Trusted Agent profile Β· Harlow, Essex

haart Harlow reviews

β˜…β˜…β˜…β˜…β˜… Excellent

868 reviews across 3 platforms

4 West Gate The High, Harlow, Essex, CM20 1JW

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haart's office in Harlow, Essex, at 4 West Gate The High, is rated 4.8 out of 5 across 868 reviews on three platforms, including 846 Google reviews rated 4.9. It won Platinum in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

846

Reviews on Google

This office

Facebook logo

4.2 / 5

21

Reviews on Facebook

This office

View Agents logo

5.0 / 5

1

Reviews on View Agents

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for haart, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Harlow office, from every platform, shown as written. First names only.

4/5

Google

Haart were very proactive from the get go. Cassie visited promptly and took some great photos. Everything was fully explained. Dan looked after the viewers, meaning I didn't have to be in to receive them. Kris has been fantastic in keeping me informed, the solicitors have been challenging but Kris was always contactable and nothing was ever too much trouble! She's been a great calming influence when I have been at the end of my tether, always professional and great for a chat when I needed to offload!PositiveResponsiveness, Professionalism, Value

Sam Β· 20 June 2021

Agent replied Β· 19 June 2024

Thank you Sam for a lovely review we are so pleased that you were happy with the service you received. Wish you all the best in your new home. Regards Haart Harlow

5/5

Google

Me and my partner have been dealing with Callum over the last couple weeks he’s been very friendly and speedy with getting us to view the property we are interested in and with provided us with all of the information we’ve needed, highly Recommend Callum from Haart Harlow if you are interested in any of their propertiesπŸ‘πŸ» …

Ava Β· 4 November 2023

Agent replied Β· 25 November 2023

Thank you very much for your 5 Star Review Ava, I'm looking forward to find you a property. Kind Regards Callum Sheekey Lettings Negotiator

5/5

Google

Haart have been amazing at a very stressful time they have just been the best support you could have Cassie and the team are brilliant and keep you updated all the time nothing against the team but a special shout out to Kristine she has been amazing We found a buyer so fast and now ready to complete absolutely brilliant well done Haart

Carol Β· 20 June 2023

Agent replied Β· 19 June 2024

Thank you so much for your lovely review Carol. We look forward to completion :-) All the best Cassie Tovell

5/5

Google

Alex was really helpful and helped in every step.

Nidhi Β· 20 October 2025

Agent replied Β· 20 March 2026

HI Nidhi Than you so much for your review and 5 stars.

5/5

Google

Araminta is fantastic at her job and has given me loads of information on the market and what’s going on right now when I come to rent my property I will be definitely using using haart

Teddy Β· 2 December 2024

Agent replied Β· 9 December 2024

Dear Teddy, thank you for leaving me this review. I look forward to working with you in the future! Kind Regards, Araminta Blackwell, Senior Lettings Negotiator, haart

5/5

Google

Araminta was very professional and so friendly in helping myself and my son find our potential new home to rent. We was made to feel at ease during the application process and would recommend Araminta to family and friends

Elaine Β· 9 October 2024

Agent replied Β· 23 October 2024

Dear Elaine, Thank you for taking the time to leave me this review, it has been a pleasure assisting you so far. Many Thanks, Araminta Blackwell, haart Lettings Harlow

5/5

Google

Lloyd is a really knowledgeable guy when it comes to property and has advised me on numerous projects over the years - Lloyd's well worth a conversation if you are looking to sell or looking to buy.

Simon Β· 2 November 2024

Agent replied Β· 9 November 2024

What a great review thank you very much, and thank you for the 5 stars. From the haart team

5/5

Google

Absolutely incredible estate agents. I had the joy of working alongside Kristine, who basically took my whole journey of my property purchase onto her shoulders and took a massive weight off of me. Nothing was ever too much when I phoned and asked her for help. When my solicitors weren't pulling their socks up she made sure to be on their behind and give them a kick to help me. I am so appreciative of Kris for everything she has done for me and I hope that if I ever need to use an estate agents again, it will definitely be Haart but I hope it will be Kris I work alongside. I honestly can't praise her enough, thank you so much for everything.

Jack Β· 23 December 2024

Agent replied Β· 27 August 2024

Thank you Jack for such a lovely review. We are pleased you were happy with the service you received from Alex. From the Haart Team.

5/5

Google

Would highly recommend haart to sell your property ! Chris was amazing through the procedure of selling our house Rob was great too and cassie is lovely too 😊 Keep up the great service you provide πŸ‘ …

Karen Β· 23 September 2024

Agent replied Β· 23 October 2024

Karen thank you so much for your lovely review. We are really pleased that you have been happy with the service. We wish you all the best in your new home. Kind Regards Cassie Tovell, Branch Partner for haart.

5/5

Google

I recently attended a viewing organized by Haart, and the team was highly professional. Araminta was very helpful in arranging the viewing, and Samantha provided a thorough overview of the property, addressing all our questions with great professionalism.

Gurleen Β· 23 September 2024

Agent replied Β· 23 October 2024

Dear Gurleen, Thank you so much for your kind words. Kind Regards, Samantha and Araminta haart Lettings Harlow

5/5

Google

Halle and Sam have been amazing throughout this journey of getting me into my new property!

Lizbe Β· 15 August 2026

Agent replied Β· 22 August 2026

Thank you Lizbe for your lovely review and 5 stars for Halle and Sam at Harlow. We are really pleased you were happy with the service . We wish you all the best. Haart Harlow Lettings

5/5

Google

I had an excellent experience with haarts and the agent Amber helped me a lot finding a 3 bedroom for me. And it was nice experience in my last viewing.She was very supportive.

Laby Β· 15 April 2026

Agent replied Β· 22 April 2026

Thank you Laby for your review and 5 stars. really pleased you were happy with the service you received from Amber. From the haart lettings team.

5/5

Google

Excellent service, polite helpful and nothing too much trouble to help out the customer making the customer feel stress free. Everything very well explained to the last detail. A special thank you to Kristine, Cassie and Dan in Harlow shop for what they have done for myself and my wife as we are stress heads and for making us feel so calm with everything. I would very highly recommend this estate agent and staff to anyone wishing to buy/sell. Thank you all so much for your service

Ron Β· 24 June 2020

Agent replied

Dear Ron Haydon, Thank you for leaving such great and detailed feedback about your experience with haart Harlow estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harlow estate agents haart Harlow

5/5

Google

I had a great experience with Halle, Very good with communication and got me to where I wanted to be. Would highly recommend

Paige Β· 22 June 2026

Agent replied Β· 22 August 2026

Thank you Paige for your review and 5 stars. really pleased you were happy with the service you received from Halle. From the haart lettings team.

5/5

Google

Fantastic service! Lloyd has been very helpful and attentive in assisting our property search. He is informative on the market and the surrounding area, with just the right balance on customer service. Thank you, Lloyd!

David Β· 16 October 2024

Agent replied Β· 23 October 2024

Thank you David for your review , we are very pleased that you were happy with the service you received from Lloyd.

5/5

Google

I am currently in the process of an application with a property haart is letting and the wonderful Halle from the branch has been absolutely amazing. She’s explained everything clearly and got all the required documentation sent …

Daniella Β· 22 February 2026

Agent replied Β· 20 March 2026

Dear Daniella, Thank you so much for your review and 5 stars. We are really pleased you were happy with the service you received from Halle. We wish you all the best! Haart Harlow

5/5

Google

By far the best estate agents I've come across. Very friendly, informative & knowledgeable. Their customer service is exceptional and they go the extra mile. Will definitely be returning when I need their expertise in the future - special thanks to Cassie :) x

Z Β· 26 April 2024

Agent replied Β· 23 October 2024

Thank you Zoe for your lovely review and 5 stars. Definitely come and see us when you need us again. Regards the Haart Team

5/5

Google

Chris from the moment we met him acted with enthusiasm, showed and demonstrated willingness to want to help you and had great communication skills. I would highly recommend Chris to anyone wanted to have a professional experience and be filled with confidence.

Lauren Β· 29 May 2024

Agent replied Β· 19 June 2024

Thank you Lauren for 5 stars and lovely review we are pleased that you were happy with the service you received from Chris.

5/5

Google

I have just bought a property from the Haart team. It turned out to be a little more complicated than it should have - their Client was based in the Far East giving us some comms problems with his limited access to the internet - and some issues with an apparently undocumented sitting tenant. However Cassie and particularly Karen persisted and were unfazed by any of the unexpected problems that arose - and we got there in the end. Thankyou - you earned your fee on this one!

Martin Β· 29 July 2019

Agent replied

Dear Martin Cavalier, Thank you for taking the time to leave us feedback. We are very pleased to hear about your experience with us whilst purchasing your new property.We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harlow estate agents

5/5

Google

Although the sale of my flat was an extremely complicated and lengthy process, Haart Harlow, in particular Karen, were excellent. Despite unhelpful solicitors and management companies, Haart continued to persevere and push the deal forward on my behalf. They only contacted me with meaningful updates, therefore, allowing me not to feel badgered with unnecessary Information. Haart Harlow were professional throughout and I am convinced that with any other agent my flat would still be up for sale. I would not hesitate to recommend Haart Harlow.

Neil Β· 29 July 2019

Agent replied

Hi Neil we're so glad that we were able to go above and beyond your expectations! As you say your sale was not the most straight forward, we were ecstatic to get the call confirming contracts had finally been exchanged! Your buyers were extremely happy to finally get their keys. We always love to hear from our customers, especially with such great feedback. We wish you all the best and hope to speak to you again in the future. haart Harlow estate agents

5/5

Google

I have seen some negative reviews of Haart online and personally I don't get it. They do everything possible to help. My wife and I had a particularly difficult situation in the sale our property and the guys at Haart were there every step of the way. Notably I would mention Karen, Shawn and Oliver as three exceptional individuals, if you can, make sure you get these guys on board. Karen was always easy to reach and would ring back promptly. She was very pleasant to talk to and although she is a professional she was never starchy. We will be back in the market soon and it will be a B line to Haart.

Jelleepit Β· 29 July 2019

Agent replied

Hi Jon, we are glad we could help! Hopefully once your issues are resolved we will be able to secure a sale for you that WILL be able to complete! We all wish you and your family the best of luck with your impending move. We do hope we can be of assistance in the future. Take care!

5/5

Google

My recent experience regarding my house move was very stressful and although I was not selling via Haart Estate Agents I would definitely recommend them to anybody looking to move. Karen Avery was the representative who acted in a very professional manner and kept us informed at all times as issues materialised. After this experience, Karen deserves some recognition for supporting us through a sometimes very stressful situation. An excellent communicator who I would not hesitate to recommend. Thanks for all your help Karen Best regards Steve Cox

Steve Β· 29 July 2019

Agent replied

Steve, thank you for leaving this detailed feedback about your experience with haart Harlow. As you say, even though we were not your selling agent, it was an absolute pleasure working with you. we all wish you and your family the very best of everything in your new home. Should you ever decide to move again, we would be very happy to assist you.

5/5

Google

I dealt with Cassie Dan Ollie Shawn and Karen. First contact was with Cassie, very friendly and polite with such a warm personality. No pressure to sell with them, just advice on how to best present the property and explanation of fees. Thankfully I decided not to go with the cheap option on TV which I'd considered as it actually turned out cheaper with Haart in the long run. Better sale price on current house and advice from Shawn saw 5k shaved off the buying price of the new house. Dan & Ollie worked really hard to get the viewings in and we got three offers after a few weeks. There was a communication problem at the end with my conveyancer and the solicitor at my purchase end and they stepped in to help with that too. I'd like to point out that although their fees were more than the other option, you can all guess what that was, the sale price was Β£12k more than advised elsewhere, plus the saving of Β£5k on my purchase. Not only did I end up better off financially, their help and hard work was invaluable especially with the stressful bit at the end, which wasn't even caused by them. 10/10 isn't enough.

Karen Β· 29 July 2019

Agent replied

Dear Karen, We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

5/5

Google

The service from Haart Harlow has been first class from day one. Moving to a new build, we needed a quick sale and they went over and above to achieve that for us with almost no compromise on the asking price. Dan and Ollie made several trips to us to collect keys and arrange viewings while we were at work, the photography and write up was excellent from Cassie and the progression service from Kris was exceptional.. even dealing with some slower areas of the chain for us to minimise any delays. We could have saved money with an online agent but the extra service received has been invaluable to us. Well done team - you helped make our move to a dream house a reality! Gemma and Paul

Gemma Β· 29 July 2019

Agent replied

Dear Gemma Cooper, Thank you for leaving such great and detailed feedback about your experience with haart Harlow estate agents. We always love to hear from our customers, especially with such great feedback. We wish you all the best for the future in your new home. haart Harlow estate agents

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Questions about haart Harlow

How many reviews does haart Harlow have?

haart's Harlow office has 868 reviews across three platforms: 846 on Google, 21 on Facebook, 1 on View Agents.

What is haart Harlow's rating?

haart Harlow is rated 4.8 out of 5 across all 868 reviews, and 4.9 out of 5 on Google from 846 reviews.

Has haart won any awards?

Yes. In The Trusted Agent 2026 awards: haart, Harlow won Platinum.

Where is haart's Harlow office?

haart Harlow, 4 West Gate The High, Harlow, Essex, CM20 1JW.

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