Every review we hold for the Hampshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleThis was my first experience with Gascoigne-Pees and it was exceptional.
I contacted several estate agents when selling our rental property and selected G-Pees based on the conversation that I had with their team member, Martina. Martina was professional, knowledgeable and so enthusiastic!
The whole team in the Basingstoke branch are so helpful. They gave me excellent advice and worked tirelessly to find a suitable buyer. I was surprised at the amount of help they gave us to keep the sale on track by phoning the buyer and their solicitor to chase things up. They also coordinated with me and my solicitor to keep us updated.
I would definitely recommend G-Pees.
Keren · 3 December 2024
Agent replied · 24 December 2024
Thank you for this fantastic review Keren. I am delighted that Martina and the rest of the team were able to help.
★★★★★ 5/5
GoogleI had a wonderful experience to find my rental home. My agent, Carly Byrne, went above and beyond to make the entire process smooth, stress-free, and transparent. From the initial viewing to signing the lease, their communication was excellent and always professional. If you are looking for a reliable agency and an agent who truly cares about their clients, look no further than
Gascoigne-Pees Estates and Carly Byrne!
Rohit · 11 July 2026
Agent replied · 11 October 2026
Thank you for this fantastic review Rohit. Delighted that you were happy with Carly.
★★★★★ 5/5
GoogleExceptional experience. Joe Rugg has been brilliant. From the moment we spoke to him, he has been so professional and efficient. Thank you, Joe for making this process less stressful. We will be forever appreciative of your help.
CaroNelle · 10 October 2026
★★★★★ 5/5
GoogleAlways a pleasure dealing with Harj and the team. Nothing is too much trouble and I'm always made to feel valued as a landlord. The team have also been incredibly helpful informing me of the upcoming industry changes!
Chaz · 16 February 2026
Agent replied · 16 April 2026
Thanks for your great review Chaz. Glad to hear the advice has helped
★★★★★ 5/5
GoogleExcellent service from Paige and the entire team. They made the process seamless and stress-free from beginning to end. Everyone was professional and always happy to answer any questions promptly.
The communication was clear and everything was managed efficiently. It was a genuinely positive experience, and I wouldn't hesitate to recommend them to anyone looking for a reliable and professional tenancy service.
Saumya · 11 August 2026
Agent replied · 11 October 2026
Thank you for your review Saumya. Delighted to hear of Paige and the teams good service
★★★★★ 5/5
GoogleThumbs up for being helpful all the times!!!special thank to Joe and Simon
Nozithelo · 11 August 2026
Agent replied · 11 October 2026
Thank you for your kind review
★★★★★ 5/5
GoogleWe cannot thank Paul and the team at Gascoigne-Pees for the sale of our property. From the moment Paul walked through our door, we knew we were going to be taken care of. He cared a lot about our sale, and put the time/effort in to make sure it was a smooth process. Great communication, updates and customer service. Thank you GP Basingstoke for making a stressful process seem flexible and easy!
Jhanvi and George :)
Jhanvi · 17 December 2024
Agent replied · 24 December 2024
Thanks very much for taking the time and leaving this great review for Paul and the team
★★★★★ 5/5
GoogleAmy Hart and the team at Gascoigne-Pees were fantastic in helping us find the perfect house in Basingstoke. Their professionalism, responsiveness, and attention to detail made the entire process smooth and stress-free. I truly appreciate how they went above and beyond to ensure we had all the information and support we needed. I highly recommend them to anyone looking for a reliable and friendly letting agency in Basingstoke. Thank you, Amy, for your outstanding service!
Lokesh · 10 December 2024
Agent replied · 24 December 2024
Thank you for taking the time to leave this great review
★★★★★ 5/5
GoogleWe had a viewing with Joe at a property a few days ago and he was friendly, willing to answer what questions we had or even ask the landlord the questions he wasn’t sure of. Very happy with our service and will be happy looking for a property with G.Pee’s for our first home.
Lauran · 11 September 2026
Agent replied · 11 October 2026
Thank you Lauren for your kind review for Joe
★★★★★ 5/5
GooglePaige Prout has been great help from the onset and has made the moving process a lot easier than it could have been. She is hands on and communicated well, thank you!
Eric · 10 October 2026
★★★★★ 5/5
GoogleA great experience with gascoigne pees. I first contacted them to view a property unfortunately the property had sold that weekend but Martina emailed me and asked what we were looking for. I was quite specific on our location, property type and additional features. A few weeks later Martina rang me out the blue advising that they had a property due to come on the market that fit our requirements. She sent over pictures when she could and booked us in for a viewing. We LOVED the property and it had everything we wanted. Martina was amazing with communication always calling me when I had emailed. So friendly and happy she was a pleasure to deal with. She made buying the property stress free and we are now settled in our new home and so happy. If Martina hadn't kept my details and contacted me i think we may have lost out on this house as it was so popular. Her thoughtfulness has made our family so happy! We would definitely use them again.
A · 18 August 2024
Agent replied · 25 August 2024
Thank you for your fantastic review and . So pleased we were able to help
★★★★★ 5/5
GoogleWe have been using Gascoigne & Pees for years and have absolutely no complaints. The service has always been professional, reliable, and stress-free. A special mention has to go to Harj, he is incredibly helpful and his communication skills are brilliant. You genuinely don’t feel like you’re talking to a typical estate agent; he’s super friendly, approachable, and full of life. He keeps you informed every step of the way, responds quickly, and always goes the extra mile to make sure everything runs smoothly. It’s refreshing to deal with someone who truly cares and makes the whole process so easy. Highly recommend Gascoigne & Pees, especially if you get the chance to work with Harj.
Rashmi · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave this great review Rashmi
★★★★★ 5/5
GoogleI recently had the pleasure of working with Prasanna Gurung from Gascoigne -Pees Estate Agents and I cannot recommend them highly enough! From the very first meeting, Prasanna demonstrated exceptional expertise and a genuine commitment to helping me secure the best mortgage possible.
Navigating the complexities of mortgages can be daunting, but Prasanna made the entire process seamless and stress-free. He took the time to understand my financial situation and goals, providing personalized advice and multiple mortgage options tailored to my needs. His patience in answering all my questions, no matter how small, was truly appreciated.
What stood out most was Prasanna's proactive communication. He kept me informed at every step, ensuring I was never left wondering about the status of my application. His professionalism, combined with a friendly and approachable demeanor, made the experience enjoyable and reassuring.
Thanks to Prasanna, I was able to secure a fantastic mortgage rate that I am thrilled with. If you are looking for a knowledgeable, dedicated, and personable mortgage advisor, look no further than Prasanna . He have earned my highest recommendation!
Mr and Mrs Rai
Muna · 4 August 2024
Agent replied · 25 August 2024
Thank you for your fantastic review. We are delighted to have been able to help
★★★★★ 5/5
GoogleThe service we have been given by Nic, Martina and Kim during the house moving process has been invaluable. We have both bought and sold through GP and Nic, Martina and Kim made this as stress free as possible. The marketing of our property was excellent and we sold within days thanks to an open house expertly run by Martina. Once the sale had been agreed the team continued to support us and were always available to help us with any queries. I wouldn't hesitate to recommend them.
Janet · 26 July 2024
Agent replied · 25 August 2024
Thank you for taking the time to leave this review Janet. We were delighted to help you move and hope you love your new home.
★★★★★ 5/5
GoogleWe used Gascoigne-Pees when we were buying our first house. Danell was the agent who showed us the property and continued with us throughout the entire process, she was extremely kind and helpful with all of our novice questions, she replied promptly to any of our enquiries. Nic was a life-saver throughout this process, dealing with our incompetent Conveyancer/Solicitor (lesson learnt not to go with that conveyancing company), going back and forth to the sellers with our questions and never once made us feel bad for taking up his time.
Thank you so much Danell and Nic and the rest of the Gascoigne-Pees Basingstoke branch!
Danial · 26 July 2024
Agent replied · 25 August 2024
Thank you for your kind review Danial. We were delighted to help you with buying your first home and we hope you will be happy there.
★★★★★ 5/5
TrustpilotIncredible Staff!
Myself and my partner are first time buyers looking for our first property. This is been such an exciting process, and the lovely Mia from Redhill's Gascoigne-Pees has made it even more wonderful.
From the moment I first called in to book viewings, her sparkling friendly personality has shone through and she shared in our excitement to be looking for our dream home. Obviously it is quite a big decision and a large commitment, so we are so appreciative of the time Mia took to get to know what we wanted, what we were avoiding and what about the properties we picked that made us choose them. That meant that she was able to suggest some others that we hadn't come across, in the same area, for the same price range and with the same general feel as the others. This meant that our top 3 properties are now all ones held with GP! This has been great, since we know that whatever property we end up going with, we're going to have Mia's fantastic support behind us.
I am so impressed by her ability to show off the best bits of the properties whilst explaining things so clearly. I truly trust that she has our best interests in mind and is just as psyched to look for our first property as we are! She is an absolute credit to the business, and I am looking forward to working with her to get the keys to our new home.
Tamsin · 14 September 2026
★★★★★ 5/5
GoogleI have used Gascoigne-Pees for many years now for my lettings business, they have always found me really nice professional tenants, Harj, Joe and Paige have been very helpful and flexible, and have listened to my requirements and provided them, a great team who I recommend very highly.
Dave · 11 September 2026
Agent replied · 11 October 2026
Thanks for your great review Dave
★★★★★ 5/5
GoogleHarjit deserves a 5* review. On the few occasions that I have had to get information or sort something out regarding my rental property, he is always on hand to help and he takes ownership and care to see that things get done. This for me is outstanding service. In addition to this Harjit is always professional and supportive.
Amy · 16 February 2026
★★★★★ 5/5
GoogleThis was my first experience with Gascoigne Pees for property management, and they provided exceptional support throughout the entire process of renting out an apartment. From the initial viewing to completing all the documentation, everything was handled smoothly and in a timely manner.
Special thanks to Carly, Nataliya, and Harjit for their professionalism and dedication. I’m excited to move into my new apartment next week and appreciate all the help they’ve provided!
Samuel · 25 September 2024
Agent replied · 25 October 2024
Thank you for taking the time to make this great review Samuel. We really appreciate the feedback and hope you are happy in your new home.
★★★★★ 1/5
TrustpilotMaidenhead branch: Weirdest state agent interaction I’ve ever had
Was already feeling an odd vibe from the agents - they sounded annoyed or something. Put an offer in a house less than 6% off the original price. They told me the owners didn’t accept it - fair enough.
Called them and asked for a second viewing to potentially offer more. They booked me in for the following week. One day after that, the agents call me to cancel the viewing because “the owner didn’t want us in his house again” because our offer was “too low” and “it threw them off”. Even if the owner genuinely felt that way, the agent could simply have said the seller had decided not to proceed with further viewings. Telling me that our offer “threw them off” and that the owner “didn’t want us in his house again” is unnecessarily blunt and, frankly, rather unprofessional. I’ve never seen anything like this is my life before.
Feels like we dodged a bullet though. If they treated us like this at this point, I can only imagine the sort of troubles we would have if we actually did business with them.
Joyce · 21 August 2026
★★★★★ 5/5
GoogleWe had an absolutely fantastic experience with Joseph while searching for a house in Basingstoke. From start to finish, he was incredibly professional, knowledgeable, and attentive to our needs. He went above and beyond to help us find the perfect home, making the entire process smooth and stress-free. Joseph's dedication and expertise truly set him apart, and we couldn't be happier with the service he provided. Highly recommended to anyone looking for a reliable and efficient agent! Thank you, Joseph, for all your hard work!
Daisy · 5 December 2025
Agent replied · 26 December 2025
Thank you so much for leaving Joe this fantastic review Daisy. We really appreciate you taking the time.
★★★★★ 1/5
TrustpilotHarassment, Alarm & Distress Caused - Spamming Cowboys
I went through Get Agent which was my first big mistake… they gave my details to Gascoigne Pees who called me within minutes.
I explained that I wasn’t looking at a valuation or selling my house for at least 3-6 months and to ‘stand down’…
I’ve been called every day or every other day since, and when I don’t answer the phone, they don’t leave a message and when you call back it doesn’t go through to the branch only to the head office.
I asked my details to be removed from their system but I’ve still had daily calls from them, even when on the phone to their head office to make a complaint, I was called again by their branch.
I have since had 4 spam calls from other estate agents with details sent to GetAgent with my phone number and a fake email address that Get Agent are tracing using the IP address from the fake email due to a breaking of GDPR rules.
Yet to be proven but seems a coincidence that after having an argument with someone at Gascoigne Pees about harassment and spam calls from them, that my details have been sent out to estate agents in Coventry, Stoke-On-Trent, Nottingham and Leeds…
Would never sell my house through GP and trust them with any personal details..
Damon · 7 August 2026
★★★★★ 5/5
GoogleGreat service, very professional and helpful. Highly recommend!
Thank you Joe Rugg for your swift and reliable service
Oluwasegun · 26 March 2026
Agent replied · 16 April 2026
Thanks for taking the time to leave this great review for Joe
★★★★★ 5/5
GoogleThe letting team member (Paige) from G-P Basingstoke branch has provided an excellent service when the situation demanded for it, and in this case Paige helped arranged for the rented property valuation appointment in a short notice manner. Although Paige has a busy schedule already, she was very polite, professional and listened to her client's needs and this shone through with her dedication and success in her assistance provided. Well done and do keep up with the excellent service!
Hean · 26 November 2025
Agent replied · 26 December 2025
Thank you Hean for taking the time to leave Paige this great review
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