Trusted Agent profile · Haringey

Hamptons Muswell Hill Sales reviews in Haringey

4.3

★★★★★ Great

1,650 reviews across 2 platforms

256 Muswell Hill Broadway, London, N10 3SH, Haringey, N10 3SH

Part of Hamptons, see every office.

Hamptons's office in Haringey, at 256 Muswell Hill Broadway, is rated 4.3 out of 5 across 1,650 reviews on two platforms, including 202 Google reviews rated 4.9.

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4.9 / 5

202

Reviews on Google

This office

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1,448

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

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Reviews

Every review we hold for the Haringey office, from every platform, shown as written. First names only.

5/5

Trustpilot

Hamptons - Excellent Tenant Experience

Hamptons look after the rental property I have occupied for 4 years now. I mainly engage with Daniel, who is extremely responsive and and courteous, but I have to say that every touch point with Hamptons, from the initial viewing, to the contract, and the annual property checks has always been handled with a high degree of professionalism.

Michael · 26 June 2026

Agent replied · 22 September 2026

Thank you for taking the time to leave such a positive review. We are delighted to hear that you have had such a consistently positive experience with Hamptons throughout your four-year tenancy. It is particularly pleasing to know that Daniel has been responsive, courteous, and supportive whenever you have needed assistance. We are also grateful for your comments regarding the wider team and the professionalism shown throughout the tenancy, from your initial viewing and tenancy agreement through to the regular property inspections. Your feedback is greatly appreciated

5/5

Trustpilot

Hamptons Canary Wharf office team

Hamptons Canary Wharf office have let and managed my property for the last few years and have never let me down. Laura and her team are hard working and always on hand with professional advice and assistance. My property manager, Charlie has been brilliant, always proactive and understanding and finding the best solution for myself and my tenants.

Damsel · 19 February 2026

5/5

Trustpilot

recently moved into a property

I have recently moved into a property managed by Hamptons, my property manager Danish Ashraf has been very attentive in helping address some minor issues at the property. Danish is always prompt in responding to emails and phone calls. I am very pleased with the service provided by Hamptons.

Virginia · 28 April 2026

5/5

Google

We are very happy with the highly professional service we received from Abi, Natalie and the Muswell Hill Hamptons team in selling our property. Though the sales process was more protracted than we expected, Abi was invaluable in working towards completion and always with good humour! Thank you all. With best wishes, Jen and Ross

Jen · 23 April 2025

Agent replied · 10 October 2026

Thank you for taking the time to leave us this tremendous 5* review and your kind words. Kind regards, Lucy, Hamptons Customer Care.

5/5

Google

Hamptons was great in finding me an immediate new tenant for my flat. With only a two day gap between old and new tenants there was a lot to do in making sure it was fully compliant and ready for my new tenants. Poppy at Hamptons Muswell Hill branch was incredibly helpful with advice and guidance, as well as providing invaluable assistance with sourcing several trades people I needed at short notice. I thoroughly recommend their service, and Poppy is especially helpful, professional and good at her job.

D74ism · 27 March 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us a review. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

Evelyn was great, made the process easier than it usually is, communicates well too

Ayomide · 10 May 2026

Agent replied · 10 October 2026

Thank you for the wonderful review, we're delighted to hear that Evelyn provided top-notch service and communication during your experience. Best wishes, Lucy, Customer Feedback and Support Team

5/5

Google

Evelyn was such an amazing help to my friends and I when going for the process for the search of our new home! She helped every step of the way and was quick to respond! Extremely easy steps to follow and couldn’t have asked for a better guide! Thank you so much! My friends and I appreciate your support throughout this process!

Luisa · 16 November 2024

Agent replied · 22 November 2024

Thank you for taking the time to leave us a review Luisa. We are so pleased to know that the team provided you with a high level of service!

5/5

Trustpilot

Very efficient

Very efficient and responsive to requests from our tenants and sourcing the correct tradesmen to sort issues in a quick and timely manner and at a competitive cost. Particular mention to Mandy and Patryk who are superb

Anna · 30 September 2026

Agent replied · 10 October 2026

Thank you for your kind review. We're delighted to hear that you have found our service efficient, responsive and reliable. Providing prompt support for both landlords and tenants, while sourcing trusted contractors who deliver quality work at a competitive cost, is something we work hard to achieve, so it's wonderful to know this has been reflected in your experience. A special thank you for recognising Mandy and Patryk. They will be absolutely delighted to hear your feedback and to know their hard work, dedication and attention to detail have made such a positive difference. We truly appreciate your support and thank you for taking the time to share your experience.

5/5

Google

Evelyn was very friendly and helpful during our move into the new place. Highly recommended!

Nicholas · 17 March 2026

Agent replied · 17 April 2026

Thank you for sharing your positive experience with Evelyn! We are proud to have her on our team and we're thrilled to hear she made your move a smooth and enjoyable experience. Thank you for recommending us! Kind regards, Lucy, Customer Feedback and Support Team

5/5

Google

We had a very pleasant, professional renting experience with Hamptons’ team, especially Evelyn. As our consultant, Evelyn went over and beyond to make sure we could complete the documentation and reference process, as well as answer our questions with warmth, detail and transparency. We’re about to move in our new flat now thanks to that. Very grateful and delightful to have her support!

Phương · 23 September 2024

Agent replied · 23 October 2024

Thank you for your wonderful review Phương. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Google

I have so much to thank Poppy McNicholas at Hamptons Muswell Hill for. From the moment you meet her she instinctively knows what’s the right property for you and you feel like she’s really rooting for you. Poppy is always on the ball and goes the extra mile when needed, with her mix of great work ethic and the lovely personal touch that makes such a difference. She’s the best estate agent I’ve met and I highly recommend her on your side!

Poulami · 24 October 2023

Agent replied · 23 October 2024

Thank you for your wonderful review Poulami. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service the Hamptons provides!

5/5

Google

I would highly recommend Dan Millett and his colleagues in the Muswell Hill office. Dan brought his many years of knowledge and experience in ensuring we obtained the best possible price for our house sale. He provided an outstanding service throughout from initially negotiating with the bidders, then guiding us through the various steps, to managing the survey enquiries and then going above and beyond in chasing down the various parties and managing the expectations of our buyers so that the transaction completed smoothly.

Rob · 24 October 2023

Agent replied · 23 October 2024

Thank you for your review Rob. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!

5/5

Google

We had a wonderful experience with Dan and the team at the Muswell Hill office. We have just exchanged contracts on a property purchase and Dan has been great from the very first request to view a property through to exchange of contracts. Any queries / questions have been dealt with promptly and Dan has kept us up to date with progress without me needing to chase. The whole process has been extremely easy and stress free, I would definitely recommend anyone looking in the area to speak to Dan and Natalie first.

Angela · 24 October 2023

Agent replied · 23 October 2024

Thank you for taking the time to leave us a review Angela. We are so pleased to know that the team provided you with a high level of service!

5/5

Google

It took me a while to find my perfect place, but Poppy from hamptons never gave up on me. She always kept me updated on the market, and was the only agent in whole of Muswell Hill that would sent me potential properties that were actually relevant. Poppy always made sure I was the first to see anything she thought I might like. She truly made a stressful process of buying my first home much better. I couldn’t recommend her or hamptons more.

Holly · 10 October 2025

Agent replied · 10 October 2026

Thank you for sharing your experience, we are delighted to hear that Poppy and the team at Hamptons were able to assist you in finding your perfect home. Providing exemplary service to our customers is our top priority and we're thrilled that we could make your first home buying experience a positive one. We appreciate your recommendation. Kind regards, Lucy, Hamptons Customer Care.

5/5

Google

Poppy from Hamptons was the agent on our purchase and it was a pleasure dealing with her and she was really lovely to work with. She spent a lot of time showing the house and walking us through it - good points and bad points - which was very refreshing and made the process really nice given it wasn’t pushy or aggressive. She was also really good at overseeing lawyers/searches etc which was a nice value add to the overall service- thank you for the help!

Moynul · 10 October 2025

Agent replied · 10 October 2026

Thank you for your wonderful review Moynul. We are happy that you entrusted us with your property needs and that we fulfilled them with the high level of service that Hamptons provides!

5/5

Trustpilot

The very fast and efficient response I…

The very fast and efficient response I got from Max Barnes when my boiler broke down leaving me with no hot water or heating was first class. Max was quick to act and to keep me informed of what was happening with the repair. Great service.

Ian · 17 March 2026

5/5

Trustpilot

Brilliant Service Throughout

We worked with Mel, Callum, James and the team at Hamptons to sell our house in Dulwich. Despite the market being a bit slow at the time, their access to high quality buyers ensure a quick sale at the price we wanted.

Dodd · 17 April 2026

5/5

Google

We recently purchased our next home through Hamptons Muswell Hill. Abi and the team were lovely to deal with during what can be a hectic and stressful time. Really appreciate how friendly & considerate their approach is, it’s refreshing that they care for the human element of a transaction. Would 100% list with them in the future if the need arises.

Amelia · 24 August 2024

Agent replied · 23 October 2024

Thank you for taking the time to leave us a review Amelia. We are so pleased to know that the team provided you with a high level of service!

1/5

Trustpilot

Hamptons Letting Agents APALLING

Hamptons Letting Agents are absolutely apalling. Our entire 4 year tenancy was a struggle, with Hamptons being endlessly inefficient at resolving any issues, particularly in regards to property maintenance and upkeep. Eventually we were unceremoniously told we had to leave the property unexpectedly as the landlord was selling, in a very rude and blunt manner with no sympathy or empathy for the fact that they were removing someone's home from under them, completely without warning. To make it worse, the return of the deposit has been a nightmare from start to... well I'm not sure it will ever finish. We've chased continuously from the end of tenancy and it has now been 2 months and still no return. The deductions listed are utterly absurd (95% of the deposit), with absolutely no acknowledgement of fair wear and tear, the numbers clearly plucked out of the air (£60 for a £5 polyfilla job for example, and an attempt to charge us for an issue which is clearly visible in an image of the property from 11 years ago) and a blatant disregard for rental standard and wear and tear. in addition to this, 2 months later and the landlord is randomly creating issues to add on to the deductions, which were not present at check out nor previously mentioned. Whenever we request the money back or ask that the return of the deposit be treated with some sense of priority or urgency we are simply told "There is no legal timeframe in which we need to return the deposit." We have now instigated the TDS dispute service as at least we will have the legal time frame Hamptons are so concerned about. Absolutely unbelievable, if you have any choice in the matter, do everything you can not to rent with Hamptons. I extend this advice to landlords too, if you want happy tenants and positive recommendations - choose someone else.

Laurie · 3 July 2023

Agent replied · 23 November 2024

Thank you for leaving us a review, customer service is very important to us and we are naturally disappointed to read your feedback. We would welcome the opportunity to address your comments further and kindly ask you to contact customercare@hamptons.co.uk with your details so we can investigate. Thank you again.

5/5

Trustpilot

Excellent Property Manager.

David Whiting has been the Property Manager looking after both my Tenanted Properties for the last 10 years and over that time has provided a friendly efficient service. Nothing is too much trouble and problems are solved quickly and without fuss.

Mr · 22 March 2026

5/5

Trustpilot

Dena is a great Property Manager

Dena is my current contact and Property Manager at Hamptons, and she has been extremely professional and a pleasure to deal with. She has been very helpful in assisting with recent parking issues and in resolving ongoing problems with unauthorised vehicles.

Zai · 20 March 2026

5/5

Google

Poppy McNicholas was an absolute pleasure from start to finish. Despite us being the buyers in the transaction, we never had the feeling that she was trying to do anything but right by all. Having been looking for a house for several years I can confidently say how rare that is. When it came to getting us to the point of exchange and completion, she was dogged but with a very light touch. Five stars!

Jay · 10 October 2025

Agent replied · 10 October 2026

Thank you for taking the time to leave us a review Jay. We are so pleased to know that the team provided you with a high level of service!

5/5

Trustpilot

Fabulous service

The staff in the Alton branch, particularly Adam Masters, went above and beyond to get a long winded and complicated sale over the line. Adam is professional, calm and supportive. I have used Hamptons three times now and would wholeheartedly recommend the Alton office.

Clare · 21 February 2026

1/5

Trustpilot

Very bad experience

Very bad experience. Incompetent staff who don’t listen and try to fob off repairs. The property we were given is so badly built whereby there’s massive gaps in doors that Hampton came and put some cello tape to stop the cold drafts. Absolute joke of a company. An emergency toilet repair was reported and Hamptons said to manage with buckets of water down the toilet till office opens after bank holiday. A washing machine provided with property was left for over 3 weeks until somebody bothered to respond to my constant reports almost everyday. No apology just absolute incompetence from staff who simply don’t care about repairs just collecting rent. We are a family which includes vulnerable tenants yet completely ignored and almost bullied not to report repairs

Sim · 24 May 2026

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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