Trusted Agent profile · Handforth
★★★★★
1,090 reviews across 2 platforms
St Georges Way, Handforth, SK9 3HD
Anwyl Homes's office in Handforth, at St Georges Way, is rated 4.6 out of 5 across 1,090 reviews on two platforms, including 9 Google reviews rated 4.2.
Every review we hold for the Handforth office, from every platform, shown as written. First names only.
5/5
TrustpilotStephen has been very helpful and…
Stephen has been very helpful and informative. Replies quickly to any query and is always very cheerful.
Hi Karen, thank you for your review and kind comments about Stephen, we will be sure to pass these on.
5/5
TrustpilotThe Fairways - great experience!
First time buyer experience was made painless! Helen, the sales manager was excellent and made the process seamless. She always made sure every question was answered and went out of her way to make sure buying was my first home was exciting with limited stress. Gaz and Phil on site were and continue to be great. They made sure all snags were addressed and the communication was always clear.
Hi Hannah, thank you so much for your lovely review. We will make sure Hannah, Phil & Gaz receive your feedback, I know they will really appreciate it. We wish you many years of happiness in your new Anwyl home. Thank you.
5/5
TrustpilotChris Appleton and Paul Higham in…
Got Chris Appleton and Paul Higham in our home to fix the creaking floorboard. The guys did a really good job, it only had a small mark in the wall but they are sorting out on the next visit.
Hi Christielle, thank you for this review and you can be sure the technicians will certainly sort any issues out on their next visit.
5/5
TrustpilotJASON YOU ARE A STAR
I want to appreciate Jason who was very friendly, educative, positive and caries himself with alot of professionalism. He was very generous with information and I liked how patient he is. He treats everyone equally which is very commendable. I looked forward to meeting Jason at the office due to his high calibre. He will indeed go far
Hi Lilian, thankyou for taking the time to leave this review about Jason at our Maes Y Rhedyn development. All our team work extremely hard to keep our customers happy so it's great to read when they are getting it right, thanks again.
5/5
TrustpilotChris arrive on time
Chris arrive on time, was friendly, explained everything he was going to do, worked cleanly and tidied up after himself. Afterwards he showed me photos of his work and explained why this would resolve the issue and provided contact details in the unlikely event of needing to book again. What’s not to like about service like that?
Hi Sarah, thank you for your review about Chris, one of our Customer Service team. We know they all work hard to provide a great service but it really helps to receive this positive feedback, thank you.
5/5
TrustpilotWe have just moved into Mill Green
We have just moved into our lovely house 🏠 in Mill Green Warton and are thrilled with it.The service from the the site managers Chris, Mike and their team has been exceptional.Lorraine in the sales centre was extremely helpful and made sure our purchase went smoothly.We can’t wait to see the estate evolve and spend many years enjoying our purchase.Thank you, Jo & Steve
Hi Jo & Steve, thank you for your review, comments like this really make our day! We have passed your feedback on to our team at our Mill Green development and we know they were very happy to hear you appreciated their efforts. Thanks again and we wish you many years of happiness in your new home.
1/5
TrustpilotContinuation of last review.
5/5
TrustpilotThe front door is not properly secured
The front door is not properly secured. The customer care , Sarah responds to my request promptly and the customer service technician, Peter did the job well. I really appreciate their help.
Thanks for this review!
5/5
TrustpilotChris The Professional
Chris finished the job to an incredibly high standard, completing it very quickly. Very personable and polite, definitely deserves a bonus at Christmas 💪🍺
5/5
TrustpilotHappy customer!
Josh attended for a kitchen repair that had been outstanding for some time. He was really friendly, professional and the repair was completed quickly and to a really high standard. Really happy thanks very much!
Hi Jess, thank you for your review about Josh, we immediately passed it on to him and he was made up!
5/5
TrustpilotPeter Giddins
Peter Giddins, customer service technician who attended today was exceptional and represented the company wellHe was thorough, professional, listened and willing to address concerns raised A good face for the company and highly commended.
Thank you!
5/5
TrustpilotI had an excellent experience with…
I had an excellent experience with Anwyl Homes customer care today. They addressed my issues promptly and without any delay or questions asked. Thank you, Anwyl Homes, for your outstanding and lovely customer service! Highly recommended.
Thank you!
5/5
TrustpilotFantastic repair job
Josh Hough the technician came on time as promised and was professional both times. The job was done to perfection. He was friendly and polite. He made sure hallway was clean and tidy after the repair job was done. Well done Anwyl.
Hi, thank you for this review about Josh, one of our Customer Service Technicians, he really appreciated it.
5/5
TrustpilotRichard Nelson & Josh Hough
Josh & Richard have been to fix issues in our home quite a few times now and they've always been hard working, kind and incredibly helpful. The work they've done looks absolutely amazing, it's night and day difference! Thank you once again both
Hi Charlotte, thank you for this review!
4/5
TrustpilotAfter sale follow up
The quality of property is good. No major problems found since our moved in.However, for the minor defects, except the carpet, are not done and no follow up since then
Hi, thank you for your review, if you do need any help with getting the minor issues completed, don't hesitate to contact Customer Services by filling in the webform on our website and the team will be happy to help.
5/5
TrustpilotQuick and efficient service
Quick and efficient service, Lee was extremely helpful!
Hi Matyas, thank you for taking the time to leave this review, it's great to hear how helpful Lee was, thank you!
5/5
TrustpilotCustomer Service Technician Lee…
Customer Service Technician Lee Ashworth turned up on time and was very polite fixed problem with main bedroom door. Left no mess and covered boots with carpet protecting shoes. Excellent thank you
5/5
TrustpilotRichard Nelson
Richard Nelson came to do some work today. He was polite, friendly and did an excellent job . All the Anwyl guys do fab work
Thanks Tony!
5/5
TrustpilotPaul - highly recommended
Paul arrived on time , he was polite and professional. Extremely tidy and efficient. Explained everything he had done and fixed the issues reported . Highly recommended .
Thanks Tina
5/5
TrustpilotPete - customer care
Pete from customer care came today to finish off interior decor around the back door and some settling cracks in paintwork. Couldn’t be happier with his work, extremely tidy and respectful of the property, and great finish to the jobs. Thank you!
Hi Sarah, thank you for your review about Pete, one of our Customer Service Technicians. We have passed this on to him and know how much he appreciated the feedback.
5/5
TrustpilotHad Lee Ashworth here today to look at…
Had Lee Ashworth here today to look at the door lock as it wasnt working he's done a fix until the parts ready one the 23rd very nice man and see you on Thurs 23rd thanks
Thanks Ryan, hope it all got sorted on the 23rd!
5/5
TrustpilotRichard Nelson
Richard came to complete some mastic work on our garden wall. He was on time and kept us informed every step of the way. He was very professional and friendly. A credit to Anwyl!
Hi Caroline, thank you for this review!
5/5
TrustpilotAll in all very good!
Bought my home in Jun'21 and had the usual snags and such, but the guys on site, especially Gaz were incredibly helpful in getting everything sorted around my schedule. House is a great size and some nice features I wasn't expecting so have to say I have zero complaints!!
5/5
TrustpilotRichard Nelson came over to do some…
Richard Nelson came over to do some repairs on the property and was fantastic. If we need to do anymore I hope he comes back.
Thank you!
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
