Every review we hold for the Hampshire office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleRecently sold our property with Gascoigne- Pees.
Throughout the whole process they were very helpful from first meeting with Jim who came to view our property, then Martina who held some of the viewings.
They were always very friendly and helpful when contacted and gave good advice.
Nic was always especially helpful and always tried his best to give us information regarding the progression of our sale, talking with the other agents and solicitors involved and he would always keep us up to date and well informed.
Would highly recommend this company.
Pc · 18 August 2023
Agent replied · 13 June 2024
Thank you for the great review and kind words
★★★★★ 5/5
GoogleThe whole team at GP were fantastic from start to finish when selling my Nans house. I know it was a big team effort from everyone involved but I would like to especially thank Martina who really went above and beyond with keeping my me updated at any sign of movement and chasing up the solicitors this really helped me keep my nans mind at ease. Really made a stressful time so much easier and couldn’t fault them at all!
Connor · 19 July 2023
Agent replied · 13 June 2024
Thanks Connor, really appreciate your great review
★★★★★ 5/5
GoogleRecently had a great lettings experience from start to finish with Gascgoine Pees - from the outset our lettings agent Joe Rugg was extremely responsive, ensuring we were kept up to date regularly where as in the past we’ve had agents who done anything but. Seemed to understand it was peoples lives and homes being dealt with, not just numbers. Made the whole process extremely easy and stress free.
Highly recommend.
Perrie · 13 June 2025
★★★★★ 5/5
TrustpilotThank you Melanie Williams
We would like to thank Melanie Williams of Camberley Gascoigne Pees for all of her help. Although we used Purple Bricks to sell our house, we brought our new property through Gascoigne Pees. We had a huge lack of communication from Purple Bricks but Melanie at Gascoigne Pees kept us up to date, helped get us to exchange & was the person who actually informed us our chain was longer than originally informed. Purple Bricks could take a leaf out of Melanie's book for customer service, chasing & looking after clients. Many thanks Melanie!
Mr · 19 February 2025
★★★★★ 5/5
GoogleJoe was absolutely excellent from start to finish. From the day we viewed the property, he was incredibly helpful and supportive. He patiently answered all my questions and never once made me feel like I was asking too much, he always took …
Gayathri · 16 February 2026
★★★★★ 4/5
GoogleThe process was smooth from the onset, the agent assigned to me was helpful enough. Many thanks to Paige Prout
Jeffta · 26 November 2025
Agent replied · 26 December 2025
Thank you for taking the time to leave this review Jeffta
★★★★★ 5/5
GoogleGreat service to find our new rental property and help getting everything sorted to move in. Thank you Joe, what a ⭐️
Leo · 22 October 2025
Agent replied · 12 November 2025
Thanks for your great review Leo and we appreciate your feedback on Joe
★★★★★ 5/5
GoogleGreat experience Nic was the voice of reason and calm just what we needed! Everything from start to finish went well and our cottage sold in days. Everyone in the team were extremely friendly and helpful and it felt like nothing was too much trouble. Nic even offered us advice on our move.
Jenny · 18 August 2024
Agent replied · 25 August 2024
Thank you for your kind review Jenny. We were pleased to help and we hope the rest of your move goes smoothly
★★★★★ 5/5
GoogleFrom the moment I clicked to state that I was interested in a property, the process was effortless. This was largely due to Paige's exceptional customer service and professionalism. Paige is an excellent ambassador for the business.
Andrew · 16 February 2026
★★★★★ 5/5
GoogleA wounderful experience with Gascoigne pees. Miss Amy Hart was helpful in finding us the property and she did an excellent job and customer services was brillant. The process was pretty quick and easy. We would for sure recommend using her if you are looking for a rental.
Sreecharan · 18 October 2024
Agent replied · 25 October 2024
Thank you for taking the time to leave this review. We are delighted to have been able to help
★★★★★ 5/5
GoogleAgain Gascoigne-Pees in Basingstoke have gone above and beyond. Harj has helped me every step of the way dealing with a situation where complaints and obstructions were put in the way of solving perceived problems. Harj and the whole team were calm and efficient and I could not recommend them highly enough.
Elizabeth · 16 February 2026
Agent replied · 16 April 2026
Thank you Elizabeth for this fantastic review. I am so pleased you took the time to leave it and delighted to hear of Harj’s help.
★★★★★ 5/5
GoogleMassive shout out to Gascoigne-Pees, in particular, Martina for being just the absolute star she is! For a first time buyer, the process can be very daunting but Martina made everything super clear and just been on it with everything and having her wide network certainly helps speed things along too! Would highly recommend the team regardless as to whether you’re a buyer or a seller.
Harrison · 17 September 2023
Agent replied · 13 June 2024
Thank you very much for your great review. We really appreciate such positive feedback
★★★★★ 5/5
GoogleWe began looking for a property on Tuesday and by Thursday Simon Swanson had found us the perfect property and shown us around. Kayleigh Rogerson has been fantastic on the admin side. All paperwork is completed and deposit paid. All in 2 days!! What an incredible service! Can't recommend Gasgoign-Pees enough. We have had amazing communication throughout and now we can't wait to move in :)
Jason · 17 September 2023
Agent replied · 13 June 2024
Thank you for your fantastic review Jason
★★★★★ 5/5
GoogleRecently purchased a house through the Basingstoke branch. The selling agent Martina was very helpful and couldn’t do more to make the process simple and easy. Great communication, helped to move things a long and got the job done under very tight timeframes. Thank you for all your help, if we ever sell or look to buy another house we would happily engage Martina and the team again.
Danny · 19 July 2023
Agent replied · 23 November 2024
Thank you for your great review. I am delighted to hear how pleased you were with Martina
★★★★★ 1/5
TrustpilotWarning - avoid this company at all costs!!
Tom is extremely unprofessional and dishonest. We accepted an offer back in May from a buyer on the basis that the buyer was a cash purchaser. We were then told in July that this was not the case and he was applying for a mortgage. Only when we were ready to exchange and complete in August the buyers solicitors informed us that the buyer had a related transfer of equity, unbelievable. We were told it could take up to 6 months to sort out. We were very disappointed about being kept in the dark about this so late in the transaction. Had we been privy to this we would not have accepted the offer in the first place.
Neeta · 10 August 2024
★★★★★ 1/5
Googleno issues until moving out when they tried to charge the whole deposit amount for cleaning and redecoration even though the house was cleaned including carpet cleaning and trying to charge £1400 for scuff marks on walls! would definitely avoid! also tried to charge for the same thing twice(7 times!) and one for something that was clearly in the check in report!
Josh · 13 October 2025
Agent replied · 12 November 2025
Thank you for taking the time to share your experience. We're genuinely sorry to hear about the concerns raised regarding your move-out process and deposit deductions.
We understand how upsetting it can be to feel charges are unfair or duplicated, and we take these matters seriously. Our aim is always to ensure transparency and fairness in our procedures, and we regret that your experience did not reflect that. We would welcome the opportunity to review the details with you and clarify any discrepancies, especially regarding the check-in report and cleaning charges.
Please feel free to contact our team directly so we can look into this further and work toward a resolution. Your feedback helps us improve, and we appreciate you bringing this to our attention.
★★★★★ 5/5
GoogleReally pleased with the tenancy services at Gascoigne-Pees, the whole process from viewing through to moving in was very smooth and staff were really helpful when we had questions.
With special thanks to Carly Byrne, Harjit Sahota and Nataliya.
M · 10 December 2024
Agent replied · 24 December 2024
Thanks for taking the time to leave this great review
★★★★★ 5/5
TrustpilotGreat service from Basingstoke branch
We recently bought a house through this estate agent. We encountered numerous problems along the way, and to be honest, if it hadn't been for these guys, the entire chain would have collapsed months ago. Special shout out to Danelle, who was just amazing.
Chris · 16 October 2025
★★★★★ 5/5
GoogleWe’ve had a great experience with Gascoigne pees. Carly Byrne was helping us find a property and she did an excellent job. The process was quick and easy and we would definitely recommend using her if you are looking for a rental.
Adrianna · 11 October 2024
Agent replied · 25 October 2024
Thank you Adrianna for your great review.
★★★★★ 1/5
GoogleI am extremely disappointed with this agency’s lack of transparency and professionalism.
They made adjustments quietly, leaving me to discover the increase on my own. This kind of practice feels untrustworthy.
If you’re considering using this agency to manage your property, be cautious and make sure to monitor your statements carefully. I cannot recommend them based on my experience.
Nancy · 13 October 2025
Agent replied · 12 November 2025
Thank you for sharing your feedback. We're genuinely sorry to hear about your experience and understand how frustrating it must have been to encounter unexpected changes without clear communication.
Transparency and professionalism are values we take seriously, and it's clear we fell short in this instance. We’re currently reviewing our internal processes to ensure that all adjustments are communicated promptly and clearly to our clients moving forward.
We appreciate your honesty and hope you'll consider reaching out directly so we can better understand the situation and work toward a resolution. Your insights help us improve, and we’re committed to doing better.
★★★★★ 5/5
GoogleMust say Paul and the the team and the amazing mortage advisers made
Our life simple and easy. Paul
Efforts were really appreciated and the team went the extra and more for us. Thank you to all.
Steven · 24 November 2024
Agent replied · 24 December 2024
Thank you Steve for leaving this great review. So pleased that Paul and the team were able to help
★★★★★ 5/5
GoogleWe bought our property through Gascoigne pees.
They were 100% on top of the buying and selling process.
As well as keeping tabs on the whole of the chain, they made sure that everything happened as expected even when there were a couple of 'hic cups 'along the way.
Thank you all for your professionalism.
Jayne · 5 November 2025
Agent replied · 12 November 2025
Thank you for leaving this great review Jayne. Really appreciate you taking the time. Delighted it all worked out
★★★★★ 5/5
TrustpilotMel went above and beyond
Mel went above and beyond! Honestly, I couldn’t fault her. We had the worst lawyers ever, and she was constantly going back and forth, being incredibly proactive and helpful every step of the way. I highly recommend Mel and her team to anyone looking to sell their propertyI
Camille · 30 July 2025
★★★★★ 5/5
GoogleThe Gascoigne Pees lettings team Basingstoke were outstanding in helping me find my next place to live, Carly kept me updated every step of the way.
Couldn't of asked for anything more, highly recommend.
Matty · 24 November 2024
Agent replied · 24 December 2024
Thank you for making the time to leave your great review Matty
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.