5/5
Sarah was great
Sarah was great. Kept me in the loop.
Trusted Agent profile · Hampshire
★★★★★
487 reviews across 2 platforms
35 Winchester Street, Basingstoke, Hampshire, RG21 7EE
Gascoigne Pees's office in Hampshire, at 35 Winchester Street, is rated 4.3 out of 5 across 487 reviews on two platforms, including 399 Google reviews rated 4.6.
Every review we hold for the Hampshire office, from every platform, shown as written. First names only.
5/5
Sarah was great
Sarah was great. Kept me in the loop.
5/5
Excellent service from Carly throughout the process. Professional, helpful, and always quick to respond.
Thank you for your kind review Tanatswa
1/5
Scammed by branch in Basingstoke, avoid them
These agents in Basingstoke pressured me into making a holding deposit after seeing a property that I was interested in. I provided all the details for reference checks. They later came back telling me that my employers declined giving a reference until my probation is ended which is no fault of mine. I have contacted my employers personally on more than one occasion to get this sorted out, but was not successful. This agency contacted me requesting for a guarantor and as a foreigner, I could not provide the needed guarantor (UK home owner with £44k annual salary). The next few hours, the property was back on the market without saying anything to me about my holding deposit. When I contacted them, they told me I have provided false and misleading information (failed reference checks) which was very shocking to me. Avoid them at all cost.
5/5
Whilst I’m still in the process of property searching, I’m finding it stress-free thanks to the ongoing support from Paige. She keenly listens to our search requirements and proactively shares and arranges viewings of properties matching …
Thank you Samson for your great review of Paige. So nice to hear when our efforts are appreciated
5/5
We recently sold our property via Gascoigne Pees and can’t recommend them enough. We managed to get it sold before the for sale sign went up and at full asking price! Nic, Kim and the team could not do enough to help and i would highly recommend!
Thank you for your kind review Dan. We were delighted to help you with your move.
5/5
Joe provided me a very comfortable and helpful experience during my search for a new place. He communicated with me promptly and provided me with useful information when needed. Would highly recommend.
Thank you for review for Joe, Bara
5/5
Totally would recommend people to deal with Gascoigne-Pees. Especially Carly. Everything went well and smooth. And if there any problems I would definitely contact her. Superb service
Thanks Adam for this great feedback about Carly. Delighted to hear it
5/5
I recently viewed some properties within Basingstoke with Gascoigne-Pees letting team. The professionalism that was displayed by Joe Rugg right from the booking process, actual viewing and follow-up afterwards was first class. Have dealt …
Thanks so much for your great review for Joe, Samuel. We love hearing about positive experiences.
5/5
Hello I have good experience wiyh Gascoigne-Pees Estate agents specially Paige Pout she is very lovely person. She has very good understanding skills to fulfil our requirements. I really appreciate their efforts and guidance. I recommend everyone who is looking for property for rent in Basingstoke. Thank you
Thank you for your lovely review on Paige, this comment is really appreciated
5/5
Six-star service from Farnham office lettings
I cannot thank Emily (head of lettings, Farnham office) enough for finding me new tenants after poor experience with previous agent (a completely different company.) She achieved a 35% increase in gross rent for me, too! I noted more proactivity in 3 weeks from GPees than in 3 years from their predecessors. I was kept fully informed before and after every viewing, and despite most viewings taking place in appalling wet weather there was never a sign of recent footfall across the brand new carpet. If I could give them six stars, I would!
5/5
Jemma Sexton is cheerful and very…
Jemma Sexton is cheerful, very good and very helpful when we were going through the documentation. She is also very quick when we have queries.
5/5
Extremely helpful Team they went over and beyond with their service. Nic, Kim and Danell were extremely helpful throughout the sale of our property.
Thank you Christine. Delighted you were pleased with our team
5/5
Sold our home through GPees and couldn't be more thankful for all their help and assistance in the process. A super special thank you to Kim and Martina for going above and beyond. Superstars 🌟 …
Thank you for your fantastic review Kayleigh
5/5
Amazing experience from start to finish
Amazing experience from start to finish! The property was online within a couple of days of Zoe's initial visit, viewings were booked quickly but with consideration of our schedule - with Kim helping us at all stages of the sale too. Janene was also extremely helpful in chasing all parts of our chain to ensure we completed as fast as possible, keeping everyone up to date with the process. Ed was also really helpful and guided us through all of the paperwork, answering any questions we had with as much detail as possible to help us make the right decision for us. All in all we would definitely recommend the team at Chessington - we can't thank them enough for all of their hard work and perseverance!
5/5
I would like thank Prasanna ( mortgage advisor), Harjit, Simon and Joe ( Letting team) as GP estimates agent , Basingstoke, for their outstanding support and professionalism. Top communications and always happy to help. I would definitely recommend them to anyone in need of their services.
5/5
Can not thank you enough, as a first time landlord the support from the whole team was amazing could not have better professionals looking after me and my property.
Thank you for taking the time to leave this great review Jon.
5/5
Clare Samaroo of Gascoigne-Pees Basingstoke is absolutely amazing. She is friendly, accommodating and extremely helpful. She is always quick to respond to queries and will go over and beyond to help us with all our needs. There have been challenges along the way due to some unforeseen changes, but Clare's support and assistance and her strong willingness to learn new things helped us to get through it all. She is a great asset to Gascoigne-Pees Basingstoke and I would highly recommend working with her.
5/5
I recently sold my property in Basingstoke through Gascoigne-Pees and I can say that the whole team associated with my sale were absolutely brilliant. I invited four companies to do a valuation on my house and while they all did a good job of assessing the property, providing a guide price and explaining the process, I felt that the gentleman who I met from Gascoigne-Pees came across as being more professional, well-informed and plausible without over selling the company. I felt confident that they would do their best to secure the right buyer, one who would not disappear part way through the sale process. Someone in the team was always available to answer or refer any queries that I had. When one person in the chain lost interest, a replacement was promptly found for them so everything could progress smoothly. From the initial meeting through to the open day and completion, the entire team at Gascoigne-Pees Basingstoke were very professional, helpful, polite, friendly, and tenacious in getting my property sold. I can thoroughly recommend Gascoigne-Pees.
5/5
Right from the start we felt comfortable, the team were really friendly and knowledgeable. Jim Gordon in particular was very helpful and great to talk to, we couldn't have done it without him. The photographer took stunning photos which really showed off the features of the house. We decided to go with an open day, which was fully booked within 24 hours of advertising. Of those who veiwed the house, more than half put in offers. The team did an excellent job of keeping us informed and guiding us through the process. The house was SSTC within a week. We had issues with the solicitors, Jim went above and beyond to help keep momentum to see us through to completion. The fees were reasonable and competitive, especially given the level of service we recieved. Overall, the Gascoigne-Pees Sales Team really do believe that fostering good relationships with their clients is the key to success, making the time and effort to put them first, keep them at ease during one of the most stressful processes, and always giving the best advice.
5/5
I would want to thank and appreciate Gascoigne-Pees Sales and Letting Agents Basingstoke team for their assistance in finding a property to rent for me and my wife. In particular many thanks to Kayleigh Rogerson, Carly Byrne, and Gemma Williams, we really appreciate all the effort you've put in this journey with us and I hope this good relationship shall continue . We spotted our ideal property online and were keen to view it asap. The team kindly arranged the viewing for us as soon as they could taking into account our working hours. When we arrived at the property a person was there waiting and could not have been more friendly and helpful. She was extremely knowledgeable about the property and was super patient with all our questions. We were so glad she showed us around and took the time to understand what we were looking for without any pushy pitches. Working with the team was an absolute pleasure. I would recommend GP anytime. I cant wait for my move in date which is tomorrow and I am super excited.
5/5
Selling our brother’s house was a very painful experience and Jim made it less so with his kind attitude and knowledgeable experience. He was not pushy and this made him seem very trustworthy. He was very supportive and we really felt he wanted to make it the whole process as easy as possible. Nic was also very efficient and kept us updated with all developments along the way. I would thoroughly recommend using Gascoigne-Pees as whenever l contacted the office, the whole team were nothing less than helpful.
5/5
Right from the start I felt comfortable with GP handling the sale of my house and I can’t fault the service I received. I was looking for professionalism and good communication which was key as I do not live locally to the house. The team were really friendly and knowledgeable and a special mention to Connor who went above and beyond in supporting me. I understood the whole process and was informed at each stage thanks to Nic and Martina. I went with an open day, the valuation was excellent, I would recommend GP to anyone who was thinking of selling their property they are a pleasure to deal with.
5/5
Great Service
Great Service From the day we contacted them for the rental viewing and till we confirmed the property, the lettings team was always there to help us with all the queries / multiple viewings. Loved the way we were welcome to the property when we moved in. Special mention to Ben and Jemma from Esher office.
5/5
Saffron and Dylan at the Maidenhead…
Saffron and Dylan at the Maidenhead branch have absolutely brilliant they have been very professional and extremely helpful they are a credit to the company, couldn’t ask for better service from them.
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