Trusted Agent profile · Hampstead
★★★★★
691 reviews across 3 platforms
51-53 Heath Street, Hampstead, NW3 6UG
Part of Benham and Reeves, see every office.
Benham and Reeves's office in Hampstead, at 51-53 Heath Street, is rated 4.6 out of 5 across 691 reviews on three platforms, including 263 Google reviews rated 4.7. It won Gold in The Trusted Agent 2026 awards, one of four awards Benham and Reeves won in 2026.
Tell us what you need and we'll put you in touch. Benham and Reeves Hamstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampstead.
The Trusted Agent 2026 results for Benham and Reeves, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Every review we hold for the Hampstead office, from every platform, shown as written. First names only.
5/5
GoogleGreat service with our agent, Jeremy, managing the process diligently from start to finish.
Thank you Garkus, we're thrilled to hear you've had a great experience with us here at Hampstead. Jeremy is very appreciative of your kind words too. - Emily, B&R
5/5
TrustpilotNick Hubbard
Very professional service being offered especially their prompt action to locate suitable tenant.
Hi Aga, thanks very much for your kind feedback and five star rating. Nick and all the Ealing lettings team are pleased to hear you've found the service professional. Thanks for trusting us with your property.- Emily, B&R
5/5
GoogleBenham & Reeves have always been super professional, highly knowledgeable and a pleasure to deal with. I have absolutely no hesitation in recommending them !!PositiveResponsiveness, Quality, Professionalism, Value
Thanks very much for your five star rating and review, it's great to hear you had the best service experience. Our Hampstead estate agents really appreciate the feedback and are happy to receive your recommendations any time. Kind regards, Emily Taylor, B&R
5/5
GoogleWe've been extremely happy with the service received from the Benham & Reeves lettings team. They've been responsive, understood our requirements and most importantly - found a tenant for our property in a timely manner. Thanks!
Lovely to hear this and thanks for taking the time to post your experience here and for the five star rating, we really appreciate it. Best regards, Emily, B&R
5/5
GoogleGreat follow up on all requests, really appreciate support from Abbas.
Hi Jana, thank you for sharing a five star rating here and for your lovely comment about the Property Management service you've had from Abbas who is an experienced member of our team. - Emily, B&R
5/5
GoogleDele Lawal's professionalism and attention to detail assured a smooth transition from valuation to completion. Would recommend highly recommend to anyone looking for a real estate agent.
Thanks for your five star review Theo, this has really encouraged the whole property team here in Hampstead. Thanks for recommending us, we appreciate it. Best regards, Emily Taylor, B&R
5/5
GoogleExcellent work renting out my property for the fourth time. Always efficient and always good to deal with. Highly recommended service in the area. Merry Christmas B&R
Thanks very much for your kind review and entrusting us with your rental property. The Hampstead lettings team are glad to hear you are happy to recommend us, we are here to help any time. Kind regards, Emily Taylor, B&R
5/5
TrustpilotProfessional agency
Great experience, we were assisted by Di and Jade with utmost professionalism
Thank you Pietro, we're thrilled to hear you've had such a great experience with Di and Jade from our lettings team. - Emily, B&R
5/5
TrustpilotMy agent is Mr Di Gong
My agent is Mr. Di Gong
Thank you for sharing a five star rating here Cathleen, Di is very appreciative. - Emily, B&R
5/5
GoogleI have had a great many dealings with this team and they are always fast, efficient and friendly. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Thanks Veldafor giving our Hampstead letting agents a five star rating and it's great to hear that you found us to be friendly and efficient in your dealings with us. We always aim to provide a five star service. Kind regards, Emily Taylor, B&R
1/5
TrustpilotWorst agents I have ever dealt with…
Worst agents I have ever dealt with !!!!!!! CHECK ALL THEIR BAD REVIEWSUtter lies and misleading info from two members of their staff, didn't follow GDPR procedures so I am worried what happens with my data, and when I spoke with their lettings director Mark what a utterly rude, belligerent man!!This is why the Government are banning letting fees from 01 June
5/5
TrustpilotTanya manages my property so well she…
Tanya manages my property so well she is great as dealing with difficult tenants and resolving situations.
Thank you for the five star rating shared here Hannah and also for telling us how happy you are with the way Tanya in our property management team manages your property. It can be a very stressful job so this feedback means alot - thank you.- Emily, B&R
5/5
TrustpilotGreat experience for property sale
Jeremy found a suitable buyer for our property in a difficult market after another estate agent didn't succeed. Definitely recommend.
Thanks very much for your feedback, we're thrilled to hear you had such a great selling experience with us and will be recommending us.best regards, Emily Taylor, B&R
5/5
GoogleI had a viewing and was greeted by a mr lawal. He’s mannerisms and professionalism was comforting, very nice experience.PositiveProfessionalism
Thanks Jason, really great to hear your positive experience of our Hampstead lettings team and for rating us five stars. kind regards, Emily Taylor, B&R
5/5
TrustpilotExcellent service
Excellent service. Edelyn Reynolds always give me very prompt response when I have any questions.
Thank you Xu, Edelyn and the Woolwich lettings team are pleased to hear you have had a great service experience. Thanks for rating us with five stars too.- Emily, B&R
5/5
GoogleBenham and Reeves handled the rental of our apartment with professionalism and efficiency. We highly recommend their service.PositiveProfessionalism
Thank you very much for your five star service rating, its good to hear our Hampstead team were professional and that you were so pleased with our lettings service. We will continue to do our best for you. Kind regards, Emily Taylor, B&R
5/5
TrustpilotThorough Professional …
Benham and Reeves is a thorough professional company, which took a great care of my needs. Sarah and Veronica have been very forthcoming and supportive all through out.
5/5
TrustpilotExcellent service and professional…
Excellent service and professional assistance and expertise from the team and specifically from Abbas Efir. Very helpful, enthusiastic and conscientious.
Thank you for reviewing our property management service as excellent - this is much appreciated by Abbas and the team. Kind regards, Emily Taylor, B&R
4/5
GoogleBenham and Reeves provide a first class bespoke service. Staff at the Hampstead office are friendly and efficient.
Thank you Jane for your lovely review here, our Hampstead branch were delighted to see this. Kind regards, Emily, B&R
5/5
GoogleTop-notch letting agents.
Thank you very much for taking the time to tell us we're top-notch letting agents in Hampstead, that's great to hear! Thanks also for sharing a five star rating here, its appreciated. - Emily, B&R
5/5
TrustpilotEfficient property management team
Happy with Abbas and property management team's efficiency and service which is always prompt and helpful. Thank you
Thanks Sue, we are very glad to hear you are happy with your property manager and for the five star service rating. Much appreciated.Kind regards, Emily Taylor, B&R
5/5
TrustpilotExcellent service from Simon.
Excellent service from Simon.Definitely recommend
Thank you Lisa, great to hear you've had an excellent service from Simon at our Wapping lettings branch. We are happy to help anyone looking for a new home to rent, buy or sell.- Emily, B&R
5/5
GoogleGreat service from Benham & Reeves Hampstead branch. Professional, attentive and efficient. I am very pleased with the Lettings service so far.
Dear LS, Thank you taking the time to review our Hampstead office, I will pass on your kind words to the team! Kind regards, Emily Taylor
5/5
TrustpilotThe issue was dealt with professionally and nicely.
The person from Benham and Reeves, Kayleigh Weston, was exceptionally good to deal with; she was courteous, knowlegeable and helpful and sorted the issue.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Yes. In The Trusted Agent 2026 awards: Benham and Reeves, Hampstead won Gold; Benham and Reeves, London won Platinum; Benham and Reeves, Fulham won Gold; Benham and Reeves, Surrey Quays won Trusted Agent.
Tell us what you need and we'll put you in touch. Benham and Reeves Hamstead hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Hampstead.
