Trusted Agent profile · Hampshire

Henshaw Fox Hampshire reviews

★★★★★ Excellent

121 reviews across 2 platforms

1 Middlebridge Street, Romsey, Hampshire, SO51 8HJ

Henshaw Fox's office in Hampshire, at 1 Middlebridge Street, is rated 4.9 out of 5 across 121 reviews on two platforms, including 120 Google reviews rated 4.9. It won Trusted Agent in The Trusted Agent 2026 awards.

Google logo

4.9 / 5

120

Reviews on Google

This office

Yell logo

5.0 / 5

1

Reviews on Yell

This office

Reviews may appear on more than one platform.

Awards

The Trusted Agent 2026 results for Henshaw Fox, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Reviews

Every review we hold for the Hampshire office, from every platform, shown as written. First names only.

5/5

Google

We considered three different Romsey estate agents before choosing Henshaw Fox. We were immediately impressed with their personal touch and non-pushy approach. They have been honest and open throughout and always had the best for us at heart of the advice they have given. Communication has been excellent at every stage and time was always made to listen to your concerns or queries in a patient manner. The company has a family feel to it and we were treated with courtesy and respect throughout, Tom and the team are not there just to make money but to journey alongside you to ensure that the outcome is the best one for all concerned.

Mark · 21 June 2021

Agent replied · 20 June 2024

Thank you so much for your kind review.

5/5

Google

The team in Romsey were exceptional when I purchased my first home! They gave great advice, helped the sale go smoothly and nothing was ever too much trouble! An exceptional team, with brilliant after sales support from Gwen. Couldn’t recommend more!

Charlotte · 25 September 2024

Agent replied · 9 November 2024

Thank you Charlotte.

5/5

Google

Gwen, Dale and the team were fantastic when handling my house sale. They kept me upto date, helped overcome obstacles and pushed when solicitors needed to be pushed. I highly recommend them for selling your house and will use them again if the need came up.

Simon · 25 June 2024

Agent replied · 9 November 2024

Thank you Simon.

5/5

Google

Henshaw Fox were great. We felt let down by a previous agent but HF stepped up and made sure that they kept in contact with us throughout the process. There was a steady stream of viewers ending with a realistic offer which we accepted. They are a small agency but their service is excellent because of their local knowledge. Highly recommended.

Brian · 21 June 2023

Agent replied · 20 June 2024

Great to hear you had such a good experience. Thank you so much for the 5 star review.

5/5

Google

We had fantastic service from Henshaw Fox, in particular Ryan and then from Nicci. They gave us a really solid quote for the value of our house, didn't try to over sell themselves like so many other agents we spoke to, and then totally delivered in terms of selling our house. They also did a great job of keeping on top of the sales process throughout. Would recommend them without hesitation.

Sarah · 21 June 2022

Agent replied · 20 June 2024

Thankyou so much Sarah, it is great to hear you had such a positive experience with us, in particular from Ryan and Nicci. Wishing you all the best.

5/5

Google

Probably like many of you reading this I have a low opinion of estate/letting agents in general informed by numerous bad experiences in the past. With this in mind I can’t overstate just what a breath of fresh air Henshaw Fox are. We dealt with Tom during the process of marketing our house and Nicci during the exchange and completion period and both of them consistently exceeded our expectations with their hard work and dedication both in moving our sale through from start to finish but also keeping us in the loop at all times with no need to chase. I would trust them with our next sale in a heartbeat.

Alexander · 21 June 2020

Agent replied · 20 June 2024

Thank you so much for your review.

5/5

Google

Fantastic experience from start to finish. Tom , Nicci and the team are fantastic and were a pleasure to deal with. Priced our property well and sold promptly in a competitive market. Really felt that they wanted to help throughout, prompt feedback, great communication and most importantly they are easy to get hold of . The complete opposite to my experience with other estate agents in the past. 10/10 , would recommend to friends and family without hesitation.

William · 21 June 2020

Agent replied · 20 June 2024

Thank you so much for your kind review William.

5/5

Google

Estate Agent often get a bad rap but Henshaw Fox have been fantastic in their professionalism, contactability and general helpfulness. What was especially inspiring is how they got to understand our property and were in a position to then sell that to viewers resulting in a sale.

Kevin · 12 November 2025

Agent replied · 12 December 2025

Thank you for taking the time to share such a thoughtful review Kevin. Your feedback means a great deal to us, and we are delighted to have achieved a successful sale for you. Many thanks The Henshaw Fox Team

5/5

Google

I would whole heartedly recommend Henshaw Fox. Smooth sailing through my recent house purchase as a first time buyer and I’ll be sure to use them in the future, should I ever need to!

Millie · 16 February 2026

Agent replied · 16 April 2026

Thank you, Millie, for such a wonderful 5 Star review. We hope you are all settled in your new home.

5/5

Google

The entire Henshaw Fox team were incredibly professional, polite and effective when I bought and sold through them during lockdown. There were some very tricky problems above and below me in the chain, which really put Nicci to the test. She kept her cool and sorted everything out for me. I'm not planning to move again for a while, but I'll definitely use Henshaw Fox next time.PositiveResponsiveness, Quality, Value

Jane · 21 June 2021

Agent replied · 20 June 2024

Thank you so much for you kind review.

5/5

Google

Tom and his team are highly Professional and very Pleasant to work with. However, in the case of our sale, they also had to demonstrate infinite Patience - which is what you really need when things don't go to plan. Much as we are relieved that all has gone through, I will, nonetheless, miss talking to Ryan, Zoe, Sheena and Nicci. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value

David · 21 June 2021

Agent replied · 20 June 2024

Thankyou so much for you kind review.

5/5

Google

Personalised support from start to finish. I was given regular updates and it was refreshing not to have to chase anyone for answers. A big thank you to Gwen who was amazing support throughout.

Oonagh · 21 May 2024

Agent replied · 9 November 2024

Thank you so much for the review.

5/5

Google

We didn't have HF as our agent, we bought a property from a client using HF. Through the whole process Nicci was absolutely exceptional - she honestly kept me sane. Moving is very stressful but she was so helpful with professional advice. When we move again one day, without doubt we will choose HF. Thanks Nicci for being an absolute star 🌟PositiveResponsiveness, Professionalism

Hayley · 21 June 2021

Agent replied · 20 June 2024

Thank you so much for you kind review, fantastic to hear the team did such a job, specifically Nicci.

5/5

Google

We recently sold our flat through Henshaw Fox. We were extremely happy with the service they provided. Tom, Nicci and the team did a fantastic job keeping us informed every step of the way, and did everything within their control to make it a smooth and stressless process. We are now extremely happy in our new property, thank you again to everyone at Henshaw Fox. Highly recommended!

Gavin · 21 June 2020

Agent replied · 20 June 2024

Thank you so much for your review.

5/5

Google

We didn't have HF as our agent, we bought a property from a client using HF. Through the whole process Nicci was absolutely exceptional - she honestly kept me sane. Moving is very stressful but she was so helpful with professional advice. When we move again one day, without doubt we will choose HF. Thanks Nicci for being an absolute star 🌟PositiveResponsiveness, Professionalism

Hayley · 10 November 2020

Agent replied · 9 November 2024

Thank you so much for you kind review, fantastic to hear the team did such a job, specifically Nicci.

5/5

Google

We just wanted to say thank you very much for all your help and support selling our house. Because, compared to other agents, it felt you were personally invested in helping us move. Tom is very professional and personable so I knew the house would be in safe hands during viewings, resulting in 2 great offers within a week of going on the market.

Shaun · 22 June 2019

Agent replied · 20 June 2024

Thank you so much for the 5 star review Shaun.

5/5

Google

We can’t recommend the team at Henshaw Fox highly enough. They are very professional and approachable and nothing was too much trouble.Tom was very knowledgeable on the local market conditions and gave good advice regarding the asking price. We were kept informed every step of the way and Nicci’s communication with all parties made it a stress free experience. Thanks to all the team.

Sue · 22 June 2019

Agent replied · 20 June 2024

Thank you so much for the 5 star review Sue.

5/5

Google

A big thanks to Tom, Nicci & team at Henshaw's. We sold our house this month and found their service to be professional and realistic, both on price & viewings. Wasn't sure which agent to use, so decided to look at various reviews on line. Henshaw's came up with recent reviews and positive comments which I can now add to!

Sally · 21 June 2020

Agent replied · 20 June 2024

Thank you so much for your kind review.

5/5

Google

We have recently sold our house through Henshaw Fox and the whole team has been amazing from start to finish. We had so many hic-ups along the way due to a range of external factors and they held our hands guiding us through it all. They are knowledgable, friendly, supportive and have their clients interests at heart. I would recommend them 100%.

Yoga · 11 November 2024

Agent replied · 8 January 2025

Thank you so much Carly for your kind review. Much appreciated.

5/5

Google

Dale has been a fantastic support for us throughout the process of purchasing, he is very efficient, professional and knowledgable. As a local family business they go above and beyond to make the process a whole lot of fun, will be using the team in the future for sure!

Gretel · 21 June 2022

Agent replied · 20 June 2024

Thank you for your kind review Gretel.

5/5

Google

I’ve been delighted with the service from Henshaw Fox. Steve has been so helpful and on top of everything. Having used other estate agents in the past I wouldn’t now use anyone else!

Elizabeth · 24 October 2023

Agent replied · 9 November 2024

Thank you so much.

5/5

Google

We would highly recommend Henshaw fox as they provided us with a fantastic personalised service. Having initially bought the property from Henshaw fox and been really impressed, we decided to use them to sell our house. The whole team are friendly and helpful. The viewings were flexible in fitting around our schedule. We were kept up-to-date on outcomes of viewings and feedback. The team were very responsive and receptive to queries or further discussions providing honest helpful advice & direction when needed.

Nicola · 24 October 2023

Agent replied · 9 November 2024

Many thanks Nicola, it was a pleasure helping you with your move.

5/5

Google

Henshaw Fox have been incredible, specifically Dale with their advice regarding my house. Whilst I haven't ended up using them for the sale of my property (for reasons not due to HF) their prices are fair, their advice is professional and they have been incredibly forthcoming with helping me. In other circumstances I would absolutely have used them. Specifically, I would like to mention Dale who was incredibly patient with me and evidently very good at his job. Thank you guys

Rebekah · 24 October 2023

Agent replied · 9 November 2024

Thank you so much Rebekah.

5/5

Google

Couldn’t recommend a more excellent estate agent service. For us they have been nothing but helpful and motivated to make the process run smoothly. Tom, Nicci and the team are superb and has no issues with the service they gave. I’d highly recommend to others if you want to take the stress out of selling or finding a new home.

Natalie · 22 June 2019

Agent replied · 20 June 2024

Thank you so much for the 5 star review Natalie.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Henshaw Fox's Google reviews

Questions about Henshaw Fox Hampshire

Has Henshaw Fox won any awards?

Yes. In The Trusted Agent 2026 awards: Henshaw Fox, Romsey won Trusted Agent.

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