Trusted Agent profile · Haringey
★★★★★
345 reviews across 2 platforms
3 Broadway Parade, London, N8 9DE, Haringey, N8 9DE
Hamptons's office in Haringey, at 3 Broadway Parade, is rated 4.6 out of 5 across 345 reviews on two platforms, including 205 Google reviews rated 4.7.
Every review we hold for the Haringey office, from every platform, shown as written. First names only.
5/5
GoogleI had a really positive experience with the lettings team at Greene and Co. in Crouch End and dealt mainly with George the manager who's local knowledge far surpassed those of his competitors. The whole process was smooth, I never felt under pressure at all like most agents make you feel and I found the perfect property. I would highly recommend George and his team
1/5
GoogleWe have endured a living nightmare renting a managed property from Greene and Co since December 2016 (106A stapleton hall road). They let us move in to a flat that had a giant hole in the roof (in winter!!), none of the light bulbs working, a temperamental shower, a broken oven and our storage areas full of the previous tenants belongings. Without telling us. The ceiling has collapsed a further 2 times while we've been in the house. Every contractor they have sent round has done a terrible job and damaged the property and our personal belongings further, leaving us to clean up their mess. When asked why we weren't told before moving in that there was a hole in the roof, the property manager's answer was "it's not my fault" and "I've never been to the property so I didn't know". It took 3 months just to get them to remove the rubble from the roof that the contractors left all over our garden. Also 3 months to fix all the lightbulbs, and even then they were done to a poor standard. The previous tenants belongings are still in the house despite us asking endlessly to have them removed. The first property management person we dealt with was one of the rudest, most unprofessional and incompetent person I have ever dealt with. The second person has been better but she is obviously stumped by the fact that there is clearly a complete disregard for tenants within the company - it's all about money for them. The only compensation we've received was after months and months of fighting, we got our admin fees back. It's a total joke of a company, they don't seem to understand that a poor living situation can ruin someone's life. I feel so so bad for the next set of people who are going to live in this flat, because I imagine once again Greene & Co will say anything to get them to sign on the dotted line, without a care in the world for what will happen to them next. Now they're trying to say we're going to lose some of our deposit for painting a wall that was already like that when we moved in, and for damage to the property. What a joke. Do not rent with them, do not let them manage your property. Crooks.
Thank you for your review below. It is unfortunate that your review is not favourable and the service you have received does not appear to be the high standard we usually deliver. Since your review, I understand there has been further clarification provided from your property manager regarding the deposit and the process associated. It is also unfortunate that you have had a few unlucky, repetitive maintenance issue. Should you need anything else please do not hesitate to contact your property manager and I will be in touch.
5/5
GoogleCheryl, Ryan and Josh were great to work with and managed to get our purchase through on the date we needed. Great communication throughout. Would recommend.
Thank you for leaving us a review Abi. We are delighted to receive such positive feedback about Cheryl, Ryan and Josh and look forward to making them aware of your review. Thank you again.
5/5
GoogleThe most pleasant and efficient experience I've ever had with an estate agent. Brilliant communication throughout from a team that go above and beyond to help. Big shout out to Shaun who was brilliant - thorough, efficient and great at keeping us updated. I can't recommend Hamptons - and Shaun - enough. THANK YOU :-)PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleGreat professional service from Thahmid Sultan who looks myself asa Landlord and my tenants with the upmost professionalism and service. Always responsive and quick to solve any potential issue, I feel very confident knowing that Thahmid is my property manager. Thank you for a great service and your positive can do attitude.PositiveResponsiveness, Professionalism
5/5
GoogleWe have been extremely pleased with the service Greene and Co and in particular Ersin Mehmet have given us so far. They held an open day which was very well attended and resulted in us having several offers on our property within a few days. Even the couple whose offer we accepted commented that our estate agent was the best they had dealt with.
5/5
TrustpilotTeddington house purchase
I had great experience purchasing an investment property using Hamptons Teddington. Honey showed us two properties and fairly helped us secure the second property managing a tricky negotiation process with numerous interested parties. I was kept up to date throughout the process. Would use again.
5/5
GoogleWorking with Olivia to find a property to rent was great! Lovely, warm and friendly personality, Olivia was very focussed, keen to find a property that suited me - she listened to my requirements and found a good selection of properties for me to view, highlighting the benefits of each in line with my needs. Happy to recommend her to friends and family.
5/5
TrustpilotHe was really kind and helpful !!!!
5/5
TrustpilotGood Service
We are managed by Danish and he's always been extremely helpful whenever there is an issue at the flat, we have a prompt response and communication. Thank you!
5/5
GoogleI’ve had such a easy, delightful and stress free experience using Hamptons, Crouch End to help me find a rental property in the area. Definitely ask for Isaac, he was extremely helpful, always on hand to answer any questions and highly diligent in his service!
Hi Saum! Thank you for the great feedback. We are so happy that we are able to provide you with a remarkable experience and we wish you many happy years in your new home!
1/5
TrustpilotExtremely unprofessional company
Extremely unprofessional company, communication is non-existent. Tried to get in contact via text, email and calling (for an entire month!). Even left messages. Absolutely no interest in responding
5/5
GoogleWe've just sold our flat through Greene & Co, and had a very positive experience. They were efficient, quick to respond to emails/calls, and achieved a great speedy sale for us. Summer was an amazing help getting us over the final hurdles to exchange! If we were staying in town we'd definitely use them again. Thanks so much!
5/5
TrustpilotGreat experience with Hamptons,very…
Great experience with Hamptons,very professional and helpful.
5/5
GoogleOlivia Geisler was an absolute pleasure to deal with in the Green & Co Crouch End office. We were very specific in what we wanted, and she showed a huge amount of patience and really thought carefully about suggesting the right property to us. The result is a beautiful garden flat that is absolutely perfect for us.
5/5
GoogleI used greene and co to sell my flat. They were really good at bringing people in to view the property really quickly. My flat sold quickly and above asking price which i was really happy with! Summer, Iga and Paul were really good at assisting with the selling process which made it much easier for me.
5/5
GoogleHad a great experience selling my property through Greene & Co. Crouch End. Summer and the team were fantastic from day one, very responsive, considerate and kept me informed at all times. Ersin Mehmet managed the sale, kept on top of everything and found solutions to move things along to exchange. Highly recommend to anyone.
5/5
GoogleAntonio at Hamptons was so great to work with, he was very communicative and made the house sale process as seamless as possible.
Thank you for your review. We pride ourselves on exceptional service and are pleased that your experience has been a great one. We look forward to sharing your review with the team!
5/5
TrustpilotSaima in the property management team…
Saima in the property management team has been incredibly helpful and responsive to all requests during our tenancy
4/5
GoogleHamptons successfully shepherded through our flat sale in the changing housing market of 2021. March Reefe, in particular, made sure that buyers were fully aware of the main selling points, and she kept an eye on the vacant property so that it always presented at its best. Hamptons look after both buyers and sellers and have their finger on the pulse of local prices - we were delighted with the resulting sale. Thank you from Fiona & JeremyPositiveResponsiveness, Quality, Professionalism
1/5
GoogleAbsolutely the worst agency I've ever dealt with. Our landlord sold the house while we were still living there(without telling us) and even though we had no heating or hot water in the middle of the winter the agency refused to provide any help or assistance. Now they want more money for extending of the contract even though they're not even managing our property anymore!
Dear Mr Swalek I sympathise with your position and am sorry you had these issues. But our role at Greene & Co Crouch End in this case is ‘let only’, in other words we have no role in the day-to-day management of the property, that is 100% between you and the landlord, as per the contract. So it is the landlord's responsibility to make sure the boiler is working properly. Nor do we have any knowledge of if or when a landlord decides to sell the house unless they choose to tell us.There is a charge for contract extensions, this is standard professional practice. Kind Regards, Sarah (customer relations advisor)
5/5
GoogleGreene & Co.sold our house on the Harringay Ladder. Ersin Mehmet gave us a 5 star service. Always helpful and very professional , he patiently answered our many questions and followed through with regular feedback and updates. His friendly positive approach was refreshing. Well done Ersin! Thanks Greene and Co.
5/5
GoogleHighly recommend Greene & Co in Crouch End for House Sales. Summer & her team are very professional with excellent communication throughout the process. They managed a quick sale for us in a time of great uncertainty in the housing market and we are extremely grateful!
5/5
GoogleFantastic estate agent. Dan was extremely helpful throughout the entire process of buying our property. Thoroughly recommend.
Thank you for the great review and recommendation. At Greene & Co. we are always glad to hear the excellent feedback about the service we provide to our customers. Many Thanks.
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