Trusted Agent profile · Hampshire
★★★★★
270 reviews across 2 platforms
53 High Street, Lymington, Hampshire, SO41 9ZB
John D Wood and Co Sales's office in Hampshire, at 53 High Street, is rated 3.8 out of 5 across 270 reviews on two platforms, including 68 Google reviews rated 5.0.
Every review we hold for the Hampshire office, from every platform, shown as written. First names only.
5/5
GoogleExcellent customer service delivered with professionalism. I have used John D Wood for many years and I have nothing but praise for Kat, Trevor, Bonnie and Alex and the whole letting team. If I have a query its dealt with efficiently and promptly and always with a friendly smile. Nothing is too much trouble for this team and I wouldn't hesitate to recommend John D Wood as excellent letting agents in Lymington.
5/5
TrustpilotHad a really good experience
Had a really good experience! Ellie Bowers the estate agent I was in contact with was very nice, efficient... She showed me a few properties and really into consideration what I liked and did not liked and found me the ideal flat. Her approach was not as salesy as can be with some other estate agents. Feels like she really cares about her customers. I would highly recommend.
4/5
TrustpilotJohn D Woods a great choice
We are very satisfied with a capital V with the service we received to sell our property in Weybridge. All the team are great but Ruby Rowntree who dealt with us from day 1 is excellent both caring and professional.
5/5
TrustpilotTenant changeover - handled very well
The tenants that JDW found for me in 2019 decided to leave after one year, disappointingly, but JDW (Trinity Road branch, SW18) found two people who appear to be excellent replacements, with only a 10-day void. The necessary arrangements were all made in a professional manner. I'd particularly like to single out Shoeni Oates for the excellent service and advice I've received as an inexperienced landlord.
5/5
GoogleWe have rented through John D Wood for 5 years. A very professional, pleasant and helpful team. Kat, Heather and Alex always look after people who rent and their clients interests at the same time.
Thank you for taking the time to leave your wonderful 5* review about our local team. Best wishes, Scott
5/5
GoogleAmanda and Adam have been fantastic throughout and would always be more than happy to use John D Wood in the future- highly recommended
Thank you for your thoughtful 5* review and recommendation! I will make sure your kind words are passed on to the local team. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotSam and Ailsa were amazing
Sam and Ailsa were amazing! Super responsive. They helped me at every step!
5/5
TrustpilotI found the team at Fulham led by…
I found the team at Fulham led by Eduard to be very caring and thorough, quick to respond to any queries. The team's personable approach made a big difference and built trust between us from the get go. Thank you for a successful outcome along a very smooth journey of interactions between us.
5/5
TrustpilotJ D WOOD Parsons Green
The Parsons Green office have been absolutely wonderful in the sale of our property in Fulham, offering excellent advice and exceptional service. Adrian and Molly in particular have been wonderful to work with - they are incredibly knowledgeable, and so supportive. Couldn’t recommend the team more highly!
5/5
GoogleA well informed an knowledgeable lettings team; able to offer positive advise and tailored solution in a very competitive market. Recommended.
Thanks for the excellent 5* review and recommendation! Best wishes, Lucy, Customer Relations.
1/5
TrustpilotAwful experience
Awful experience. Reached end of tenancy and despite instructions being followed and agreement with the Landlord, no return of deposit as yet. Seem incapable of resolving the issue - or do not want to do so. A sad end to the tenancy and completely unnecessary. I would recommend you look elsewhere.
5/5
GoogleConor Moors has assisted us looking for a property in the New Forest area - locally, he is the most proactive and punctual agent we’ve come across. For those looking for a property, I would would most definitely recommend him.
1/5
TrustpilotTerrible agents
Terrible agents, a bunch of kids who do not know what they’re doing. Awful at keeping you updated on the progress and very disorganised. You have to chase them and only to find out that something hasn’t been done or done too late thus you ending up missing out on the property! What a waste of time
5/5
TrustpilotI am very happy with the attention…
I am very happy with the attention Alexandra Crocker, Emily Hughes and Harry Crookenden are given to me in regard to the short-let tenancy of my flat.Any issue I have they try to solve immediately .I recommend John D Wood for the very professional and experienced people they have.
1/5
TrustpilotThe worst of all
The worst of all. Penelope Leng showed me a property that is not ready to move in. And the renting price is increased when I told her that I want to rent. I don't know the company but I know the letting negotiator who made me unhappy about the whole experience.
5/5
GoogleVery professional lettings agency with added touches such as a welcome pack on the day that you move it. Kat showed us around the property and was very friendly and helpful. We had planned to move into another property with another agency and when that fell through JD Wood did their best to help us find somewhere as soon as possible. Thanks.
1/5
TrustpilotBad tenant Chris Witts
J D Wood let my flat in Weybridge. The bad tenant Chris Witts stopped paying the rent and left the flat damaged and very dirty. He would not admit his financial responsabilities, luckily I was able to recover the debt from the deposit through mydeposits.
1/5
TrustpilotWhat a joke
What a joke! The epitome of bad and distrustful estate agents. We arranged a viewing with the Esher office and no one showed up- no email,text,call, WhatsApp- to even tell us they were late or having to cancel. And worse still- the property we arranged to view and sat waiting for 20 min was already sold.
5/5
TrustpilotWe bought our house through John D Wood…
We bought our house through John D Wood at the end of 2023.Wai, in Oxford, was brilliant and kept in touch all the way through the process.
1/5
TrustpilotVery unprofessional
Very unprofessional, extremely hard to get hold of when you want something done.
5/5
TrustpilotA very satisfied customer
I have let my flat with John D Woods for many years now and the company have always found me a very good tennant. The service has been extremely good and efficient. I would like to specially mention Shioeni Oates and Imogen at the Wandsworth branch. I would highly recommend John D Woods.
5/5
GoogleGreat team at John D Woods! Friendly staff and extremely helpful with all types of queries. Highly recommend to all in the Lymington area.
Hello Katrina, thank you for taking the time to leave your fantastic 5 star review of the great service you received from John D Wood & Co in Lymington. It is brilliant to read that the team were friendly and extremely helpful with all queries. Thanks for the kind recommendation. Kind regards, Emma.
5/5
TrustpilotSimon helped us to find a beautiful…
Simon helped us to find a beautiful home in Battersea! He was exceptionally professional and really listened to our needs. I’ve been recommending Simon and the John D Wood team to everyone.
5/5
GoogleI am a landlord of a property in Lymington and have found all the lettings team, namely Kat, Alex and Bonnie, at J D Wood to be very helpful and to provide a thorough, professional service at all stages in the lettings cycle. I would not hesitate to recommend their services to other landlords and tenants.
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