bunch of brilliant professionals this lot

Zainab · 29 July 2019

Agent replied

Dear Zainab Adeworan, Thank you for leaving such great and detailed feedback about your experience with haart Harlow estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harlow estate agents

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Questions about haart Harlow

How many reviews does haart Harlow have?

haart's Harlow office has 868 reviews across three platforms: 846 on Google, 21 on Facebook, 1 on View Agents.

What is haart Harlow's rating?

haart Harlow is rated 4.8 out of 5 across all 868 reviews, and 4.9 out of 5 on Google from 846 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Harlow won Platinum.

Where is haart's Harlow office?

haart Harlow, 4 West Gate The High, Harlow, Essex, CM20 1JW.

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