5/5
TrustpilotA big thanks to Jordan Nicholas
A big thanks to Jordan Nicholas, she was so brilliant all through the process of the Property, I got my first Property through Jordan Nicholas she was so helpful all through well done to her
Trusted Agent profile
Fox and Sons reviews
★★★★★
467 reviews across 2 platforms
8 Salisbury Street, Fordingbridge, Hampshire SP6 1AF
Fox and Sons's Hampshire office at 8 Salisbury Street is rated 3.3 out of 5 across 467 reviews on two platforms, including 39 Google reviews rated 4.7. The 428 Trustpilot count is for the whole business. Checked 9 October 2026.
Reviews
Every review we hold for the Hampshire office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotI can’t recommend fox and sons…
I can’t recommend fox and sons Eastbourne highly enough.The Manager Stephen was excellent when it came to the sale of our property in Percival Road.We had three agents out to value our home and we felt fox and sons had our best interest’s at heart and we were proved right. He understood our current financial situation and helped us find a great buyer but also find our new home in ArundelRoad.Thankyou so much for everything.Pauline and Richard
1/5
TrustpilotFox and Sons Hove - No Integrity
Avoid Fox and Sons, Hove branch. They have very little integrity. After we removed their instructions, they sent a 'sour grapes' bill for something they had offered to pay for. Paying is not the problem if it was rightfully billed, but when we asked for an explanation of the invoice, none was provided just continued harassment for payment. Very poor form, wasting both my time and theirs for what appears to be a petty revenge for leaving them. Once the initial sales patter had been executed, they also exhibited a lack lustre standard of service, providing no updates or feedback, interactions with some even felt slightly rude and offhand. Experiences with other Hove agents, so far 10 times better.
5/5
TrustpilotI've just completed a complex purchase…
I've just completed a complex purchase through Fox & Sons Rottingdean, and could not be happier with the service. Alex in particular was conscientious about keeping me up-to-date throughout, and reassured the vendors that the finance would come through in time for their own purchase deadline. The other staff, in particular Alison, were warm and very helpful. And when I got the keys yesterday, it was very touching to find the vendors had left me a lovely card wishing me happiness in the flat, and two bottles of wine to celebrate!Thanks, Alex, you were ace!
5/5
TrustpilotExceptional service, Yushin was brilliant!
We received exceptional service from Fox & Sons. Our agent Yushin was brilliant. He found some really nice properties matching our criteria that we hadn’t noticed ourselves, and he booked us in to view them within a couple of days. He offered great service, info, and knowledge during the viewings and followed up quickly with answers to our questions afterwards.
1/5
TrustpilotLacking in customer service for neurodiversity
I've recently started looking for a property to buy. Being neurodivergent, I have requested all correspondence be via email from all letting agents, so i can orgabise and manage a very overwhelming process. Unfortunately, Fox and Sons (brighton) seemed to have an issue with this and even so I repeatedly requested email correspondence, I was told that 'phone calls would be easier for both of us'.
1/5
TrustpilotAVOID JACK ALLSOBROOK
AVOID JACK ALLSOBROOK. He will lie & con you of your money. Took us for an extra £3000, we signed the form for £25% if he got us over the asking price, he then took back the paperwork to supposedly complete the form,unbeknownst to us he changed the percentage to 1.5%, we didnt check it as he had just reiterated that we would be paying 1%. We didn't find out until our solicitor paid Fox & Sons the fee. We didn't see or hear from him again. We called the Lewes branch on the 16th Aug 2023 when we found out we had overpaid be told he had been transferred to the Crawley branch due to so many complaints regarding his underhanded approach. Thank you Jack for stealing from us and I expect many others. I wonder just how much further you can sink, but I expect your pit is bottomless & of course this corrupt company have done nothing about it. Not even a phone call from head office. As long as they are making money they do not seem to care.
5/5
TrustpilotThe Esperance viewing
Lauren showed me around The Esperance. She was very knowledgeable and answered all my questions to a high level and gave me a good understanding on the points I wanted to know. She also pointed out and took me to visit nearby similar properties for comparison and other options. Very helpful and thank you!
5/5
TrustpilotExcellent contact from Scarlett and…
Excellent service from Scarlett and David at Fox and Sons, Eastbourne. Both very friendly and efficient on the telephone and in person for property viewings. No delays or need to chase up for anything as they were so efficient unlike the opposite experience recrived with a number of other estate agents in Eastbourne regarding lettings. Wishing them both much success in their careers.
5/5
GoogleWanted to thank Adele for her efforts and amazing support during my house move. Foxes were not my estate agent, but were involved in the chain. Adele was there throughout the whole process keeping me updated and helping things along. She made a massive difference by chasing solicitors. I just paid my estate agent and I have no idea what they did the whole time we were waiting to move. Thanks Adele and team for your work during a stressful time.
1/5
TrustpilotHarassment!
Stupidly agreed to a free valuation with no pressure however after deciding we wouldn’t be selling for a while and telling them that, I’ve had call after call from both the Crawley office and another local office. I emailed them to ask that my details be removed from their systems which was acknowledged however the calls continued.
1/5
TrustpilotArranged viewing
Arranged viewing, it was raining, we got early but that’s our problem. Then a minute before the arranged time a young guy got out of the car parked right in front of us. He’s from Fox & Sons. He’s been waiting in his car whole time knowing we were waiting outside the property in the rain. He could’ve said like, sorry we can’t show till the arranged time then we’d walk back to our car and wait.
5/5
GoogleHi, I'm Ranjit Singh and I just wanna thank you guys for being very professional and helping me find the best mortgage deal and a Special thanks to Kanchan Thakur she's the best mortgage advisor she helped me a lot through this process even when she was sick at home. She kept in touch with me through the phone while being off work. She's amazing advisor and a very hard worker. Thank You So Much and Good Luck. ☆☆☆☆☆
1/5
TrustpilotCrawley Branch - Zero Customer Service!
Used Fox & Sons Crawley multiple times to rent one of our properties. They sent us a bill for lettings shortly after a new Tennent arrived which was incorrect and we naturally requested an accurate invoice. Silence for several weeks until we got a letter from a debt collector!! Wowser! We then spent time chasing unanswered calls and emails. The answer from the lettings team at Fox & Son Crawley was "it's nothing to do with us". Clearly it was everything to do with the Crawley branch as they can not do simple addition. No response from branch manager either - as expected. Would not recommend and will avoid in future!!
1/5
TrustpilotBooked a valuation with Crewkerne…
Booked a valuation with Crewkerne office representative came out and said she needed to do more research 1 week later have still had no valuation or contact would avoid at all costs
1/5
TrustpilotYeeHaa - Hello Cowboys …
Due to various physical and mental health problems I trusted in the professional attitude of Calvin, manager of local office in Poole and Rachel who deals with auction sales elsewhere - both were absolutely awful, unprofessional and cost me quite a bit of money. Definitely world not recommend Poole branch F&S nor Rachel Barnes re auction input to property! Messed me about and caused much distress when they were aware of my physical and mental health! Definitely do not recommend.
5/5
TrustpilotDid the Solicitors work for them!
4 months to move into an empty, chain-free property seems pretty fascicle but it wouldve been a hell of a lot longer had it not been for Curtis and his colleagues at Fox and Sons, Hastings. I had 6 months to port my mortgage or it wouldve doubled and my property wouldve been unaffordable. It was two certificates holding back the sell. My solicitors were hopeless, the sellers solicitors were just as bad but thankfully Curtis said if this isnt sorted within 24 hours Max is pulling out. 12 minutes later the certificates would be there in the morning and 12 hours later we were good to go. I get they want their cut, but I hear so many stories about estate agents taking their eye off the ball, and the buyer left chasing, thankfully that wasnt the case with Fox and Sons. I had to pay my solicitors £2,500, shouldve given it to these guys! HIGHLY RECOMMEND!
5/5
Trustpilot5* Fox and Sons Eastbourne
Fox and Sons eastbourne have been fantastic with helping me find my first home, I told them roughly what i was looking for and within 2 days they had contacted me with my perfect home! The whole process was great and they really supported a nervous 1st time buyer. I will definitely be reccomending them to everyone! Thanks so much to Steve and his team! :)
Agent replied · 13 June 2024
Thanks for you review hannah hope you and the kids enjoy your new home
1/5
TrustpilotTried to underhandedly go behind my…
Tried to underhandedly go behind my agents back to the client telling them we are bad buyers and he should sell through them even though our offer had been accepted and put a for sale board up over our sold sign .. really really bad business practice
5/5
GoogleElliott was really helpful in buying my house, always very responsive and friendly.
Agent replied · 16 April 2026
Thank you for your terrific 5* review and for your complimentary comments Grace. Best wishes, Lucy, Customer Relations.
5/5
TrustpilotRented from fox and sons (Eastbourne) review
I rented from fox and son for 5 years and Senior letting branch manager was quick to responses and supporting when needed. Even after tendency ended there was good communication throughout. Senior Letting branch manager would explain and go into detail if needed more understanding. Team was always polite and welcoming when contacted. Never had any issues (Eastbourne fox and sons)
1/5
TrustpilotNot received my deposit back
Little to no communication, gave more than 3 months notice to be told they would be in touch and heard nothing more. My son vacated the property and a month later has not received my deposit or heard anything.
5/5
TrustpilotA great company
I would have no problem recommending this company. They are very efficient and friendly. Nothing is a problem to them. I was looked after by David Johnston and he was very knowledgeable courteous and friendly no question was too much for him he is a credit to your company. Thank you David x
5/5
TrustpilotWe asked Ellie from Poole Fox and Sons…
We asked Ellie from Poole Fox and Sons for help remortgaging and she guided us through the whole thing. If we had any questions she would reply very quickly with a simpler version of what we were asking. Can't fault her or the company. Thankyou . And I do still think about the magic paper :D
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Fox and Sons
How many reviews does Fox and Sons have?
Fox and Sons's Hampshire office has 467 reviews across two platforms: 39 on Google, 428 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
What is Fox and Sons's rating?
Fox and Sons is rated 3.3 out of 5 across all 467 reviews, and 4.7 out of 5 on Google from 39 reviews, checked 9 October 2026.
Where is Fox and Sons's Hampshire office?
Fox and Sons, 8 Salisbury Street, Fordingbridge, Hampshire SP6 1AF.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.