Taylors Kingswood reviews in Hanham

★★★★★ 5/5

Google

Our first property purchase made all the more easier by the helpfulness of Liz at the branch. She went above and beyond with the numerous emails and calls I sent her way and helped to relieve the stress along the way - especially through some sticky patches! Would have no hesitation in recommending them!

Troy · 13 November 2017

★★★★★ 5/5

Trustpilot

Smooth and easy move

Ali made our move really smooth and easy, having everything being done online made it very accessible and simple to use.

Lucy · 30 August 2022

★★★★★ 5/5

Google

Had contact with Jacob at Taylor's, Kingswood. Very nice guy, helpful and friendly and not really pushy. I will definitely be in touch with him again if and when I need Taylor's services.

Jo · 12 November 2022

★★★★★ 1/5

Trustpilot

!!!!! Never give Taylors any lettings !!!!

!!!!! Never give Taylors any lettings !!!!I am a landlord. The letting was given to Taylors (the first mistake to start with). An agent visited my property and promised me number of things before I gave them a fully managed contract. I found the tenants for them not Taylors. When i called them to find out what is fully managed contract ? so Taylors explained, collecting the rent from the tenant and pass it back to landlord after deducting all their fees. Nothing else is included. I don't live near the property so want a property visit atleast may be every 3 months to make sure my property is in good condition. This was promised when the agent visited the property. I should have got everything in written (second mistake). Saying that there was not a single visit to property from Taylors to make sure the property is fine and no damage done by tenants. More scenarios: Taylors think they can deduct whatever money they think and just send an invoice. it happened twice. I called the office and asked what this new charge is ? and they don't know it so asked to contact the countrywide office. Ok, so called the countrywide office and they said we made a mistake and refunded the money. I would have lost more than £100 if didn't check the invoices. More than a year and i decided I don't want Taylors to manage my property anymore (as they were doing nothing apart from taking out there share). So contacted Taylors and the lady on the phone asked me to send an e-mail with a written notice to stop the service and explained its a 3 month notice period. I asked them the e-mail address and sent the notice and now waiting for the reply back. over 2 week and was surprised no reply so checked my e-mail account and ofcorse they gave me a wrong e-mail address even though i asked for a letter to letter e-mail id at the time of giving notice. I sent my notice e-mail again and since the rent date was already passed, the notice period counts from the next rent period (no way!!).Finally the time came to end the contract and i need the tenant details to hand over to the next management company and the tenant deposit details so that it can be protected under deposit scheme. Called the Taylors local office and they said contact countrywide ok so I called countrywide and they said contact Taylors. Don't know who to contact now. After some heated conversation countrywide took responsibility. sent them the government deposit scheme details and the game starts again. Every time i call them to find out the status on when do i expect the deposit in the deposit scheme ? They say we just picked up the e-mail and will forward it to the deposit scheme department and that happens everytime i call. Finally i managed to get to the right person and they said we received the details today and the deposit will transfer today.Not at all a customer friendly service. Taylors only looking to get money out of your pocket and delay things as much as possible. Never let with Taylors. On a side note: Taylors famous tag line when you are trying to reach someone, the person you are trying to reach is on the phone and will give you a call back. Believe me they will never call you back

SPS1994 · 9 January 2020

★★★★★ 5/5

Google

Came in sat down with Rosh really helpful, booked a mortgage appointment so I can get more help with that

Bismark · 12 November 2023

★★★★★ 5/5

Google

Had a great experience with Jacob from Taylor, knowledge was incredible and he was very professional and polite. Definitely recommend

Elshan · 12 November 2023

★★★★★ 1/5

Trustpilot

Absolute nightmare to deal with

Absolute nightmare to deal with. After a year I am withdrawing my house from sale. Took months of chasing to take actions, and then unreachable. Clearly on buyers side, telling us to take lower offers and not take higher ones beacuse of their "systems". Horrible, horrible experience.

Kim · 23 February 2024

★★★★★ 5/5

Trustpilot

My experience started with the pleasant…

My experience started with the pleasant Taylor who walked me through the entire experience. I felt like she genuinely had my best interest at heard and worked with me through the whole process. I also had the pleasure of dealing with Victoria who showed me around the property and inspected the place properly. I felt at ease through the whole process and appreciated the genuine people at the office.

Bianca · 23 March 2022

★★★★★ 1/5

Trustpilot

I vacated the house early as Swindon…

I vacated the house early as Swindon Taylors agent confirmed to refund the rent for the remaining days, it has been 3 months now but no response from Swindon Taylors team after multiple chasers.I was tenant foe more than 3 years but this company has no respect at all. Not recommending anyone to go with Taylors at all in any scenario. Swindon Staffs are very unprofessional.

Ritesh · 26 July 2022

★★★★★ 5/5

Google

Jakub did very well on the viewing. Knew a lot of the info need about the property while viewing

Thom · 12 November 2023

★★★★★ 5/5

Google

selling my house was made easyer by the helpf of Jonathan at the branch he went above and beyond with the numerous emails and calls way and helped to relieve the stress along the way - especially through some sticky patches! Would have no hesitation in recommending them!

Nunzia · 13 November 2018

★★★★★ 5/5

Google

Even when we had to deal with unexpected issues, they remained professional and very helpful all the way to completion. We would have to wait way more without their involvement, so we definitely recommend their service.PositiveResponsiveness, Professionalism, Value

Lorie · 12 November 2021

★★★★★ 1/5

Trustpilot

Unprofessional

[Bradley Stoke Branch] Unprofessional! Last minute change in move-in date and late contract drafting, both only 2 days before the agreed move-in date, even though referencing was cleared at least 3 weeks beforehand.

A · 7 September 2024

★★★★★ 5/5

Google

Rosh very helpful in giving advise and directing me to proceed the purchase of the property

Lissy · 12 November 2023

★★★★★ 5/5

Google

Rosh helped out in the most perfect way you can imagen, easy, helpful and breif insight about rentals and owning a house on mortgage. Great experience. Highly recommended

Talha · 12 November 2022

★★★★★ 5/5

Google

Rosh recommended me to Martin the mortgage advisor and was very helpful was really great

Marcus · 12 November 2023

★★★★★ 5/5

Google

Jacob showed us round. He was very helpful . Thank you

Joshua · 10 January 2024

★★★★★ 5/5

Google

Great customer service from Rosh, very friendly and helpful. Pleasant to talk to

Iola · 12 November 2023

★★★★★ 1/5

Trustpilot

if you are to vacate their properties

if you are to vacate their properties, make sure you contact them at least two months in advance and NOT 30 days notice. If yo do not cancel within a certain time frame your 30 days notice to vacate the property will not be valid.

Abi · 31 August 2023

★★★★★ 5/5

Google

Very friendly and helpful staff. Assistant manager, Katie, was fantastic! She made the house buying process a lot less stressful. I couldn’t of asked for better service!PositiveQuality, Professionalism

Danielle · 12 November 2021

★★★★★ 2/5

Google

Wish they had a house I liked

Elaine · 12 November 2023

★★★★★ 5/5

Google

Was shown around a few properties by Jacob who answered all my questions and was very courteous.

Martin · 12 November 2022

★★★★★ 5/5

Google

Had a viewing on a property wit Jacob McCready. He was very helpfull well informed. Thank you

Andras · 12 November 2022

★★★★★ 5/5

Google

Jacob did a great job of showing us round a property. Friendly, knowledgeable and helpful.

Debbie · 10 January 2023