5/5
GoogleExcellent, efficient
Agent replied · 11 November 2024
Thanks David for your great 5* review. Best wishes, Lucy, Customer Relations.
Trusted Agent profile
Connells reviews
★★★★★
102 reviews across 1 platform
13a The Hundred, Romsey, Hampshire SO51 8GD
Connells's Hampshire office at 13a The Hundred is rated 4.6 out of 5 across 102 reviews on 1 platform, including 102 Google reviews rated 4.6. Checked 9 October 2026.
Reviews
Every review we hold for the Hampshire office, from every platform, shown as written. First names only.
Google5/5
GoogleEmma, the mortgage advisor at Connells, is a breath of fresh air. Not only does she take the strain of purchasing a property, she uses plain English and is very informative whilst finding me the best deal. She is currently helping with my mortgage application and mortgage protection products. Great service from a great lady. Won't use anyone else.
5/5
GoogleConnells are a professional and friendly estate agent; quick to answer on the phone, providing a good service! Everything was dealt with quickly and efficiently.PositiveResponsiveness, Professionalism
5/5
GoogleAbsolutely delighted with them from start to finish. Had my bungalow with another estate agent for nearly a year and it failed to sell so changed to Connels who promised to sell it within six weeks and they then sold it to the first person they sent to view the property. Jordan and the rest of the team were totally professional and kept us informed from start to finish and we really recommend them and would definitely use them again. Thank you Connells
5/5
GoogleA very friendly, approachable, communicative and well-trained team, who know their local property market well. We were very happy with the service and advice provided. The brochure was excellent. Thank you for handling the sale of our mother's property with care and sensitivity and keeping us informed frequently. By looking after our interests with integrity and professionalism, the sale went smoothly and relatively quickly in what can only be described as a difficult market climate. We wish you and your team continued success for the future.
5/5
GoogleFantastic service, staff very helpful and friendly. Would definitely recommend
Agent replied · 13 June 2024
Many thanks Nikki Minicozzi for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
5/5
GoogleAll the staff were excellent with excellent valuable advice during a frustrating time
Agent replied · 13 June 2024
Thank you for taking the time to leave us this amazing 5* review. Kind regards Lucy, Customer Relations.
5/5
GoogleChelsea provided excellent customer service and couldn't recommend her enough.
Agent replied · 13 June 2024
Many thanks for your marvellous 5* review and recommendation. Best wishes, Lucy, Customer Relations.
1/5
GoogleDreadful service, been up for sale since end of Feb, still no for sale board up, terrible spelling in the description, even after being told about it they have not corrected it.
Agent replied · 13 June 2024
Hello, we are very sorry to hear that you believe the service of our team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleNikki and the team were so helpful and friendly. The service from Connells was excellent. Thank you very much.
1/5
GoogleNo reply to telephone call, poor service
Agent replied · 13 June 2024
Thank you for this feedback. I'm sorry that you experienced issues getting in touch with the branch and I have passed your comments on to the Regional Manager so this can be discussed directly with the branch. If you wish to share any further comments about your experience, please do email me at complianceresidential@connells.co.uk Kind regards, Lucy, Customer Relations.
5/5
GoogleWonderful, proactive service. Calling me very regularly with useful updates. Nicola and the team are exceptional!
5/5
GoogleHave found Zoe and her team extremely helpful. Nothing is too much trouble. Very happy. thank you.
5/5
GoogleI am impressed by how smooth the sale process has been. And by how quickly the house sold! The team at Connells is friendly, professional and very organised. Lisa arranged 'discrete marketing' that generated interest in the house before it went live on Rightmove. Brilliant service.PositiveProfessionalism
1/5
GoogleUn responsive. Dont reply to emails. Probably lost out on a buyer.
Agent replied · 13 June 2024
Hello, we are very sorry to hear that you believe the service of our Connells team was not up to our normal high standard. If you would like to provide any further details on this, please get in touch with us on socialmedia@connells.co.uk and we can look into this further for you.
5/5
GoogleI used David Rogers last year for my mortgage advisor and was really pleased. He was very helpful and approachable and spent a lot of time and effort to get me a good deal. I would thoroughly recommend him
5/5
GoogleWe had David Rogers Helping us with our mortgage and he couldn't have been more helpful. Communicative and friendly. He is willing to travel to different branches to help you out. Fantastic service and couldn't recommend enough.
1/5
GoogleRating only, no written review.
Agent replied · 16 April 2026
We appreciate the feedback. Please email us at complianceresidential@connells.co.uk as we’d like the chance to understand what happened.
5/5
GoogleFantastic service and really friendly staff. Thay help us immediately, Thank you very much for all your help
5/5
GoogleLisa, Paula and John all extremely helpful and professional. Highly recommend.PositiveResponsiveness, Professionalism
5/5
GoogleVery helpful and professional Would certainly recommendPositiveResponsiveness, Quality, Professionalism, Value
5/5
GoogleReally lovely people could not do enough for me. Really recommend using.Thank you guys.
5/5
GoogleGood place to look at house
5/5
GoogleFantastic service, really friendly and extremely helpful staff. Highly recommended A++++++
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about Connells
How many reviews does Connells have?
Connells's Hampshire office has 102 reviews across 1 platform: 102 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
What is Connells's rating?
Connells is rated 4.6 out of 5 across all 102 reviews, and 4.6 out of 5 on Google from 102 reviews, checked 9 October 2026.
Where is Connells's Hampshire office?
Connells, 13a The Hundred, Romsey, Hampshire SO51 8GD.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.