Fishers reviews

★★★★★ 5/5

Google

I’ve had the pleasure of renting a flat through this office for the past three years, and I can confidently say the experience has been exceptional, primarily thanks to Lin Miles. From the very beginning, Lin has been our main point of contact, and she has consistently gone above and beyond in every aspect of her role. Her professionalism, responsiveness, and genuine care have made a significant difference to me and my family as we settled into life in the UK. Whether it was a routine matter or a more urgent issue, Lin was always proactive in resolving things, often responding to emails and arranging support even during her weekends or time off. This level of dedication is truly rare and has meant a great deal to us. Lin has shown time and again that she puts tenants first, and her communication has always been clear, warm, and respectful. In my view, Lin is a credit to the office and fully deserves recognition for her outstanding customer service and support. If anyone is considering renting in Birmingham, I would highly recommend this office, and especially Lin, for making the experience as smooth and positive as possible.

Abdelsalam · 16 April 2025

★★★★★ 5/5

Google

I have just come to the end of a two year tenancy with Fishers and the experience has been nothing short of exemplary. From start to finish, Lin has been great throughout, supporting on issues and quickly responding to queries. She made the whole rental process smooth and seamless and also provided advice when needed. Credit to all the back office team for always coming through for any admin work, and were again very responsive. Thank you Fishers.

Dave · 16 November 2025

★★★★★ 5/5

Google

Excellent experience with this letting agent. Big thanks to Lin for helping let the property and to Chris and Lin for their prompt communication throughout. The properties they manage are of a high standard, and my deposit was returned quickly after confirmation that the property was left in good condition. I also appreciated the flexibility of being able to return the keys over the weekend. Will definitely use this letting agent again if needed, highly recommended!

Muhammad · 16 November 2025

★★★★★ 1/5

Google

An absolute bunch of incompetent paper clip counters! Believe the negative rewiews they are absolutely factual. Ignore the auto ‘bot’ reply from the ‘Owner’ who hides away from responding to complaints by saying ‘no record of dealing with you’ it’s just more incompetence and lies. My rental was a few years ago. Nothing seems to have changed! A women called Lin or Lynne is incompetent beyond belief and blind as a bat accusing me of taking some rubbish tea and coffee tins!! Luckily the new tenants who also complained about their experience let me in the old rental flat and I photographed the ‘missing’ tins in the cupboard where they were never used. I informed Lin or Lynne to make an appointment at SpecSavers. Numerous requests to speak to the Owner were rebuffed with he’s away or he’s too busy!! Rubbish he just left his poorly informed and trained staff to deal with things!! Inventory’s aren’t updated for years they rely on you to note discrepancies. Make sure you do keep records and copies of emails. The DPS are almost as bad don’t rely on them for impartiality! Thank goodness I’m free from being a renter I feel for people having to deal with these useless people. Take heed stay away or if you can’t document and photograph everything Lyn or Lin has just improved on her incompetence over the years!! UPDATE following Bulls**T Response! The Owner (at the time) refused several requests for either a meet ot telephone call to adress the incompetance of Lin and the chaotic check out experience! The flat was left cleaner than when it was first occupied. False claims were made to extort funds from the Deposit which in part were refuted by the DPS. It is clear from recent reviews nothing has changed even with 'New Owner' as we say "same man /woman different hat". There is and has never been any misunderstanding or misrepresentation except from Fishers from their old outdated inventories to the claims of proffesionalism on the Web site.

Carl · 29 August 2024

★★★★★ 5/5

Google

We have had very positive experience with fishers. The staff have always been supportive and professional, with excellent communication throughout. Any job requests or maintenance issues were handled promptly and efficiently. Fishers were incredibly understanding and supportive. They worked closely with all parties involved to accommodate changes to notice period and made a potentially stressful time much more manageable. A special thank you to Tracy, who has been absolutely amazing, always approachable, kind, and quick to help whenever needed. Her support has truly made a difference, and we’re very grateful. -Amina.

Shamzeh · 9 July 2025

★★★★★ 1/5

Google

Avoid if You Value Good Customer Service As a tenant, my experience with Fishers Property Management has been frustrating and disappointing. Once the contract was signed, their customer service became nearly nonexistent. Communication was sluggish, with emails and phone calls often going unanswered for days, if not weeks. Maintenance requests were a nightmare . Urgent repairs were ignored, and when they were finally addressed, the solutions felt rushed and inadequate. Staff members seemed indifferent to tenant concerns, offering little assistance when issues arose. To make matters worse, the process of getting my deposit back was a drawn-out ordeal, with little transparency and delayed responses. Instead of providing a smooth renting experience, Fishers made me feel like an inconvenience rather than a valued customer. If you're considering renting through Fishers Property Management, I strongly recommend looking elsewhere. Their service drastically declines once they have your signature on the lease.

K · 16 April 2025

★★★★★ 5/5

Google

We've spent the past 4 years in a Fishers rental property in Harborne. With Fishers we have dealt with several normal property issues in this time and it has been really great to know there was someone who would take any issues seriously and act quickly. That someone in this case is Lin, who seems to have knowledge on everything that could come up, even as far as diagnosing a boiler repair down to the specific fault and error codes. We can happily recommend Fishers knowing Lin is there to look after you!

Aaron · 10 June 2023

★★★★★ 5/5

Google

Hi, everyone. I want to share my experience with this company First of all, all the members working for this firm are highly professional and really know how to provide excellent customers services. They helped me to get the flat I wanted in a matter of a few days. And their after-sell services are fantastic. I want to really thank Isabella, who was very patient and helpful. She provided me with all details I wanted and helped me to close the deal. Also can't thank ms LIN enough, as she arranged the contract and all the paperwork for me to settle in. In a nutshell, everyone in this office is professional, and I highly recommend doing business with them.

Abdelsalalm · 10 June 2023

★★★★★ 5/5

Google

We’ve just come to the end of our tenancy, and Tracy has been an incredible help throughout, she’s been super friendly and approachable. We recently bought a house and faced some challenges with knowing exactly when we’d be moving, but Tracy was so supportive and helped make a very stressful situation so much easier to handle.

Hannah · 16 September 2025

★★★★★ 1/5

Google

Absolutely disgusting and unprofessional service I've experienced just today in regards to lettings I have enquired about and the arrangement of viewings. A Miss Lin Miles was extremely curt, rude, unprofessional and passive aggressive …

Hanifah · 16 April 2025

★★★★★ 1/5

Google

This letting agency is completely unreliable. They don’t focus on customers and have no idea what they’re talking about. Instead of assessing real financial documents like payroll, bank statements, and payslips, they rely on third-party apps like Canopy, which randomly rate credit scores, even if yours is good or the app is giving a wrong credit data. They collect excessive data using AI and use it for marketing / cold calling /emails /Texts rather than genuine referencing. Their process is flawed and unfair, making it difficult for tenants to secure a property. To make matters worse, they will likely respond to my review with an auto-reply saying, “You are not our customer or we couldnt find your name .” Don’t be fooled, I am their customer, and I have already informed BCC and Financial Ombudsman about their (Fishers & Canopy) unfair practices. Avoid them if you value transparency and fairness!

Mk · 16 April 2025

★★★★★ 1/5

Google

I have just ended our tenancy at a property in Harborne after 2 years and handed the keys back today. Lin at Fishers advised previously that I cannot be present at the check-out report. I queried this and Lin continued to advise that I cannot be present and said this is Fishers policy. I have queried this further and asked for a copy of the ARLA guidelines, which their check-out documentation refers to and they are now ignoring me, despite me chasing repeatedly for 3 weeks. They also advised that the process is based on DPS (Deposit Protection Scheme) guidelines but Fisher’s are failing to adhere to this as the DPS website recommends the tenant attends the check-out report. Again no response to my emails from them on this when I have highlighted it, despite repeated chasing. I am worried as the check-in inventory, done by Fishers, was shockingly inaccurate when I first moved in and I have pointed this out to Fishers. Fishers are also carrying out the check-out report and I have no confidence in them doing this accurately. No doubt it will be wrong and inaccurate deductions will be made and so I will be challenging via the DPS to get my deposit back. My view is that this seems a strategy from them to be pro Landlord’s (who are their clients), as they have been very resistant to us attending the check-out inventory and continue to ignore me when pressed on this point. From looking at the other tenant reviews on this page, the check-out process seems horrendous, I hope I don’t have the same experience. I will keep this post updated with the results!

Vijay · 16 April 2025

★★★★★ 5/5

Google

I would like to take a moment to thank the team at Fishers for their high professional service in their lettings process of mine in Birmingham. They were very helpful. A huge thanks to Mrs. Lin Miles, Mr. Chris, & Mrs. Melanie McQuade for their generous support and kind care. Thank you very much!

Feras · 16 April 2024

★★★★★ 5/5

Google

When it comes to service professionalism and friendliness I have yet to see better. From the day we met with the team to the moving out process, they could not do more to accommodate my family. A very special mention to Kay who has always made time for us, made us feel valued and welcomed. Thank you.

Edward · 10 June 2023

★★★★★ 1/5

Google

ATTENTION All these “good” reviews are FAKE watch out people, Fishers is the most terrible, unprofessional letting agency I have ever had to deal with and that was before I even signed with them! You would never want to sign a contact with them and be a tenant of theirs. The agents were unbelievably rude, insulted us and told full blown lies. Thank God a letting agreement was never established. I would recommend Dixon’s to anybody looking for non-scamming agencies and upstanding employees.

Dee · 11 June 2019

★★★★★ 5/5

Google

Dean and his team are excellent. Very professional, friendly and knowledgeable. It is a pleasure to deal with Fishers and I thoroughly recommend them and their first class service to any prospective landlords or tenants.

Aaron · 12 June 2025

★★★★★ 5/5

Google

Excellent Letting Experience We’re very happy with our letting agency. From the start, the property was turned over to us in a very clean and well-prepared condition, which we really appreciated. They are always responsive and efficient whenever we have any issues or repairs, everything is addressed quickly, and their maintenance man is very accommodating and reliable. The back office team is also great, they respond quickly to any queries and are always helpful. Having a reliable letting agency like this really reduces the stress and anxiety that can come with renting a property. We feel well taken care of, and that peace of mind makes a big difference. Highly recommended!

Rezzil · 13 July 2025

★★★★★ 5/5

Google

Very professional company, friendly helpful staff, whenever I have rang up they are always happy to help or advise on what can be done also answer quickly, anything that needs sorting out the team are on to it either by email or phone call to keep you informed of every thing keep up the great work

N · 16 February 2026

★★★★★ 5/5

Google

Lin is simply amazing! She was my contact for approximately 15 years whilst I was a tenant through Fishers and Lin was a delight to deal with. Always incredibly friendly, supportive and so efficient!

Donna · 16 May 2025

★★★★★ 1/5

Google

I rented an awful flat from Fishers, I was desperate as I was working for Queen Elizabeth Hospital and needed somewhere quick. The flat was very old fashioned and dated and in need of some serious renovation. I used to hate cooking in the kitchen as it was just old and nasty, I would often eat out or get a takeaway. The landlady would sometimes even let herself in! Anyway it took me months to get get my deposit back from Fishers and cost me money to do so. I would avoid this agent, they only seem to have old properties to rent and quite expensive too.

Sara · 13 October 2023

★★★★★ 5/5

Google

I was an overseas owner of a house in Harbourne. I acquired the property back in 1994. Fishers have been my agent for managing the letting and maintenance of my house until it was sold in last April. Fishers have provided me a total …

Timothy · 16 April 2025

★★★★★ 1/5

Google

Fisher's were appalling as letting agents from start to finish. GDPR breaches (sending personal details in error), patronising and rude attitude and lied multiple times about how we would be reimbursed for costs, or issues in our house …

Julia · 16 April 2025

★★★★★ 5/5

Google

Fishers manage several of our Trust's residential properties. The team at Fishers have always provided us with a very efficient and friendly service. They seem to find us good tenants and they are very fast at responding to any issues with tenants or maintenance. I would highly recommend them.

Ian · 27 November 2024

★★★★★ 1/5

Google

Terrible - no one gets back receptionist just repeats her self and the lady called Lyn never calls back. Will be leaving 1 star reviews daily till issues are fixed

Navaeh · 9 April 2026