Every review we hold for the Haringey office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleHaving rented from Bracewells over a number of years, the experience has always been positive. Richard and team are always friendly, helpful and easy to contact. Great knowledge of local area!PositiveResponsiveness, Quality, Professionalism, Value
Sam · 24 October 2020
Agent replied · 23 October 2024
Thank you for sharing. It is of great value to us to know that you have had such a good experience. We are always here to help!
★★★★★ 5/5
GoogleBracewells were fantastic agents for our rental property. Richard and Nicola were always available immediately and extremely helpful and accommodating - a delight in the London market. Couldn’t recommend them highly enough! Jake
Jake · 24 October 2020
Agent replied · 23 October 2024
Thanks for taking the time to leave us a review Jake - we really appreciate the feedback. All the best for the future and let us know if you return to London.
★★★★★ 5/5
GoogleNicola and Richard are great!!!! We rented a flat through Bracewell’s agency for a year and a half and they were super supportive and attentive! They are also super efficient at replying to emails and sorting out any issues you might come across. Great experience! 100% recommend!!
Ana · 9 May 2024
Agent replied · 23 October 2024
Ana, your review of Bracewells Estate Agents is very important to us and we really appreciate you taking the time to leave the feedback about your experience. We will continue to strive to provide absolutely the best possible service! Thanks Richard.
★★★★★ 5/5
GoogleMy partner and I moved into our rented flat with Bracewell’s in May 2020. This was during a very unusual time with everything going on with covid-19 and so we expected a move in these circumstances to be really stressful. We were proven wrong! Richard and Nicola from Bracewell’s did everything they could to help and ensured our move was as smooth and comfortable as possible...
We really can not recommend them enough and value their work so highly. They were so incredibly helpful, supportive and responsive if we had any questions or concerns.
Thank you so much for everything!
Ellie and Josh.PositiveResponsiveness, Quality, Professionalism, Value
Ellie · 24 October 2020
Agent replied · 23 October 2024
Dear Ellie & Josh, your kind words are most appreciated. It has indeed been strange times of late. Your comments make what we do extremely worthwhile. Thank you!
★★★★★ 5/5
GoogleWe contacted Bracewells last summer when we were looking for a house to rent in North London. By that time, we were still living in Germany and were also a bit concerned to directly rent a house without seeing it before. Bracewells helped us a lot in finding the right property for us. The property descriptions and photographs on their webpage are absolutely correct and appropriate without any overstatements. The application and qualifying process for the property (which is not straightforward when you do not have a UK registration, UK bank account or creditability record) was also extremely easy with the help of Bracewells. Even after having moved in, Richard and Miriam are still offering their constant support and helping us rapidly with any issue that comes up.
Bracewells is a family run business with extensive knowledge on the London property market. They are an absolutely professional, reliable and helpful team. We wholeheartedly recommend Bracewells to anyone who is looking for a property in London.
Nina, Deniz and JanPositiveResponsiveness, Quality, Professionalism, Value
Deniz · 24 October 2020
Agent replied · 23 October 2024
Thank you so much to the lovely Hoz family for your wonderful testimonial of Bracewells. Our business values are founded on recommendations and referrals and we believe that the being able to help and assist as much as possible with a smile 😊 is important particularly during these challenging times. …
★★★★★ 5/5
GoogleI recently had the pleasure of working with Bracewells Estate Agent and I couldn’t be happier with the experience. Their team demonstrated exceptional professionalism and dedication throughout the process. The communication was clear, timely, and always helpful, making the entire process smooth and stress-free. Highly recommended!
Daily · 9 May 2024
Agent replied · 23 October 2024
Thank you so much for finding the time to leave us a review. We are very grateful that you able to share your positive experience. We strongly believe in building long standing relationships, based on trust and integrity. Thanks again!
★★★★★ 5/5
GoogleBracewells have always been very professional and quick to respond with any queries we had during our tenancy.
They had explained the process well and set expectations clearly.
Richard Bracewell had been incredibly helpful and supportive and was a pleasure to have him as our estate agent, especially when we had been trying to find a new property and during our tenancy as well.
Thank you Bracewells for these 3 wonderful years!
We wish you all the best. You deserve it!
Keep going with the great job you are doing!
Agapi · 25 October 2019
Agent replied · 23 October 2024
Thank you for your lovely comments - it means a great deal to us to be reminded that we are providing the best possible service.
★★★★★ 5/5
GoogleI've been living in a property managed by Bracewells for three years and can only consider myself lucky to have found such an honest and easy-to-deal-with agent in the nightmare that is London's rental market. What truly separates Bracewells from other agents I've dealt with in the past is that they do not only look to the interests of the property owners, but yours as well as a tenant (probably because they realise that happy tenants tend to become long-term tenants - an obvious win-win, but yet so rare). In a nutshell, sensible people you can talk to. Highly recommended!
Joakim · 25 October 2016
Agent replied · 23 October 2024
We are very sorry for not acknowledging your lovely review earlier - Thank you!
★★★★★ 5/5
GoogleOur experience with Bracewells has been absolutely amazing. During every step of the rental process they have gone far beyond the call of duty. From the first day that we looked at the flat, they have been extremely helpful and patient with us. Whenever there was an issue, I knew that Bracewells would take care of it right away and I never hesitated to contact them. When there was an issue, they went out of their way to resolve it as soon as possible. They offer a very personalized experience and I always felt as though I was being supported and respected while working with them. I would recommend Bracewells to anyone. It was an amazing experience to work with them and it made the process of renting a flat so much more pleasant.
Sarah · 26 October 2015
Agent replied · 23 October 2024
Sincerely sorry for not acknowledging your lovely review earlier - Thank you so much!
★★★★★ 1/5
GoogleAbsolutely poor service all round. Had an appointment to view a property. I had arrived and travelled over an hour to view it and then received a call 10 minutes prior to the appointment and was told they didn't have the keys. Was also told by Richard "oh I didn't know you travelled that far", I mean if he had known then what? Poor serviceNegativeQuality, Professionalism
M · 24 October 2021
Agent replied · 23 October 2024
Dear Mitz K, thanks for sharing your feedback. We’re sorry your experience didn’t match your expectations. It was an uncommon instance and we’ll do better in the future.
Please feel free reach out to us with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
★★★★★ 5/5
GoogleSeveral months ago my husband and I agreed a lease on a commercial property with Bracewells. We are so happy we had the chance to work with Richard & the Bracewells team - they clearly had both our interests and those of our landlord in mind, and we felt like they were genuinely making every effort to ensure that both parties were fully satisfied. We would highly recommend Bracewells!
Kelly · 24 October 2020
Agent replied · 23 October 2024
Thanks you so much for the kind words and recommending Bracewells Estate Agents. It has been a pleasure dealing with you and Andrew and we wish you great success and prosperity with your wonderful store.
★★★★★ 5/5
GoogleLovely people. Straightforward, kind and efficient.
David · 25 June 2025
Agent replied · 22 October 2025
Thank you so much for your kind words David! We’re delighted to hear you had a positive experience with us. It’s our goal to be straightforward, kind, and efficient every time.
★★★★★ 5/5
GoogleVery good estate agents. I have mostly dealt with Miriam, who has been very responsive and professional throughout my lease period. Recommend unequivocally.
G · 25 October 2019
Agent replied · 23 October 2024
Thank you!
★★★★★ 5/5
GoogleVery good service, and Richard has been very helpful and kind
Alexandra · 17 April 2022
Agent replied · 23 October 2024
Alexandra, your comments are much appreciated. Thanks Richard
★★★★★ 5/5
GoogleRichard and Miriam have been great to deal with from when we first started looking at properties and thoughout our whole tennancy. Very helpful and professional the whole way though. Also, the quality of properties we were shown was up and above any I’ve seen in London for our price range. I highly recommend using this agency if you are looking, letting or selling in North London.
Rebecca · 25 October 2018
Agent replied · 23 October 2024
Thanks Rebecca for your wonderful feedback and 5* review.
★★★★★ 5/5
GoogleRichard and the lady working at this agency are kind, helpful and professional. They try to solve any problem quickly. Once I asked them if I could deliver a parcel to the shop because I was not at home at the moment and they let me find it in from of my door when I came back from work. Thumb up!
Rica · 24 October 2020
Agent replied · 23 October 2024
Thank you for taking the time to share your opinion. We are here to help as much as possible.
★★★★★ 5/5
YellOutstanding!
Richard and his team looked after us from the very beginning until the very last day of our tennancy. Communication was always excellent and any small matters that arose were dealt with swiftly. I can't recommend Bracewell's highly enough! Thanks Richard.
AdamK-322 · 2 October 2019
★★★★★ 5/5
GoogleRichard & his team are super friendly & a pleasure to work with, having an in-depth knowledge of the local area. We've used Bracewells for both buying and renting properties, so can highly recommend them for their professionalism & attention to detail.
Kit · 17 April 2022
Agent replied · 23 October 2024
Thank you Kit - a good reminder that as a business we always value quality over quantity!
★★★★★ 5/5
GoogleWe rented a flat through Bracewells and just moved out, after a wholly positive experience. Everyone we dealt with is absolutely lovely, happy to help and responsive; though largely we were left alone to enjoy our home! Can't recommend them enough :)PositiveResponsiveness, Quality, Professionalism, Value
Tara · 24 October 2021
Agent replied · 23 October 2024
A wonderful reminder that we are providing the best possible service to all of our customers - Thank you so much Tara for taking the time to share your experience.
★★★★★ 5/5
GoogleI recently bought a flat through Bracewells and they were thoroughly professional, being helpful, honest and efficient in facilitating the sale. I can thoroughly recommend Bracewells as a good agent if you are looking to buy a property in the area.PositiveResponsiveness, Quality, Professionalism, Value
Graham · 24 October 2021
Agent replied · 23 October 2024
Graham, thanks for leaving us such a wonderful review. We are thrilled that you loved your experience - our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our top priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
★★★★★ 5/5
GoogleWe rented a property through Bracewells. They are very professional and very helpful, we are happy that we found the place that we were looking for with their help. If you are looking for an professional agency, this is the one. Thank you very much Richard and Miriam.
Cristian · 24 October 2020
Agent replied · 23 October 2024
Thank you Cristian for sharing your thoughts. It gives us great pleasure to hear of your positive experience.
★★★★★ 5/5
GoogleWe discovered Bracewells this past Spring when we moved to North London from the United States. They are a nice, hard working team - honest, reliable and someone you'd like to have manage your properties. I'd call them outstanding.
They were absolutely brilliant at finding us a flat and working with us to speed through the application and qualifying process so we could move in quickly and out of the hotel we were staying in. They were able to use their expertise to approve us in spite of the challenge we posed in that, although we had an established credit and rental history in the US, we were new to the UK and did not have credit, a bank account or any rental history. They didn't require extra deposits or a longer lease. They were willing to work with us based on our needs and since we paid for our move ourselves that is what made all the difference. This is in stark contrast to my ex-pat friends whose companies paid corporate agents to handle their transactions and used much pricier letting agents and are now paying much higher rents every month.
Since we were from abroad, they also helped us sort out furnishings and utilities, internet and local shopping. This service which goes above and beyond has made our stay a thoroughly pleasant one. I've found the other tenants are all very nice and I would say they do a good job screening tenants to have nice, responsible ones.
Michele · 26 October 2014
★★★★★ 5/5
GoogleRichard, Nichola and Miriam gave outstanding support when we were selling our property. They really go the extra mile and add a personal touch which is lacking with most estate agents. Highly recommended!PositiveQuality
Rhian · 24 October 2021
Agent replied · 23 October 2024
Rhian, Thank you for the 5-star rating and sharing your experience. We understand that selling can be a stressful experience and we believe that we are here to ensure that it is a memorable one as well! All the best and thanks again for your wonderful comments.
★★★★★ 5/5
GoogleAlways use Bracewells to rent our flats down the road, could not ask fr better service, would highly recomend them
Jonny · 17 April 2023
Agent replied · 23 October 2024
Thanks for the review - your support is always appreciated!
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