5/5
GoogleThis is my first time renting with Gascoigne-Pees and Carly and her team have made it such a smooth process for me. I would definitely recommend this service!
Trusted Agent profile · Hampshire
Gascoigne Pees Hampshire reviews
★★★★★
486 reviews across 2 platforms
35 Winchester Street, Basingstoke, Hampshire, RG21 7EE
Gascoigne Pees's office in Hampshire, at 35 Winchester Street, is rated 4.3 out of 5 across 486 reviews on two platforms, including 399 Google reviews rated 4.6.
Reviews
Every review we hold for the Hampshire office, from every platform, shown as written. First names only.
Google5/5
GoogleReally happy with the service, Thank you so much Carly for your assistance, such a very friendly and excellent service, I would fully recommend Gascoigne - Pees.
5/5
GoogleI have been with GPess for over 5 years now and mainly communicated with Gemma Payne, who has always been very helpful and dealt with issues as and when they happen, I have also recently been working with Carly Byrne who has equally been as helpful in keeping me updated reference finding me good Tenants. Thank you both very much Anthony.PositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleVery helpful service, always quick to reply. Thank you Richard and Hannah at Carson’s, you have made the experience less stressful than we thought it would be. Thanks again.
5/5
GoogleWe have had a wonderful experience working with GP Basingstoke Team (Gemma, Virginia, Carly) since we started dealing with the wonderful ladies. The customer service, response time and communications were spot on. We would definitely recommend G.P Basingstoke team. As we were based abroad we needed a team who could react immediately and respond to each of our requests and the G.P team have done their best on all occasions. They are a friendly bunch to deal with.
5/5
GoogleI had been searching for a new property to let for sometime before i discovered Gascoigne Pees. I can honestly say that the level of customer service with other letting agents in the Basingstoke area was very poor. Lettings negotiator, Residential lettings of Gascoigne Pees Nathan Jones not only took a keen interest in my situation to help find me a new property, but was also very supportive and helpful through the whole letting process. I would highly recommend them.
5/5
TrustpilotBen was a miracle worker.
Ben managed to find us a flat and do all the paperwork from start to finish in 3 days. He did an amazing job for us and saved us from being homeless. He was incredibly responsive and always had time for my little questions. thank you so much for everything
5/5
GoogleKim at Gascoigne-Pees has been amazing. She has gone above and beyond to help us where she can. She has been more helpful to us than our own estate agents and if we were to ever sell our property/a property again we would definitely be contacting Kim. She is a huge credit to G-P and I hope she gets the recognition she deserves.
5/5
GoogleCarly was very kind and professional in helping me make the moving in to my new place as smooth as possible. Always there to help and answer questions!
5/5
GoogleThe service we received from Virginia was outstanding after difficult experiences and major let downs with 2 other local letting agents. I wouldnt hesitate to use them again.
5/5
GoogleAdam has been fantastic from rental valuation through to tenants moving in. Would highly recommend the full Gascoigne team.PositiveResponsiveness, Quality, Professionalism
5/5
GoogleI want to give a 5 star review to Clare Samaroo at Gascoigne-Pees Basingstoke for the best service I could ask for. She went the extra mile and beyond, she arranged everything thing with my rental even before I arrived in the UK. Thank you for the wonderful service 😀 …
5/5
GoogleAdam was truly great, Very professional and a credit to the company. The whole process was very quick and simple. Thank you Adam.
5/5
GoogleFantastic lettings agency, really helpful and went the extra mile to help us. Richard, Chris and Chandon were brilliant. Would definitely recommend Gascoigne-Pees.
4/5
GoogleFast home let service. I enjoyed their service
Agent replied · 13 June 2024
Thank you for taking the time to post a review Binye
5/5
GoogleI cannot thank Gascoigne-Pees enough for their exceptional service and for making the process of finding a new home an absolute pleasure. I wholeheartedly recommend their services to anyone seeking a reliable and customer-focused housing agent. Gascoigne-Pees truly stand out for their outstanding staff, who exemplify excellence in the industry.
5/5
GoogleIt's been a great experience with real time information and professional services. Thank you.
Agent replied · 13 June 2024
Thank you for your review Samuel. We really appreciate the positive feedback.
1/5
GoogleI wouldnt recommend this company at all, Very quick to get you into a property but getting your deposit back is a nightmare, They also falsly advertise things about properties. I would avoid at all costs. Very unprofessional staff, rude, insulting and only appeared to care about the landlords.
5/5
GoogleHad a really great experience with GP. Always on top of the ongoing challenges, making sure I was kept up to date, liaising between me, the solicitors and the buyers. All of the team members were professional and friendly. Cannot recommend the team highly enough. Exceptional service
5/5
GoogleCommunication was great throughout the whole process. I was shown the apartment and did the move in with Clare. She was professional and very helpful, both during the process of and after moving in. She was polite and friendly and provided me with all the information I required.
5/5
GoogleFast correspondence and very helpful
Agent replied · 13 June 2024
Thank you for your review Georgi. We were glad to help
5/5
GoogleCan't fault Billi at GP at all. She has been helpful, friendly and accommodating all the way through the process. Billi closely followed the progress of our sale on an almost daily basis and was quick to respond to queries and take action when necessary. Would highly recommend. (Think I will miss her friendly phone calls actually!)
5/5
GoogleI had a very positive experience with Gascoigne-Pees in Basingstoke, Virginia was very professional and friendly. Smooth process from start to finish.
5/5
GoogleExcellent service and communication, especially during the current climate. Chandon was lovely and very helpful!
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