5/5
Very good experience
Jack from Taylors Lettings was very kind and accommodating with scheduling my viewing. A last minute commitment came up but he kindly offered to do a WhatsApp viewing instead. Communication has been excellent
Trusted Agent profile · Hanham
★★★★★
383 reviews across 2 platforms
74 Regent Street Kingswood, Bristol, BS15 8JA, Hanham, BS15 8JA
Taylors's office in Hanham, at 74 Regent Street Kingswood, is rated 3.9 out of 5 across 383 reviews on two platforms, including 238 Google reviews rated 4.7.
Tell us what you need and we'll put you in touch. Taylors Kingswood hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hanham.
Every review we hold for the Hanham office, from every platform, shown as written. First names only.
5/5
Very good experience
Jack from Taylors Lettings was very kind and accommodating with scheduling my viewing. A last minute commitment came up but he kindly offered to do a WhatsApp viewing instead. Communication has been excellent
1/5
This is the most incompetent and…
This is the most incompetent and unethical agent I have ever dealt with - after 3 months I still have not received my deposit back and they sent a million pictures of “dirt” from a room I never rented… no response when I said this was not my room… no sign of my money. If any problems with the house they will not respond either when I was renting. Terrible
1/5
Do not let/ sell with this company…
Do not let/ sell with this company absolute joke. They have let a property next to me. They hired a gardener who destroyed the boundary between houses, have been chasing them for weeks to have it fixed only to be told I need to chase the gardener They hired. The ignore every email. Also left there tenants with young children without water in the property for days. Rude staff.
5/5
Jacob is the man. What a guy! What a house
Thank you for the fantastic 5* review and I would like to wish you the very best for the future. Kind regards, Lucy, Customer Relations.
5/5
Jacob was great on viewing. Explained everything nicely.
It’s really lovely to read another 5* review. Many thanks, Lucy, Customer Relations.
5/5
Fantastic service!
The service provided by Taylors Lettings Agents has always been fantastic. All communication is prompt, courteous, friendly and professional. Natalie Meech is a star!
5/5
It was my first viewing of a property today with Taylors (the agent was Jacob Mccready). The process was very easy and communication so far has been exceptional from Jacob. I look forward to viewing more Taylors properties with them in the forthcoming months.
Thank you for taking the time to leave us this great 5* review. Kind regards, Lucy, Customer Relations.
5/5
This was the second time we used Taylors to buy a property and the people there are always extremely nice and helpful. We were dealing with Martin and Brittany and they are super professional. We would definitely recommend to use them for any issues.
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
Great help from Peach and team at Taylors Kingswood during our recent house purchase, many thanks.
Thank you for your brilliant 5* review. Best wishes, Lucy, Customer Relations.
5/5
Sold my house within 2 days, £5000 above the asking price (not too shabby)! Thanks Ben and the team.
Thank you for your amazing. Best wishes, Lucy, Customer Relations.
5/5
I recently visited TAYLORS SALES AND…
I recently visited TAYLORS SALES AND LETTING AGENTS for the first time, and I must say that I am extremely pleased with the level of customer service I received. During my visit, I had the pleasure of speaking with Saqad Rafiq, who went above and beyond to assist me. He was incredibly helpful and showed a genuine willingness to help me achieve my desired outcome. I am looking forward to continuing to work with him and the rest of the team at TAYLORS SALES AND LETTING AGENTS.
5/5
Taylors estate agents have provided an Excellent Customer service , All the staff are really lovely and helpful to guided me in through the right route. Much appreciate the service especially from Rosh. Best wishes to the whole team.
Many thanks for your marvellous 5* review. Best wishes, Lucy, Customer Relations.
1/5
Useless
I have never dealt with such an unprofessional, rude and ultimately useless company! If you trust this bunch of morons to sell/ lease your house you need to have you head examined, trust me you would be better doing it yourself... They offer poor advice with little guidance, they are lazy and unresponsive but worst of all they are rude and unprofessional - what more would you desire from someone who is meant to be assisting you with probably the biggest purchase/ most stressful thing you can do in life. Trust me, stay well clear otherwise you will soon regret it!!!
1/5
Do not rent from these people
Do not rent from these people. They are an absolute nightmare. From day one they will extort any fee from you they can and when you leave the property they will continue to extort from your deposit. I have been renting in Oxfordshire for 30 years and they are the worst I have experienced. The property management is a nightmare. It took them over six months to fix a leak in the bathroom by which time the water damage was extensive. They do not acknowledge any improvements you make to the property. I fixed a wobbling doorstep, repainted the front door, garage door, and window surrounds as well as the fascia, at my own personal expense, but they extorted £280 from my deposit for some scuffed paintwork and minor damage to a carpet which hadn't had any work done to it despite annual intrusive inspections. They said they would try to keep us as sitting tenants by seeking investors to sell the property to, but absolutely no attempt was made to do this. So pleased to be finally rid of them. Absolute nightmare company.
1/5
Taylors of Swindon Avoid at all COSTS
Taylors of Swindon! Avoid Avoid Avoid!!! DO NOT GET INVOLVED WITH THIS COMPANY! RENTING OR SELLING COMPLETE SCAMMERS!!! YOU HAVE BEEN WARNED!!!!!!
5/5
Had a viewing with Jacob, he was very polite and honest. Gave me plenty of information, property was not for me in the end but will definitely keep in contact with him for other properties going forward!
Thank you for your terrific 5* review and your kind words. Best wishes, Lucy, Customer Relations.
4/5
Unfortunately the purchaser they put in contact with me and made 2 offers to buy my house made no contact with my solicitors for 8 weeks after lots of phone calls house back on the market.
Thank you for your glowing 5* review. Kind regards, Lucy, Customer Relations.
1/5
Agency demanding £660 to exit tenancy…
Agency demanding £660 to exit tenancy after being good tenants for 15months, even though we requested a break out clause at the start. Horrible service towards tenants. Avoid avoid avoid!!!!!
5/5
As a first time buyer I can say that the process of buying house with them went really quick and smooth. We (me and my wife) get a lot of help in the process and informed and supported through the process. Very friendly and professional staff and service!
Thank you for your wonderful 5* review! I hope you have a great New Year! - Best wishes, Scott @ Customer Relations
1/5
Shambolic, avoid if possible
You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across
1/5
Worse agency in 33yrs of renting
You deal with the local agents to view and sign the contract for the property, The inventory is sent by email after you have moved in which is too late, another dept based in a different part of the country deals with repairs. When you leave you deal with yet another drpt in another part of the country and then the inventory when you leave is done days after you have vacated by yet another dept in yet another part of the country. Inventory aren't cross referenced but the one when you leave is done in far more detail than the one given you when you move in. For example and filthy bathroom with cupboards full of sanitary items and burnt candles missed! Missed but on the leaving inventory dust on the mantlepiece picked up. None of the dept talk to each other and none get back to you either. 18 days after moving out still no response about my deposit. Avoid this agency if at all possible, 33yrs of renting and worse agency I have come across.
1/5
Incompetent and disorganised
Slow staff, very impersonal, made moving that much harder. After seeing a property on rightmove we contacted Taylor’s in the middle of August 22. They said they would be in touch and never contacted us. We rang a further 5 times, offered to pay a holding deposit and explained we needed to be moved by mid September at the latest, had sorted out finance and checks all ourselves to speed the process along. Each time we were told no one had taken our details and never contacted. Today (October 4th) I have just received my first phone call from them asking if I’m still wanting to move.
5/5
Extremely helpful. Katie was excellent at communicating with us every step of the way. Definitely recommended!
Thank you for your great 5 star review. It's wonderful to read that you were kept fully informed and up to date throughout the process by Katie and the rest of Taylors team in the Kingswood branch. Many thanks again, Sarah.
5/5
Rosh was great and patient with me and went to great lenghts to help me. Would recommend.
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Tell us what you need and we'll put you in touch. Taylors Kingswood hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hanham.