Trusted Agent profile · Hampstead

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Godfrey and Barr Hampstead Garden Suburb Office reviews

4.7

★★★★★ Excellent

161 reviews across 2 platforms

20 Market Place, Hampstead, NW11 6JJ

Godfrey and Barr's office in Hampstead, at 20 Market Place, is rated 4.7 out of 5 across 161 reviews on two platforms, including 114 Google reviews rated 4.6.

Google logo

4.6 / 5

114

Reviews on Google

This office

Facebook logo

5.0 / 5

47

Reviews on Facebook

This office

Reviews may appear on more than one platform.

About Godfrey and Barr Hampstead

We are fully independent with offices in Hampstead Garden Suburb & Mill Hill, specialising in prestigious property sales and rentals since our inception in 1991. We specialise in North-West London and Hertfordshire and don't spread ourselves too thinly and defy anyone to know our areas' properties, values and dynamics better than us! We are market leaders, handling sales, acquisitions, lettings, management, new homes, land, and investments.

Reviews

Every review we hold for the Hampstead office, from every platform, shown as written. First names only.

5/5

Facebook

I had the pleasure of dealing with Sara Nathan after she competently and smoothly dealt with finding us a tenant for our London home to make the relocation possible to Cheshire. Sara was professional and charming from the get go and every single area and attention to detail was thought of.. She brought people round just after lockdown and made sure everything was safe and well considered. She dealt directly with our builders and contractors as the house was being refurbished ready to let. From the time rather quickly she found us a lovely tenant everything was thought of and organised down to us leaving the day before and making sure their first day of tenancy also went without any hitches.. I couldn’t rate her more highly enough and anyone looking to rent or buy in Hampstead Garden Suburb.. She is your lady!! Sharing on my parents group Through The Eyes Of A Parent too as so many of my clients are relocating to these areas or will do in the future and often from overseas... GODFREY AND BARR, HAMPSTEAD GARDEN SUBURB is your place 😘

Amanda · 5 September 2020

Agent replied · 3 May 2024

When you see I write up Like that about your daughter its called ‘nachos’

5/5

Google

Anything less than 5 stars would be wrong! By far the most professional, competent and attentive Agent & Team selling our Grade 2* house! Well done team ! Takes away all the anxiety and stress of selling! Great attention to detail from a very seasoned experienced team.

TRISH · 7 August 2026

5/5

Google

We would have no hesitation in recommending Godfrey and Barr. Jeremy, along with Emma and Amanda, made the whole process of selling our house and purchasing our new flat as stress free as they could despite several delays.

David · 13 July 2024

Agent replied · 5 July 2024

Thanks David for the lovely review.

1/5

Google

Avoid Godfrey & Barr, completely dishonest and unprofessional. I rented two properties through this agency, and both experiences were stressful and disappointing. The last property, at 54 Oakwood Road, was in terrible condition, a rotten and broken bedroom window left unrepaired for over 3 years, no secure back door, and no working garden light. I had to live through winters covering the window with plastic and summers full of flies, and despite repeatedly informing them, nothing was ever done. After three years of paying rent on time and leaving the house professionally cleaned (with video proof), they tried to keep my entire £3,200 deposit! They’ve made completely false and unfair claims, even blaming me for the rotten window that was already there when I moved in. They also ignored every TDS deadline and provided no evidence to support their accusations. My dispute is now with the Tenancy Deposit Scheme (TDS) adjudicator because of their negligence and dishonesty. If my deposit had been held directly by TDS, I would have already received my refund, but since this agency held it themselves, I’ve been forced to wait weeks (and possibly months) to get my money back. ⚠️ Be warned: if your deposit is held by Godfrey & Barr (not directly by TDS), you may have to wait months to recover your money. Always ensure your deposit is protected directly with TDS, not through the agent.

Mitra · 9 October 2025

5/5

Google

Our property was on the market for over 6 months with one of the major estate agents. Over this period, we had very few enquiries and no significant offers. I asked a friend who had recently sold a property in Hampstead for his advice. My friend highly recommended Godfrey & Barr, whom I then contacted and subsequently appointed. Within six weeks we had received a number of offers, one of which we accepted and the property has now been sold. Many thanks to Godfrey & Barr for an excellent, responsive service.

Mark · 31 August 2024

Agent replied · 9 May 2024

Thanks Mark, what a lovely straight forward transaction.

1/5

Google

A complete waste of time trying to sell with these. Communication and follow-up have been extremely poor throughout. …

Carl · 31 May 2026

Agent replied · 31 July 2026

Sorry to hear this Carl, as discussed we had 3 viewings and 2 offers and have records of our regular contact, we respect contracts as it was all agreed up front, but as a token of good will we have withdrawn your property before the actual expiry date. We wish you all the best with the sale of your property.

5/5

Google

I have just exchanged contracts for the sale of my house in Hampstead garden Suburb. Godfrey and Barr acted for me (The third time I have used them). As always, they were highly professional, enthusiastic and hard working throughout. . They kept me fully informed throughout the process.. They are PROPER agents, very experienced and , who understand how to do business and to get a sale completed. It was a fraught transaction in a difficult market , but Jonathan Barr solved numerous problem to get it over the line. . i cannot recommend them highly enough - Believe me, you will not find a better agent In North West London. Well done and many thanks to Jonathan and the whole team. DAVID MENZIES

David · 16 September 2023

5/5

Google

Bradley Freeman was amazing to deal with and got me the house of my dreams. From the beginning of my property search he was there and supportive and the only estate agent out of the 14 that I registered with that actually showed an interest and brought up properties that were suitable and in my price range. He never gave up and even when I was going to exchange on another property he showed me Carmelite place and that ended up being the property I lived into. He deserves 5 stars ⭐️

Helena · 16 September 2023

5/5

Google

Absolutely top service from Jeremy Fine and his colleagues regarding my late Mothers house. They advised a very effective marketing strategy and we ended up with well over the asking price. Would highly recommend!

Stephen · 20 February 2024

Agent replied · 9 May 2024

Thanks Stephen , delighted all worked out so well for you

5/5

Google

I have used Godfrey and Barr for many years now for property rental services. I have always found the professional and diligent. Recently Sara was able to find a credible tenant for my 1 bed property in a timely fashion.

Daniel · 2 April 2025

5/5

Google

We recently bought a house in Radlett being sold by Godfrey & Barr. Our own corresponding sale became long and complicated but we owe a massive thanks to Ian Godfrey for his calming influence, common sense and expertise, which were invaluable in helping get the transaction over the line in the end. I wouldn’t hesitate to recommend Godfrey & Barr to anyone looking to buy or sell a home in any of the areas they cover.

Andrew · 13 March 2023

5/5

Google

After we haven’t had any offers on our house with another estate agency, we’ve decided to go with Godfrey and Barr, which have a greater presence in our area and indeed within 4 weeks they’ve managed to deliver us 3 strong offers. We’ve closed the deal with one of them very quickly and we’re extremely grateful to both Jonathan and Emma for being very attentive and considering our needs. Emma was highly professional and lovely when she showed our house. She has established strong connections with the potential buyers. And Jonathan is highly experienced, knows the process well, without his support and valuable advise in every step, the sell might not have gone through. Worth highlighting the most challenging part, where Jonathan’s support was needed the most, was surprisingly after we’ve agreed on the price with the buyer. We strongly recommend to hire Godfrey and Barr if you’re considering selling your house.

Valerie · 6 April 2022

5/5

Google

The team at Godfrey & Barr understood the challenges of selling an unusual and unique property, and persevered to find the right buyer. The sustained efforts of Jeremy, Barbara and Ian were highly appreciated. Excellent professional service - thoroughly recommended.

GnT · 20 December 2024

5/5

Google

Ian, Jeremy, Emma and the rest of team provided an excellent, professional and very supportive service. It was a complicated sale which they handled superbly. We are very pleased with the result.

Sabine · 2 April 2025

1/5

Google

Sara is the worst letting negotiator I have come across. Not a people person at all. Very disappointed in G&B's choice of employee.

F · 10 March 2024

Agent replied · 9 May 2024

FF please contact us if you are a real person as your negative review makes no sense and we would love to find out what went wrong ?

5/5

Google

I bought my property through Godfrey and Barr. Got great service throughout the process. Barbara was great and kept me informed throughout the process. They helped dealing with solicitors as this is very stressful. Well done Barbara. With team at Godfrey especially Barbara, process was not that stressful.

Niraj · 8 July 2024

5/5

Google

We recently bought a house in Radlett being sold by Godfrey & Barr. Our own corresponding sale became long and complicated but we owe a massive thanks to Ian Godfrey for his calming influence, common sense and expertise, which were invaluable in helping get the transaction over the line in the end. I wouldn’t hesitate to recommend Godfrey & Barr to anyone looking to buy or sell a home in any of the areas they cover.

Piece · 10 May 2022

5/5

Google

We had a wonderful experience working with Emma and Ian, from the initial house search all the way through to the purchase process. They were professional, attentive, and supportive at every stage. Thank you both for your dedication and help!

Pante-a · 7 June 2025

Agent replied · 3 July 2025

Thanks for the lovely review and good luck in your new home.

5/5

Google

Thank you to Barbara and her team for selling our apartment. Regards Tom Weekenborg

All · 10 July 2024

Agent replied · 5 July 2024

Thanks tom , we hope you are happy in your new home.

5/5

Google

Emma and Amanda were highly impressive from day one. They were respectful of the flat I was selling, scheduled many viewings and smoothly dealt with a tricky exchange process. Excellent service.

Michelle · 5 February 2025

5/5

Google

The team at Godfrey and Barr worked tirelessly in a difficult market to keep showing our property until we found a buyer. They kept us informed along the way and supported us through the process. Thank you to the whole team.

Beth · 19 February 2026

5/5

Google

A pleasure to work with Godfrey & Barr.. in particular, Sara really helped with my search and found the perfect property for me.

Scott · 15 October 2025

Agent replied · 9 November 2025

Great , thanks Scott hope you are enjoying your new place..

5/5

Google

I have recently purchased my new home through Godfrey & Barr and could not recommend them highly enough. I first dealt with Josh, an enthusiastic and knowledgeable agent who helped us find our perfect property. I also worked closely with Jonathan Barr throughout the process. As a partner, he was keen to get involved and help ensure a smooth process, which ultimately gave us the result we all wanted. Moving homes can be very stressful, but having agents who go out their way to help makes the whole process much easier. Thank you all for your work, and to anyone who is looking to buy or sell their property, I would absolutely advise giving the team a call.

Adam · 16 September 2020

5/5

Google

I have recently bought through Godfrey & Barr in Hampstead Garden Suburb. It was a long and complex sale of c. 9 months and during the process I dealt with Jonathan Barr and Emma Law as my main contacts, but whne they were on leave, Ian Godfrey and Jeremy Fine. So I am definitely in a position to comment on the Firm. I am also an agent myself, specialising in commercial in Central London so I speak from a position of knowledge. I would wholeheartedly recommend Godfrey and Barr, They came up 5 stars on all fronts - knowledge, integrity, deal-making nous and pure graft and effort. I'd certainly use them when i come to sell or require the services of a residential estate agent again.

John · 16 September 2020

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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